News

Rogers BlackBerry KEY2 and KEY2 LE updates scheduled for November 27

BlackBerry KEY2 and KEY2 LE sitting on a backpack

If you purchased your BlackBerry KEY2 or BlackBerry KEY2 LE from Rogers, you'll want to be on the lookout this week for the November security update. Per Rogers software update schedule, both devices are scheduled to be updated starting November 27.

Rogers software update schedule

If history is any indicator, once one Canadian carrier begins their rollout, the others are not far behind so even if you're not a Rogers customer, you'll likely want to check for updates around the same time. You can check current updates available for your device variant right here.

Twitter announces new controls for conversations, available globally now

Twitter hide replies

You can now "hide" your replies...

What you need to know

  • Twitter has announced new controls for conversations on Twitter.
  • Starting today, users will be able to hide replies to their Tweets.
  • Everyone will still be able to see and engage with these replies, but you can hide replies away to "shut out the noise".

Twitter has announced that it is changing the way conversations work on Twitter, bringing more control to users so as to make Twitter safer and more comfortable.

According to a press release:

Everyone should feel safe and comfortable while talking on Twitter. To make this happen, we need to change how conversations work on our service. Currently, repliers can shift the topic or tone of a discussion and derail what you and your audience want to talk about. To give you more control over the conversations you start, we tested the option for you to hide replies to your Tweets. We learned that the feature is a useful new way to manage your conversations. Today, we're making this available to everyone globally.

Everyone will still be able to see replies to your Tweets but to make them visible and engage with them, you'll have to tap/click a grey icon, Twitter says this will give users more control over the conversations you start and the direction of the conversation.

Twitter notes that during testing people mostly hid replies they thought were irrelevant, off-topic or annoying and says it's a new way to shut out noise. During testing, 85% of people who hid replies were not using the block or mute features. Apparently, public figures in politics and journalism haven't been hiding replies very often, which may prove surprising to some.

In Canada, 27% of people who had their Tweets hidden said they would reconsider how they interact with others in the future. Also, they thought it was a helpful way to manage what they saw, similar to muted keywords.

We learned that you may want to take further action after you hide a reply, so now we'll check to see if you want to also block the replier.

Addressing concerns over retaliation against people who hide replies because of the visible icon, Twitter said it was continuing to get feedback on this. It also said that these were early findings and that it would continue to learn as more people use the feature.

Twitter is also planning to launch a new hide replies endpoint, so developers can build additional conversation management tools. It also says it is exploring more options around "who can reply to or see specific conversations" - Twitter says it is testing engagement to see if this can lead to healthier discussions.

The new feature is now available globally on Twitter, do you think it's a good idea? Let us know!

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Canadian Pacific will deploy BlackBerry Radar asset monitoring solution

Canada Pacific locomotive

Looking to a have deeper insight into their operations, Canada Pacific today announced they will be deploying 2,000 BlackBerry Radar devices across their intermodal chassis fleet at the Vaughan Intermodal Terminal.

"We're thrilled that CP has chosen BlackBerry Radar to improve the transparency and overall efficiency of their operations," said Christopher Plaat, SVP and GM of BlackBerry Radar. "Both CP and BlackBerry are iconic brands and it's exciting to work together to further technology adoption and efficiencies in the industry. We look forward to continuing to invest in and develop the BlackBerry Radar solution with CP's feedback, along with that of our existing customers, so we can continue to offer solutions that meet the evolving needs of intermodal companies across the North American transportation industry."

"CP is constantly looking to evolve, innovate and elevate the experience for our customers," said Jonathan Wahba, Vice President Sales and Marketing, Intermodal and Automotive at Canadian Pacific. "We're excited about this collaboration with BlackBerry Radar, and the potential benefits this technology will allow us to drive within our network."

Press Release

Canadian Pacific Chooses BlackBerry Radar to Enhance Chassis Visibility

WATERLOO, ONTARIO – November 20, 2019 – BlackBerry Limited (NYSE: BB; TSX: BB) announced today that Class 1 railway, Canadian Pacific (CP) (NYSE: CP; TSX:CP) is deploying BlackBerry Radar across 2,000 of its domestic intermodal chassis.

With the deployment of the BlackBerry Radar asset monitoring solution, CP will have rich data on their chassis providing enhanced visibility to their operations as well as to the supply chain. CP will install the 2,000 devices across its chassis fleet at the company's Vaughan Intermodal Terminal in the Greater Toronto Area.

"We're thrilled that CP has chosen BlackBerry Radar to improve the transparency and overall efficiency of their operations," said Christopher Plaat, SVP and GM of BlackBerry Radar. "Both CP and BlackBerry are iconic brands and it's exciting to work together to further technology adoption and efficiencies in the industry. We look forward to continuing to invest in and develop the BlackBerry Radar solution with CP's feedback, along with that of our existing customers, so we can continue to offer solutions that meet the evolving needs of intermodal companies across the North American transportation industry."

"CP is constantly looking to evolve, innovate and elevate the experience for our customers," said Jonathan Wahba, Vice President Sales and Marketing, Intermodal and Automotive at Canadian Pacific. "We're excited about this collaboration with BlackBerry Radar, and the potential benefits this technology will allow us to drive within our network."

BlackBerry Radar is an easy-to-install, asset monitoring solution for chassis, containers, trailers, rail cars and equipment. The device provides near real-time information and analytics on location, motion, mileage, utilization, dwell and turn times, among some of its many features. All data is transmitted and stored securely on a cloud platform, which maintains the privacy of user information at all times and is available on the intuitive on-line dashboard. The information provided will help Canadian Pacific improve asset utilization, reduce costs, and improve service to their customers.

Each BlackBerry Radar device is rugged, and takes only minutes to install, giving business owners virtually instantaneous access to a secure cloud-based dashboard. The solution includes everything necessary to start tracking mobile assets immediately including the device, cellular connectivity, dashboards, mapping, hosted cloud services and more.

To find out more about BlackBerry Radar, visit www.blackberry.com/radar.

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Based in Waterloo, Ontario, the company is unwavering in its commitment to safety, cybersecurity and data privacy, and leads in key areas such as artificial intelligence, endpoint security and management, encryption and embedded systems. For more information, visit BlackBerry.com and follow @BlackBerry.

BlackBerry QNX will power Arrival's Generation 2.0 Intelligent Electric Vehicles

Arrival van

As Arrival prepares to test their prototype electric delivery vans starting in 2020 with help from DHL, Royal Mail and John Lewis, it has now been announced they will be powered by BlackBerry QNX technology including the QNX SDP 7.0 real-time operating system.

"BlackBerry's QNX technology powers more than 150 million vehicles on the road today, many of which use QNX SDP 7.0 which is built to exceed the most demanding requirements for reliability, performance, and security so that forward-thinking vehicle manufacturers like Arrival can focus on what they do best – delivering a competitively priced EV that can go toe to toe with any gas or diesel equivalent," said John Wall, SVP and Co-Head, BlackBerry Technology Solutions, BlackBerry. "Arrival is committed to helping drivers to make a seamless switch to EVs and the opportunity to contribute our technology to their second generation of intelligent electric commercial vehicles is a real privilege."

"Arrival's electric vehicles represent a step change in the automotive industry - combining the very best technology to create a fully connected device on wheels that is a complete pleasure to drive," said Sergey Malygin, Chief of Technology, Arrival. "We are thrilled to be working with BlackBerry whose impressive track record and commitment to safety and security make them a perfect partner. The combination of our expertise will help us realize our vision of making affordable electric vehicles mainstream."

This announcement is the latest in a string of announcements of highlighting BlackBerry QNX. Recently, it was announced Hyundai Autron would be using BlackBerry QNX for their next-gen ADAS and Autonomous Driving Software Platform while ETAS and BlackBerry announced they would jointly develop and market a safety-critical platform for use in next generation connected and autonomous vehicles.

ICTSI deploy BlackBerry Cylance across their global network

BlackBerry continues to score wins with BlackBerry Cylance and today, it was announced International Container Terminal Services, Inc. (ICTSI) has deployed BlackBerry Cylance technology across their business in Asia, Europe, Africa and The Americas.

"Economies never sleep – but neither do hackers. ICTSI helps to ship goods that power economies around the clock – relying on sophisticated technology for the secure planning and dispatching of every container. Every movement must be on time and secure to deliver the level of reliability we promise: 10 million times per year, twenty-four-seven. Cybersecurity is our priority at ICTSI, and why we need equally sophisticated, AI-driven-technology like BlackBerry Cylance to protect our assets." Brian Hibbert, Chief Information Officer at ICTSI said.

As part of the announcement, the press release noted ICTSI chose CylancePROTECT 'because it was easy to deploy, consumed minimal resources on systems and consistently detected malware and threats that other anti-virus (AV) solutions missed' which would certainly be important as ICTSI has 32 ports in 18 countries, which were all using different security tools.

"With such a diverse portfolio, we found that we had a diverse approach to end-point security. Some sites were using signature-based AV tools, some were using free solutions. Others were using out-of-date technology. This was a huge risk to our organization in today's threat climate – so we applied a single unified approach to endpoint security across our portfolio, delivering significant time, complexity and cost savings for our business." noted Hibbert.

Speaking on the announcement, Evan Davidson, Vice President of Sales, BlackBerry Cylance APAC noted:

"Today, malware mutates daily, even hourly, making signature-based prevention tools obsolete. In mission-critical industries such as shipping and ports, with legacy systems and connected networks and devices, organizations must think beyond traditional antivirus. Together with our channel partner, NEXUS Technologies, we are proud to help ICTSI move successfully from a traditional AV model to an AI-driven, preventative approach to threat mitigation with CylancePROTECT – ensuring the company is prepared for the next generation of threats."

Google begins rollout of RCS to all Android users in the U.S.

Android Messages app logo

Rather than waiting any longer for carriers to get things in order, Google has now announced they have begun their rollout of RCS (Rich Communication Services) to Android users making use of the Messages app in the U.S starting today with it being more broadly available by the end of the year.

To make your conversations more seamless, we've worked on upgrading traditional SMS text messaging with more useful chat features, powered by RCS (Rich Communication Services). When you and your friends message each other with these chat features, you can chat over Wi-Fi or mobile data, send and receive high-resolution photos and videos, and see if people have received your latest messages. Plus, you'll get better group chats, with the ability to name groups, add and remove people to and from groups, and see if people haven't seen the latest messages.

Chat features are already available for some of you in Messages, and today we're starting to broadly roll them out in the U.S. If you already have Messages, you'll also be prompted to enable chat features in the coming weeks. If you don't have Messages, you can download it on the Play Store. We expect this service to be broadly available in the U.S. by the end of year.

For BlackBerry users familiar with BBM, WhatsApp, or many of the other common messaging apps available, the feature set offered by RCS will certainly feel similar. You can think of it as an extended version of SMS built within the Android Messages app.

If you want to try RCS out, you'll have to load up the Messages app and look for the "Do more with Messages," notifcation. If you have that, you can tap on Get Started and then Next. Once you give permission for Messages to stay connected in the background and tap Next, you'll be all set to go.

What is RCS, and why is it important to Android?

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BlackBerry and Apple were just fruits

Life Was Easier When Apple & BlackBerry Were Just Fruits Shirt

Sure, technology is incredible and has enriched our lives in so many ways, but do you ever feel like in some ways, life was easier when Apple and BlackBerry were just fruits? That was the inspiration for our latest CrackBerry shirt design available now.

The shirts are 100% premium cotton, available in nine different colors, regular and women's fits, and in sizes from small up to 5XL. We've also got a mug that's microwave and dishwasher-friendly. If cozy hoodies are more your jam, you can grab one of those which come with a sweet pocket that has plenty of room for your phone, chargers, cables, and more!

This is a limited edition design that won't be around forever, so pick one up today while it is available. Be sure to check out all our other designs as well, including the classic CrackBerry logo designs. The hoodies are especially nice this time of year, as they're super warm.

Limited Edition

CrackBerry swag

Life Was Easier When Apple & BlackBerry Were Just Fruits Shirt

From $15 at Teespring

A throwback to simpler times!

We've got shirts, hoodies, stickers, and mugs, but these limited edition variants won't be around forever. Scoop something up for yourself today, while showing your support for CrackBerry!

BlackBerry KEY2 Red Edition back in stock at the BlackBerry Mobile EU store

BlackBerry KEY2 Device assortment

For a few weeks now, BlackBerry KEY2 and BlackBerry KEY2 LE stock levels at the BlackBerry Mobile EU store have been rather low. A quick look through the inventory today, though, shows most devices back in stock and available, including the BlackBerry KEY2 Red Edition.

Future Tech Awards Reader's Choice: Vote for your favorites and win BIG!

Which products are the best, according to YOU? Vote now and enter to WIN!

FTAs Readers Choice

What are your favorite products of the year? Is the iPhone 11 Pro your favorite smartphone, or does Google do it better? What about your favorite laptop, tablet, game console, headphones and more? That's what we want to know for the first annual Future Tech Awards Reader's Choice awards!

Throughout 2019, we've used thousands of products, and narrowing it down to the best of the best is difficult. At least 50 flagship phones, more than 100 computers, and millions of different accessories were launched this year. Across Future Tech, we've seen the good, bad, and great this year, and we've shortlisted the best products and services across a range of categories.

What's the best way to celebrate the best tech of the year? How about getting it in your hands in time for the holidays? There are four prizes available and you could win BIG. Here's what's on offer:

  • Grand Prize: Apple iPhone 11 Pro, Apple Watch Series 5 and iPad Pro 11-inch
  • Second Prize: Samsung Galaxy Note 10 and Galaxy Watch Active 2
  • Third Prize: Dell XPS 13 laptop
  • Fourth Prize: Oculus Quest & $100 worth of games

To cast your vote, fill out the survey below. You can scroll up and down between questions and go back at any time using the button at the bottom. Once you finish the survey, you'll be able to enter the giveaway. Note: Don't hit the back button in your browser, as your responses will be lost, and you'll have to start from the beginning.

We will announce the winners of the Reader's Choice the week of December 16th. Winners of the giveaway will be contacted the week prior, and we'll aim to have your prize shipped to you in time for the holidays.

Cast your vote now, make sure your voice is heard and you could have an extra special holidays!

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Find out more about the Future Tech Awards

Girl Guides of Canada and BlackBerry launch Digital Defenders program

Guide showing off her Girl Guides badges

Girl Guides of Canada and BlackBerry have now joined forces to launch a new Digital Defenders program aimed at encouraging interest in the cybersecurity industry among young girls while providing valuable skills and knowledge on how to navigate the digital world through age-appropriate content.

Best Buy has the BlackBerry KEY2 LE on sale for as low as $250

BlackBerry KEY2 LE showing keyboard and app icons

Best Buy has kicked off their early Black Friday deals, and for BlackBerry fans, that means they've reduced the price of the BlackBerry KEY2 LE a little bit more than usual. Right now, you can pick up a new KEY2 LE in Slate or Champagne for as low as $250 with activation today.

If you're not interested in activating today, you can still score $150 off the regular pricing of $450 and pick up a BlackBerry KEY2 LE for $300. Given Best Buy BlackBerry stock tends to come and go rather quickly, you'll probably want to scoop up the deal as soon possible or risk missing out.

Affordable Productivity

BlackBerry KEY2 LE

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$250 at Best Buy

A Keyboard That Doesn't Break the Bank

The BlackBerry KEY2 LE is the KEY2's more affordable cousin. It basically feels the same to use as the KEY2 - the only real difference in practice is the lack of capacitive touch. It pairs the best of Android with a distinct smartphone experience you can find only in a BlackBerry smartphone.

BlackBerry Motion software update ACF202 now available

BlackBerry Motion showing available update screen

Although it might seem as though the BlackBerry KEY2 has been getting all the update love, BlackBerry Motion updates are still rolling out and the latest has now arrived and is available for download.

Showing up as software update ACF202 for most variants, this release covers all of the Android security patches for October. Once downloaded and rebooted, your Android security patch level under Settings will display October 6, 2019.

If you don't fancy waiting for the over-the-aire (OTA) update, and want to take matters into your own hands, you can download the autoloader from the CrackBerry Forums. Just be sure to follow the instructions on how to load it.

BlackBerry and the University of Waterloo renew partnership to help drive Canadian innovation

University of Waterloo Stratford Campus

BlackBerry and the University of Waterloo have a long history of working together, and today, they announced plans to renew their partnership with the intent to jointly create a research and development lab that will help fast track products so they can be taken to market.

BlackBerry Hub+ beta apps updated with bug fixes

BlackBerry KEY2 showing app updates with the Google Play Store

The last batch of BlackBerry Hub+ app updates arrived only a week ago, but already BlackBerry has pushed new builds to the Google Play store. Unlike those previous releases, though, which included larger change logs, these updates are short on detailed changes across the board.

For each of the apps, the only thing you'll find noted in the change log section is 'bug fixes.' That presumably means there are no vast changes this round, but rather, just general improvements to the features that already exist. With that mind, if you download them and happen to spot anything noteworthy not highlighted, let me and others know in the comments.

Thanks, Rodney

Bryan Palma steps down as President and COO of BlackBerry

BlackBerry logo on black background

In a brief press release issued today, BlackBerry has announced Bryan Palma has decided to leave his role at the company as President and Chief Operating Officer to pursue other oppurtunities.

Palma was appointed to the role of President and Chief Operating Officer reporting directly to BlackBerry CEO John Chen back in January following nearly 20 years' experience working with Cisco, Boeing, Hewlett Packard, PepsiCo, and the United States Secret Service.

No replacement has been announced at this time. Instead, BlackBerry IoT Business will report directly to John Chen, Executive Chairman and CEO.

Google Play Points rewards program launches in the US

Google Play Points logo

You can earn Play Points to use for special items and discounts

If you're looking to get a little more out of your purchases from the Google Play Store, Google has now announced the expansion of its Google Play Points program to the U.S. after initially launching in Japan and South Korea.

The BlackBerry 'Uracco' is a beautiful throwback concept

BlackBerry Concept device

If you're looking for a bit of retro design to fill your day, here you go! Check out the BlackBerry 'Uracco' concept. Straying from the usual concept design of throwing everything possible in the mix, the Uracco sticks to the basics and builds off of older BlackBerry smartphone designs available at the time.

View this post on Instagram

Throwback — exactly 10 years ago 😮 — We did a concept study for BlackBerry around compact qwerty phones. This is Urraco — Small variations in colour and form affect the way we feel. Here we were trying to create a shape that felt really nice to hold. The volume key was angled to be easy to operate with index finger. Out of several concept directions we explored, this was a super quick last-minute addition. It was my favourite and I still like the soft yet angular contrast very much • . . . . . #emotiveindustrialdesign #blackberry #blackberrypearl #mobilephone #industrialdesign #lastminute #tejchauhan #orange #tbt @blackberrymobile #urraco

A post shared by Tej Chauhan (@chauhanstudio) on Oct 31, 2019 at 3:16am PDT

Given it was envisioned ten years ago, it has a very BlackBerry Curve look to it overall, right down to the color, and I'm digging it. Those angles look perfect for the device to be cradled in your hand without getting fatigued, and for the time, it really would have stood out in a crowd.

There's something about seeing older BlackBerry smartphones remixed that I like, and I'm always left wondering how many great designs were put together in Waterloo and elsewhere that we never got to see. What do you all think about the Uracco? If it was sold back in the day, would it have been something you were interested in? Let me know in the comments.

The CrackBerry forums are now ad-free

We are delighted to announce that our forums are now an ad-free experience for all logged-in users!

BlackBerry KEY2 showing off display

To welcome CrackBerry to the Future family of sites, your Community Team would like to proudly announce that forums here at CrackBerry are now completely free of advertisements to all registered, logged-in members. We want to make your experience in our communities the absolute best that we can, and one way to do that is to make it much easier and more convenient for you to navigate the boards and engage in discussions. To achieve that goal, we've turned off all ads for all logged-in, registered users of the forums.

If you've not yet registered, now is the perfect time to do so to take advantage of the new ad-free forum browsing. Be sure to sign up here and swing by our Introductions Thread to say hi! Registration and participation in our forums are, as always, free - and now so much more convenient.

We are incredibly delighted to make this change for our fantastic community and can't wait for you to dive into the new forum experience.

See you in the forums!

Will BlackBerry return to building its own smartphones?

BlackBerry CEO, John Chen is entertaining that very idea. As part of a fireside chat with Brian Moynihan, Chairman & CEO of Bank of America during the BlackBerry World Tour Event held in New York last week, the BlackBerry CEO noted he was feeling motivated to get back into phones after hearing about the issues and trends happening now with bring your own device (BYOD).

Punkt MP02 software update v1.6 now available

Several Punkt MP02 devices grouped together

After rolling out v1.5 three months ago, Punkt has now released its latest update for the minimalist MP02 phone. This release noted as v1.6 follows up on their promises to provide compatibility with US carriers LTE networking while also addressing a larger amount of bug fixes and improvements overall.

We are pleased to announce the third update (v1.6) of the MP02's firmware is available to install. The numbers of the firmware v1.6 to look for on the handset are EU.01.06.0069 for Version 1 (EU, GB, JP, and AU) and US.01.06.0069 for Version 2 (USA/Can).

Version 1.6 requires the MP02 to have already been updated to version 1.5 (EU.01.05.0065 for Version 1 and US.01.05.0065 for Version 2). If 1.5 is not yet installed, or if you are not sure, simply repeat the updating process until no new update is shown as being available.

If you're looking to get your MP02 updated and not sure how, you can follow the guide right here (pdf) that will walk you through the process. Once you get it downloaded and installed, drop by that CrackBerry Punkt forums and let us know how it's all working out for you. The list of changes is massive, so hopefully, that will improve the user experience for many.

Accreditation with US mobile service providers

The MP02 now confirmed as compatible with AT&T and Cricket (with VoLTE) and T-Mobile (without VoLTE). Anyone having difficulty with VoLTE from AT&T or Cricket should contact the relevant provider directly:

Bug fixes and feature adjustments:

  • Text input: random letter duplication during text input no longer occurs
  • Silent mode: now stays on when selected
  • Tethering: instabilities occurring after reboot have been solved
  • Text messaging: occasional screen freeze after sending a message has been solved
  • Notifications: the aural notification for received text messages now works properly
  • Text messaging: the 'new message' notification is now correctly displayed on the Home Screen when the keypad is unlocked
  • Calling: when a call is on mute, the unmute option is now available in the Call Options contextual menu (Down arrow)
  • Calling: a call can now be put on hold by pressing the Call key
  • Call history: bug that caused the first number from Call History to be dialled instead of the desired contact is now fixed
  • Flip-to-silence: the ringtone in no longer deactivated when the phone is righted
  • Flip-to-silence: silent mode is no longer deactivated when the phone is righted
  • Flip-to-silence: vibration alert is deactivated when the phone inverted (face down)
  • Bluetooth: bug that prevented completion of the pairing process with some devices is now fixed
  • Calculator: cursor positioning is now functioning correctly
  • Timer audio signal and Note reminder alarms: these now sound for one minute
  • Timer: the audio signal now sounds when Silent mode is activated
  • Timer: the audio signal sounds when the keypad is locked
  • Timer: elapsed time is now retained when countdown has finished, instead of resetting to 00:00:00
  • Keypad unlock: this now occurs promptly
  • Clock: inaccuracies on Keypad Locked screen/Home screen no longer occur
  • Silent mode no longer affects vibration alert settings
  • A number of other minor bug fixes

Partial fixes:

  • Battery life: significant improvements
  • Call key: some issues related to secondary functions of the Call key are now fixed

** Known issues:**

  • Punkt key: after certain text input pressing the Punkt. key enters a new line instead of displaying the contextual menu (like the Enter key on a keyboard). For consistency, we will be removing this. In the meantime, the contextual menu can be displayed by pressing the Punkt key twice
  • Silent mode: in some circumstances, this can become deactivated after a software update
  • Date and Time: the automatic date and time setting does not automatically change time format (12/24 hour clock)
  • Customised message templates cannot be sent when receiving, or during, a call
  • We are working towards fixing these issues with the next MP02 software update.

UI language

  • UI language: a number of errors have been corrected with this release. Now that most of the operating system's bugs have been fixed, we will shortly be releasing the finished version of the text-only MP02's subtly distinctive UI phrasing.

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