Hello again readers! Dear Berry is here once again with a mailbag full of BlackBerry questions and woes. Today's question comes from Moira who says:

How can I file my emails into folders? How do I make a new file?

There is a way to file your emails into folders. For example, if you have AOL or GMAIL you should already have folders set up and this would allow you to file them there. If you long press on an email in the hub it will bring up the action menu on the side. Simply tap on the file icon and the available synced folders are shown. Tap on the one you wish to save it to and it will move it into that folder.

Note that these folders are accessible via your device by tapping on the blue header at the top of the hub that displays the name of your email account. 

For the second question, there are a couple of ways to to make a new file. The first is by logging into your email client on your computer (i.e. GMail) and creating a new label/or folder. The second is through your device.

  • In the Hub, go into the email account you wish to add a folder to
  • Tap on the drop-down (blue) bar at the top of the screen
  • To add a folder, tap and long press the folder you would like to make the main directory (i.e. Inbox) and from the menu that appears tap on the + Add Folder icon. Enter in a name for this new folder and tap OK.

This should create a folder on both the email client and on your device. I have tested this on my GMail account (set as IMAP) and the folder appears instantly in both places.

If you use a desktop email client such as Outlook you can set it to sync as your BlackBerry does not automatically download the emails. One way this is accomplished is through the drop down in the hub and long press on the newly created folder. From the menu select Enable Folder Sync and that's all there is to it. The other way would be to go into Account Settings and edit the folders from there. You can also rename and delete folders by tapping on the corresponding icons as well.

See you next time!

Have a question about BlackBerry etiquette? Need advice on how to cope with your BlackBerry addiction? Dear Berry has you covered and there's no question too big or problem too small. Submit any of your BlackBerry woes by email to [email protected] or on Twitter @DearBerryCB.