Where to buy the BlackBerry KEYone

What is going on here? Both Amazon and Best Buy have been out of stock for several days. What a lousy "launch."

Well, here we are at 17 July, and neither Amazon nor Best Buy have any KEYone phones. And to top it off, the cheapest price listed on Amazon for a new KEYone is $699.99. Doesn't look like I'm getting one any time soon. I was really looking forward to it.

I've been patient with this KEYone as I've wanted to change phones since the beginning of the year.

It's been out a couple of months and still NO NEWS for SPAIN either for the major carriers or at Media Markt despite it being on sale there in Germany and in FNAC in France.

With Barcelona being the World Mobile capital and where the KEYone was presented, don't you think it would be worth putting it on sale here?
A massive market just waiting to be approached. Puzzling.

Australian Blackberry user for many years, when are we getting access to unlocked here ?????,
I don't understand with the change to TCL manufacturing why the company would limit the sales of the KeyOne. They should be making them available in all countries, surely volume of sales is why BB sold. Why limit access?. We have an organisation here in Sydney that seems to get stock even though apparently they are not an authorised outlet and difficult to deal with.
Surely there is no problem with the quantity of phones being able to be manufactured?
I am happy to order from Amazon, but it has to be unlocked and useable in Australia with the carriers, One retail outlet is supposed to be getting stock, no information on ability to get from Telstra or Optus. Its a bit like the BETA video tape, much better than VHS, but we know which one survived.

You can find it too, in france, unlocked, on Rue du Commerce.

Are you guys kidding? I can't buy from any of the carriers in Vancouver, unless I was changing plans. This just blows. Like so many have said already, why can't you buy any from blackberry direct?? So so stupid.

They need to work with the US carriers a little bit better. This phone would sell very well on T-mobile and AT&T.

Where to buy unlocked?

Still waiting for Sprint USA!!

Nope, I'm waiting for a PRIV II.

Then what about South Africa? Do we have a carrier here yet? Plus the accessories. I still haven't come across quality cases for my Passport and Priv

Wow can't buy a unlocked version in Canada. Pretty disappointing.

Please bring the unlocked version to Canada already. BB has Canadian roots. Why must the big three make the best of everything?

Just got my Amazon shipping notice. Delivery tomorrow. I was just about to cancel. Unlocked GSM model

Back on Amazon with free same-day shipping for Prime right now.

Disappointed in Canada. I want to buy one unlocked for my daughter.

After weeks of Telus customer complaints .... here it is. https://www.telus.com/en/on/mobility/phones/?linktype=nav&INTCMP=LNK_frm...

My KEYone showed up Saturday afternoon. This is an awesome phone! Hopefully everyone else can get theirs soon.

I ordered two Blackberry Keyone from Amazon on June 1. I says on their site "Usually ships within 1 to 2 months. I was unhappy but if I waited this long, I can wait another month. I wasn't going to make the comments people make out of frustration and probably will regret for not having patience.

Yesterday, I looked at my Amazon order, and it said that the delivery date has changes and I will get it this coming Wednesday, on June 14, 2017!! Patience, patience!!

I got mine from BestBuy yesterday only to discover that the speakerphone isn't working. I will have to return it

No keyone for Portugal :(

I elected to have Best Buy email me when the KeyOne was available, I got an email yesterday at 10:05 am and by 11 am, it wasn't available AGAIN! I got another email at 3:05 am today and I just placed my order (11:40 am) and it "should" ship by 6/16. I AM SO EXCITED!! I MIGHT BE THE ONLY ONE IN ALASKA WITH A KEYONE! ;-)

I wanted it, I really did, but I'm done now. I've been waiting(impatiently) for years for BlackBerry to reintroduce the Qwerty keyboard, but after this failure of a launch, the announcement of iOS 11 and two friends who've already received their phones and re-sold them on the secondary market due to not being happy with them I'm out. Good luck BB...you're gonna need it.

I just ordered from Best Buy. Ships June 14.

Best Buy had VERY FEW available for sale & it was the same way with Amazon...
...The fact is that there were very few Keyone's produced & available for sale.
...The way it's being hyped makes it sound as if they are selling like hot cakes.

Amazon says "ships within 1 to 2 months" - this simply means TCL only made a few of them.

It was confirmed to me just this afternoon that Best Buy is ( and has been ) ORDER ONLY...
...It's no different than getting one from Amazon - which is odd?
...They should have just stuck with one retailer.

I suppose you can't blame them - it wouldn't be wise for a MFG to mass produce a product that has a history of sitting on shelves...
...I've been a blackberry nut for a long time and will try one of these out and see what gives.
...But evidently not for another 2 - 3 months.

Arrived today and so far, I am loving this phone.... The mailman skipped my house as the dog was in the yard but midway down the block and at a full run I was able to tackle him from behind and retrieve my package.

Seriously though, I really, really like this phone despite having barely gotten it set up. The physical keyboard is taking some getting re-acclimation time, but it feels like an old friend tied to a new friend with mad skills (Android 7.1)! I was pleasantly surprised at the layout as I wasn't sure how the physical keyboard versus screen size was going to feel, but the phone feels great in the hand typing or otherwise and I absolutely love that a **** virtual keyboard isn't constantly popping up and covering half the screen. This screen is surprisingly just a fraction smaller than my Samsung Galaxy, but always 100% usable making it considerably bigger as 90% of what I do on the phone requires typing. I messed with movies, Youtube, Netflix, etc. all of which are a distant priority for me and the screen is way, way more than adequate for any media consumption. Getting caught up in all the latest bevel-free 9" BS infinity screen, phablet crap is not for me and this phone is not targeted to those users.

I had to go to TMobile to get a new SIM card and I ended up with the entire staff hovering around me and all were pretty excited...sadly, only 1 of a dozen had any idea that the phone even existed but everyone one of them thought it looked great and wanted to play with it.

Had ordered from Amazon on June 1, but no shipping date. Was checking Twitter this AM and saw CBK said Best Buy had them, but then were out. Decided to check just in case and found that I could order for in store pick up by Friday. Ordered from Best buy and cancelled Amazon order. Supposed to be able to pick up at my nearest Best Buy (Austin TX metro) on Friday. Keeping my fingers crossed it is real and not telling my wife until I have it in my hands! I have only ever used a Blackberry since they became available. Anticipating that it will be the best Blackberry I have ever used and hoping transition from Passport will be relatively simple.

In stock on Best Buy right now

Did anyone else get theirs shipped via Fed Ex Smart Post?!?!?! I ordered mine on the 31st via Amazon but the order was fulfilled by TCL since Amazon had sold out their 5 units. TCL is using SmartPost to ship, what a bunch of cheap @$$es! The phone is 30 miles from my house per FedEx, but I wont get it until SATURDAY because of this stupid shipping service. The worst part is that I am an Amazon Prime member and because it was sold by TCL, I could not get anything but their standard shipping (which cost another 10 bucks)!

I've enjoyed all the hype about the K1 for the past weeks but I would also also appreciate a little follow-up on the availability issue too. It seems like everybody's gone on an extended vacation now.

Can't buy it "right now" anywhere. Release date gets pushed back to may29th and now it's a two month wait to fill orders on amazon. It's a joke. I've been waiting for this phone but I'm so turned off by this I'm done. Good bye blackberry.

Posted via CB10

How about updating this post or better still remove it from being pinned at the top, non of the places listed above have them so you don't have us covered

Ordered mine from Amazon on the 31st, arrived today - GSM model. I have Amazon Prime and suspect that we get some sort of preference. What was interesting was that I got an email showing it was shipped, but no tracking info. They said expect it between the 8th and the 21st. Looks and feels great. Setting it up now. Waiting for the CDMA model, since I have both AT&T and Verizon accounts.

Don't cancel your orders and buy something else! If you do here is what is going to happen: two or three months later, you're going to start seeing random people carrying KEYones that are completely unaware of the launch issues and that love their phone, and you'll be without one. This happens all the time in tech. It's actually good news that they are selling so well that they are hard to buy. More users means better support and better prospects for Blackberry Mobile's future. Keep in mind that those anticipating a phone to the point that they know the release date are not in the majority. Most will walk into a cell shop when they need a phone and see what is available.

First world problems...my k1 didn't arrive fast enough...wahhh!

Its not BlackBerry's fault that retailers and carriers treat their phones like crap. BlackBerry cannot force them to stock the phone or promote it, you should complain to the retailers and carriers...Telus heard complaints and changed quickly for instance.

This is VERY disappointing and I wanted to buy this phone because I love BB. But this roll-out is not going well at all. I am with AT&T here in the US and I have called them 4 or 5 times and no one is even aware of the KEYone. I keep getting told that if it is a new BB they will be selling it but there is no time frame for this. Best Buy is and Amazon is sold out. It is looking like I will keep my Priv and Iphone 7 Plus. So sad.

Gentleman and ladies. I actually received my keyone frim Amazon. The keyboard already doesnt work. Corrrecccttt the pkb already jas frozen and doesnt work and only allows me to swipe up. Also worth noting is the sim tray is a flimsy piece of Shi*. Priv ran hot and now this phone has an issue. For those who get a good k1 more power to you

Held off buying in fact canceled my order. Back using my Classic, waiting to hear what problems CDMA users have with Verizon. Besides I have three classics

My K1 just shipped from Amazon! And scheduled to arrive no later than Tuesday....just 3 or 4 days after the launch. So despite all my p!ssing and moaning, I am actually going to get it in a fairly timely fashion. Still a sad, poorly stocked and very uninformative launch, but hopefully the phone lives up to my expectations.

Typical BlackBerry bull$hit..fully intended to return to the brand and purchase a K1 and then sell my iPhone but not anymore,went and got a 7 plus...I don't think even the most hardcore BB fanboy toolbox can defend this latest blunder but I'm sure I'll scroll through various forum posts and comments to see about 9,237 asinine "blackberry is back" comments lol...yeah keep drinking that kool aid guys

Funny how Crackberry has been totally silent about this disaster. Haven't even posted an update to this "Where to buy the Blackberry KeyOne" article. Months of articles about the KeyOne and when its released (a pathetic release), Crackberry doesn't address the issues and fake news of "huge demand". One (Best Buy) of the two places to buy in the US has no idea theyre selling the phone. How about being just a little objective here Crackberry. Pathetic

Why not add France to the list where it is pretty widely distributed (azerty, I know...)? Though most online stores are currently restocking or more likely just stocking, just like everywhere else, the K1 is doing way better then previous BB phones here in terms of exposure (Darty, FNAC, Boulanger, Materiel.net, amazon.fr...)

Anyword on stock? Will they be selling unlocked phones on bbmobile? Give us some news kevin!

It is unfortunate that you can't buy an unlocked keyone directly from shop.blackberry.

I just ordered an Octane Pure case and they provided a coupon code for my next purchase...I suspect it's single use, so 3, 2, 1.....Go!

NCP3E2S1

It's unfortunate people are having to wait. I'm not buying a KEYone, and even I'm anxious after reading so many people complaining about it. As BlackBerry fans, we should remember this cool little phone (the KEYone) is available to some and will be available to others in the not too distant future. I think the fact that the KEYone exists and it will be available to everyone who wants one eventually is what is most important, and should be the main focus here. Of course, availability to everyone who wants one right away would be perfect wouldn't it? But we do not live in a perfect world so why bother going there. Just saying. Enjoy the moment even more once you get your KEYone. Here is a little story that might help some of you feel a little better about the wait... A friend told me about when the Original iPad 1st generation came out, Apple grossly misjudged demand and it took weeks to months to find one available for sale. He had to wait. He wanted you to know he still uses this iPad seven years later. So the quality paid off for him, as I'm sure the same quality will pay off for those of you KEYone purchasers who are willing to wait.

Reading some of the posts here, what I find amazing is the complete lack of PR from BB (quite a shocker, I know) and TCL. How much would it cost to write a quick press release, a tweet, whatever is used to communicate on a large scale these days, to just give an explanation, even apologise ? Is there not a dedicated position for that kind of job in every company? Boggles the mind.

Well to add to my frustration today. I went to Rogers and asked if they had the keyone one on display since I couldn't find one. The sales guy said they had it in the back and will have to get it out. I was kind of surprised at this and didn't think to ask why they had it in the back. Maybe they were short on stock and didn't want to advertise it but to me that just seemed stupid. At this time my friend was with me and he is and iphone user like myself. He liked the phone just like myself but he is cheap so he probably won't get it haha.

Some notes on the device are:

-It is very well built phone with a very nice heft and weight to it.
-keyboard was once again awesome and had a great tactile feel to it.
-the UI was very smooth and quick, with the big battery life it will last for days. I checks the battery percentage and it was 84% then said estimated time before charge said 9 days...

All in all the device is a win and I can't wait to get it. Downside is blackberry/TCL really dropped the ball on this launch. If they had adequate supply of this phone it would be a decent seller. They did a good job on marketing the phone but with no stock that was a huge miss. Rogers rep also told me that he sold one today and that he had stock in too. I wish Fido had the phone in stock so now I'm going to have to wait till blackberry sells it unlocked....hopefully!

People are raving about "sold out" blah - its not difficult to sell out 100 units world wide - point is this "demand' is marketing 101....foolish...they figure not create mass inventory that they will have to sell at a loss later so they are making as is to mitigate potential loss - so unless they sold over 500k units.....this 'sold out" is just a tactic. Then they could have just said it was going to be sold with Amazon and Best Buy - not create another website as if you were ordering directly from their site but through 3rd party - deceptive.....

I received this from Blackberrymobile - although I do not see anything on the Telus website which validates the comment, I also want to buy my phone outright - not get tied into a contract.

"31 May (2 days ago)
We thank you for communicating with our BlackBerry® Mobile Care and for your interest in our products.
The BlackBerry KEYone will officially be on-sale in Canada starting May 31 at Bell, Bell MTS, Rogers, SaskTel and TELUS Business starting at $199 CAD on a two-year term. Rogers customers can also pre-order the KEYone today by visiting Rogers’ website."

Thank you for choosing BlackBerry Mobile as your daily communication device.
Best Regards,
BlackBerry® Mobile Care
contact.callcenter@blackberrymobile.com

Ordered k1 from Amazon on may 31st.. Just got a delivery date update of June 26- July 15..
Those who ordered on Amazon on the 30th and 31th should get their delivery update soon.. Hopefully
I can get it sooner than that!!! The wait is agonizing !!!

I went to the wireless booth at Costco and they got me one coming tues. got a great deal , and a $50 gift card. I must say though the LG G6 was an impressive device and they offered a $325 Costco gift card with it . At the end of the day i can't part with the physical keyboard .....for now . :)

Not done yet with this ordering process of the keyone, 1-2 month delivery time on amazon are you kidding me? Who wants a product in maybe 1-2 months... like I said before I would have bought the phone had it been avaible on the 31st

Best Buy, you must be kidding me. Everyone of the Best Buy's in the Denver area has had zero clue to them selling this phone.... never was offered on the web site... went from being released to sold out... how is that possible when it never went live on the website and how is it that zero people in 10 Best Buy's in the Denver area have no clue if they are even going to carry it.... I would have bought it right then but once again all hip and no product.....

I ended up going on contract with Rogers and got the phone in a day via post. Unbelievable!!!...they have it in stock but you have to sign your life away LMAO. At the end of the day, i got a gd contract. Thanks Rogers...KEYOne is amazing!

Amazon just updated my delivery date to Tuesday! My anger fades....

After Apple's completely f*** up launch of the iphone SE last year, I tend to be very understanding. Plus I really want it. So will learn to be patient.

@Adam : Now officially on sale in FR; at least 3 vendors online :
Cdiscount (shipped June 19th) : http://www.cdiscount.com/telephonie/telephone-mobile/blackberry-key-one/...
Boulanger : (delay = 6 days as I write) : https://www.boulanger.com/ref/1088193
Materiel.net (preorder) : http://www.materiel.net/smartphone/blackberry-keyone-noir-azerty-143372....

This is on C berry hahah..guys get excited.. Wowww

GET AHEAD OF THE REST!
Reminder: You can still lock in your BlackBerry KEYone order on Amazon!

Lets all lock it in...man these people **** me off

sad Australia is always left out

No one from CrackBerry is reading any of these comments. They haven't even updated the article. They're hiding in the closet with BBMobile and TCL.

Here is an idea:
So Amazon will start delivering the Keyone after June 20th.
Let's all order 3 or 4 devices.... and by the 15th we all cancel our orders.
At that point the price is sure to drop :)
And they may learn the lesson.

I am DONE with BlackBerry after years as a loyal user (Bold, Z10, Playbook, Passport, Priv (wife). No more feeling abandoned again by BB with the launch of the hyped up K1. No phone and no news.
Being in NYC, I went yesterday 5/31, to the Best Buy on 5th Ave and 44th Street to see if there was at least a demo. Note: the Best Buy Web site stated no KeyOne's available and it was about 5:30pm. The rep knew about the existence of the phone and said that only (2) TWO KeyOne's were delivered to the Midtown Manhattan store -- what a collassal screw-up by BlackBerry/TCL combo!! Two phones to NYC??
I put an order via Amazon last night but quickly came to my senses and cancelled the order this AM and plan to swap my Passport BB10 phone to either an IPHONE or Sony Xperia XZ Premium.
No more will BlackBerry suck me in to a device only to leave me stranded with no support or corporate attention to the phone biz as the company moves in other directions.
This K1 launch personifies how BB has treated their loyal followers and I am Over and OUT.

I am DONE with BlackBerry after years as a loyal user (Bold, Z10, Playbook, Passport, Priv (wife). No more feeling abandoned again by BB with the launch of the hyped up K1. No phone and no news.
Being in NYC, I went yesterday 5/31, to the Best Buy on 5th Ave and 44th Street to see if there was at least a demo. Note: the Best Buy Web site stated no KeyOne's available and it was about 5:30pm. The rep knew about the existence of the phone and said that only (2) TWO KeyOne's were delivered to the Midtown Manhattan store -- what a collassal screw-up by BlackBerry/TCL combo!! Two phones to NYC??
I put an order via Amazon last night but quickly came to my senses and cancelled the order this AM and plan to swap my Passport BB10 phone to either an IPHONE or Sony Xperia XZ Premium.
No more will BlackBerry suck me in to a device only to leave me stranded with no support or corporate attention to the phone biz as the company moves in other directions.
This K1 launch personifies how BB has treated their loyal followers and I am Over and OUT!

I preordered the CDMA version from Amazon on the 30th. Just got an email from Amazon with a delivery estimate...June 21st.

Here is a beauty

Steve Cistulli @SteveCistulli
·
Mar 31

Production is underway, but we want to be certain we can meet our customer demands and avoid disappointing stock-outs

This was in March...what a dope...its May dude. Either your an apathetic leader or you have an apathetic business model. Im gonna say BOTH

So much anger and frustration. And yet silence still from TCL, BB Mobile, and Crackberry. Not even a simple tweet with a made up lame excuse. Just silence. It's a shame that we come here for answers, and the Crackberry staff doesn't respond at all.

I want to buy the KeyOne outright because I'm with Fido for my cell service and I can't buy one through them. Cdn pricing from what I've seen is $1,000; US pricing (for the CDMA which we can't use in Canada) is USD$549. Why such a difference? The Cdn price is more than what it would be with the exchange rate. So annoyed. I'm making do with my Q10 for now.

Posted via CB10

Ive been a Blackberry loyalist for 20 years and have been eager to get the Keyone. Blackberry said to buy on May 31 from Amazon and Best Buy but none were available yesterday online at Best Buy. I then spent an hour chatting with Best Buy about how to get a Keyone. The chat agent had no idea and recommended buying from Amazon instead. I said that wasn't a good business proposition for Best Buy to send customers to Amazon rather than getting the phone in stock but then again Amazon didn't have any either. It's infuriating that neither store had any inventory. If Blackberry/TCL were heading their bets before manufacturing to see if there was a demand they would have done better to take preorders and know the demand rather than deceiving customers.

I followed and anxiously awaited the arrival of this phone for months. I placed my order when it showed in stock on Tuesday night and I was excited for the first time in many years about getting a new phone. Amazon bumped me a message in the wee hours saying that the delivery has been delayed and I just now got another email 'promising' delivery between 6/20 and 7/10. What a freaking joke.... Launch on 5/31? Is that what you idiots called that?! There is no way in **** the demand is that high for this phone; most everyone on the planet doesn't even know it exists!

I would bet that Amazon and Best Buy got a couple of hundred phones each at the most....what a farce and if I wasn't so ******, I would laugh. Whoever was in charge of this entire release effort should be fired and permanently etched into the business school archives as an example of how to NOT do business. Oh wait, Blackberry has already earned that dubious honor when they first lost their majority share of the smartphone market....so let's write a prologue on how to take our few remaining faithful customers and **** them off further. /EndRant

I always thought the delay was because they hadnt produced enough units... So we had a delay and thats fine. But then to launch and not have enough again? We are all frustrated cause we all want it now and thats me included. However..i dont think any of us are out of line with our frustration.

Love these out of stock links...

I bought 2 through Amazon and I really hope it doesn't take 1 to 2 months. To have them say it will be released on May 31st. to have it only be a pre-order is pretty ridiculous. If it indeed sold out that fast with people actually getting a shipping notification after placing the order then they probably had a very small amount on hand to ship.

THEY LIED ... THE CDMA Version didn't ship to anyone and now says 1 - 2 months even for preorders that happened on May 30th. and BlackBerry, TCL, Crackberry won't say anything to customers!!!! TERRIBLE!!!

Agree with all that the launch was handled poorly and the communication from Blackberry Mobile/TCL has been absent. I pre-ordered a GSM K1 May 30th on Amazon and received a confirmation with a "unknown" shipment date. May 31st in early afternoon I was able to order on Bestbuy website with free delivery and it is to be delivered tomorrow. I was worried that there would be a delay in shipment, but I have received UPS shipping info and in is on track to be delivered as stated. My hope is that they underestimated the demand and literally sold out. I can kind of understand that they might have wanted to see what demand was at first so that they did not end up with a lot of shelf stock and can report strong sales at their earnings call. I agree that this just adds to the frustration of the loyalists that have been dealt this type of release with past devices such as the Priv which was a disaster. I still feel that this is a great device and think that with so many having strong emotions at wanting the device means good things for the brand moving forward.

Now these frawds at TCL are having PR articles written about "selling out" due to high demand. BS, anyone would sell out if you only have 500 units to sell to millions of people.

No where in the U S come on blackberry all this delay so you can catch up on demand WHATEVER .......

I have read some of the comments, did you honestly though the launch of this phone was going to be any different? There are really two options....vote with your wallet and don't buy it or be patient and wait.....some more.

Well the good news is you'll be able to get one off of ebay for pennies after this train wreck. Interesting that there hasn't been a peep from Blackberry mobile. Apparently no one is accountable.

1 to 2 months wait? Wtf is the point..we already waited 2 months for the delay.

It's 11:00 a.m. Eastern Time on 6/1/17 and Amazon has them back in stock. Good luck!

In Australia it can be bought from http://www.bbstore.com.au/blackberry-keyone/KEYone
That's where I got mine.

I don't like to say bad things about the brand that I follow, but frankly this is stupid, just stupid. I read CB daily in anticipation of the launch, although I live 18 hours flight away from the US. If this is how they handle US launch, I don't know how long the phone will reach Asian markets, if ever. I bought Priv outside my country last time - didn't even make it here (used to be largest BB market in the world, even CBK visited a mall full of Blackberry stuff once). I am not sure if I want the phone by August.

Ha! What kind of BS is this!? Hype it like no other, then the release date comes and nobody can buy it. I've been patient as long as I can with this POS PRIV. Gonna have to at least try the S8+ with keyboard case.

I ordered mine thru AMZN and the product now says it is SOLD OUT. I checked BBUY and got the same result. If this is really the case then it is good for BBRY, I have not seen BBRY phone got sold out after few hrs in Day 1. Must be a good indication of buying more BBRY shares :)

Just noticed that the CDMA is available on Amazon again. When I selected the GSM Version, there is now an option to select the CDMA version of the phone for purchase. Still not available for shipment, but they took my order. So that's something. LOL

This execution of the KeyOne release is EXACTLY why Blackberry is where they are in the cell phone market. This phone was premiered months ago. After a well received premier they had to delay the release for months. Way to take advantage of the good publicity and positive public reaction. Then the disaster of the past 48 hours. Nothing available on release day? Nothing? I have been a huge blackberry fan and user but this is a microcosm of the decline of Blackberry as a whole. At this point I will probably now pass on the KeyOne.

Just want to add my opinion to the KeyOne launch. I can't say loudly or enough how disappointing a launch this was. I believe BB and it's partner knew well in advance that they did not have adequate inventory to meet demand. Lousy, Lousy, Lousy!! It's hard to believe a company with so much to gain with finally a supposed good product would continue to squander it's reputation. I saw a post requesting for Kevin (Crackberry) moderator/owner to provide an explanation. I want to add to that request...Kevin please provide an explanation and REAL info on when a common customer can obtain the device. I think we're all tired of FAKE news in this case FAKE launch.

Kevin, since you're on the bankroll with these clowns, can you answer to any of this??

LG V20

One of the worst blackberry launch. You think after being in the bottom of the phone industry for so many years, you'd actually learn from it and do something right starting with a launch. This was very disappointing. A lot of us have been waiting for this phone when it was called Vienna or something like that. That was back in July 2016 or even way before that. Other countries had the opportunity to pre-order it a week before the launch and we didn't even get that here in U.S. then you send us the email that we been waiting for all day around 12pm or so. While all stock has already been sold. You already know how tough the US market is and yet you find a way to stay on the bottom of the pile in the phone industry. Good job again Blackberry.

This was a very weak launch...it was sold out on the 30th that the official sales date - 31th was a freak show.

you can buy the phone at best buy and have it shipped to the closest one you live at. Its that easy.

Guys..just an update. Ordered the phone while in stock last night on amazon.. Rep just told me they cant ship and have no idea when they will get more. Gonna pass on the device. Sad that even getting the order in doesnt help either

Earlier this morning, I was trying to find one via Best Buy. Couldn't find one within 250 miles of me (Northeast Arkansas). Just so happen to be flying to Miami tomorrow with friends for our yearly "Boys Baseball Weekend". Decided to check the Miami area stores, and found one for purchase at the Miami Beach store. As soon as we get checked in the hotel, I will be making the short hop to the Miami Beach Best Buy to pick up my bought and paid for KeyOne. I may not have it in my hands today, but by this time tomorrow, I will. It would have been great to play with it on the flight down there, but at least I will have it for the flight back on Sunday!

Okay here's my story: Ever since the introduction of The KeyOne I wanted it. I was disappointed that it was delayed until May 31st but patiently waited even though I was tempted to pay way over retail on eBay for one from the UK. Last night at midnight I checked the Blackberry site and still wasn't available. This morning I checked again and it still wasn't available. I decided to go to the local BestBuy and off course it was not there. By noon today I was still going online checking the Blackberry site and still no luck. Tried the BestBuy site at 12;15pm and it was not available. Tried again at 12:30pm and it was available!! I ordered it so fast and it said it would be delivered by Friday. I checked again just to see at 2pm and it was not available again anywhere! Not Amazon, not Bestbuy not Blackberry. I just got a text from UPS with a tracking number. Fingers crossed it will arrive friday. Blackberry needs to get it together because this launch was horrendous. FYI the same process I went thru for the device was also for the case as well. CRAZY. Its like you have to check every hour and roll the dice on availability!!

I usually don't complain about much...an optimist by nature, BUT I can't believe there is no way to get this phone on the launch day. I have had my heart set on this since the last time it was supposed to launch. SO disappointing. I have ordered one on Amazon, and chatted with customer service to see if they had any idea when another shipment would be coming. The warehouse said they had no idea. I have my PRIV at least, I guess. Honestly I wish they would just upgrade the Passport with better specs and Android. I would buy it in a heartbeat. I was so productive on that thing.

Best Buy site says their phone is LTE only, no Verizon.

I've just read quite a few pathetic posts. The end seems near for many of you here.
Yes, we're talking about a cell phone.

Steve Cistulli @SteveCistulli
·
May 28

@Delta your customer service has hit an all time low in Atlanta..

Is this dude serious..lookin the mirror man. Your launch has been an absolute disgrace. He has the balls to question another company? Funny guy

Just picked mine up from a Bell kiosk in Ottawa. They had one and I snapped it up. Now I'm going through a major, major adjustment going from a Bold 9900. Serves me right for taking this long to upgrade.

Last night I saw the KEYone was on Amazon, but by the time I clicked "Buy" I only made a pre-order.

I then checked Best Buy, and noticed they had "a few" in stock at several NYC-area stores. Attempted to buy online but bestbuy.com couldn't validate my payment info (my credit card company said everything was kosher on their end).

This morning I go to a Best Buy in Manhattan and ask if they have any KEYones. The salesperson didn't even know they had them, but we were pleasantly surprised to find ONE behind the counter. And this is right after the store opened.

TL;DR, I'm now typing this comment on a KEYone. :p

IMO the factory is having a hard time to meet the tight QC specs required for KEYone.
Therefore slow delivery.

It is better for the maker to get it right the first time otherwise a large number of unit failures in the near future would be instant death for BB as 'producer' of high Q products (Even through they are not maker, BB has their name on it.)
So far we have not heard of products under problem as released in the EU.

Whats frustrating was the delay. We all had to wait extra time and still messed it up. Feel bad for the people who didnt get a chance to even pre order. Honestly i have ordered but no word on shipping and who knows when it will come. Hope my fellow berry users get a resolution soon.

It's as if Blackberry / TCL aren't even paying attention to the launch. Do they even know the KeyONE is sold out? They have a list of the most interested customers (because we pre-registered and never heard from them). You'd think they'd have already sent us an email apologizing for this, letting us know when we can expect to be able to get one, and offering us some sort of discount or accessory package for standing by as they get it together. It wouldn't take a lot of effort to put something like that together. I love the products, but their utter lack of interest makes me despise these companies.

f*** telus

This should be an incredibly brief post. The answer, right now, is quite literally nowhere. And to add insult to injury, I just (finally) received the email from BB Mobile encouraging me to, "shop now." It would be a fantastic joke if it was intended as such.

All of this is made that much worse still when you consider (as other have pointed out) that Steve Cistulli assured everyone that the (much) delayed launch was to, "be certain we can meet our customer demands and avoid disappointing stock-outs." Spokesperson level - Sean Spicer. Look, I'm as big of a BB fanboy as they come. Demand was never going to be THAT overwhelming, and yet still you couldn't accommodate it. What a joke (again, unfortunately not intended as such).

I'm past frustrated at this point. I'm just disappointed. And I'm probably done.

FWIW, anyone wanting to provide "feedback" to TCL, this is the "about us" from their website. Please forward thoughts/comments to email below. 13,500 people in TCL and this is their "launch"?

We know they don't read messages from blackberrymobile.com

Maybe they check email.....
_______________________________________________________________________________

BlackBerry smartphones are manufactured, marketed and sold under a brand licensing agreement with TCL Communication.

As a top-10 global smartphone manufacturer, TCL Communication’s portfolio of products – which include Alcatel, BlackBerry and TCL branded devices - are currently sold in over 160 countries throughout North America, Latin America, Europe, the Middle East, Africa and Asia Pacific.

Headquartered in Hong Kong, TCL Communication operates nine R&D centers worldwide, employing more than 13,500 people across the globe. For media inquiries, please contact:

North America
Email: pr@tctusa.com

Camille Gere - EMEA
Email: camille.gere@tcl.com

I'm blown away at having an unlocked CDMA choice. Go BlackBerry!

Well...here in the US I have little to no options at this point. I was hoping to be able to get the phone today at BestBuy, or at least delivered by Friday via Amazon. Only 3rd parties on Amazon currently at $840+ and no BestBuy has them in stock, not even order-able via their website...and I live in a major metro. Come on BlackBerry!! ...I really wanted this phone. At this point, I will just wait for the first price drop before purchasing.

BB/TCL whoever really screwed up this time, I just sent them a contact note and certainly hope they see how many folks are bummed out over this here. I really wanted this phone and really want the company to bounce back and do well but there really is no excuse for this bullsh*t.

Posted via My hot potato Priv that is burning the palm of my hand

The title of the post should be changed...

"Where to buy the BlackBerry KEYone" should be modified to "Where to buy the BlackBerry KEYone?"

Does anyone know if Best Buy is going to get the CDMA version!? I want to use my Best Buy Credit Card and get the Geek Squad Protection!

Yep, got the email. Oh boy, how exciting. I'm actually convinced that we're all being trolled at this point. No company with any business acumen could do a new product launch so poorly. As stated, six months in to the initial roll-out and you still can't get the **** thing.

//yeah, I still want one, but that's not the point!

Blackberrymobile has just now sent me my first email.... Ha! Includes the following:
ORDER NOW!
"Product availability and shipping times may vary, depending on retailer".

This reminds me of the South Park episode where Cartman buys an amusement park for himself only and ends up making it "exclusive" to pay his overhead and all of the other businesses in town follow suit to make everything seem exclusive.

What a massive fail in the US by Blackberry, been waiting months for this thing and the couple hundred they sent to Best Buy and Amazon are sold out.

Posted via My hot potato Priv that is burning the palm of my hand

So the launch day was just another way of saying "hurry up & keep waiting". 6 months from announce to launch (North America) and still waiting. From a company that is already a phone manufacturer smh.
The apologist refrain of "Do you know how hard it is to launch a phone?" is falling on deaf ears over here. As I keep stating, logistics is THEIR problem/responsibility not mine.
Will they listen to my excuses if I say I didn't coordinate my finances well enough to afford this phone, but I want one anyway?

Oh look! There's the email from BBMobile. How sad that they are all out of stock by the time they decided to notify.

This is a launch fail. Well maybe its the cool thing to do now. Amazon states usually ships within 1-2 months. So stupid.

A disastrous launch today in the USA. Product not available, out of stock, no comments from BB Mobile leadership. What more could go wrong. After today, I'm convinced that there will be no future BB devices.
The unlocked S8 International goes on sale today, and plenty in stock and can get one immediately. I'm just speechless over all of this fiasco.

"Register for updates at BlackBerry Mobile" LOL...sure

I suspect there might have been a number of international orders of the phone, since it's cheaper in the US than in other countries. Them foreigners are takin' our phones!

I agree with the majority of this sentiment that this is a poor launch with no devices actually being available - anywhere. I'm not talking about those who were able to place their 'pre-order' with Amazon or BestBuy last night, either!
I, like so many others, signed up on BB Mobile's website to be notified when they were going to have more information, and I never received a word from them.
Only last night did I see the post of FB about where it was going to be available. Since I'm in US and am on Verizon, I could only 'pre-order' my CDMA variant on Amazon as BestBuy is not currently carrying to CDMA version.

Why would I now have to wait for another 'pre-order' with no delivery date from Amazon?
If you don't have enough devices created to sell, then tell everyone that you have to move the date, again, to ##/##/####
It's unfair to put this loyal customer base through this, yet again.

Regards,
Dave

I've followed the BestBuy link hoping I would be able to pick it up in a store. The link does not give me the option to purchase the phone. I'm in NYC

What a sad, cruel joke these last few months have been. I'm not surprised, just extremely disappointed at the lack of customer service. This press release has been published on tons of websites and it's all fake news! I received a response from TCL that only the GSM version is available and the CDMA will be released "at a later date". Unreal.

I used the link to Best Buy provided in the article and had no problem ordering in the US. Good luck.

Just ordered mine off of Best Buy and got the two day shipping instead of the pick it up at the store in three days. Christmas came way early this year, I can't wait!!!!

I checked Amazon and Best Buy (for the US) and Amazon is already sold out and Best Buy lists the phone, but there is no availability to add it to my cart or no stores within 250 miles of me that have it. What did TCL do, send a small shipment to Amazon and Best Buy?

This is a bit disappointing, as they have been hyping everyone up for this date and we can't even get the phone.

First you charge an absurd amount for a phone that only a select few adore. Then...you delay the release. You announce the phone will be available May 31 and most people are struggling to get info. Even if this is a good phone you have soiled the Cust Service relationship and brand again. Waiting to know when the pre order device will be shipped.

sold out on Amazon and Best Buy in US already....

Telus Canada link to purchase: http://business.telus.com/en/business/ab/blackberry-keyone

I really don't understand why i am suppose to go through these monopolised companies to get an unlocked phone. Why am i buying it outright in the first place TCL? You lot should wise up and not discourage people from buying it. I was told by about 5 Rogers stores in Toronto that i have to wait for months to buy since preference is given to people who are on contract. This is mental...i did buy my Passport from Rogers and still regret till date. TCL should get their act together.

What was the point of registering with Blackberrymobile? If I knew I was supposed to be checking Amazon or Best Buy I would have stopped my daily Crackberry check a month ago. Why do I put up with this? I have s shiny S7 for my personal life, one call to IT and they'll set me up with Good Enterprise.

Some people were saying that the KEYone sold by Rogers is factory unlocked. Can someone please confirm if this is true? I'm concerned about the updates and don't want to be relying on any carrier to get updates.