Built for Business - Learn more about BlackBerry KEY2

News

Google Play Pass offers 350+ Android apps and games for $4.99 per month

Having initially been spotted back in July, and teased on Twitter recently, Google has now officially introduced its Google Play Pass subscription service, which offers 350+ Android apps and games for $4.99 per month, but is kicking off in the U.S. with special promo pricing of $1.99 per month for the first twelve months.

Tag: 

Atomic BlackBerry KEY2 LE back in stock at Best Buy

And that didn't take long. Sold out again. That said, keep checking as it seems Best Buy is slowly adding the stock, selling out, and then adding more. Alternatively, GoTalk also has the KEY2 and KEY2 LE in stock.

Although stock for the BlackBerry KEY2 LE has slim in the U.S., the folks at Best Buy have been looking to change that. Right now, you can pick up an Atomic red BlackBerry KEY2 LE for $299.99 when you activate today with AT&T or $349.99 when you activate later.

BlackBerry and L-SPARK launch second phase of startup accelerator program

Building off of the success of their first partnership, BlackBerry and L-Spark have now announced the second phase of their joint accelerator program focused on Canadian startups working on connected vehicle technology.

"We're doubling down on our partnership with L-SPARK to position Canada's high potential SMEs as leaders in our competitive technology space," said Grant Courville, VP, Product Management and Strategy, BlackBerry QNX. "Collaboration is the key to our collective success and we are impressed with both the quality and breadth of participants that we were able to work with as part of the first accelerator program. BlackBerry QNX's software is the ideal platform for start-ups looking to build innovative solutions that solve real-world transportation industry issues."

"The first cohort of the BlackBerry/L-SPARK Accelerator was a great success for everyone involved and I am excited to launch this second cohort, and with BlackBerry's help, exceed our objectives again, while continuing to build a vibrant eco-system for BlackBerry's industry leading technologies," said Leo Lax, Executive Managing Director at L-SPARK. "The companies in the first cohort have secured multiple engagements with key customers as a result of their participation in this program and at least two of the companies had financing close after being involved in the accelerator."

In total, six companies will be selected to join the accelerator program. The program kicks off in December 2019 and will wrap up in April 2020. If you're looking to apply, you have until October 21, 2019, to get your application in. You can learn more and apply via the L-Spark site.

Press Release

BlackBerry, L-SPARK Launch Second Phase of StartUp Accelerator Program to Further Canadian Technology Innovation

BlackBerry Limited (NYSE: BB; TSX: BB) and L-SPARK, Canada's largest software-as-a-service accelerator, today announced a second phase of their joint accelerator program, which aims to accelerate Canadian technology startups that are focused on vehicle connected services and cloud connectivity to the vehicle.

Following the success of the first cohort, which saw seven companies build and demonstrate prototypes in device security, sensor fusion (e.g. lidar, radar, cameras and GPS), functional safety, analytics, and other autonomous vehicle related technologies, the second phase of the partnership aims to once again help small and medium-sized technology enterprises (SMEs) grow their businesses and bring new products to market using BlackBerry QNX technology.

Companies selected to join the next accelerator program will receive free licenses and training on BlackBerry QNX technology, which powers many of the world's most mission-critical embedded systems including nuclear power plants, surgical robots, class III life-critical medical devices, autonomous & connected vehicles, trains and traffic lights – systems that are required to operate safely, securely and reliably, 24 hours a day, 365 days a year, without failure.

"We're doubling down on our partnership with L-SPARK to position Canada's high potential SMEs as leaders in our competitive technology space," said Grant Courville, VP, Product Management and Strategy, BlackBerry QNX. "Collaboration is the key to our collective success and we are impressed with both the quality and breadth of participants that we were able to work with as part of the first accelerator program. BlackBerry QNX's software is the ideal platform for start-ups looking to build innovative solutions that solve real-world transportation industry issues."

"The first cohort of the BlackBerry/L-SPARK Accelerator was a great success for everyone involved and I am excited to launch this second cohort, and with BlackBerry's help, exceed our objectives again, while continuing to build a vibrant eco-system for BlackBerry's industry leading technologies," said Leo Lax, Executive Managing Director at L-SPARK. "The companies in the first cohort have secured multiple engagements with key customers as a result of their participation in this program and at least two of the companies had financing close after being involved in the accelerator."

L-SPARK will turn to the expertise of the National Research Council of Canada-Industrial Research Assistance Program (NRC-IRAP), to reach out to companies that could benefit from working with the BlackBerry QNX product group.

For more information, or to apply to the next accelerator round, visit https://www.l-spark.com/accelerator/blackberry. Applications will close on October 21, 2019.

BlackBerry Hub+ beta app updates add Microsoft Exchange Web Services support and more

Although the BlackBerry Hub+ beta app updates have been quiet since then end of July, it seems as though they might be getting back to a steady cadence soon enough. A new batch of beta apps has arrived on the Google Play Store, and according to the changelogs, plenty has addressed in the downtime.

Amazon Australia has the BlackBerry KEY2 on sale for a limited time

Although the BlackBerry KEY2 has been available in Australia through Amazon for a bit, pricing for the device was a bit on the high side sitting at AUD $1333. Now, though, for a limited time, you can pick one up for AUD $999.

BlackBerry to announce Fiscal Year 2020 Q2 results on September 24, 2019

BlackBerry has had a busy year integrating Cylance, preparing over 30 new secure communication products and services, forging new partnerships and come September 24, we'll be getting a look at their current financials. Kicking off at 8 a.m. ET, BlackBerry will announce their Fiscal Year 2020 Q2 results.

New 'BlackBerry Town' book takes readers through the history of BlackBerry

Although the history of RIM and BlackBerry has been well documented over the years through several books, including most notably, Sean Silcoff, Jacquie McNish's Losing the Signal, author, and retired reporter, and Waterloo Record editor, Chuck Howitt has released his new book BlackBerry Town – How high tech success has played out for Canada's Kitchener-Waterloo.

DENSO and BlackBerry launch Harmony Core HMI platform

Sticking to their plans announced back in 2017, Denso and BlackBerry have now shipped their Harmony Core HMI digital cockpit system starting with the 2020 Subaru Legacy and Outback.

"Software is the driving force in next-generation automotive design," John Wall, SVP and General Manager of BlackBerry QNX said. "As cars become more data-driven and automated, they demand functional, secure and trusted in-vehicle software. A leader in automotive technology, BlackBerry is excited to bring one of the world's first integrated digital cockpit platforms to market with DENSO in SUBARU's latest vehicles, helping manufacturers to take advantage of a significant industry trend – the exploding demand for a safe, seamless, digital in-car experience."

Speaking on the announcement, Tatsuya Okuno, Vice President and Chief General Manager of Engineering DIV.1 of Subaru Corporation noted:

"Subaru is synonymous with innovation, quality and building trusted vehicles that customers can rely on. Together with DENSO and BlackBerry, we are excited to introduce the integrated HMI cockpit systems in the all-new 2020 SUBARU Legacy and Outback (U.S. model). This is a world-first in new automotive digital experiences that seamlessly combines the cluster, head unit, infotainment system, and entertainment screens with the class-leading safety Subaru is known for. We are excited to roll-out the Harmony Core HMI technology in future car models with BlackBerry and DENSO."

While Denso and BlackBerry are starting with Subaru, time will tell whether or not the solution is widely adopted. As highlighted in the press release, according to Data Bridge Market Research the automotive digital cockpit market is expected to reach $41.15 USD billion by 2026, and I'm sure Denso and BlackBerry would love to capture as much of that as possible.

Press Release

DENSO and BlackBerry Launch Integrated Automobile HMI Platform

WATERLOO, ONTARIO – September 11, 2019 – DENSO Corporation and BlackBerry Limited (NYSE: BB; TSX: BB) today announced the first integrated HMI (Human Machine Interface) digital cockpit system with BlackBerry QNX technology has shipped in the first vehicles by leading Japanese automotive manufacturer, SUBARU. The technology, named DENSO 'Harmony Core' will be available first in the United States from Autumn 2019 in the all-new 2020 SUBARU Legacy and Outback (U.S. model).

Co-developed by BlackBerry and DENSO, in collaboration with SUBARU, this leading-edge digital cockpit solution uses BlackBerry QNX Hypervisor (virtualization) technology to enable integrated control of in-vehicle HMI systems. First revealed at CES in 2018, this blend of advanced software and human interaction creates a seamless automotive user experience as data-driven connected vehicles become our reality.

Today, vehicles are equipped with multiple HMI systems, which require several device-specific operating systems to work in unison. Because the operating systems are independently controlled by multiple microcontrollers, it has not been possible to unite and coordinate them to display content and sound in a uniform way. The BlackBerry QNX Hypervisor technology enables the independence of several operating systems with different characteristics and controls the integration with one microcomputer.

"Software is the driving force in next-generation automotive design," John Wall, SVP and General Manager of BlackBerry QNX said. "As cars become more data-driven and automated, they demand functional, secure and trusted in-vehicle software. A leader in automotive technology, BlackBerry is excited to bring one of the world's first integrated digital cockpit platforms to market with DENSO in SUBARU's latest vehicles, helping manufacturers to take advantage of a significant industry trend – the exploding demand for a safe, seamless, digital in-car experience."

According to Data Bridge Market Research, the global automotive digital cockpit market is expected to have an estimated value of USD 41.15 billion by 2026 (CAGR of 13.67% between 2019-2026). The research also reports that growth in the ADAS market and increasing demand for electric vehicles is the major factor for the growth of this market.

"We are very pleased to launch one of the first integrated HMI platforms in the world with BlackBerry and SUBARU" said Atsushi Hayashida, Director, Head of Cockpit Systems Business Unit of DENSO. "With the rapid development of technology for self-driving and electric vehicles, the value of cars is about to change significantly. By collaborating with other companies and research institutes, refining the technology and accelerating product and service delivery to help manufacturers deliver next generation vehicles, DENSO is creating new value for the global Smart Mobility society."

"SUBARU is synonymous with innovation, quality and building trusted vehicles that customers can rely on," said Tatsuya Okuno, Vice President and Chief General Manager of Engineering DIV.1 of SUBARU Corporation, SUBARU. "Together with DENSO and BlackBerry, we are excited to introduce the integrated HMI cockpit systems in the all-new 2020 SUBARU Legacy and Outback (U.S. model). This is a world-first in new automotive digital experiences that seamlessly combines the cluster, head unit, infotainment system, and entertainment screens with the class-leading safety SUBARU is known for. We are excited to roll-out the Harmony Core HMI technology in future car models with BlackBerry and DENSO."

SUBARU is the first vehicle manufacturer in the world to commercially deploy the jointly developed digital cockpit platform, featuring BlackBerry QNX Hypervisor. From September 2019, automobile manufacturers around the world will sequentially launch new car models with the integrated HMI.

To learn more about the BlackBerry QNX platform and why it is the most advanced embedded software platform on the autonomous vehicle market, please visit www.blackberry.com/qnx.

About DENSO Corporation

DENSO is a $48.3 billion global mobility supplier that develops advanced technology and components for nearly every vehicle make and model on the road today. With manufacturing at its core, DENSO invests in its 211 facilities in 35 countries to produce thermal, powertrain, mobility, electrification, & electronic systems, to create jobs that directly change how the world moves. The company's 170,000+ employees are paving the way to a mobility future that improves lives, eliminates traffic accidents, and preserves the environment. Globally headquartered in Kariya, Japan, DENSO spent 9.3 percent of its global consolidated sales on research and development in the fiscal year ending March 31, 2019. For more information about global DENSO, visit https://www.denso.com/global

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Based in Waterloo, Ontario, the company is unwavering in its commitment to safety, cybersecurity and data privacy, and leads in key areas such as artificial intelligence, endpoint security and management, encryption and embedded systems. For more information, visit BlackBerry.com and follow @BlackBerry.

BlackBerry QNX introduces QNX AMP 3.0 for automakers

Looking to improve upon in-car sound quality, BlackBerry today has introduced BlackBerry QNX Acoustics Management Platform (AMP) 3.0 for automakers, bringing new features and enhancements to the platform which aim help with cost, production-time, and high sound quality.

Jaguar Land Rover and BlackBerry deepen automotive technology partnership

Following their multi-year agreement signed last year to collaborate and develop technology, Jaguar Land Rover and BlackBerry have now announced they will expand their collaborative efforts to include BlackBerry AI and Machine Learning for Automotive, BlackBerry Cybersecurity consulting and more.

GoTalk USA has the BlackBerry KEY2 LE back in stock

If you've been having issues finding a retailer in the US with the BlackBerry KEY2 LE in stock, I have some good news for you! After spending some time on back-order, the KEY2 LE is once again available from GoTalk USA and ready to ship out to you today, once you place your order.

BlackBerry has appointed Lisa Disbrow to the Board of Directors

BlackBerry has now announced the appointment of Lisa Disbrow to the Company's Board of Directors. Before her retirement from Government, Ms. Disbrow served as Under Secretary of the United States Air Force as well as Acting Secretary of the United States Air Force.

"I am pleased to welcome Lisa Disbrow to our Board of Directors," said John Chen, Executive Chairman and CEO of BlackBerry. "Ms. Disbrow brings to BlackBerry valuable experience in government relations, financial and risk management, defense strategy development and military technology investment, including cyber resiliency initiatives."

Currently serving on the Board of Directors of Mercury Systems, Inc, Ms. Disbrow will also be a member of the audit and risk management committee at BlackBerry. In the press release, BlackBerry noted her appointment 'increases the size of the Company's Board of Directors to nine members, eight of whom are independent, and enhances the representation of women and the diversity of competencies and skills on the Board.'

Press Release

BlackBerry Appoints Lisa Disbrow to the Board of Directors

WATERLOO, Ontario, Aug. 26, 2019 /PRNewswire/ -- BlackBerry Limited (NYSE: BB; TSX: BB) today announced that it has appointed Lisa Disbrow to the Company's Board of Directors. Ms. Disbrow will also serve as a member of the audit and risk management committee of the Board of Directors.

"I am pleased to welcome Lisa Disbrow to our Board of Directors," said John Chen, Executive Chairman and CEO of BlackBerry. "Ms. Disbrow brings to BlackBerry valuable experience in government relations, financial and risk management, defense strategy development and military technology investment, including cyber resiliency initiatives."

The addition of Ms. Disbrow increases the size of the Company's Board of Directors to nine members, eight of whom are independent, and enhances the representation of women and the diversity of competencies and skills on the Board.

Ms. Disbrow currently serves on the Board of Directors of Mercury Systems, Inc., a developer of secure sensor processors for commercial and defense applications, and Perspecta Inc., a leader in digital transformation and enterprise operations for public sector customers. Prior to retirement from the government, she was the Senate-confirmed Under Secretary of the United States Air Force from January 2015 to June 2017, and served as Acting Secretary of the U.S. Air Force from January 2017 to May 2017. In these roles, she oversaw an annual budget of more than $132 billion and was responsible for organizing, training, equipping and providing for the welfare of approximately 660,000 of those serving and their families, worldwide.

Ms. Disbrow was commissioned into the U.S. Air Force in 1985 following her graduation from the University of Virginia in 1984 and served on active duty until 1992, working primarily in intelligence and operational planning. After Operation Desert Storm, she transitioned to the Air Force Reserve. Over the course of her federal civilian career, she held key positions on the National Security Council staff, on the Joint Staff and at the National Reconnaissance Office.

Tag: 

BlackBerry and Geotab team up to enhance asset management

As BlackBerry Radar continues to grow, so does BlackBerry's partner list. This time around, BlackBerry has announced that Geotab, has begun offering BlackBerry Radar through their Geotab Marketplace, opening Radar up to more than 1.6 million vehicles around the world already utilizing Geotab's telematics solution.

"Our primary focus has always been to build powerful and intuitive solutions that our customers can use to improve their operations. By working with engaged and innovative partners like BlackBerry, we are able to continuously offer our customers an extremely powerful solution that not only helps them better manage their fleet, but their important assets as well," said Joey Marlow, Executive Vice President, U.S. Operations, Geotab.

"With the industry facing both a shortage of drivers and high labor turnover rates, timely and accurate data that can shed light on where a fleet manager's assets and drivers are, and how effectively they are being utilized, has never been more important," said Christopher Plaat, SVP and GM of BlackBerry Radar, BlackBerry. "By working with Geotab, we will be able to provide business owners in the transportation industry with the critical and actionable data they need to better manage these issues so that they can succeed in today's market."

BlackBerry Radar integration will offer near-real-time data on the status of trailers and containers while also offering sensor data such as mileage, temperature, humidity, door open/close and cargo load state all though a single UI in MyGeotab platform.

Press Release

BlackBerry and Geotab Partner to Enhance Asset Management

Geotab to incorporate BlackBerry Radar into its Marketplace for advanced trailer and asset monitoring that helps improve asset utilization and visibility

WATERLOO, Ontario and TORONTO, Aug. 26, 2019 /PRNewswire/ -- BlackBerry Limited (NYSE: BB; TSX: BB) and Geotab today announced the availability of BlackBerry Radar, an IoT based asset-tracking solution, on the Geotab Marketplace. The combined solution will help commercial fleets boost productivity, improve asset utilization, reduce costs and improve services to their customers. BlackBerry Radar provides multi-sensor reporting and with the integration into Geotab's MyGeotab software platform, will equip fleet owners with unparalleled visibility into their operations, allowing them to better optimize their assets and improve utilization.

Geotab's telematics solution, which is utilized by more than 1.6 million vehicles around the world, helps fleets monitor and optimize vehicle efficiencies including fuel consumption, engine data, driver productivity and safety and hours-of-service compliance. With the addition of BlackBerry Radar on the Geotab Marketplace, fleets will have the added capability of accessing near real-time data on the status of their trailers, chassis or containers. In addition to location visibility, Radar also provides a range of sensor data such as route and mileage, temperature, humidity, door open/close and cargo load state, within a single user-interface in the MyGeotab platform.

"Our primary focus has always been to build powerful and intuitive solutions that our customers can use to improve their operations. By working with engaged and innovative partners like BlackBerry, we are able to continuously offer our customers an extremely powerful solution that not only helps them better manage their fleet, but their important assets as well," said Joey Marlow, Executive Vice President, U.S. Operations, Geotab.

"With the industry facing both a shortage of drivers and high labor turnover rates, timely and accurate data that can shed light on where a fleet manager's assets and drivers are, and how effectively they are being utilized, has never been more important," said Christopher Plaat, SVP and GM of BlackBerry Radar, BlackBerry. "By working with Geotab, we will be able to provide business owners in the transportation industry with the critical and actionable data they need to better manage these issues so that they can succeed in today's market."

BlackBerry Radar is an easy-to-install, asset monitoring solution for trailers, chassis and containers that provides near real-time information around location, motion, mileage, temperature, humidity, door open/close status, and cargo status through an intuitive on-line dashboard. All data is transmitted and stored securely on a cloud platform, which maintains the privacy of user information at all times.

Each BlackBerry Radar device is rugged, and takes only minutes to install, giving business owners virtually instantaneous access to a secure cloud-based dashboard. The solution includes everything necessary to start tracking mobile assets immediately including the device, cellular connectivity, dashboards, mapping, hosted cloud services and more.

For more information on BlackBerry's asset tracking solution please visit BlackBerry.com/Radar.

BlackBerry KEY2, one year later review: A great all-around workhorse

Over a year later, the BlackBerry KEY2 is still a solid performer.

It has now been a little over a year since the BlackBerry KEY2 was released. At the time of its release, we noted in our review that it brought updated internals for better performance, enhancements to the camera, and a more comfortable keyboard over the KEYone it was replacing, but that was over a year ago. How has the BlackBerry KEY2 held up since then?

BlackBerry KEY2 The things that are still great

Like any smartphone that hits the market, the initial impressions and reviews never really tell the full story. Only under long-term extended use do you get a feel for how well a device is put together and when it comes to the BlackBerry KEY2, I think it's fair to say most things work as good as they did from day one, though, there have been some changes that stand out.

Unlike the BlackBerry KEYone, which over time seemed to slow down a bit, the Snapdragon 660 processor with 6GB of RAM standard in the BlackBerry KEY2 has managed to keep things running smoothly across the board.

BlackBerry Mobile nailed the hardware side of the keyboard here.

Naturally, being a BlackBerry, the keyboard has remained one of the highlights as well. In our initial review, we noted that the KEY2 keyboard was one of the best BlackBerry keyboards ever built and that remains true. Between the increased key size and spacing over the KEYone and the addition of the Speed Key, BlackBerry Mobile nailed the hardware side of the keyboard here. On top of the comfortable typing experience offered, the keyboard has proven itself durable as well. After banging out a ton of emails, tweets and filling out plenty of Instagram captions, all while making use of the fantastic shortcuts and Speed Key, the KEY2 keyboard hardly shows any signs of wear, despite heavy use.

One thing that did improve over time on the BlackBerry KEY2 is the camera. Initially, out of the box, the BlackBerry KEY2 was entirely capable of snapping some great shots, but low-light captures did tend to be a little muddier and grainer than they should have been. After the updates, low-light shots improved a bit and while the BlackBerry KEY2 camera still won't be taking on some of the flagships out there in the photo department, it holds its own nicely.

Even a year later, it's not hard to make the BlackBerry KEY2 battery stretch into that 2-day mark.

Outstanding battery life has always been at the top of the list of requirements for BlackBerry fans, and in that regard, the BlackBerry KEY2 does stand out. Even a year later, it's not hard to make the BlackBerry KEY2 battery stretch into that 2-day mark. After all, if your primary communication device doesn't have the juice to let you communicate, it's not really of much use.

BlackBerry KEY2 What hasn't held up so well

Now, for all that is great about the BlackBerry KEY2 one year later, there are also a few things that are not so great. Stuff that seems to pop-up over time that perhaps, not everyone experiences, but for those that do, they are problematic. The KEY2 has a few of those things. It will probably come as no surprise to anyone reading this that most of the things that have not held up so well are largely related to software, some of which is addressable.

The BlackBerry KEY2 is still running Android 8.1 Oreo.

Starting first with the fact the BlackBerry KEY2 is still running Android 8.1 Oreo. Granted, the majority of KEY2 variants out there are running the latest Android Security update but still, it was noted at release that the BlackBerry KEY2 would be getting Android Pie at some point and that has yet not been delivered nor has any announcement been made of when owners might expect to see it made available, even though Google is right now putting the finishing touches on Android 10. That said, IFA 2019 is around the corner, maybe we'll hear more then.

The second issue comes by way of the BlackBerry Keyboard software. Over the past few months, BlackBerry has updated the keyboard software several times now. In some cases, it brought improvements and in other instances, well, it removed features in an effort to fix a bug in the keyboard that some folks experience where the physical keyboard randomly activates pointer and cursor mode. Despite best efforts, it seems that one bug may never be fully addressed to everyone's satisfaction. Additionally, some of the core changes have also played with how well word prediction and correction work and depending on who you ask, not for the better.

The final issue has to do with the BlackBerry Hub. BlackBerry has done a lot to expand the BlackBerry Hub since the launch of the KEY2 including a complete design refresh, which extended to the whole Hub+ Suite. They also added new features such as the ability to add any app you want to the Hub for notifications but they couldn't fully escape Android policy changes made by Google, which affected how SMS messages and call logs are handled by the Hub.

Google policy changes disrupted the way the Hub works.

Now, you can no longer see sent and received SMS messages in the Hub, instead, you're left with only being able to view received SMS messages. To view your sent SMS messages, you have to open your SMS messaging app. For call logs, incoming, outgoing, missed calls still appear fine with new permissions being enabled on the Hub. Sure, it's a small thing, and BlackBerry had no control over it and the changes affected many Android apps, but it still disrupted the way the Hub works and took a little bit of the magic away from the app.

BlackBerry KEY2 Should you still consider buying it?

Absolutely! If you're in the market for a BlackBerry smartphone, the KEY2 should be on your list alongside the BlackBerry KEY2 LE. Despite not carrying the higher-end specs of some flagships, the KEY2 has proven to be a great all-around workhorse entirely capable of helping you get through your days. It's not just us who are happy with the KEY2 in the longterm either.

In saying that though, it does bring up another issue and that's the fact that the BlackBerry KEY2 has become increasingly harder to find for purchase. In Canada, it's still widely available through carriers but naturally, not everyone lives in Canada and not everyone wants to purchase their device from a carrier.

In the U.S., unlocked variants can still be found on Amazon, but the stock levels are not exactly consistent and you really have to keep your eyes peeled for when they become available. Folks living in the EU can turn to the BlackBerry Mobile EU shop. You can check out our full where to buy list right here.

Let's hear from you

If you've been using a BlackBerry KEY2, how has it been holding up for you? Are you going to keep it for a while longer or are you ready for the BlackBerry KEY3 to be announced? Let us know in the comments below!

BlackBerry 10 users currently experiencing BlackBerry ID login issues

After running into some issues due to a certificate expiry date, BlackBerry ID services have now been fully restored and the issue marked as resolved. You can check out more details in the CrackBerry Forums.

Thanks to everyone who helped to guide others through workarounds and special issues with this one. The issue was related to a certificate expiry date, which should now be resolved.

If you're in the process of setting up a BlackBerry 10 device right now, you might want to hold off for a bit as it seems BlackBerry ID is currently having some login issues preventing folks from fully completing the process per usual. Instead, some people are being presented with error messages from BlackBerry ID.

Unable to connect to the BlackBerry ID server. Please make sure that you have the current date and time set and try again. (50507)

Even when setting the date and time correctly, the error will persist. Even odder, some folks have corrected the issue by intentionally setting it incorrectly. The good news, however, is that folks at BlackBerry have replicated the issue and they are working to resolve it.

#mn_oembed_c:before { display: none; } #mn_oembed_c { display: table; width: 100%; max-width: 700px; box-sizing: border-box; cursor: pointer; position: relative; background: #dee9eb; padding: 35px; left: 35px; margin: 0 auto 0 auto; border-radius: 4px; border: 1px solid #dbe1e4; font-family: 'Fira Sans', sans-serif; line-height: 1.5; -webkit-font-smoothing: antialiased; text-decoration: none; } #mn_oembed_i { padding: 0 13px 0 23px; font-size: 18px; display: table; width: 100%; box-sizing: border-box; } #mn_oembed_a { position: absolute; width 65px; height: 65px; left: -33px; top: 20px; border-radius: 50%; border: 2px solid #dbe1e4; } #mn_oembed_un { color: #ff5200; text-decoration: none; } #mn_oembed_t { color: #858b8e; font-size: 12px; } #mn_oembed_q { float: left; font-family: 'PT Mono', monospace; font-size: 100px; margin: -5px 0 0 -10px; color: #858b8e; } #mn_oembed_p { margin: 20px 0 0 50px; padding: 0; color: #07080a; font-weight: 300; } #mn_oembed_b { margin: 20px 0 0 0; font-size: 16px; float: right; cursor: pointer; background-color: #fff; color: #ff5200; border-radius: 4px; padding: 0 20px; line-height: 38px; text-transform: uppercase; box-sizing: border-box; display: inline-block; text-decoration: none; transition: all ease-in .2s; } #mn_oembed_b:hover { color: #fff; background: #6ab2be; } @media (max-width: 767px) { #mn_oembed_c { margin: 0 auto; } #mn_oembed_a { margin: 0 20px 0 0; float: left; position: relative; height: 65px; left: 0; top: 0; border-radius: 50%; border: 2px solid #dbe1e4; } #mn_oembed_i { padding: 0; } #mn_oembed_u { height: 69px; } #mn_oembed_un { padding: 12px 0 0 0; } #mn_oembed_q { display: none; } #mn_oembed_p { margin: 20px 0 0 0; } }
JohnAtBlackBerry 08-15-19 11:34 AM “

Hi folks! A colleague of mine has been able to reproduce the BlackBerry ID sign-in issue, and is looking into it. Edit: Thanks for tagging me to take a look!

Reply

Once we know for certain it has been fixed, we'll add an update to the post but for now, you might want to hold off on setting up a new device or put any plans for a wipe and restore off until the issue is fully resolved.

Discuss more in the CrackBerry Forums

BlackBerry named a Leader in Gartner's 2019 Magic Quadrant for UEM tools

For the fourth year in a row now, Gartner, Inc. has named BlackBerry a Leader in the Magic Quadrant for Unified Endpoint Management Tools.

"The Internet of Things fuels organizational transformation, but to be successful, organizations need market leading capabilities to manage and secure their IoT infrastructures," said Mark Wilson, Chief Marketing Officer at BlackBerry. "BlackBerry UEM securely enables the IoT, leveraging AI to deliver complete endpoint and policy control for an organization's growing portfolio of devices and apps. Our customers can execute with confidence knowing they have secured endpoints and devices, protected their data, and achieved compliance."

BlackBerry is one of six vendors to be named a Leader and as highlighted in their blog post accompanying the announcement, Billy Ho, Executive Vice President, Enterprise Products and Value Added Solutions, for BlackBerry, noted:

We're thrilled once again to be recognized by Gartner for our acknowledged work in the UEM field. While we remained stable in some areas and some of the improvements we've made are moderate, what can't be ignored is our innovation and growth in this field – and our commitment to the many customers and industries that rely on us.

You can download a complimentary copy of the 2019 Gartner Magic Quadrant for Unified Endpoint Management Tools here or check out the BlackBerry blog post here.

Press Release

BlackBerry Again Positioned as a Leader in Gartner's 2019 Magic Quadrant for Unified Endpoint Management Tools

WATERLOO, Ontario, Aug. 16, 2019 /PRNewswire/ -- BlackBerry Limited (NYSE: BB; TSX: BB) today announced its position, for the fourth consecutive year, in the Leaders quadrant for unified endpoint management (UEM) and inclusion in the 2019 Gartner Magic Quadrant for Unified Endpoint Management Tools report by Gartner, Inc., the world's leading research and advisory company. This Magic Quadrant evaluates the ability to execute, and completeness of vision, of vendors in the unified endpoint management (UEM) market.

BlackBerry's unique approach to UEM leverages machine learning and predictive analytics to set a new standard for a zero trust environment – bringing a new level of sophistication to all industries where security is essential. As a result, BlackBerry's UEM solutions have been adopted by leaders in some of the most stringent, highly regulated industries, including financial services, government, energy and healthcare.

BlackBerry Intelligent Security is the newest offering from BlackBerry, which adds a layer of adaptive security to an organization's existing UEM or UEM Cloud domain without introducing an additional software footprint. It is the first cloud-based solution that leverages the power of adaptive security, continuous authentication and artificial intelligence (AI) to enhance mobile endpoint security. This allows IT teams to dynamically adapt the security requirements and functionality of enterprise devices and apps to each user's real-world behavior and risk score - a score which is meticulously determined through a next-generation combination of AI and spatial data.

"The Internet of Things fuels organizational transformation, but to be successful, organizations need market leading capabilities to manage and secure their IoT infrastructures," said Mark Wilson, Chief Marketing Officer at BlackBerry. "BlackBerry UEM securely enables the IoT, leveraging AI to deliver complete endpoint and policy control for an organization's growing portfolio of devices and apps. Our customers can execute with confidence knowing they have secured endpoints and devices, protected their data, and achieved compliance."

Download a complimentary copy of the 2019 Gartner Magic Quadrant for Unified Endpoint Management Tools here.

Additional information about BlackBerry's positioning in this year's Magic Quadrant for Unified Endpoint Management Tools can be found in our blog post here.

To learn more about BlackBerry Unified Endpoint Management with Industry-leading Security, visit here.

Gartner Magic Quadrant for Unified Endpoint Management Tools, Chris Silva, et al, 6 August 2019

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Based in Waterloo, Ontario, the company is unwavering in its commitment to safety, cybersecurity and data privacy, and leads in key areas such as artificial intelligence, endpoint security and management, encryption and embedded systems. For more information, visit BlackBerry.com and follow @BlackBerry.

BlackBerry KEY2 update ACB168 now available in North America

The latest BlackBerry KEY2 software update has now started to roll out across North America. Noted as build number ACB168, this release covers all the Android security patches for August from Google including fixes for the QualPwn vulnerability. It's a small update, coming in at around 90MB. You can check this list to see if it has appeared for your variant yet, or go ahead and check for updates.

How to fix BlackBerry Hub+ Inbox 'Web page not available' errors

Back in June, BlackBerry released a BlackBerry Hub+ Inbox update that addressed some compatibility issues with Chrome 75 and WebView 75. The issues addressed were causing some folks to see error messages in the BlackBerry Hub indicating 'Web page not available' followed by 'The web page at data:text/html;charset=utf-8;charset=utf-8;base64, could not be loaded because: net::ERR_INVALID_RESPONSE' in replies, new emails and more.

If you're still seeing the errors, which many seem to be according to the amount fo folks still asking about it on Twitter, and in the CrackBerry Forums, there is a straightforward fix.

  • Open the Google Play Store
  • Tap on Apps
  • Open the Menu, tap on My Apps & games
  • Under the updates section, update all of your BlackBerry apps that need updating

Once updated, the errors will stop, and you'll be able to continue to use the BlackBerry Hub+ Inbox as expected. This is an excellent time to remind everyone that keeping your apps updated is pretty essential, as there are always bugs being squashed and improvements being made to the apps we use every day. Unless you have a particular reason for not updating, you should get the latest available release of all apps you have installed.

Keep organized

BlackBerry Hub+ Inbox

Free at Play Store

Powerful productivity

The BlackBerry Hub+ Inbox consolidates all your emails and calendar events in one unified app, and Inbox seamlessly integrates social notifications from Facebook, WeChat, Twitter, LinkedIn, WhatsApp, and more.

Rogers software update ACA360 now available for the BlackBerry KEY2 and KEY2 LE

Initially scheduled for release on July 30, the July update for the BlackBerry KEY2 and BlackBerry KEY2 LE from Rogers has now hit a wider audience. If you purchased your device from the carrier and have not yet downloaded it, go ahead and check for updates.

Pages