Similar to emails sent out from Yahoo, Rogers has now started informing customers with Rogers Yahoo email accounts using BlackBerry 10 or older of important changes coming to how they connect to their accounts that need to be followed before December 19.

Re-authenticate your Rogers Yahoo Mail

Improving your email experience is as important to us as it is to you. BlackBerry and Yahoo are updating the way that you connect your Rogers Yahoo Mail to your BlackBerry 10 or 7 device.

What this means for you:

You will need to remove the existing mail profile from your BlackBerry device and create a new one. If you do not do this by December 19, 2018, you will receive an error message and will not be able to access your email from your device.

Aside from emailing the notification to customers, Rogers also set up a full guide on how to re-authenticate your account which you can view here or read through below to ensure your emails continue to work. As this guide only deals with Rogers Yahoo email accounts, you can check out our full Yahoo guide right here, which covers other providers such as AT&T, SBC Global, and Verizon.

BlackBerry 10

Step 1: Temporarily delete your Rogers Yahoo! email account from your phone.

  • On the home screen of your BlackBerry 10, swipe down from the top.
  • Select the gear icon to open the Settings menu.
  • Select Accounts.
  • Select your Rogers Yahoo! email account.
  • Select the trash icon to temporarily delete the account from your phone.

Step 2: Create your new app password for your Rogers Yahoo! email account

Note: App passwords are randomly generated, application-specific passwords.

  • On a web browser, visit www.rogersmembercentre.com.
  • Sign in with your Rogers Yahoo! email address and password.
  • Select Account Information.
  • On mobile: Select the menu icon in the top-left corner, then select Account Information.
  • On desktop: Select Account Information in the top-right corner.
  • Select Authorized Applications.
  • In the Name your Password field, label your app password with the name of your device. Select Generate. A new app password will randomly generate.
  • Be sure to write down this app password as you will need it shortly.
  • Select Done.

Step 3: Add your Rogers Yahoo! email account back to your phone.

  • On the home screen of your BlackBerry 10, swipe down from the top.
  • Select the gear icon to open the Settings menu.
  • Select Accounts.
  • Select the @+ icon.
  • Select Email, Calendar, and Contacts.
  • Enter your @rogers.com or @nl.rogers.com email address.
  • Select Next.
  • Enter the app password you created into the Password field.
  • Select Next.
  • Select Done. Your Rogers Yahoo! email account is now accessible via the BlackBerry email app.

BlackBerry 7

Step 1: Temporarily delete your Rogers Yahoo! email account from your phone.

  • On the home screen of your BlackBerry 7, select Setup.
  • Select Email Accounts
  • On the Email Accounts screen, highlight your Rogers Yahoo! email address.
  • Press the BlackBerry key.
  • Select Delete.
  • Select Yes.
  • On a web browser, visit the BlackBerry Internet Service website.
  • Select Settings.
  • Select Email Account.
  • Under your Rogers Yahoo! email address, select Delete, then select Yes.

Step 2: Create your new app password for your Rogers Yahoo! email account

Note: App passwords are randomly generated, application-specific passwords.

  • On a web browser, visit www.rogersmembercentre.com.
  • Sign in with your Rogers Yahoo! email address and password.
  • Select Account Information.
  • On mobile: Select the menu icon in the top-left corner, then select Account Information.
  • On desktop: Select Account Information in the top-right corner.
  • Select Authorized Applications.
  • In the Name your Password field, label your app password with the name of your device. Select Generate. A new app password will randomly generate.
  • Be sure to write down this app password as you will need it shortly.
  • Select Done.

Step 3: Recreate your Rogers Email Account on your BlackBerry device using the app password.

  • On the home screen of your BlackBerry 7, select Setup.
  • Select Email Accounts.
  • Select Internet Mail Account if prompted.
  • If you have more than one type of email account, tap Set up another email account
  • Select Yahoo! as the type of email account to add.
  • Delete @yahoo.com and enter your full @rogers.com/@nl.rogers.com email address in the Email Address field.
  • Enter the App Password you created into the Password field
  • Tap Continue and wait for setup to complete.
  • You will be prompted with options to sync contacts and more. Leave all fields as defaults and select Continue to finish the setup. Your Rogers Yahoo! email account is now accessible via the BlackBerry email app, per usual.

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