News

BlackBerry Hub+ app updates bring crash fixes and improvements

BlackBerry KEY2 showing app updates with the Google Play Store

After sitting in beta for a while, the latest BlackBerry Hub+ app updates have now arrived on the Google Play Store. Inbox, Hub+ Services, Notes, Contacts, Tasks, and Calendar all have improvements and bug fixes within, but there are a few standout changes as well.

BlackBerry Hub+ Inbox

  • Setting to configure if read/unread state is synced back to the server on Delegated/Shared accounts

BlackBerry Hub+ Notes

  • Enhancements to folder support in Notes and Tasks

BlackBerry Hub+ Contacts

  • Support for Exchange Personal Distribution Lists (Contact Groups)

These updates also bring removal the of support for Android Lollipop/5.x, while also addressing crashes that were happening on Android 6.X devices. If you held out on updating due to the issues raised in the CrackBerry Forums shortly after release, those do appear to be fixed now.

Thanks, Rodney!

BlackBerry partners with Dedrone to deliver counter-drone technology

Dedrone RF-160

Adding to their list of partners, BlackBerry today announced they have teamed up with Dedrone as part of an embedded technology partnership that will see Dedrone making use of BlackBerry AtHoc's advanced alerting capabilities alongside their drone detection technology.

"When an unauthorized drone enters restricted airspace, time is of the essence. The more effectively the on-site personnel can respond, the better their chances of countering whatever the drone is there to do. BlackBerry AtHoc's advanced alerting capabilities combined with Dedrone's drone detection technology, enable our customers to react precisely and in time to control the situation," said Aaditya Devarakonda, President and Chief Business Officer, Dedrone.

The technology will tap into the BlackBerry AtHoc API to deliver "automated, highly targeted alerts based on a range of criteria, including flight zones, drone behavior, and user groups" to Dedrone customers, which include the U.S. military, correctional facilities, airports, utilities and more.

"New advanced technologies have the potential to solve some of today's most pressing challenges, however, they also introduce new security risks," said Christoph Erdmann, Senior Vice President of Secure Communications, BlackBerry. "Drones are one of the many IoT endpoints that add to the growing chaos that security leaders must navigate. We're excited to partner with Dedrone to offer a critical solution that organizations around the world can use to keep citizens and the public safe."

Press Release

Dedrone and BlackBerry Partner to Counter Unauthorized Drone Activity

WATERLOO, Ontario and SAN FRANCISCO, June 3, 2020 /PRNewswire/ -- BlackBerry Limited (NYSE: BB; TSX: BB) today announced it has partnered with Dedrone, a market and technology leader in airspace security, to deliver advanced counter-drone technology to secure the world's most critical sites. As part of this embedded technology partnership, Dedrone, is integrating BlackBerry AtHoc software into its products to enable real-time secure alerts when a malicious or unauthorized drone is detected in an airspace.

"When an unauthorized drone enters restricted airspace, time is of the essence. The more effectively the on-site personnel can respond, the better their chances of countering whatever the drone is there to do. BlackBerry AtHoc's advanced alerting capabilities combined with Dedrone's drone detection technology, enable our customers to react precisely and in time to control the situation," said Aaditya Devarakonda, President and Chief Business Officer, Dedrone.

The Dedrone technology portfolio combines machine-learning software with best-in-class hardware sensors, electronic attack methods like smart jamming, and defeat weapons to provide early warning, classification of, and mitigation against drone threats. Dedrone's capabilities are used by hundreds of customers globally, including the U.S. military, allied and coalition forces, correctional facilities, airports, utilities, as well as other public and private organizations.

Working with the BlackBerry AtHoc API, Dedrone has integrated directly to BlackBerry AtHoc's extensive and granular alerting functionality. This allows the creation of automated, highly targeted alerts based on a range of criteria, including flight zones, drone behavior, and user groups – for a more efficient, focused response to the presence of an unauthorized drone.

"New advanced technologies have the potential to solve some of today's most pressing challenges, however, they also introduce new security risks," said Christoph Erdmann, Senior Vice President of Secure Communications, BlackBerry. "Drones are one of the many IoT endpoints that add to the growing chaos that security leaders must navigate. We're excited to partner with Dedrone to offer a critical solution that organizations around the world can use to keep citizens and the public safe."

BlackBerry is a global leader in secure communications and our BlackBerry AtHoc software is used by key organizations around the world including 70% of the US Federal government. To learn more about how BlackBerry intelligent security solutions are enabling a securely connected future everywhere, visit www.BlackBerry.com.

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including 150M cars on the road today. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint security management, encryption, and embedded systems. BlackBerry's vision is clear - to secure a connected future you can trust.

BlackBerry. Intelligent Security. Everywhere.

BlackBerry appoints Thomas Eacobacci as President

BlackBerry Logo

Adding to their Executive Team, BlackBerry today announced the appointment of Thomas Eacobacci as President. As part of the role, Eacobacci will be responsible for BlackBerry's sales, field marketing, engineering, and customer support for BlackBerry Spark and BlackBerry IoT Solutions.

"I am pleased to welcome Tom to BlackBerry to lead the BlackBerry Spark and IoT Solutions Groups," said Mr. Chen. "Tom is a key addition to the Company. His deep experience in enterprise software and security, and long track record in executing go-to-market initiatives will be instrumental in expanding our addressable market and growing market share."

"I am very excited to join BlackBerry and lead the next phase of its market expansion," said Eacobacci. "BlackBerry's technology and vision for the industry are impressive. BlackBerry is an iconic company with incredible employees, partners, and customers. I am eager to work with John to deliver on this opportunity."

Officially, Eacobacci will join BlackBerry on June 15 and report directly to John Chen, Executive Chairman, and CEO. Prior to joining BlackBerry, Eacobacci was Senior Vice President and General Manager for the Americas at Citrix and before that, spent seven years with Accenture managing and designing application systems and processes.

Press Release

BlackBerry Names Thomas Eacobacci as President

WATERLOO, Ontario, June 2, 2020 /PRNewswire/ -- BlackBerry Limited (NYSE:BB) (TSX:BB) today announced the appointment of Thomas Eacobacci as President. Eacobacci will be responsible for driving BlackBerry's sales, field marketing, engineering, and customer support for BlackBerry Spark and BlackBerry IoT Solutions. BlackBerry Advanced Technology Labs, licensing, and corporate functions will continue to report to John Chen, Executive Chairman and CEO.

BlackBerry is poised to be the leader in the enterprise IoT software market. BlackBerry's software solutions now set the standard for how connected endpoints are built, secured, managed and communicate. Its technical leadership for these solutions is widely recognized, and its reputation for security and privacy is undisputed. With its strategy and technology in place, the company is now focused on revenue growth and market share expansion in this highly attractive market.

Eacobacci brings to BlackBerry 20 years of customer-facing and go-to-market leadership expertise from his successful career with Citrix, where most recently he served as Senior Vice President and General Manager for the Americas. Throughout his tenure with Citrix, Eacobacci has held global leadership roles across sales, services, customer success, and sales operations. Prior to joining Citrix, he spent seven years with Accenture managing and designing application systems and processes for various large international clients.

Eacobacci will join BlackBerry on June 15 and report to Mr. Chen.

"I am pleased to welcome Tom to BlackBerry to lead the BlackBerry Spark and IoT Solutions Groups," said Mr. Chen. "Tom is a key addition to the Company. His deep experience in enterprise software and security, and long track record in executing go-to-market initiatives will be instrumental in expanding our addressable market and growing market share."

"I am very excited to join BlackBerry and lead the next phase of its market expansion," said Eacobacci. "BlackBerry's technology and vision for the industry are impressive. BlackBerry is an iconic company with incredible employees, partners, and customers. I am eager to work with John to deliver on this opportunity."

To learn more about Eacobacci and his experience, please visit www.blackberry.com/leadership.

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including 150M cars on the road today. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint security management, encryption, and embedded systems. BlackBerry's vision is clear - to secure a connected future you can trust.

BlackBerry. Intelligent Security. Everywhere.

How to fix BlackBerry World 'No Network Connection' errors on BlackBerry 10

Blackberry World No Connection Error Message

Following the announcement of the latest BlackBerry World update, several BlackBerry 10 users have been unable to successfully get the update downloaded due to running into "No network connection" errors. Luckily, there are several ways to get around the error and get your BlackBerry World working correctly, including an official guide from BlackBerry and a more straightforward guide from the CrackBerry Community and a video guide from TechOdyssey.

BlackBerry 10 users: Update your BlackBerry World app!

Blackberry World Update

As a bit of a surprise to BlackBerry 10 users in the CrackBerry forums, BlackBerry recently started rolling out a brand new BlackBerry World update seemingly out of nowhere. As it turns out, though, the update is pretty essential to get downloaded and installed if you wish to continue using BlackBerry World after May 30, 2020, as BlackBerry highlighted on Twitter.

BlackBerry launches BlackBerry Spark Suites

Expanding on their BlackBerry Spark offerings, BlackBerry today announced the availability of BlackBerry Spark Suites to help enterprise customers manage their security and endpoint needs.

"2020 is a pivotal year for organizations trying to maintain business continuity, while undergoing digital transformation and workplace upheaval. With the increased volume and variety of enterprise IoT endpoints and as the scale of cyber threats continues to grow, BlackBerry Spark Suites provide a consolidated, simplified endpoint security and management offering to reduce cost and complexity in a chaotic environment," said John Chen, Executive Chairman and CEO of BlackBerry. "We are excited to deliver the proven performance of BlackBerry's AI-powered, zero-trust platform to customers worldwide."

Arriving as four bundles, BlackBerry Spark UEM Express Suite, BlackBerry Spark UEM Suite, BlackBerry Spark UES Suite and BlackBerry Spark Suite, BlackBerry noted BPAY Group has deployed BlackBerry Spark UES Suite.

"As a leading payments provider, BPAY Group must ensure complete trust in our operations, service delivery and especially, our data integrity," said Angela Donohoe, CIO of BPAY Group. "BlackBerry's AI and ML engine, with its proven ability to prevent, detect and respond to sophisticated threats, was a major consideration in our decision to deploy the BlackBerry Spark UES Suite."

If you're looking to learn more about BlackBerry Spark Suites, you can check out the Inside BlackBerry Blog post here, which covers the capabilities of each suite.

Press Release

BlackBerry Spark Suites Launch to Provide Companies Intelligent Security, Everywhere

WATERLOO, Ontario, May 19, 2020 /CNW/ -- BlackBerry Limited (NYSE: BB; TSX: BB) today announced availability of BlackBerry Spark Suites, offering enterprises a range of tailored cybersecurity and endpoint management options to help protect data, minimize risk, and reduce cost and complexity.

BlackBerry Spark Suites combine the best endpoint security and management capabilities. The suites are powered by artificial intelligence (AI), machine learning (ML) and automation for improved cyber threat prevention and remediation from BlackBerry Cylance, plus seamless endpoint management, user authentication, and application and data encryption from BlackBerry UEM. The new suites improve user productivity and layered security defenses, while simplifying purchasing decisions for enterprise customers who are undergoing digital transformation and shift to remote work.

"2020 is a pivotal year for organizations trying to maintain business continuity, while undergoing digital transformation and workplace upheaval. With the increased volume and variety of enterprise IoT endpoints and as the scale of cyber threats continues to grow, BlackBerry Spark Suites provide a consolidated, simplified endpoint security and management offering to reduce cost and complexity in a chaotic environment," said John Chen, Executive Chairman and CEO of BlackBerry. "We are excited to deliver the proven performance of BlackBerry's AI-powered, zero-trust platform to customers worldwide."

The company also announced that payments leader BPAY Group has deployed BlackBerry Spark UES Suite - one of the four new BlackBerry Spark bundles – to help protect and prevent cyberattacks on its endpoints.

"As a leading payments provider, BPAY Group must ensure complete trust in our operations, service delivery and especially, our data integrity," said Angela Donohoe, CIO of BPAY Group. "BlackBerry's AI and ML engine, with its proven ability to prevent, detect and respond to sophisticated threats, was a major consideration in our decision to deploy the BlackBerry Spark UES Suite."

BlackBerry's unified offering is in-line with the convergence of mobile threat detection (MTD), endpoint detection and response (EDR) and endpoint protection platform (EPP) tools. Gartner has dubbed this combined infrastructure stack "unified endpoint security." Organizations should invest with this convergence in mind.1

"I expect a unified endpoint security solution like BlackBerry Spark Suites to become the dominant endpoint security model within the next 2-3 years," said Jack Gold, president and principal analyst, J. Gold Associates. "Enterprises should be planning now to move towards this unified endpoint security model for increased security, better TCO, and improved user experience."

BlackBerry Spark Suites are available now. The four suites that make up BlackBerry Spark Suites are BlackBerry Spark UEM Express Suite, BlackBerry Spark UEM Suite, BlackBerry Spark UES Suite and BlackBerry Spark Suite.

To learn more about BlackBerry Spark Suites, please visit https://blogs.blackberry.com/en/2020/05/blackberry-spark-suites-bringing-order-to-the-chaos and https://www.blackberry.com/us/en/products/blackberry-spark-suites.

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including 150M cars on the road today. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint security management, encryption, and embedded systems. BlackBerry's vision is clear - to secure a connected future you can trust.

BlackBerry. Intelligent Security. Everywhere.

BlackBerry Government Mobility Suite gains FedRAMP Authorization

BlackBerry NOC

Back in June of last year, BlackBerry announced its Government Mobility Suite had reached FedRAMP ready status and today, BlackBerry announced, after passing the stringent requirements, the Government Mobility Suite has achieved FedRAMP authorization.

"BlackBerry is extremely proud to offer our Federal customers the BlackBerry Government Mobility Suite FedRAMP-authorized cloud service. A FedRAMP authorization provides Federal agencies and contractors the peace of mind that a cloud solution can be trusted to meet the stringent cybersecurity capabilities and processes required to handle federal data," said Rear Admiral Bob Day, U.S. Coast Guard (ret), President of BlackBerry Government Solutions. "This means employees can work efficiently, as well as communicate and collaborate securely, to conduct the business of the U.S. government from anywhere and on any device."

To go along with the announcement, BlackBerry has also posted a new blog post outlining the key benefits of BlackBerry the Government Mobility Suite. If you're looking for more information, be sure to give it a look right here!

Press Release

BlackBerry Government Mobility Suite Achieves FedRAMP Authorization

WASHINGTON, May 14, 2020 /CNW/ -- BlackBerry Limited (NYSE: BB; TSX: BB) today announced that its BlackBerry Government Mobility Suite has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization. BlackBerry Government Mobility Suite, a cloud-based endpoint management solution developed specifically for U.S. government agencies, protects sensitive data, whether stored or in transit, and allows secure browsing and access to applications behind government agency firewalls.

"BlackBerry is extremely proud to offer our Federal customers the BlackBerry Government Mobility Suite FedRAMP-authorized cloud service. A FedRAMP authorization provides Federal agencies and contractors the peace of mind that a cloud solution can be trusted to meet the stringent cybersecurity capabilities and processes required to handle federal data," said Rear Admiral Bob Day, U.S. Coast Guard (ret), President of BlackBerry Government Solutions. "This means employees can work efficiently, as well as communicate and collaborate securely, to conduct the business of the U.S. government from anywhere and on any device."

BlackBerry Government Mobility Suite eliminates the need for Federal agencies to own, operate, and constantly recapitalize on on-premises equipment. Additionally, the BlackBerry Government Solutions U.S.-based and U.S. citizen-staffed Security Operations and Compliance teams will manage the FedRAMP continuous monitoring and remediation program, reducing the amount of time that Agencies spend to ensure their mobility program meets Federal cybersecurity requirements. The FedRAMP-authorized endpoint management cloud solution is now listed on FedRAMP's Marketplace.

BlackBerry's portfolio of FedRAMP-authorized cloud products also includes BlackBerry AtHoc crisis communication and BlackBerry Protect AI-based endpoint security solutions. To date, BlackBerry has received 14 Authorities to Operate (ATOs) from Federal agencies including Department of Energy, Department of Homeland Security, Consumer Financial Protection Bureau, National Science Foundation and Office of Personnel Management.

To learn more about BlackBerry Government Mobility Suite and the company's work to secure government agencies around the world, please visit https://blogs.blackberry.com/en/2020/05/fedramp-a-game-changer-for-cloud-computing and https://www.blackberry.com/us/en/solutions/fedramp.

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including 150M cars on the road today. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint security management, encryption, and embedded systems. BlackBerry's vision is clear - to secure a connected future you can trust.

BlackBerry. Intelligent Security. Everywhere.

The University of Windsor and BlackBerry partner on cybersecurity curriculum

University of Windsor Logo

The University of Windsor and BlackBerry have now announced they have partnered to create a new cybersecurity curriculum called BlackBerry Bootcamp, which will be delivered over 10 weeks as part of the University's Graduate Master's Program in Applied Computing.

BlackBerry Hub+ beta community to close next week

BlackBerry KEY2 beta updates

Update - BlackBerry reached out to clarify that this notice only pertains to the BlackBerry Hub+ beta programs and will not impact any of their other BlackBerry Beta Programs such as those for Enterprise. Those will cotinue to be maintained through Codecenter.

Back in July 2018, BlackBerry moved away from their BlackBerry Beta Zone and launched a new beta program with the folks at Centercode. Now, a new email being sent out to members of that community states the time there is coming to an end as well.

Howdy!

We're writing today to share that we will be closing this beta community next week. We would like to thank everyone who spent time with us here over the last 2 years -- your feedback made a big difference in our releases and helped to shape the quality and features of our current suite.

The BlackBerry apps featured in this beta program will continue to have beta releases in Google Play! You can choose to Join or Leave beta testing for individual apps by clicking the appropriate link on an app's page in the Google Play app. We'll continue to receive and monitor all feedback submitted through the Private feedback to developer section in the Google Play app (on each app's page). You can also send feedback to our published support address, bbappsupport@blackberry.com.

Thank you again for joining us in this community! We'll continue to see you online on our social media channels and other forums.

Cheers,

BlackBerry Beta Team

Naturally, it's disappointing to see the BlackBerry Hub+ Centercode beta communuty being shut down but as noted in the email, beta releases will still continue and feedback will be collected through the Google Play Store. Alternatively, you can also share any issues or feedback in the CrackBerry Forums. Larger issues tend to find their way to BlackBerry and fixes get released if enough people are vocal.

Discuss more in the CrackBerry Forums

BlackBerry adds new channel partners for BlackBerry Radar

BlackBerry Radar

BlackBerry today announced that over the past six months, they have added over twelve new channel partners for BlackBerry Radar including two in Mexico, marking the first time the monitoring solutions have been made available outside the U.S. and Canada.

BlackBerry introduces QNX Black Channel Communications Technology

Digital traffic

Expanding its embedded software portfolio, BlackBerry today announced a software solution called QNX Black Channel Communications Technology for OEMs and embedded software developers that helps ensure safe communication exchanges with safety-critical systems.

BlackBerry KEY2 software update ACN424 now available

Blackberry Key2 Red Software Update

Although the autoloader has been available in the CrackBerry Forums for a while now, unlocked and carrier versions of the BlackBerry KEY2 have now started receiving the latest software update over the air (OTA). Labeled as ACN424, this release features all of the March Android security update fixes.

If you haven't already got it downloaded and installed, go ahead and check for updates, and it just might be waiting for you. Keep in mind, however, not all variants are showing it as of yet so you'll have to hang tight or use the autoloader.

Discuss more in the CrackBerry Forums

BBMe updated with new features and enhancements

BBMe launch screen on Android

Following the latest update to BBMe on iOS, BlackBerry has now updated its Android version as well. Rather than a typical bug fix update, the changelog this time around is rather substantial, with new features and enhancements listed.

BlackBerry report highlights threat groups targeting Linux, Windows and Android

Blackberry Shield

A new report coming from BlackBerry titled Decade of the RATs: Cross-Platform APT Espionage Attacks Targeting Linux, Windows and Android is now available and it offers a closer examination of how five Chinese Advanced Persistent Threat (APT) groups have been targeting Linux, Windows, and Android.

As part of the report, BlackBerry notes the groups have been operating for nearly a decade now while remaining mostly undetected while conducting economic espionage focused on intellectual property and the ongoing attacks are taking advantage of the rise in work-from-home operations due to the COVID-19 outbreak.

 Cross-Platform APT Espionage Attacks Targeting Linux, Windows and Android

Key findings in the report include:

  • The APT groups examined in this report are likely comprised of civilian contractors working in the interest of the Chinese government who readily share tools, techniques, infrastructure, and targeting information with one another and their government counterparts.
  • The APT groups have traditionally pursued different objectives and focused on a wide array of targets; however, it was observed that there is a significant degree of coordination between these groups, particularly where targeting of Linux platforms is concerned.
  • The research identifies two new examples of Android malware, continuing a trend seen in a previous report from BlackBerry researchers, titled Mobile Malware and APT Espionage: Prolific, Pervasive, and Cross-Platform, which examined how APT groups have been leveraging mobile malware in combination with traditional desktop malware in ongoing cross-platform surveillance and espionage campaigns.
  • One of the Android malware samples very closely resembles the code in a commercially available penetration testing tool, yet the malware is shown to have been created nearly two years before the commercial tool was first made available for purchase.
  • The report examines several new variants of well-known malware that are getting by network defenders through the use code-signing certificates for adware, a tactic that the attackers hope will increase infection rates as AV red flags are dismissed as just another blip in a constant stream of adware alerts.
  • The research also highlights a shift by attackers towards the use of cloud service providers for command-and-control (C2) and data exfiltration communications which appear to be trusted network traffic.

"This research paints a picture of an espionage effort targeting the very backbone of large organizations' network infrastructure that is more systemic than has been previously acknowledged," says John McClurg, Chief Information Security Officer at BlackBerry. "This report opens another chapter in the Chinese IP theft story, providing us with new lessons to learn."

Press Release

BlackBerry Report Examines Decade-Long Compromise of Linux Servers by Chinese APTs

WATERLOO, Ont. – April 7, 2020 –BlackBerry Limited (NYSE: BB; TSX: BB) today released new research that examines how five related Advanced Persistent Threat (APT) groups operating in the interest of the Chinese government have systematically targeted Linux servers, Windows systems and mobile devices running Android while remaining undetected for nearly a decade.

The report, titled Decade of the RATs: Cross-Platform APT Espionage Attacks Targeting Linux, Windows and Android, provides further insight into pervasive economic espionage operations targeting intellectual property, a subject that the Department of Justice recently said is the focus of more than 1000 open investigations in all of the 56 FBI field offices.

The cross-platform aspect of the attacks is also of particular concern in light of security challenges posed by the sudden increase in remote workers. The tools identified in these ongoing attack campaigns are already in place to take advantage of work-from-home mandates, and the diminished number of personnel onsite to maintain security of these critical systems compounds the risks. While the majority of the workforce has left the office as part of containment efforts in response to the COVID-19 outbreak, intellectual property remains in enterprise data centers, most of which run on Linux.

Linux runs nearly all of the top 1 million websites online, 75% of all web servers, 98% of the world's supercomputers and 75% of major cloud service providers (Netcraft, 2019, Linux Foundation, 2020). Most large organizations rely on Linux to run websites, proxy network traffic and store valuable data. The BlackBerry report examines how APTs have leveraged the "always on, always available" nature of Linux servers to establish a "beachhead for operations" across a wide swath of targets.

"Linux is not typically user-facing, and most security companies focus their engineering and marketing attention on products designed for the front office instead of the server rack, so coverage for Linux is sparse" said Eric Cornelius, Chief Product Architect at BlackBerry. "These APT groups have zeroed in on that gap in security and leveraged it for their strategic advantage to steal intellectual property from targeted sectors for years without anyone noticing."

Other key findings in the report include:

  • The APT groups examined in this report are likely comprised of civilian contractors working in the interest of the Chinese government who readily share tools, techniques, infrastructure, and targeting information with one another and their government counterparts.
  • The APT groups have traditionally pursued different objectives and focused on a wide array of targets; however, it was observed that there is a significant degree of coordination between these groups, particularly where targeting of Linux platforms is concerned.
  • The research identifies two new examples of Android malware, continuing a trend seen in a previous report from BlackBerry researchers, titled Mobile Malware and APT Espionage: Prolific, Pervasive, and Cross-Platform, which examined how APT groups have been leveraging mobile malware in combination with traditional desktop malware in ongoing cross-platform surveillance and espionage campaigns.
  • One of the Android malware samples very closely resembles the code in a commercially available penetration testing tool, yet the malware is shown to have been created nearly two years before the commercial tool was first made available for purchase.
  • The report examines several new variants of well-known malware that are getting by network defenders through the use code-signing certificates for adware, a tactic that the attackers hope will increase infection rates as AV red flags are dismissed as just another blip in a constant stream of adware alerts.
  • The research also highlights a shift by attackers towards the use of cloud service providers for command-and-control (C2) and data exfiltration communications which appear to be trusted network traffic.

"This research paints a picture of an espionage effort targeting the very backbone of large organizations' network infrastructure that is more systemic than has been previously acknowledged," says John McClurg, Chief Information Security Officer at BlackBerry. "This report opens another chapter in the Chinese IP theft story, providing us with new lessons to learn."

To learn more and download a copy of the report, visit https://www.blackberry.com/RATs.

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including 150M cars on the road today. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint security management, encryption, and embedded systems.

BlackBerry. Intelligent Security. Everywhere.

For more information, visit BlackBerry.com and follow @BlackBerry.

ZTR and BlackBerry team up to create remote railcar monitoring solution

Locomotive

Looking to combine their technical expertise, ZTR and BlackBerry today announced they have teamed up to offer railcar owners, operators, and suppliers a new end-to-end digital monitoring solution.

"Known as the railway experts, ZTR is the perfect partner to help us expand the reach of our asset monitoring solution in an otherwise underserved market and one in which visibility and fleet insights can make a major difference in railway profitability," said Christopher Plaat, Senior Vice President and General Manager of BlackBerry Radar. "Together with ZTR, we share a vision to bring digital transformation to the railroads so that they can make better, data-driven decisions that lead to greater fleet efficiency."

The new solution, available now, will offer a complete dashboard that provides insights into location-based services, utilization, motion, mileage, and cargo capacity across railway fleets.

Press Release

ZTR AND BLACKBERRY PARTNER TO REVOLUTIONIZE THE RAIL INDUSTRY

MINNEAPOLIS, MN and WATERLOO, ON – April 6, 2020 – ZTR, a market leader in delivering innovative locomotive modernization solutions, and BlackBerry Limited (NYSE: BB; TSX: BB), today announced they are combining their proven technology expertise to offer railcar owners, operators and suppliers a powerful new digital monitoring solution.

Recognizing there was an immediate industry need for a remote railcar monitoring solution that could withstand the rugged conditions of the railway, provide greater fleet insights and operate with extended battery life, the two companies decided to leverage their mutual strengths. The partnership combines ZTR's decades of railway industry expertise, world-class technical support and Railway IoT experience with BlackBerry's industry-leading communication technology, battery management, security, and hardware capabilities.

It was an easy decision for ZTR to work with BlackBerry, according to Sam Hassan, CEO and President of ZTR. "We're always looking ahead to anticipate customer needs and improve availability, reliability and efficiency through innovation, so it made sense to join together to deliver greater customer value," he said.

The new railcar solution is an end-to-end solution for owners, OEMs, lessors, shippers and managers to achieve increased efficiencies. Available now through an intuitive online dashboard, the service offering includes location-based services, utilization, motion, mileage, and cargo capacity for railcars and other non-powered railway assets.

"Known as the railway experts, ZTR is the perfect partner to help us expand the reach of our asset monitoring solution in an otherwise underserved market and one in which visibility and fleet insights can make a major difference in railway profitability," said Christopher Plaat, Senior Vice President and General Manager of BlackBerry Radar. "Together with ZTR, we share a vision to bring digital transformation to the railroads so that they can make better, data-driven decisions that lead to greater fleet efficiency."

Backed by the strength of partnership and expertise, the new railcar product is the solution customers have been awaiting. Now with solid location information, they'll be able to realize huge efficiency gains through analytics and reporting, and get unparalleled visibility into their operations, allowing them to optimize asset utilization.

To see this solution in action or to find out more, email railwayinfo@ztr.com.

About ZTR

ZTR is a global high-tech company that develops new and innovative solutions for the rail and construction industries. Known as a pioneer in the development of locomotive modernization solutions and industrial Internet of Things (IoT) technology, ZTR designs products aimed at improving the performance and reliability of aging locomotives, and delivers industrial telematics solutions that allow companies to remotely monitor and manage mobile and fixed assets. With more than 375,000 telematics-enabled assets under contract, ZTR serves over 70 industrial Original Equipment Manufacturers and many of the top rental houses in the world. For more information, www.ztr.com/industry/railway or follow us @ZTR_ Solutions.

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including 150M cars on the road today. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint security management, encryption, and embedded systems. BlackBerry's vision is clear - to secure a connected future you can trust.

BlackBerry. Intelligent Security. Everywhere.

For more information, visit BlackBerry.com and follow @BlackBerry.

BlackBerry Hub+ apps updated with bug fixes

BlackBerry KEY2 showing app updates with the Google Play Store

Although BlackBerry Hub+ updates have slowed down a bit, a new batch containing bug fixes across the board has recently arrived on the Google Play Store. Tasks, Notes, Calendar, BlackBerry Services, Hub+ Inbox, and Contacts are available now.

With the changelogs being sparse and only highlighting bug fixes, nothing stands out as a considerable change. With that in mind, though, if you happen to spot anything specific fixed or improved, let us know in the comments or the CrackBerry Forums.

Thanks, @Rodney

BlackBerry announces Fiscal Year 2020 Q4 results

BlackBerry logo on black background

BlackBerry today announced their fiscal 2020 Q4 results with John Chen, Executive Chairman, and CEO, BlackBerry noting "We continue to have the right strategy and the right products to address the market's expanding security needs. Although we are going through unprecedented times, we are excited about our future opportunities for long-term growth."

  • Total company non-GAAP revenue of $291 million, or 13% growth year-over-year; total company GAAP revenue of $282 million, or 11% growth year-over-year.
  • Total non-GAAP Software and Services revenue of $287 million, or 16% growth year-over-year; total GAAP Software and Services revenue of $278 million, or 13% growth year-over-year; both are record quarterly highs.
  • Non-GAAP earnings per basic and diluted share of $0.09; GAAP loss per basic and diluted share of $0.07.
  • Net cash provided by operating activities of $35 million and capital expenditures of $3 million, resulted in free cash flow generated of $32 million.

"In fiscal 2020, we delivered $1.1 billion in non-GAAP revenue and $0.13 of non-GAAP earnings per share, released over 30 new products and made strong progress on developing BlackBerry's zero-trust architecture as part of the Spark platform. This is essential for the secure IoT market," said John Chen, Executive Chairman and CEO, BlackBerry. "We continue to have the right strategy and the right products to address the market's expanding security needs. Although we are going through unprecedented times, we are excited about our future opportunities for long-term growth."

If you're looking for the full table breakdowns, they can be found on the BlackBerry Investors website in addition to the supplemental financial information as well as the conference call transcript once it has been uploaded.

Press Release

BlackBerry Reports Fiscal Fourth Quarter and Fiscal Year 2020 Results

Fiscal Year 2020

  • Total company non-GAAP revenue of $1,099 million, or 20% growth year-over-year; total company GAAP revenue of $1,040 million, or 15% growth year-over-year.
  • Total non-GAAP Software and Services revenue of $1,078 million, or 26% growth year-over-year; total GAAP Software and Service revenue of $1,019 million, or 21% growth year-over-year.
  • Fiscal year 2020 total Software and Services billings grew by a double-digit percentage year-over-year.
  • Fiscal year 2020 non-GAAP earnings per basic and diluted share of $0.13, above the $0.08 provided in the financial outlook for fiscal year 2020. Fiscal year 2020 GAAP loss per basic share of $0.27 and GAAP loss per diluted share of $0.32.
  • Net cash provided by operating activities of $26 million and capital expenditures of $12 million resulted in free cash flow generated of $14 million.

Fourth Quarter Fiscal 2020

  • Total company non-GAAP revenue of $291 million, or 13% growth year-over-year; total company GAAP revenue of $282 million, or 11% growth year-over-year.
  • Total non-GAAP Software and Services revenue of $287 million, or 16% growth year-over-year; total GAAP Software and Services revenue of $278 million, or 13% growth year-over-year; both are record quarterly highs.
  • Non-GAAP earnings per basic and diluted share of $0.09; GAAP loss per basic and diluted share of $0.07.
  • Net cash provided by operating activities of $35 million and capital expenditures of $3 million, resulted in free cash flow generated of $32 million.

WATERLOO, Ontario, March 31, 2020 /CNW/ -- BlackBerry Limited (NYSE: BB; TSX: BB) today reported financial results for the three months and the twelve months ended February 29, 2020 (all figures in U.S. dollars and U.S. GAAP, except where otherwise indicated).

Fourth Quarter Fiscal 2020 Results

  • Total company non-GAAP revenue for the fourth quarter of fiscal 2020 was $291 million, up 13% year-over-year. Total company GAAP revenue for the fourth quarter of fiscal 2020 was $282 million, up 11% year-over-year. Total non-GAAP software and services revenue of $287 million, up 16% year-over-year. Total GAAP software and services revenue was $278 million, up 13% year-over-year. Fourth quarter recurring non-GAAP software and services revenue (excluding IP licensing and professional services) was over 90%. Non-GAAP gross margin was 77% and GAAP gross margin was 75%
  • Non-GAAP operating earnings was $51 million. GAAP operating loss was $41 million. Non-GAAP earnings per share was $0.09 (basic and diluted). GAAP net loss per share was $0.07 (basic and diluted). GAAP net loss includes $35 million for acquired intangibles amortization expense, $27 million in goodwill and long-term asset impairment charges, $17 million in stock compensation expense, a charge of $5 million related to the fair value adjustment on the debentures, and other amounts as summarized in the table below.
  • Total cash, cash equivalents, short-term and long-term investments was $990 million as of February 29, 2020. Net cash provided by operating activities of $35 million and capital expenditures of $3 million resulted in free cash flow generated of $32 million.

"In fiscal 2020, we delivered $1.1 billion in non-GAAP revenue and $0.13 of non-GAAP earnings per share, released over 30 new products and made strong progress on developing BlackBerry's zero-trust architecture as part of the Spark platform. This is essential for the secure IoT market," said John Chen, Executive Chairman and CEO, BlackBerry. "We continue to have the right strategy and the right products to address the market's expanding security needs. Although we are going through unprecedented times, we are excited about our future opportunities for long-term growth."

Outlook

BlackBerry will provide fiscal year 2021 outlook in connection with the quarterly earnings announcement on its earnings conference call. The earnings call transcript will be made available on our website.

Use of Non-GAAP Financial Measures

The tables at the end of this press release include a reconciliation of the non-GAAP financial measures used by the company to comparable GAAP measures and an explanation of why the company uses them.

Conference Call and Webcast

A conference call and live webcast will be held today beginning at 5 p.m. ET, which can be accessed by dialing 1-877-682-6267 or by logging on at BlackBerry.com/Investors. A replay of the conference call will also be available at approximately 8 p.m. ET by dialing 1-800-585-8367 and entering Conference ID #3146558 and at the link above.

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including 150M cars on the road today. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint security management, encryption, and embedded systems. BlackBerry's vision is clear - to secure a connected future you can trust.

BlackBerry. Intelligent Security. Everywhere.

For more information, visit BlackBerry.com and follow @BlackBerry

BlackBerry takes steps to help employees, customers and partners through COVID-19 outbreak

John Chen

As the world continues to fight the COVID-19 pandemic, Executive Chairman & CEO at BlackBerry, John Chen recently laid out the steps his organization is taking to help contirube to finding solutions and combatting the outbreak.

As a global community, we are facing unprecedented and uncertain times. The COVID-19 pandemic has impacted life as we have known it. As we fight this fight together, I wanted to reach out and update you on the steps BlackBerry is taking to contribute to the solution. Our priority remains the community we serve, including our employees, our customers, and our partners.

We have asked all employees to refrain from travelling and to work from home, to help protect everyone's health and safety. This transition has been smooth and we continue to deliver 24x7x365 security, availability, and service to you.

We are ensuring every organization around the world has access to the same secure connectivity tools BlackBerry employees are equipped with to work remotely, including BlackBerry UEM, BlackBerry Desktop, BlackBerry 2FA, BlackBerry SecuSUITE, BBM-E and BlackBerry PROTECT. The solutions have been made available free of charge for 60 days, enabling businesses to continue their operations as they take steps to contain the spread of COVID-19.

We are using BlackBerry AtHoc to keep up to date on the status and health of our employees. We have deployed the same emergency notification and situation management solution to state and local governments to coordinate their response and communicate with citizens. This software has also been made available to you and any other organization that requires it, at no cost for 60 days.

Furthermore, we have turned our events into virtual events to enable everyone to participate and engage in the community while following social distancing guidelines.

Recent weeks have demonstrated how connected we are to one another and the importance of community during challenging times. I am thankful to you and everyone else who is contributing to the solution, especially the selfless people working tirelessly on the front lines, and grateful that BlackBerry is able to play a part.

As always, we have your back and are here to support you, your teams and your business as needed.

If you are aware of others that our technology can be of service to at this time, please contact us.

Sincerely,

John Chen

Executive Chairman & CEO, BlackBerry

BlackBerry is among the organizations which supply solutions ideally suited to help out in these times and it's great to see them not only stepping up and offering the solutions free of charge but also extending their hand to help others when and where they can.

Press Release

BlackBerry to Help Enable Remote Working Initiatives, Announces Free Availability of Secure Communication Solutions

BlackBerry Desktop, SecuSUITE for Government, BlackBerry AtHoc and BlackBerry Protect Available at No Charge for 60 Days

WATERLOO, Ontario, March 23, 2020 /PRNewswire/ -- BlackBerry Limited (NYSE: BB; TSX: BB) today announced it will be offering businesses additional assistance in implementing their own remote working programs, at no cost. Recognizing the gravity of the coronavirus (COVID-19) pandemic, BlackBerry is committed to helping its current customers and other companies support their business continuity plans and remote working policies by enabling a secure, productive and connected environment for workers. This includes quick onboarding and enablement that can be delivered remotely with our services.

As part of this commitment, BlackBerry will be offering a range of its secure communication solutions for enterprises – free of charge for a 60-day period – in order to help manage and secure employees in the ways they are most likely to be working. These mission critical solutions include:

  • BlackBerry Desktop: To continue to enable secure and productive remote working practices, companies will be able to access this solution for a simple way to onboard and offboard employees as work policies shift. Whether this is through a personal laptop, desktop or mobile and tablet device, the ability to provide secure remote access across any device is paramount. The solution provides customers with:
    • Secure connectivity within a containerized environment, along with simple access to key productivity apps along with a secure browser for web based corporate apps, eliminating the need for individual VPN access
    • Increased secure collaboration through the integration of BlackBerry Dynamics with Zoom and Cisco Webex, allowing for the immediate securitization of web meetings when employees connect from their phones or tablets
    • Simple data path controls which securely route traffic through firewalls, while simultaneously keeping internal and SaaS data within a secure containerized environment
    • Quick onboarding by allowing IT to provide a single access key to employees, which will allow workers to access corporate resources with a single sign-on and keep personal applications separate
  • SecuSUITE for Government and Enterprises for Secure Messaging and Phone Calls: Enabling high security voice and messaging across iOS and Android environments so government bodies, first responders, law enforcement, healthcare providers, and enterprises can enable workers to continue with activities that require the highest level of security. Customers will have access to secure communications with uncompromised usability, allowing employees to make secure phone calls, exchange secure messages using the devices workers already own.
  • BlackBerry AtHoc for Employee Safety: Allowing organizations globally to unify their crisis communications, BlackBerry AtHoc enables companies to offer a level of protection for their staff and give leadership the information they need to make critical safety decisions, including capabilities such as:
    • Pre-configured Enterprise Package for Employee Safety
    • Rapidly alert recipients via SMS, mobile app, voice calls, and secure email
    • Easily target notification recipients by location or groups
    • Access live on-line "Ask the Trainer" sessions
  • BlackBerry Protect: Advanced endpoint protection using AI to prevent breaches and provide added controls for safeguarding against sophisticated threats.

"This is an unprecedented time. Organizations have worked quickly to ensure the safety of their employees through enabling remote work policies, however many of those people are new to working from home, which poses its own challenge," said John Chen, Executive Chairman and CEO of BlackBerry. "Our hope is that we can play our part, through our world-class BYOD security solutions, to enable companies impacted by the global pandemic – whether they are currently our customer or not – to remain successful by maintaining continuity of operations, communications, productivity, and security."

BlackBerry Desktop, SecuSUITE for Government, BlackBerry AtHoc for Employee Safety and BlackBerry Protect will be available free for 60 days. Those interested can contact your BlackBerry representative or email us at covid19help@blackberry.com

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including 150M cars on the road today. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint security management, encryption, and embedded systems.

BlackBerry to announce Fiscal Year 2020 Q4 results on March 31, 2020

BlackBerry logo on black background

BlackBerry is all set to announce their fourth quarter and fiscal year 2020 results on Tuesday, March 31, 2020. Rather than an early morning conference call, this time around the results will come later in the day at 5PM ET.

BlackBerry to Announce Fiscal Fourth Quarter and Fiscal Year 2020 Results on March 31, 2020

WATERLOO, ONTARIO – March 18, 2020 – BlackBerry Limited (NYSE: BB; TSX: BB) will report results for the fourth quarter and fiscal year 2020 at 5 p.m. ET on Tuesday, March 31, 2020. The conference call can be accessed by dialing +1-877-682-6267 or live streamed on the company's website at BlackBerry.com/Investors.

A replay of the conference call will be available at approximately 8 p.m. ET on March 31, 2020, by dialing +1-800-585-8367 and entering Conference ID #3146558. It will also be available at the link above.

During Q3 2020, BlackBerry reported total company GAAP revenue of $267 million and generated a total company free cash flow of $37 million. At the time, John Chen, Executive Chairman and CEO, BlackBerry noted "I am pleased with our progress. Our pipeline is growing as we deliver against our product roadmap and execute on our go-to-market expansion."

BlackBerry working on a fix for Password Keeper backup issues

Blackberry Password Keeper

Update - This issue has now been resolved and no app update was required. If you're still having issues, let us know in the comments or in the forums.

If you're having issues with BlackBerry Password Keeping being unable to backup to Google Drive, as many folks in the CrackBerry Forums have been, BlackBerry has now acknowledged the issue and is working on a fix that will be covered in a future update. In addition to the acknowledgement of the issue, BlackBerry has also offered a workaround to use until the fix is rolled out.

Overview

When enabling Google Drive for backups, the following error message is displayed; Password Keeper requires one or more Google Play services that are not currently available. Please contact the developer for assistance. This is a previously reported issue that is being investigated by our development team to be resolved in a future release of the BlackBerry Password Keeper.

Workaround

Create a manual backup of passwords via BlackBerry Password Keeper to Google Drive

Within BlackBerry Password Keeper;

  • Select the Left hand side menu
  • Tap Settings
  • Tap Import/Export
  • Tap Export passwords
  • Select file format and records to export
  • Tap >
  • Enter your Password Keeper password
  • Tap >
  • Select the Left side menu
  • Tap the desired Drive account
  • Select a folder within Drive
  • Tap Save

I personally tried the workaround but unfortunately, I didn't have much success with it. When trying to save the file to my Google Drive, the save button did not work. I suggest you try it out for yourself if and see if you have better luck. Either way, you can still save locally to your device. It's not as convenient, but at least you'll still have a backup and hopefully BlackBerry will push a new build rather quickly.

Update - I was advised you need to select an exact location before it will save when exporting manually to Google Drive.

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