News

BlackBerry KEY2 ACE748 software update now available

BlackBerry KEY2 and KEY2 LE side-by-side

Although the autoloader files for both the BlackBerry KEY2 and BlackBerry KEY2 LE have been available in the CrackBerry Forums for a few days now, those who prefer their updates to come through the official over-the-air process are now starting to see the ACE748 update rollout.

BlackBerry Hub+ app updates add Android 10 dark theme support and more

BlackBerry Hub+ Inbox loading screen

After a bit of lull in updates, BlackBerry has once again fired off some updates to the Google Play Store covering the BlackBerry Hub+ App Suite. Looking at the changelogs, they're mostly similar to the previous beta releases with some subtle changes and bug fixes.

BlackBerry Hub+ Inbox

  • Use delegated or shared email accounts when you add a Microsoft Exchange Web Services account
  • Send read receipts and respond to read receipts with a Microsoft Exchange Web Services account
  • Apply your device's dark or light theme setting (on devices running Android 10 or later)
  • Switch to the dark theme when you turn on the device battery saver (on devices running Android 9 or earlier)

BlackBerry Hub+ Services

  • Microsoft Exchange Web Services support

BlackBerry Hub+ Contacts

  • Use delegated or shared accounts when you add a Microsoft Exchange Web Services account
  • Apply your device's dark or light theme setting (on devices running Android 10 or later)
  • Switch to the dark theme when you turn on the device battery saver (on devices running Android 9 or earlier)

BlackBerry Hub+ Calendar

  • Use delegated or shared calendars when you add a Microsoft Exchange Web Services account
  • View file attachments in calendar events from a Microsoft Exchange Web Services account
  • Apply your device's dark or light theme setting (on devices running Android 10 or later)
  • Switch to the dark theme when you turn on the device battery saver (on devices running Android 9 or earlier)

BlackBerry Hub+ Notes

  • Apply your device's dark or light theme setting (on devices running Android 10 or later)
  • Switch to the dark theme when you turn on the device battery saver (on devices running Android 9 or earlier)

BlackBerry Hub+ Tasks

  • Apply your device's dark or light theme setting (on devices running Android 10 or later)
  • Switch to the dark theme when you turn on the device battery saver (on devices running Android 9 or earlier)

Despite no huge changes being listed from the earlier versions, they are new releases so there's sure to be some improvements across the board. All the updates are live right now, so go ahead and get them downloaded if you haven't already. Holler out in the comments if you spot any changes or improvements not noted in the changelogs, sometimes things slip in there unannounced.

BlackBerry introduces CylancePROTECT for mobile

Looking to further integrate Cylance AI, and help organizations manage their mobile fleets BlackBery today announced the availability of CylancePROTECT for mobile devices managed through BlackBerry UEM.

"Today, we have further integrated Cylance's advanced threat protection with BlackBerry UEM to support organizations in their pursuit of a zero trust environment," said John Chen, BlackBerry Executive Chairman and CEO. "With CylancePROTECT, BlackBerry UEM customers can now manage and secure all of their mobile endpoints across all devices, networks, and applications from a single console."

CylancePROTECT is built directly into BlackBerry UEM and BlackBerry apps and does not require end-users to install or manage any third-party applications or certificates. It can be set up, managed and configured from the existing BlackBerry UEM console so all your mobile endpoints are protected.

Unlike traditional endpoint products that would rely on signatures and behavior analysis to detect threats, CylancePROTECT:

  • Uses AI to identify and block known and unknown malware from running on mobile endpoints and from within applications
  • Prevents against common and unknown threats without a cloud connection
  • Continuously protects mobile endpoints without disrupting users
  • Protects users from Phishing attacks and malicious websites

If you're interested in learning more, you RSVP to attend the BlackBerry World Tour 2019 events where BlackBerry has been showcasing their solutions or you can check out the BlackBerry's Mobile Threat Defense information page.

Press Release

BlackBerry Announces Availability of CylancePROTECT for Mobile; Further Integrates Cylance Artificial Intelligence Technology Innovation

WATERLOO, Ontario, Oct. 23, 2019 /PRNewswire/ -- BlackBerry Limited (NYSE: BB; TSX: BB) today announced availability of CylancePROTECT for mobile devices managed by BlackBerry Unified Endpoint Management (BlackBerry UEM). Leveraging Cylance's artificial intelligence (AI) security technology, this mobile threat defense (MTD) solution provides advanced mobile endpoint protection to prevent, detect, and remediate advanced malicious threats.

Organizations are using mobile devices to compete in an agile, evolving market. For the first time, more than half of all devices connected to the Internet are mobile. At the same time, mobile malware is more prevalent than ever, with attacks rising 50% in the last year alone. Gartner confirms this trend and now recommends that IT Security Risk Management leaders implement MTD solutions.

CylancePROTECT augments the security baseline provided by BlackBerry UEM by preventing attacks at the device and application levels. The solution proactively identifies security vulnerabilities and potential malicious activities on mobile devices by monitoring OS updates, system parameters, device configurations, and system libraries.

CylancePROTECT automated threat detection continuously works to protect all mobile endpoints from malware infections, URL phishing attacks, and application integrity checking without disrupting end-users, leveraging the best of zero trust architectures. Unlike traditional endpoint security products that rely on signatures and behavior analysis to detect threats in the environment, CylancePROTECT uses AI to identify and block known and unknown malware from running on mobile endpoints and from within applications.

"Today, we have further integrated Cylance's advanced threat protection with BlackBerry UEM to support organizations in their pursuit of a zero trust environment," said John Chen, BlackBerry Executive Chairman and CEO. "With CylancePROTECT, BlackBerry UEM customers can now manage and secure all of their mobile endpoints across all devices, networks, and applications from a single console."

Since CylancePROTECT is built into BlackBerry UEM and BlackBerry Dynamics applications, organizations can be assured that their entire mobile fleet is protected without having to rely on employees to maintain third-party applications. CylancePROTECT provides an improved user experience that prioritizes safety, productivity, and the seamless sharing of critical information with no separate product or console to set up and configure.

Those interested in learning more about CylancePROTECT can RSVP to attend the BlackBerry World Tour 2019, where BlackBerry will showcase how it leverages this AI-based cybersecurity solution to protect the Internet of Things, or by visiting www.blackberry.com/mtd

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Based in Waterloo, Ontario, the company is unwavering in its commitment to safety, cybersecurity and data privacy, and leads in key areas such as artificial intelligence, endpoint security and management, encryption and embedded systems. For more information, visit BlackBerry.com and follow @BlackBerry.

Light Mode returns to CrackBerry, but you can still turn out the lights

Light Mode on CrackBerry

It's been a few years since we went dark on CrackBerry, so I'm now excited to announce that not only is light mode back, but we're also giving you the option to choose whether you want dark mode or light mode. Whichever experience you want, it's yours! It took a lot of work to make it happen, but it's totally worth it for you!

Here's how it works:

  • On iOS 13+, Windows 10, Android 10+, and macOS 10.14+, we'll see if your device is in dark mode or light mode and adjust the site theme to match.
  • If you want to override the automatic selection, or you're using an OS or browser that doesn't support theme detection, you can hit the brightness switch in the ≡ menu in the top left corner of the site to switch between dark and light modes.
  • Or you can hit the same brightness toggle right here:

Dark ModeLight Mode

And that's it! We're excited to roll this out to you, and want to hear your feedback. Like it? Hate it? Found something that's broken? Drop a line in the comments and let us know what you think!

BlackBerry appoints new CIO and CISO with announcement of executive leadership promotions

BlackBerry today announced several changes to its executive lineup. The first promotion will see current BlackBerry Cylance Vice President John McClurg move to BlackBerry Chief Information Security Officer (CISO) while the second promotion will see Christopher Hummel, BlackBerry Vice President of IT and Business Application Solutions move to BlackBerry Chief Information Officer (CIO).

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Where to buy the BlackBerry KEY2 LE

This post was updated on October 18, 2019, to add new retailers.

Not sure where you can buy a BlackBerry KEY2 LE right now? We've got you covered!

With the BlackBerry KEY2 LE now announced and rolling out, we've started gathering up a list of retailers around the world who are selling or will be selling the latest BlackBerry smartphone. If you're looking to pick up a KEY2 LE of your own in your area, be sure to check this list often as we'll be updating it frequently with new retailers, and carriers as they get announced!

Shazam rolls out dark theme on Android

Shazam has left the toggles in-app to enable or disable as you see fit

Shazam has always been one of my favorite apps to help me identify those songs that I don't know the name of, and today, they've gone to the dark side. No, that's not a reference to anything Apple, who acquired the app, did. It means Shazam is among the latest Android apps to add a dark theme.

Unlike some of the other dark theme implementations rolling out, which rely on the system level theme settings, Shazam has left the toggles in-app to enable or disable as you see fit, so if you really like their original blue or 'light' them, you can keep it. You can also set it only to kick in when Battery Saver mode is enabled. The update is live right now, so go get it!

Identifying your music

Shazam

Free at Play Store

Find that song

Shazam is the best and fastest way to find the name of that song you're listening to. Within seconds you can discover the name of the track, see the lyrics, and much more. With the latest update, Shazam has added a visually pleasing dark theme.

Google Play Store and Instagram stuck on dark theme?

Last week, Google started rolling out its dark theme to the Google Play Store, and more recently, Instagram took its dark theme from beta to official, making it available on devices running Android 10. Some folks in the CrackBerry forums, however, have noticed, those themes are not necessarily limited to Android 10 and Samsung One UI.

In fact, the dark themes have appeared on the BlackBerry Priv, BlackBerry Motion and BlackBerry KEY2 and while I'm sure many folks would be okay with that, it seems as though unlike on Android 10 where the enabling of the themes is done at the system level, those on BlackBerry devices seem to be stuck using the dark themes with no way to disable them.

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PsihoKey2 10-08-19 03:55 PM “

I have BB Key2 and playstore update just came out, with instagram update too. I cannot find option nowhere to disable dark mode for both apps, not within app, not in phone settings.. Anyone have same issue?

Reply
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Ginowine 10-08-19 07:01 AM “

I just noticed that Google Play Store runs in dark- or night mode on my Priv. Now that I'm know of, is there is a way to switch between light and dark mode through settings within the Google Play Store app? Posted via CB10

Reply
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Soapm 10-09-19 02:48 AM “

My playstore just updated to 16.9.10-all and it seems to be in Night Mode with no means of turning it off. I don't see well in this setting and would like to turn it back to normal. In fact, I don't have a "display" section in settings??? Anyone having this problem besides me? PS... Looks like Instagram has the same problem???

Reply

There are no toggles in the apps to change them. Disabling night mode doesn't change them, and changing the BlackBerry Launcher theme does not affect the Google Play Store or Instagram themes either. Since no BlackBerry devices are on Android Pie, you also can't change the device theme in the developer options. The one exception appears to be the Priv, where the theme will automatically change to light during the day and then dark at night.

All in all, it seems to be a weird quirk that perhaps only Google and Instagram will be able to fix through updates or server-side changes. Do you see the dark themes for the Google Play Store or Instagram on your BlackBerry? If so, drop a comment below or in the CrackBerry forums and let me know.

What are your BlackBerry KEY3 must-have features?

Ever since the BlackBerry KEY2 was announced well over a year ago, there has been talk of a BlackBerry KEY3 and while TCL has offered no official KEY3 comments specifically, a few recent interviews with TCL Executives has placed focus on the potential of it eventually coming to market and TCL's plans for the BlackBerry brand.

GoTalk adds silver KEY2 and champagne KEY2 LE to their device lineup

Expanding on their already existing BlackBerry device lineup, GoTalk has now begun offering the BlackBerry KEY2 in silver along with the BlackBerry KEY2 LE in champagne. According to their updated site, both are in stock right now and ready to ship to you starting today!

BlackBerry Motion software update ACD519 now available

Following updates sent out about a week ago for BlackBerry KEY2 owners, BlackBerry Motion owners can now get in on the update love as well as software updated ACD519 has been released across most Motion variants including those on Bell, Telus, and more.

EE to switch off BlackBerry Internet Service on October 31

Despite BlackBerry's commitment back in August to keep network access for BBOS devices running beyond the end of 2019, carriers are free to shut down the services as they fit and according to emails being sent out, UK carrier EE has decided to do just that on October 31, 2019.

Hi, BlackBerry Internet Services (BIS) will be switched off on 31 October 2019.

If you use a BlackBerry device pre-BlackBerry 10 (ie. Curve, Bold, Torch, Storm, Porsche), it will no longer have access to the following applications: BlackBerry Email, BlackBerry Messenger, BlackBerry World, Facebook, and Web Browsing.

You'll still be able to use your phone to make and receive calls, send and receive texts, and may be able to use data through a WiFi connection or your data plan allowance.

We reached out to EE customer support which confirmed the email as well. Although the news certainly shouldn't be shocking, and I'm sure more carriers will be doing the same soon, it does seem a bit of a shame since BlackBerry themselves are keeping the services available.

Discuss more in the CrackBerry Forums

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BlackBerry KEY2 update ACD175 now available

If you have BlackBerry KEY2 in your hands, you'll want to go ahead and check for updates. The latest update containing the September Android security patch has now started to roll out over the air to several KEY2 variants across North America, Europe, and more.

BBM Enterprise adds improved profile images, Android 10 support and more

BBM Enterprise hasn't had a ton of updates since the BBM consumer app was shut down back in May, but a new build has finally hit the Google Play Store and is ready for download. This release brings a few notable changes, including compatibility with Android 10, improved profile image quality, and more.

BlackBerry announces Fiscal 2020 Q2 results

BlackBerry today announced their fiscal 2020 Q2 results with John Chen, Executive Chairman , and CEO, BlackBerry noting "We achieved break-even non-GAAP earnings per share and generated free cash flow even with increased investments in sales and product development to support future growth."

  • Total company non-GAAP revenue of $261 million, or 22% growth year-over-year; total company GAAP revenue of $244 million, or 16% growth year-over-year
  • Total non-GAAP Software and Services revenue of $256 million, or 30% growth year-over-year; total GAAP Software and Services revenue of $239 million, or 24% growth year-over-year
  • Total company non-GAAP earnings per basic and diluted share of $0.00; GAAP loss per basic share of $0.08 and GAAP loss per diluted share of $0.10
  • Total company free cash flow generated of $14 million, as reported

"In the quarter, our QNX, Cylance and Licensing businesses executed at or better than our expectations. We achieved break-even non-GAAP earnings per share and generated free cash flow even with increased investments in sales and product development to support future growth," said John Chen, Executive Chairman and CEO, BlackBerry.

"We are encouraged by the positive reception on BlackBerry Intelligent Security, and we have a number of exciting new product launches in the next six months."

"Recent market consolidation has validated our thought leadership and the holistic strategy we shared last year. We are integrating our endpoint management and AI technologies and capabilities on one platform to address the high-growth endpoint security market."

If you're looking for the full table breakdowns, they can be found on the BlackBerry Investors website in addition to the supplemental financial information as well as the conference call transcript once it has been uploaded.

Press Release

BlackBerry Reports Fiscal 2020 Second Quarter Results

  • Total company non-GAAP revenue of $261 million, or 22% growth year-over-year; total company GAAP revenue of $244 million, or 16% growth year-over-year
  • Total non-GAAP Software and Services revenue of $256 million, or 30% growth year-over-year; total GAAP Software and Services revenue of $239 million, or 24% growth year-over-year
  • Total company non-GAAP earnings per basic and diluted share of $0.00; GAAP loss per basic share of $0.08 and GAAP loss per diluted share of $0.10
  • Total company free cash flow generated of $14 million, as reported

WATERLOO, Ontario, Sept. 24, 2019 /PRNewswire/ -- BlackBerry Limited (NYSE: BB; TSX: BB) today reported financial results for the three months ended August 31, 2019 (all figures in U.S. dollars and U.S. GAAP, except where otherwise indicated).

Second Quarter Fiscal 2020 Results

  • Total company non-GAAP revenue for the second quarter of fiscal 2020 was $261 million, up 22% year-over-year. Total company GAAP revenue for the second quarter of fiscal 2020 was $244 million, up 16% year-over-year. Total non-GAAP software and services revenue was $256 million, up 30% year-over-year. Total GAAP software and services revenue was $239 million, up 24% year-over-year. Second quarter recurring non-GAAP software and services revenue (excluding IP licensing and professional services) was over 90%. Non-GAAP gross margin was 75% and GAAP gross margin was 72%.
  • Total company non-GAAP operating earnings was $2 million. Total company GAAP operating loss was $43 million. Non-GAAP earnings per share was $0.00 (basic and diluted). GAAP net loss was $0.08 per basic share and $0.10 per diluted share. GAAP net loss includes $36 million for acquired intangibles amortization expense, $14 million in stock compensation expense, $2 million in acquisition and integration charges, a benefit of $23 million related to the fair value adjustment on the debentures, and other amounts as summarized in a table below.
  • Total cash, cash equivalents, short-term and long-term investments was $938 million as of August 31, 2019. Free cash flow generated, before considering the impact of acquisition and integration expenses, restructuring costs and legal proceedings, was $17 million. Cash generated from operations was $18 million and capital expenditures were $4 million.

"In the quarter, our QNX, Cylance and Licensing businesses executed at or better than our expectations. We achieved break-even non-GAAP earnings per share and generated free cash flow even with increased investments in sales and product development to support future growth," said John Chen, Executive Chairman and CEO, BlackBerry.

"We are encouraged by the positive reception on BlackBerry Intelligent Security, and we have a number of exciting new product launches in the next six months."

"Recent market consolidation has validated our thought leadership and the holistic strategy we shared last year. We are integrating our endpoint management and AI technologies and capabilities on one platform to address the high-growth endpoint security market."

Management Change

With its focus on long-term, sustainable growth, BlackBerry announces that Steve Capelli will move into the newly-created role of Chief Revenue Officer to drive revenue-generating and business development activities across the company. BlackBerry promotes Steve Rai from Deputy Chief Financial Officer to Chief Financial Officer. These changes take effect as of October 1, 2019.

Outlook

BlackBerry estimates fiscal 2020 total company non-GAAP revenue growth to be in the range of 23% to 25%, driven by a double-digit percentage increase in billings year-over-year, and non-GAAP profitability for fiscal 2020.

Conference Call and Webcast

A conference call and live webcast will be held today beginning at 8 a.m. ET, which can be accessed by dialing 1- 877-682-6267 or by logging on at BlackBerry.com/Investors. A replay of the conference call will also be available at approximately 11 a.m. ET by dialing 1-800-585-8367 and entering Conference ID #6987534 and at the link above.

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Based in Waterloo, Ontario, the company is unwavering in its commitment to safety, cybersecurity and data privacy, and leads in key areas such as artificial intelligence, endpoint security and management, encryption and embedded systems. For more information, visit BlackBerry.com and follow @BlackBerry.

Google Play Pass offers 350+ Android apps and games for $4.99 per month

Having initially been spotted back in July, and teased on Twitter recently, Google has now officially introduced its Google Play Pass subscription service, which offers 350+ Android apps and games for $4.99 per month, but is kicking off in the U.S. with special promo pricing of $1.99 per month for the first twelve months.

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Atomic BlackBerry KEY2 LE back in stock at Best Buy

And that didn't take long. Sold out again. That said, keep checking as it seems Best Buy is slowly adding the stock, selling out, and then adding more. Alternatively, GoTalk also has the KEY2 and KEY2 LE in stock.

Although stock for the BlackBerry KEY2 LE has slim in the U.S., the folks at Best Buy have been looking to change that. Right now, you can pick up an Atomic red BlackBerry KEY2 LE for $299.99 when you activate today with AT&T or $349.99 when you activate later.

BlackBerry and L-SPARK launch second phase of startup accelerator program

Building off of the success of their first partnership, BlackBerry and L-Spark have now announced the second phase of their joint accelerator program focused on Canadian startups working on connected vehicle technology.

"We're doubling down on our partnership with L-SPARK to position Canada's high potential SMEs as leaders in our competitive technology space," said Grant Courville, VP, Product Management and Strategy, BlackBerry QNX. "Collaboration is the key to our collective success and we are impressed with both the quality and breadth of participants that we were able to work with as part of the first accelerator program. BlackBerry QNX's software is the ideal platform for start-ups looking to build innovative solutions that solve real-world transportation industry issues."

"The first cohort of the BlackBerry/L-SPARK Accelerator was a great success for everyone involved and I am excited to launch this second cohort, and with BlackBerry's help, exceed our objectives again, while continuing to build a vibrant eco-system for BlackBerry's industry leading technologies," said Leo Lax, Executive Managing Director at L-SPARK. "The companies in the first cohort have secured multiple engagements with key customers as a result of their participation in this program and at least two of the companies had financing close after being involved in the accelerator."

In total, six companies will be selected to join the accelerator program. The program kicks off in December 2019 and will wrap up in April 2020. If you're looking to apply, you have until October 21, 2019, to get your application in. You can learn more and apply via the L-Spark site.

Press Release

BlackBerry, L-SPARK Launch Second Phase of StartUp Accelerator Program to Further Canadian Technology Innovation

BlackBerry Limited (NYSE: BB; TSX: BB) and L-SPARK, Canada's largest software-as-a-service accelerator, today announced a second phase of their joint accelerator program, which aims to accelerate Canadian technology startups that are focused on vehicle connected services and cloud connectivity to the vehicle.

Following the success of the first cohort, which saw seven companies build and demonstrate prototypes in device security, sensor fusion (e.g. lidar, radar, cameras and GPS), functional safety, analytics, and other autonomous vehicle related technologies, the second phase of the partnership aims to once again help small and medium-sized technology enterprises (SMEs) grow their businesses and bring new products to market using BlackBerry QNX technology.

Companies selected to join the next accelerator program will receive free licenses and training on BlackBerry QNX technology, which powers many of the world's most mission-critical embedded systems including nuclear power plants, surgical robots, class III life-critical medical devices, autonomous & connected vehicles, trains and traffic lights – systems that are required to operate safely, securely and reliably, 24 hours a day, 365 days a year, without failure.

"We're doubling down on our partnership with L-SPARK to position Canada's high potential SMEs as leaders in our competitive technology space," said Grant Courville, VP, Product Management and Strategy, BlackBerry QNX. "Collaboration is the key to our collective success and we are impressed with both the quality and breadth of participants that we were able to work with as part of the first accelerator program. BlackBerry QNX's software is the ideal platform for start-ups looking to build innovative solutions that solve real-world transportation industry issues."

"The first cohort of the BlackBerry/L-SPARK Accelerator was a great success for everyone involved and I am excited to launch this second cohort, and with BlackBerry's help, exceed our objectives again, while continuing to build a vibrant eco-system for BlackBerry's industry leading technologies," said Leo Lax, Executive Managing Director at L-SPARK. "The companies in the first cohort have secured multiple engagements with key customers as a result of their participation in this program and at least two of the companies had financing close after being involved in the accelerator."

L-SPARK will turn to the expertise of the National Research Council of Canada-Industrial Research Assistance Program (NRC-IRAP), to reach out to companies that could benefit from working with the BlackBerry QNX product group.

For more information, or to apply to the next accelerator round, visit https://www.l-spark.com/accelerator/blackberry. Applications will close on October 21, 2019.

BlackBerry Hub+ beta app updates add Microsoft Exchange Web Services support and more

Although the BlackBerry Hub+ beta app updates have been quiet since then end of July, it seems as though they might be getting back to a steady cadence soon enough. A new batch of beta apps has arrived on the Google Play Store, and according to the changelogs, plenty has addressed in the downtime.

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