If you want to transfer your data from your a BlackBerry 10 smartphone to your new, Android-powered BlackBerry KEYone, you can use the BlackBerry Content Transfer app.

Getting Started

Before getting started with the BlackBerry Content Transfer app, it's important to know what can and cannot be transferred using this process. You can transfer the following types of data that are saved in the storage space on your previous BlackBerry 10 device:

  • Contacts
  • Calendar events
  • Pictures (non-DRM)
  • Videos (non-DRM)
  • Music
  • Text messages (SMS) (Max of 3500 messages)
  • Notes and tasks from BlackBerry Remember
  • Email accounts: BlackBerry Content Transfer detects the accounts on your previous device and prompts you to enter the passwords for each account on your new device.
  • Documents

In order to transfer any data, you must have the BlackBerry Content Transfer app downloaded onto your BlackBerry 10 Smartphone as well as your BlackBerry KEYone. BlackBerry KEYone comes with it preloaded, and the BlackBerry 10 version can be downloaded here.

Note: If you have personally created any folders on your BlackBerry 10 Smartphone and use them to store photos, documents or music, any content within those folders will need to be moved out and placed within the system folders on your BlackBerry 10 Smartphone. If you do not do this, the files will not be transferred.

Example: If you created a folder called My Workout Music and it's NOT inside the BlackBerry 10 standard Music folder, it will NOT be transferred.

Turn off data encryption on your BlackBerry 10 Smartphone

This may or not not be enabled, but if it is, you must go through the process of disabling it before you transfer any content.

  1. On the home screen of your previous device, swipe down from the top of the screen.
  2. Tap Settings > Security and Privacy > Encryption.
  3. Turn off the Device Encryption switch.

Transferring Your Content

The BlackBerry Content Transfer app provides two options for transferring your data:

  • Google Drive: You can transfer your data to Google Drive. After your data is on Google Drive, you can transfer it to your new device.
  • Media card: If you have a media card, you can save your data on the media card and then insert the media card into your new device.

Transfer data using Google Drive

Before you begin: You must add a Google account to your new device. In Settings, tap Accounts > Add account > Google, and follow the prompts.

  1. On your new device, open the BlackBerry Content Transfer app, and then tap This is my new device.
  2. Tap Next again, and then choose the Google account that you want to use for the transfer.

  1. On your previous device, open the BlackBerry Content Transfer app, and then tap Next > Next.
  2. On your previous device, if necessary, log in to your Google account. If your Google account is already set up, read the terms, and then tap Allow to continue.

  1. On your previous device, select the type of data that you want to transfer to your new device, and then tap Start.
  2. On your previous device, on the Create password screen, do one of the following:
  • To protect your data, enter a password. Enter the password again, and then tap Next.
  • To transfer your data without encryption, tap Skip.

  1. On your new device, if prompted, enter the password that you created in step 6.
  2. On your new device, if prompted, enter the passwords for your email accounts.

After your data is transferred to your new device, you can delete your data from Google Drive. Tap Remove transfer files.

Transfer data using a media card

Before you begin: A media card must be inserted in your previous device, and the media card must have enough available space for your data. Remember, do not remove the media card from your previous device until you are prompted to insert it into your new device.

  1. On your new device, tap This is my new device, and then tap Use another method.
  2. On your previous device, open the BlackBerry Content Transfer app, and then tap Next > Use another method.

  1. On your previous device, select the type of data that you want to transfer to your new device, and then tap Start.
  2. On your previous device, on the Create password screen, do one of the following:
  • To protect your data, enter a password. Enter the password again, and then tap Next.
  • To transfer your data without encryption, tap Skip.
  1. Depending on the amount of data on your device, the transfer could take several hours.
  2. When prompted, remove the media card from your previous device, and insert the media card into your new device.
  3. On your new device, if prompted, enter the password that you created in step 4.
  4. On your new device, if prompted, enter the passwords for your email accounts.

After your data is transferred to your new device, you can delete your data from your media card. Tap Remove transfer files.

The two methods above are the most reliable ways of transferring your content when using the BlackBerry Content Transfer app. Keep in mind, though; there are multiple third-party options available for moving your content available on the Google Play Store.

BlackBerry KEYone

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Unlock your productivity with the Android-powered BlackBerry KEYone!

Visit BlackBerryMobile.com for purchase information and to register for updates.

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About

DISTINCTLY DIFFERENT, DISTINCTLY BLACKBERRY

BlackBerry KEYone pairs the best of BlackBerry’s software and security with TCL Communication’s commitment to delivering high-quality, reliable smartphones to customers around the world.

Beyond the iconic BlackBerry design that’s been curated for the modern user, the BlackBerry KEYone comes with a number of additional features that truly reinvents communications for the professional consumer.

  • Built to last – An iconic BlackBerry smartphone made reliable for the demanding user, the BlackBerry KEYone combines a sleek aluminum frame and soft grip textured back built to offer the best in durability.
  • Runs Android™ 7.1 Nougat – Giving users access to the entire Google Play store and apps - and will receive Google™ security patch updates.
  • The keyboard reimagined – Forget what you knew about keyboards, the BlackBerry Smart Keyboard goes beyond typing. It can be easily programmed to launch up to 52 customizable shortcuts, providing even greater ease of use. And use it to scroll through web pages, the picture gallery or to take a picture.
  • Loaded with BlackBerry® Hub® – Bringing all your messages into one consolidated place; including emails, texts and messages from any social media account.
  • Unrivaled security features – The BlackBerry KEYone is designed to offer the most secure Android smartphone experience possible.
  • Long battery life – Featuring the largest battery ever found in a BlackBerry smartphone, the BlackBerry KEYone offers roughly 26 hours of mixed use, thanks to its 3505mAh battery.
  • Impressive photo quality – The BlackBerry KEYone includes a 12MP rear camera with an industry leading camera sensor that captures sharp, crisp photos in any light. And for when you have to take a video conference on the go, it includes an 8MP front camera with fixed focus and 84-degree wide angle lens.

Specs

5.87 in 149.1 mm
2.85 in 72.4 mm
 
0.37 in 9.4 mm
6.35 oz 180 grams
   
  • Display:
    • 4.5-inch IPS LCD display
    • 1620x1080 resolution
    • 434ppi
  • Chips:
    • Qualcomm Snapdragon 625 processor
    • 8x 2.0Ghz Cortex A53 cores
    • 3GB RAM
    • 32GB internal storage
    • microSD card slot
  • Cameras:
    • 12MP ƒ/20 PDAF rear camera
    • Dual-tone LED flash
    • 8MP ƒ/2.2 front camera
  • Battery:
    • 3505 mAh battery
    • Non-removable
    • USB-C, Quick Charge 3.0 + boost charging
  • Software:
    • Android 7.1.1 Nougat
    • DTEK security suite
    • FIPS 140-2 full disk encryption