T-Mobile has confirmed that the carrier is "not currently" selling the BlackBerry Priv on its site, less than six months after it began sales of the Android-based smartphone.
T-Mobile began selling the Priv on January 26, but in a response to a customer's question on Twitter, the company confirmed it is not selling the smartphone on its site:
@newfangled0 Not currently! But you can check out our other phones here: https://t.co/fd8VdBBHQz *CelieP
— T-Mobile Help (@TMobileHelp) June 6, 2016
It's possible that some T-Mobile retail stores are still selling the Priv, and the Twitter post leaves open the chance that the carrier will begin web-based sales of the phone again.
Thanks to Dallin for the tip!
Reader comments
T-Mobile is not currently selling the BlackBerry Priv on its site
The blackberry android experiment. Is dead. There will be people using old BB10 phones long after the last priv is in a landfilll.
Posted via CB10
If you just need a device for calls and text, get a **** feature phone with a physical keyboard. Lol
If you use multimedia and all that flashy appy stuff, android, windows or iOS is for you, or BlackBerry 10 on a large screen (leap, Z10, Z30, passport). Lol
Personally I can't care about apps. Only a handful are used, and they run fine in the runtime.
Typed using my QNX powered BlackBerry Classic running 10.3.2.2876 on WINDmobile HSPA+
Congrats stupid bb!!
Posted via CB10
I'm with T-Mobile and actually bought me a priv through them.
I returned it the next day, I really missed the peek&flow, poor battery life and it got hot as ****.
The keyboard is not good especially that top row being to close to the bottom of the slider, it could've been a little wider like the note edge.
I might have lived with it if it didn't get as hot as it did.
Right now I'm rocking the Classic with the passport as my backup
Posted via CB10
I honestly think what BlackBerry should do at this point is market their hardware solely from their own website instead of worrying about going through the carriers because it's quite obvious the demand is still there it's just all over the place as far as demographics and carriers. It's also the marketing like it's been said. There's not enough hype. BlackBerry is fortunate that I'm willing to pay for what I want. Otherwise I could have gotten something like from Android for a lot less bit I wanted a BlackBerry. And it's so funny the day I bought my priv the sales rep almost had no idea what I was talking about when I asked about the device by name and then came back to tell me I was lucky they only stocked 2 in the entire store and another lady bought the other as I was buying mine. So I'm sure they had been sitting there since Verizon released them. Idk it's a terrible situation and I'm sure eventually I'll have to switch too, I'm not looking forward to it but somehow I'll manage. I would have stuck with a BlackBerry 10 device instead of a priv if BlackBerry World had better apps. All developers would need to do is mimic android runtime and specs and I think they would have it.......
Posted via the BlackBerry PRIV Verizon Wireless
Neither if Fido here in Canada. But if you had a Blackberry device prior to renewing a contract with them, you can ask for it and they still might have it. That's how I got my Priv. They didn't have it on the website but spoke to the customer service rep and they sent it :D
its not selling why keep it up -_-
big applause for the BlackBerry management team. fu**ing dumbasses
Posted via CB10
I really did like the priv when I played around with in the store. But I couldn't get past the price in my mental assessment. Was waiting for it to drop in price but never budged. Finally got a half off price on an S7. I'm happy with it, I just wish the priv could have been more affordable then it would have been my first Android.
Posted via CB10
Makes me laugh how so many say the S7 is so great...if that is true why does Samsung practically have to give them away (ie. two for one deals)? Looks like the price point is the only thing most people truly appreciate about that phone.
Posted via the BlackBerry Priv
The Android fans make a lot of assumptions and deal with mistakes and poor implementations, but they keep buying Samsung. Maybe that is one reason. People think the brand is Aston Martin and when you haggle with the dealer, you find can have one for Hyundai prices.
Posted via CB10
T-mobile has better phones to sell.
They tried to tell me that but failed.
Actually it appears Tmobile not carrying any blackberry phones now, looks like they are done. just go to the website no more blackberries
and they did have passport and classic not long ago. Just Att is your best bet now. I am rocking the classic and will continue to!!! Cobalt Blue when the sales price drops to 200 bucs. Amazing how the classic is no almost as much as the passport and never on sale!
T-Mobile never carried the Passport - the Classic price dropped significantly from iteration - that device must be meeting sales quota, if that price drops BB is tellin
And there is a reason for that. The Classic is the closest thing to what makes a Blackberry a Blackberry...and no it is not BB10...even the Passport design builds on the same basic concept although it is just too big for most to use comfortably...a functional, ergonomic, tactile, and USEFUL keyboard. Which by most accounts the Priv failed to achieve (personally I find the Priv keyboard gets better over time as it gets worn in, so first impressions are somewhat harsh...but perception is everything)
Posted via the BlackBerry Priv
Ive had a quite few phones, and currently
have both the BB Priv and an iPhone 6. Traded in my HTC M9 for the PRIV. Despite what others say, I love the PRIV. It works perfectly fine for me. I've gone through HTC M8, M9, Galaxy NOTES 3, 4, and 5. I like the PRIV best. Other than the lack of decent cases (I knew the slider would pose problems before I got it), its great. I use a leather pouch from Nutshell and phone naked. I don't need the latest MM update. Most folks don't know the difference anyway. I never figured the PRIV would catch on but the design appealed to me from the moment I saw it. I'll keep mine till it either breaks or it gets so outdated I have no choice. Then I'll get an M-10, since BB will likely not survive. Too bad. This is a good phone no matter what the wihiners out there say. I use mine probably far more than most folks because of the business i'm in. Its a good phone. And T-Mobile is a good carrier.. Not perfect but good.
Geez, really?
I walked into a few T-Mobile stores, and the sales staff always "ooh" and "aww" over my Priv. If only they actually carried them...
BlackBerry should emulate Motorola/Lenovo and make phones that can operate on any/all carriers and ONLY sell direct from them and Amazon. All unlocked, no carrier bloat and or cruddy a++ waiting to update. To all waiting on a carrier update you should know better by now. Lastly, yes, too costly. Especially in relation to other Android, since they chose that route.
The newest member....Cobalt Classic
Unfortunately sounds like another proof of the poor sales and the reception of the phone by the market ....
Posted via my BlackBerry Priv
Hi from my priv on at&t
Posted via the CrackBerry App for Android
We also checked the BB Android phone with some other co-workers using BB10. Since last week we al moved to the Sony Z3+ and left BlackBerry behind. I still miss BB10 but with no Android runtime upgrade for company apps or new devices in the future it's not workable anymore . The Priv is just Android which securty is not better than other phone's in general, but you get at least security update's on the go and monthy a big update for security but that's all and ofcourse a bunch off apps. So my boss said we could get 300 euro for a device ,because 749 euro was to high :)
I have seen the Priv at every T-Mobile store I've gone to. Currently I am doing a temp job as a Brand Advocate for another phone brand (Android).
I'm sticking with my Passport. It's getting the job done for me.
The Priv looks nice except for the keyboard. I think the keys are way too small, but that's just me.
Posted via CB10
Priv is not selling, that's the bottom line.
Another marketing flop.
Posted via BlackBerry PRIV
Bye bye blackberry,,im done with you,,! No upgrade for my classic,!
Posted via CB10
Priv is dead dead
Posted via the CrackBerry App for Android
What a shame BlackBerry!!
Posted via CB10
I got mines from t mobile
Posted via the CrackBerry App for Android
Even BlackBerry loyal are returning the Priv!
Mr. Chen should have built the OS10 more solid and invest in getting more apps in the BBW.
Chen you still have a market with us for BB10 than android!
Blackberry Pilipinas
He didn't feel like throwing another $1 billion into an unpopular OS. I don't blame him.
Why would he have to throw another $1 billion into BB10? Oh wait, he wouldnt... you're just on your usual anti-BBRY FUD train
Posted via CB10 on my Silver Edition Passport... device of champions
Major developer relations and advertising.
No need to throw a billion into either but I wouldn't expect you to realize that... you're clueless
Posted via CB10 on my Silver Edition Passport... device of champions
Time to launch the Hamburg and Rome.
Posted via CB10
My stock should be going up soon if BlackBerry decides to focus on software.
Posted via CB10
Looks like that's inevitable.
Terrible.
Posted via the CrackBerry App on the BlackBerry Priv.
I guess the consumers have spoken, Chen. Bring back on the BB10 os on new hardware devices.
Posted via CB10
Consumers have already spoken to that too.
Oh really? consumers all know about BB10 and proclaim it inferior to iOS and Android?
Posted via CB10 on my Silver Edition Passport... device of champions
BlackBerry's new corporate culture... build for obsolescence, suck at retail distribution.
Posted via CB10
I totally bought one and sent it back 7 days after. I hated it basically
Posted via CB10
Not to burst my bubbles, but why would tmo continue to sell the device after six months of at best meager sales? There couldn't have been more than a few thousand sales in total - hardly a reason to keep it going.
I know we all want BlackBerry to continue to make devices and have great sales numbers but the reality is that they don't move. It's purely business dollars and cents.
Posted via the CrackBerry App for Android
I saw first hand how T-Mobile didn't market the Priv in our local store. Part of the blame rests on them. I went in with my unlocked Priv right after they started carrying them and the guy who was helping me said to me, "nobody buys those." It was right after they got them in. And I had bought one before they started carrying them. It was in bad taste to say that to a customer who had one. I found out later they sold some in spite of the attitude. Others in the store were a little more positive after that, but it was probably too late to get the sales they would have if they had marketed it correctly right from the start. Them not providing MM up to now is something that makes me not so confident in their customer service. I am so glad I am getting the updates directly from BB.
It's very unfortunate that a lot of customers go to the carrier stores, big box stores and kiosks to be educated when some of the brats there have none. That clerk you spoke to is a world class clown.
That's the type of person who goes to imdb and gives a movie a 1 star rating before it's released in theatres.
Posted via CB10
Let's not jump to conclusions, doom & groomers. Perhaps they just temporarily ran out of stock. But I will say that the PRIV is way too expensive. BB10 devices are too expensive also for that matter.
Posted via CB10 with my awesome Z30 STA100-5/10.3.2.2876 on T-Mobile USA who keeps disrupting & improving the wireless industry.
*gloomers
Posted via CB10 with my awesome Z30 STA100-5/10.3.2.2876 on T-Mobile USA who keeps disrupting & improving the wireless industry.
It's nice that they carried it for a while, but for the price point, people would rather have a factory unlocked one.
This. ^^
Not too surprised. But I did think it wouldn't have happened until later this year.
Posted via CB10
Chen is doing lot of mistakes on devices.
1. Killed BB 10 developer relations.
2. Blackberry Z3 and Leap were wrong choices.
3. No Upgrade on Z30 or Z10 or Q10 devices.
4. Passport and Classic were some what better - not for mass numbers.
5. Until he releases next version of Z30 aka Z30S with better specs - no developer will develop apps for BB10.
6. Priv is a big failure - main reason is Android.
7. Release PRIV with Blackberry 10 for $499. People get an option of Slider with Touch screen. or $299 for Z30S 1080p with Q801 processor.
Last blackberry 10 phone was released year ago. LG was selling phones for little margin to capture the market. BB should do that on BB 10 OS.
I really don't think Chen could have done anything to revive hardware. The hardware was in free-fall. Maybe he could have slowed it down, but it still would have hit the ground.
Maybe in a few years BlackBerry can get into hardware with something innovative. Not holding my breath, though.
Posted via CB10
The priv didn't sell because it was overpriced and undesirable. apart from die hard pkb users, nobody wants that anymore.
Bb10 died because of a lack of user and app adoption. One would bring the other to the table. Even marketing, which there was little to any of would do little to help .
Posted via the CrackBerry App for Android
This site is full of armchair CEOs. smfh
Posted via CB10 on my Silver Edition Passport... device of champions
In the last days of HP Palm, the users became armchair CEOS too. The sister site to this was Precentral. Unfortunately, I can't go back there to gloat and say "i told you so" to the apologetics saying everything was alright while ignoring armchair CEOs. "HP is a multi-billion dollar company after all and they know what's best."
Posted via CB10
Hindsight is always 20/20 and sitting on a computer in the comfort of your own home is really easy to give direction on what they should do... especially when you don't have to deal with internal constraints (ie resources, $$, etc).
Posted via CB10 on my Silver Edition Passport... device of champions
Except it's not hindsight. A lot of posts questioned what HP was doing and a lot of posts supported HPALM. In the end, to question a company for their mistakes (there were lots) should be good for the company. But there should have been someone on their team gathering data. This was before they announced they were getting out of the hardware business.
It's just the same with Blackberry now. Did the Android market suddenly become flooded after or before the Priv was introduced? How about learning the expectation of a large sector of Android users. What would make them switch? Why release an overpriced Android? Release a flagship model with specs that are bested in a few months by lower end and cheaper models from elsewhere.
Users knew the Priv was a mistake, heck even the Android runtime on BB10 was a mistake. And we will see if BlackBerry can make a run on hardware with no winning strategy.
Posted via CB10
I agree Blackberry has not been consistent providing their existing BB10 users with options to upgrade.
However, in regards to developer relations and app support, Blackberry has been fighting an uphill battle since BB10 launch and I think its clear at this point that its too late to fix that. I think it was wise of them to stop the financial bleeding.
The Priv has not failed because it runs android. It has failed because most android users don't know it exists. They made a big screened high end device and did not market it enough.
Posted via CB10
Yeah there are a lot of us armchair ceo's.
Maybe if BlackBerry did a decent job of advertising, they would have sold more units. Other stuff I'm over it. But how could a company not advertise their products?
John Chen doesn't understand the importance of marketing.
And Thorsten did such a fabulous job... blowing millions on a flop of a Superbowl commerical
Posted via CB10 on my Silver Edition Passport... device of champions
So did Tmobile 's Twitter account get hacked today too? Sorry couldn't resist...
Posted via the BlackBerry Priv
Well. They didn't market it right. I don't blame tmobile for ditching it.
I am not going to buy PRIV or any other BlackBerry Device unless they have a wow factor.
So far no one has had a decent device in a very long time. Same recycled features with a few perks but nothing extravagant.
The new devices which BlackBerry is planning to release will not be carried by tmobile.
Hope my BlackBerry ClassicSQC100-4 lasts me another year. Then I have to go elsewhere :-(....
Posted via CB10
Why would you say, you hope your BB lasts another year? I'm seriously about to buy it thru shop blackberry site. I had a BB Bold, then switched to Nexus 5. HATE the touch screen for texting / emailing. I don't do all this media crap. Don't care about picture taking or video recording stuff. Just need it for work and making a phone call.
Well agreed on your points. As far as a year, eventually the support for the phone dwindles and it won't be able to function even for moderate browsing.
Posted via CB10
Not a good sign. Let's see how this get spun at the end of the month
Once the PRIV price becomes lower in Canada I will for sure purchase one!
Posted via CB10
And that'll be when, two years from now?
Posted via CB10
Just waiting for the doom and gloomers proclaiming BlackBerry's death...
Posted via CB10 on my Silver Edition Passport... device of champions
Chuckle. They sold out. All of them.
Posted via CB10
Okay... your point? Regardless, the usual doom and gloomers will make up anything to paint BlackBerry in a negative light.
Posted via CB10 on my Silver Edition Passport... device of champions
Make up? Not even necessary. According to your definition Chen is a doom and gloomer
Posted via CB10
Did Chen proclaim BlackBerry's death?
Posted via CB10 on my Silver Edition Passport... device of champions
BlackBerry as a device manufacturer. Their traditional business that used to dominate the market.
Posted via CB10
Good phone. Awful price. Still waiting on MM. Still stuck on March patch update. Pathetic. Fire clueless Chen.
Posted via CB10
Have to agree. I decided to pick up the Galaxy J7 from T-Mobile for $10 a month on JOD. I'd have picked up the Priv if it were even $20 a month rather than $30. Crazy money.
It seems unlikely that T-Mo will spend the money to get Marshmallow out to the few hundred or so of us who bought the Priv from them.
The newest MM was released today on Telus. Significantly improved. Better battery and less heat. I was actually surprised.
"To Hades with you Kratos " "YOU FIRST"
That less heat is probably due to a reboot.
Unless you think Google recoded apps that directly affect the priv
Posted via CB10
I reboot my phone once a week and it has never cooled down like this before.
"To Hades with you Kratos " "YOU FIRST"
It is T-Mobile that is holding up MM if you bought your Priv through them. I got MM on April 26th and have the latest security update. I am on T-Mobile with an unlocked ShopBlackBerry Priv. T-Mobile can't hold me hostage.
I thought John and John had made up.
Posted via CB10
One of those two Johns doesn't know how to sell smartphones.
Is that why Tmobile is fighting for scraps at #3?
Posted via CB10 on my Silver Edition Passport... device of champions
From #4 to #3. Still growing.
Wow... the crushed sprint.. what an accomplishment
Posted via CB10 on my Silver Edition Passport... device of champions
That's because he's the CEO of a carrier.
Posted via Overheating Z10
Not surprising, sales have been terrible. AT&T will be right behind them.
AT&T already has. No physical phones at the 3 AT&T stores and 4 T-Mobile stores in my area.
That's all folks...
Posted via CB10
Posted via CB10
Maybe we'll get a free PRIV on free stuff Tuesday
Posted via the CrackBerry App for Android
+1! I'd give it to my Mom.
Posted via CB10 with my awesome Z30 STA100-5/10.3.2.2876 on T-Mobile USA who keeps disrupting & improving the wireless industry.
I can't believe I actually considered paying for one of jthese at one point. Now I wouldn't even take one for free. Piece of garbage.
Would be hilarious if Legere gave away the remaining Privs, on the condition that you couldn't return them.
Z5 - E6853 / Android 6.0 / T-Mobile USA
Lol
Posted via CB10
no big deal
what's t-mobile?
With blackberry's current market share, the question more reads like this, "Blackberry? I thought they were dead". Seriously, I've heard that one before from non Tech savvy people.
Posted via the CrackBerry App for Android
Get that all the time when ppl see my BlackBerry Z10. Getting really annoying
Posted via CB10
The plot thickens
Posted via CB10
Legere chickens... hey, buddy, keep us and the other John appy-happy!
:-)))
• There's a Crack in the Berry right now... •
Well the stores are probably just resting up for some big big big BlackBerry news.
Like sold out. Or Netflix coming. Or they won't be carrying BlackBerry any longer.
Could be anything really. Doesn't have to be awful news.
Posted via CB10
Netflix is already there.
Typed using my QNX powered BlackBerry Classic running 10.3.2.2876 on WINDmobile HSPA+
Poor sales maybe the reason.
Posted via CB10
Or out of stock in the wearhouse
Typed using my QNX powered BlackBerry Classic running 10.3.2.2876 on WINDmobile HSPA+