the scream

It seems the worst is over. According to Bloomberg online, Research In Motion is saying it has restored BlackBerry service to most of its customers.

Bloomberg says that the company is investigating the cause of the problem and is monitoring the situation. A backlog of messages on the system may continue to delay service for some customers, US wireless providers said.

Service failures began in the U.S. and Canada yesterday evening, and most subscribers regained the ability to send and receive e-mails overnight.

"It's unfortunately a black eye for the company,'' said Richard Williams, director of research at ICAP in Jersey City, New Jersey. "A lot of people consider a BlackBerry mission- critical.''

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