Did you purchase your device from ShopBlackBerry or Amazon and not get the BlackBerry 10.3.1 update yet? If so, here's a little something to try that might force the update to arrive on your device though it does seem as though the results are still mixed.
If you're still waiting for the update, go ahead and give that a go and let us know how it works out in the comments for you personally. If you don't follow this procedure, your device will still get the update, it'll just take a bit longer.
A new 5G BlackBerry Android smartphone with a keyboard will arrive in 2021
A new joint announcement from BlackBerry, OnwardMobility, and FIH Mobile lays out the plans for a new 5G BlackBerry Android smartphone with a physical keyboard to be brought to market in North America, and Europe within the first half of 2021.