If you're used to using leaks, then chances are you're fully aware of the 'screen flickering' issue that was present in early builds of BlackBerry 10.3.1 for the BlackBerry Passport. The bug, while random, would cause the screen to flicker off and on with no real pattern to it. When BlackBerry OS 10.3.1 started rolling out, that bug remained in the OS and since then, many folks have reported having the issue.
BlackBerry has spent the past few days looking into the matter, trying to pinpoint the exact cause and now according to BlackBerry Product Manager, Michael Clewley, BlackBerry may have a fix for it and they're currently testing it to ensure it actually fixes the issue. While there's no ETA for the fix to be sent out to customers, it's at least in the works and hopefully will be resolved soon. In the meantime, he shared a suggested workaround as well.
To re-post separately, we may have a fix for the Passport flickering issue and are currently testing this.
— Michael Clewley (@MichaelClewley) February 23, 2015As a workaround for the Passport flickering issue we've seen a daily reset reduce the amount it happens.
— Michael Clewley (@MichaelClewley) February 23, 2015Sadly, that workaround isn't going to be a viable option for everyone but luckily there's a few other things as well that you can try. While BlackBerry might not be able to suggest them, we can. One option if you're suffering from the problem is to use an autoloader of the OS update from the CrackBerry Forums to wipe your device and freshly install the update.
Much like every other workaround, it's not going to be a 100% fix for everyone but many folks after having done a clean install using the autoloader have reported better results ranging from less flickering to it not appearing at all. Of course, if you're not comfortable with that, you'll have to wait for BlackBerry to roll out a fix.
Reader comments
BlackBerry testing screen flickering fix for the BlackBerry Passport
I am planning to buy bb pp is this screen flickering bug fixed?
I just bought my passport 2 days ago, when the first time switches on, they ask me to update the software. And then problem start to happen, the screen starts to flicker after updating the software. Does anybody know when they want to fix the bug? Or shall I downgrade the OS? Does this flickering issue will cause any other effect? Help me (first time own the BB)
Creating a calendar entry, the screen flickers so much that is impossible to enter time. BlackBerry please provide fix! It is so RAMDOM that is hard to nail the steps.
I had the green screen flickering issue after the update.
When rebooted, the first launch of the Video app flickers a lot for quite a while (I have lots of mp4 files on sd), I think it's doing lots of thumbnail for the library.
After a while, playing videos shows the green screen flickering.
After some apps update last night and reboot, the green screen flickering is gone!
Posted via CB10
any update regarding the update?
Happened while in the BlackBerry Appworld.. bottom 3rd of the screen was flickering
Posted via CB10
Just recently have been noticing the screen flicker..
Posted via CB10
I'd not experienced the flickering before, until yesterday. Only appears to happen on the odd occasion when I go into my picture folder. Very strange.
Posted via CB10
Ok, ever since my 8xxx days through my 9xxx days, through OS6 and OS7 my boot times have been super slow.
I thought the playbook would be different... but the boot time was slow...
I thought for SURE the boot would be fast on OS10. Still takes FOREVER to reboot.
So they probably are trying to fix the flicker problem... but each time they reboot it slows them down.
Posted via CB10
I've had the flickering since the last passport update, it's a crazy fast flickering / jumping that won't stop once it starts, I have to turn phone off then on again, any news on fixing this?/ updates?
Posted via CB10
Had the flickering today when trying to access password keeper, the screen wouldn't stay on long enough for me to enter my initial password. I also wonder if this is related to the keyboard lights flashing on some apps when trying to type?
Posted with my Great Passport
Happened to me just now when I opened the settings app. Anyone else experiencing the same issue?
Posted via CB10
I purchase the new red passport love it! Fast, flawless and also I love the attention, recommend it to a few of my friends and I think the going to purchase it from at&t , however since this new update my phone flickers like crazy so bad that it makes my eyes flicker also, it's driving me insane, when I open mails or pictures or bbm the flickering starts. If I wipe do I have to download the update?
Only happens with me on pictures. I just reset my passport red limited edition and it stops.
Posted via CB10
My was fixed when I reboot my phone...
Posted via CB10
So what is the proper way to reboot?
Power button then restart or....
Hold both volume keys down until reboot?
Tx
Posted via CB10
Just happened when I opened this app.
Passportin'
I am actually encountering a couple of problems when I upgraded. Below are some of my observations.
- flickering black on a couple of apps and settings
- camera app flickering green at times
- usb OTG cannot be read after charging, requires restarting
- camera app hangs
Hope Blackberry fixes some of these issues. I'm quite frustrated especially when I need something and all I can do is to have my phone restarted.
Posted via Amazing Passport
Never had screen flicker until latest software update last week the had it a few times but it seems to be okay now. Passport user for about 1 month. Previous Z10 was having to be rebooted a few times. Updated wife's Z30 at same time which showed a couple of issues initially but seems to be alright now.
NigelZ10 experience the silky power of BlackBerry 10
I experienced the same when I check my friend's Bbm profile picture and at whatsapp application
Posted via CB10
Please can anyone tell me should I download this update for my BlackBerry Passport device? I've never updated it and I have the 10.3.0.908 and the update is 10.3.1.1565. So what should I do?
Posted via CB10
Don't do it! Wait for the main glitches to be ironed out first. Just my opinion. I wish I waited as the phone is no longer a joy to use. I have to reboot it everyday now.
Posted via CB10
Better not. I upgrade it and the flickering problem come.
Posted via CB10
Update, after approximately three reboots, my phone seems to have settled down and is no longer flickering.
Posted via CB10
I'm getting a severe green screen flicker when I launch the camera and it renders the phone useless because I cannot focus or take any pictures. Major disappointment because this phone has been great so far. This update has really messed things up.
FYI - a hard reset fixed the camera green screen focus issues but this needs to get sorted and asap.
Posted via CB10
It happened three times till now after the update. Hopefully they ll fix it soon. Real scary!
Posted via CB10
I had it as soon as I did the update but I just reset the phone and it fixed the issue.
Posted via CB10
Is the anyway to revert back to the old software on a blackberry passport? The phones gone from being the best phone I've had to the worse in one day, blackberry get it sorted, I don't want this phone leaving any dints in my wall..first time I've missed calls because I could not hear it since I've had it..
Second day with my passport opened the onedrive app and it has the flickering issue. Also the entire screen goes blank after a few seconds.
Posted via CB10
This is right video. I have face this problem, thanks for sharing
Posted via CB10
My passport works perfect. I guess that's cause I never update as soon as it comes out and wait to see what problems the update brings and if I should wait for a fix. Where did I get my wisdom and expertise? Apple! When I had and Apple iPhone I always had my phone messed up from getting the update asap. Thanks for the education Apple, you've made my BlackBerry experience so smooth lol. Cheers! And keep your auto updates turned off. Lol.
Posted via CB10
I wish I would have read this before the update lol, next time I will know.
I never had that problem! And I have 2 BlackBerry passport.
Posted via CB10
I only get this problem when in the CrackBerry app using the dark theme.
Posted via CB10
I have it mostly during texts. Since I bought it. Annoying.
Posted via CB10
Running a leak?
Or AT&T passport with the latest OS?
:-D
• "Oh Classic, you are the fairest here so true. But Passport is a thousand times more powerful than you..." (no offense, Classic is a great device, when it's charged) •
For me it ended with a complete shut down and restart.
Reset did not fix the issue. Shut down and re start made the passport go in to an other set up mode for 5 - 10 seconds and my issues were gone.
Posted via CB10
It happens to occasionally. Not enough to be a problem though.
Posted via CB10
I wrote comment few days ago of this flickering issue when I got the update. It happened to my Passport mostly when using camera and BBM.
Posted via CB10 by Passport
I also have this issue when I updated to 10.3.1.
In addition to that, I also encountered one time where my camera app is flickering with a green color. Kinda frustrating.
Posted via Amazing Passport
Mine only flickers when using Android apps I thought it was some bug with the Android player.
I don't do leaks, so I haven't run into that issue on my Q10.
I was using the leak 10.3.1.2267 on my ShopBB phone and had the occasionally flickering. Then I got a 603mb update 10.3.1.2267 update and now not only do I have the flickering I now have the green bar on the lower portion of the camera screen.
I've never experienced anything like this and is extremely strange?? Hope this gets resolved quickly glad they are working on a quick solution.
Posted via CB10
I just got the passport Friday. Love it. That is the only problem. Did it sat nite and last nite. Facebook was the app both times. I just quit the app and went on to something else.
Posted via CB10
I checked for OTA update and received a small 5mb update not changing the OS version no. Can't say if its a fix pushed out but its a very small download to be an update !
No updates from at&t just yet...
I have clean installed with an autoloader 10.3.1.2267 on my Passport and I do suffer from this bug. I also tried a Security Wipe.
Posted via CB10
Good to see quick response from BlackBerry.. hopefully an OTA fix will be coming in a few days to address this random glitch...
Posted via CB10
Posted via CB10
On the other hand, has anyone ever experienced their Passport seem like knowing what you will tap next? Since the official OTA OS update came to my Passport, I noticed that there were a few times when my finger was about to tap the BBM icon and is still a few millimeters away but BBM launched by itself. Then one time, I was typing an SMS that should end with a question mark. The word suggestion appeared, the last word before the question mark, and when I swiped up it already included the question mark. Note that I was typing a purely Filipino message, and not English.
Screen flickers on my Passport too... after latest OS update...Waitiing for bug fix.... asap.
Posted via CB10
After I updated to the official 10.3.1, I had no flickering thing, but after my sd card got corrupted, the flickering started. And I thought I was the only one experiencing it.. I thought of doing a clean re-install of the OS, but I don't have the sd card to back up my files.. it's really annoying and so I assessed my self if it's alright to format my sd card, and so I did.. right after I took my first photo, and got prompted if I wanted to save photos to my sd card, the flickering stopped. And so I concluded that this was due to low memory resources too..just my two cents :)
Posted via CB10
Also have the flickering problem when upgraded the OS. But after a reset, the flickering problem was fixed. Has been working great for 4 days so far. No problems. Have the unlocked Passport bought from Amazon.
Posted via CB10
I had a problem where after a call ended it proximity sensor was stilll active so if my hand got close to the sensor the screen would go out. A reboot fixed it
Mine stopped once I dropped down the quick settings and toggled off the blackberry blend button
Posted via CB10
There ARE a few things, not there is.
Posted via CB10
Never had this issue with my passport. Works very smooth and hasn't froze on me yet. OS 10.3.0.1418
Software 10.3.0.908. Hope they get this figured out very soon otherwise the media will probably be all over this.
Posted via CB10
After upgrading to 10.3.1 I've seen this screen flicker issue once. Turned off screen rotation and set virtual keyboard to automatic seemed to fix the issue.
Posted via CB10
After seeing the video, I do in fact get that flicker every so often but I did before the upgrade,- mostly in my sms. It was just small so I wasn't bothered but now after the upgrade, in a few applications I get the flicker and then the screen goes black. My work-around has been to shut the phone down and restart. Still not a big complaint unless of course it gets worse. Since BlackBerry is working on a patch to fix it, I'm happy.
Posted via CB10
Straight after the update I experienced some serious flickering when loading most apps but after one reboot (three days ago) I haven't had a flicker since.
Posted via CB10
Hope they pulled the update to new att passport customers til sorted
Passport. The world's best phone. Peroid.
The other issue with passport is the keyboard extension for numbers and strings is not working on Path. It worked well with my Z30.
Posted via CB10
I'm glad they are finally fixing this, I wonder why this got so much attention while the STL100-1 users have been ignored for 2 years now
Posted via CB10
Any new updates in regards to the WI FI issues going around since the recent update?
Posted via CB10
I'm still running 10.3.0.9xxx and I've never had this issue. I wish Bell will hurry up and release 10.3.1 for the passport so I can see if I can get screen flicker. I feel left out
Posted via CB10
Daily reset? That's ridiculous, it was the reason why I abandoned android!
Posted via CB10
There will be a fix. Not forever. Hey, did you read the article..?
:-)
• "Oh Classic, you are the fairest here so true. But Passport is a thousand times more powerful than you..." (no offense, Classic is a great device, when it's charged) •
When is TELUS rolling out 10.3.1 update for my Passport. ? ! ? Any idea !
Posted via CB10
Happens on 10.3.0 on mine like crazy
Posted via CB10
I haven't had one in a week. Fingers crossed.
RedBerry Passport /10.3.1.2267 / Telus
I haven the at&t passport and I noticed the flickering today
Posted via CB10
Mine was doing it when I first upgraded. I did a full power down then turned it back on and it hasn't done it since. That was 2 days ago.
Posted via Passport
I just watched the flickering video. All I can say is are you kidding me???? Blackberry never saw that in their QA testing?? I am rapidly losing faith in BlackBerry!
They should fix the problem with the Android video player...
Posted via CB10
No panic!!! I solved that with a few resets. My Passport is cured and always so attaching and lovely and awkward. A real companion with a great soul:))) one of a kind!!!
Posted via CB10
I've got the same problem since the last update!!!
I'm in France...so the the problem looks general on passport!
Posted via CB10
Whoa! I'm not having this issue! It's good they are looking into fixing it!
Proud owner of the new BlackBerry Passport from AT&T
So, Telus attributes their delay in rolling out 3.1 to BlackBerry! Common BlackBerry, wake up!
From Telus
Please understand that new software is rolled out to wireless providers by the device manufacturer (in this case Research In Motion) and they unfortunately do not provide us with the dates of release in advance
Posted via CB10
To me, this looks like a hardware problem.
My Z10 works flawlessly...
Posted via CB10
I had it when upgrading to a leak. On that same leak I did a factory reset after backing up and reduced it to 99% I would believe. After the official update I haven't seen it again.
Posted via CB10
This is very strange indeed!! We were in Florida when my wife's Passport got the notification that the update was available. Bought the phone from Amazon.com, the phone is on Fido, so this was the OTA from Blackberry. My wife was nervous about letting me update it, but thank goodness, all went well and she is very happy with the new OS.
Not afflicted before or after update x3days so far...
Posted via CB10
I never had the flickering issue but my bluetooth stopped working after the update. I read about a lot of other issues others were having but no other bluetooth problems.
Low notification is nowhere seen to be mentioned by BlackBerry...why so????!! Does they think its not a bug??
Posted via CB10
It definitely exists on all 10.3.1 builds, but has been extremely rare for me.
I suspect it has something to do with the Settings, that is why the reset helps.
That was I sad! They mast test the os a month longer but release a proper one! Who cares everyone can wait a little longer for a proper BlackBerry OS as we love BlackBerry!...
From my BlackBerry Passport
I don't believe a word BlackBerry says, they knew that there was a bug within the OS: yet they still went ahead and released it. This is very bad for business and taking so long to make it public, this has left a very bad taste in my mouth considering BlackBerry keeps saying their have changed their old ways.
Sent from my outdated Z10
I had/have flicking on my pp but only after the update. Never ever had a leak on it. Unlocked device. Have it for 2,5 weeks... Once happened when I tried to see a picture other time when I wanted to go to text messages. But really don't know what about my bloody notification changes. I've set it up for vibrate only and after a phone call it changes itself for normal! (after update) Wtf?! BlackBerry passport must not think instead of me!!! And must not change the settings what I've set up! I've checked it today and any type of notification will be change to normal after a phone call...hm...(I'll make a video of it soon) folks please, anyone any idea or solution? Thanks!
From my BlackBerry Passport
It happens to me few times and just reset it and now it's not happening anymore..
Posted via Amazing Passport
Happened for me right after the update. Last night I emailed the BlackBerry Customer Loyalty email I have. They got back to me today. Didn't know anything about the issue. I had to send them this CrackBerry article. Ever since they outsourced that department service got worse. But what can you do. That's the way things work today.
As for the issue, doing a backup and factory reset helped out a lot. It has only happened once since then.
Posted via CB10
When testing the leaks and making hybrids and mixed apps from leaks I had a lot of issues with flickering and in the dutch BBM BlackBerry Group other Passport users doesn't had any problem, but with every leak i had lesser flickering but the rest of the group some had these flickering suddenly and other not. Also one person never had any flickering only after updating OS 10.3.1. while other doesn't have it after the update. I only have it sometimes, last time it was with BlackBerry World but shut down the app and restart the apps is mostly a fix. So far it's random with most users and it weird.
Wow, that flickering looks pretty annoying and worse than I thought.
Also, this has been known for months and they're just now getting around to fixing it!? Who's doing quality control on the software development, 4 monkeys in chens basement?
Posted via CB10
Looks more of a pain than I had imagined
Posted via my Z30 running 10.3.1.2267
I got strange flicker, where bottom half os screen has green lines flickering
Posted via fantastic BlackBerry Passport. Damn, this thing is so awesome, that I am short of words to describe it's awesomenes. Like Majestic As...
Yup I upgraded my passport from 10.3.0 to 10.3.1 using the official BlackBerry update and I experience the flickering immediately to the point I had to do another reboot after the installation was complete. I experienced it also while trying to open Twitter and even the CB app
Posted via CB10
I think it will screen updates on blackberry. Because it contains android. Android has a development mode that switch. Flashes on touch, same my passport also flicking on touch.
Posted via CB10
Good had this problem this morning loading my camera
Posted via CB10
Had this happen first time I opened CB application after the update. But for the past several days it has disappeared
Posted via CB10
Oh lovely. I must say that it gave me quite a shock when my 5 week old Passport looked like it was on its way out.
Hopefully it is a fix and rolls out soon
Posted via CB10
I hope they fix hotspot connection issue too.
Whats with the low volume issue?
Posted via CB10
No flickering on my Passport either, sometimes I wish I had these bugs so I can complain like the others do, who do have these bugs lol.
I feel left out lol.
Posted via CB10
Lol!!!!
Proud owner of the new BlackBerry Passport from AT&T
Be a "good" (?) CB citizen... 8-x
• "Oh Classic, you are the fairest here so true. But Passport is a thousand times more powerful than you..." (no offense, Classic is a great device, when it's charged) •
The best thing to do then, is to NOT USE an OS with a known glitch like that. If that was happening to my device after a 'leak', I would be angry and would not use the f#cking leak, let alone complain about it in forums after loading a leaked OS. It's your own fault for using a leak without reading the disclaimers.
You can't complain about something that was leaked and especially when you know before hand that cr@p like this can happen. Guess what? I haven't loaded a leak and I have NO flickering. Seriously people...
Posted via CB10
I haven't loaded a leak on my Passport being I just bought it with the latest update from AT&T and I have no flickering. I loaded the latest leak on my Q10 and I have no flickering. It's hit and miss I guess.
Proud owner of the new BlackBerry Passport from AT&T
Reading isn't your strong point I guess. This is the official release from BlackBerry that people are having issues with. I never had a leak installed on my passport and after the official blackberry update I had flickering issues. A full power down and restart seems to have fixed mine at least for the last several days.
Posted via Passport
The irony is, the latest leak I had was flicker free for me. So it looks like a regression in the final official build :(.
Posted via CB10
BlackBerry should do public beta program for future OS updates, so we don’t have to install unofficial leaks.
Posted via CB10
That's the same exact flickering I get as shown in the you tube clip. I've found if you close out of it on the home screen a couple times it will eventually go away.
Posted via CB10
Good to see an official confirmation of the problem and that a fix is in progress.
Posted via CB10
That's great they are looking into that! I sure hope they are looking into the notifications issue - equally important!!!
Yup ^
Passport/10.3.1.2267 U.K. IT'S PROBABLY IN THE FIRST POST :)
Wiping the device and using an autoloader does not fix it, there is no fix, it's an issue with the OS, you may think it's gone but it will return, only blackberry can fix it with an update!!
Posted via CB10
I agree with this. Have tried this and it failed to take care of the problem.
Never had it on10.3 ever, had it 5 minutes after update when went to share something, then away for about 5 days then last night came back when went to share again, but when I came out affected every window I opened, had to restart to watch a movie .since then ok. I would agree that" a restart a day keeps the flashes away " :)
Passport/10.3.1.2267 U.K. IT'S PROBABLY IN THE FIRST POST :)
Test
Posted by PassportSQW100-1/10.3.1.2243
I've noticed flickering since official 10.3.1 update. Device restart has calmed it down though.
Other issue I've found is, tapping screen to silence phone ringing doesn't work anymore. Notification alerts are very soft as well.
Posted by PassportSQW100-1/10.3.0.1418
I'm just happy it's not hardware related... Imagine that nightmare
Only time I've seen it was actually when updating the software. Not before or since. Weird bug, hopefully the fix will work for most people.
Posted via CB10
Ever since I did a hard reset(press both volume buttons), and the device rebooted, I never had the issue again.
Running 10.3.1.2072 OS Version.
Posted via CB10
I had the flickering on Facebook and Blackberry World shortly after I got 10.3.1....I closed each app, re-opened and it never happened again. However, considering it's random, I would imagine that it may come back again, so I will welcome the fix. If you don't follow Michael Clewley on Twitter, you should. When they mentioned that people who bought from Shop Blackberry will get 10.3.1 directly from Blackberry, he was tweeting often with updates regarding why the updates were not coming through. He even tweeted me directly asking me to send my pin to him if I was still having an issue by the next morning. He continued to tweet about the flickering and provided updates as well. Very impressed with this.
Wow. I just bought a Passport. Great. I updated to 10.3.1 last night and haven't experienced this yet. I hope I never do.
Blackberry need to understand Z10s 'R' the founding fathers they 2 need address
The Passport need a Visa 2 B happy
Unlock Z10 that iz
Posted via CB10
They need to hurry up and release a fix, I'm getting flickering all the time, especially on camera
Posted via CB10
Turn off Battery saving mode, worked for me until a fix comes out. Everybody is right with regards to Crackberry's mention of this issue, it should have been addressed a couple of months ago
Posted via CB10
I have tried this--doesn't have any correlation to the problem.
Just got it for the first time while opening the CB10 app to check out the latest articles. The irony is thick...
Posted via BBCB10PP
Its probably a graphics driver issue.
Thanks for communicating this. Nice to know they are working it. Not huge issue though.
Posted via CB10
I've noticed the screen flickering when I go to shutdown or reboot my device. However, I've only had it for two days. It's the AT&T model of the Passport.
When is the AT&T blackberry passport coming out in the white version????
Haha, they barely have any black ones in stock!
I would rather have BlackBerry testing why not all unlocked shop blackberry devices are getting the update. I know this is important to. Regards
Z10STL100-3/10.2.1.3442/CB10
Wow, that's bad.
Pass on the PassPort...
BlackBerry hates America!
Pass due to a minor issue that is being addressed? Passport is probably the best device they've ever released. As for your 2nd comment....I think you have that one backwards.
Minor issue? Lol!
Apologists are so funny. :-)
Posted from an ME173X
Lets see...issue only with the Passport, not all users experiencing the issue, the ones who do have found it only happens once or twice, not all the time, workaround available and Blackberry has a fix and is testing. Yes, I'd consider that minor. If someone is going to pass on a device because of this, they will never be happy with any device. I have a passport, I've had the flickering. It's minor.
Many reported the issue with Z30 as well. Also acutely reduced notification volume across all devices (most notable on Verizon devices where we have no audio boost setting), also some Hub locking randomly in landscape, also some issues with taking pictures on Z30 and PP flickering to the point camera can't be used. Many reports of random resets. But - yep it's perfect. This type of perfection s why BBRY had dropped from $120+ a share down to around $8 a share but has skyrocketed all the way back to hovering around $10 p/ share for the last 2 years. - PERFECT!!
How about starting a class-action lawsuit against BlackBerry for not rolling out 10.3 update for us Z30 Shop BlackBerry owners? How about you giving them an ultimatum till 6 pm tomorrow?
Well, in my Passport it is a VERY minor issue. I get a minor flicker (nothing as severe as the video) about once every 4-6 days and if I exit the app then initiate it again, the flicker is gone. I have been keeping track of all this to see if I can find a pattern but no, there is nothing but randomness. As of today I am on day 7 of no flickering. So, for me at least, the advantages of 10.3.1 far outweigh the flickering problem. I really like the newest OS. Also I have had no notification sound problem and the OS runs beautifully in my z10 also.
People who feel the need to come back here to "educate the idiots " are not :)
Posted via CB10
Minor for me. Only had it a few times the last 4 days on ATT released model. App shutdown and reload seems to work for me.
The Z10 random re-boot was a bigger issue when it was launched.
Only happens when composing a text or message in general. Never in browser or so.
Posted via CB10
That looks very annoying! I hope they get a complete 100% fix fast!
Posted via CB10
Hi there,
I want file (all kind of files) sharing app for my z10 running with 10.3.1 OS. Like in android we have SHARE IT is there any app for BlackBerry which can do the same work.
And also is there any chances of getting WiFi Direct to my z10.
Plz do help.
Thank you
Posted via CB10
Wifi direct is only available for post Z10 devices such as Z30 Q10 q5 Passport and classic
Posted via CB10
do we have any good file sharing app like shareit in android?
Thanks there
Posted via CB10
And what about the muted sound after the update? Changing volume for media also changes volume for notificatuons.
From my awesome
If this is your problem, then toggle OFF Settings->Main Volume->Always Adjust Media Volume - "Turn off this option to adjust notifications volume when media isn't playing."
PLEASE let them fix the problem with the reduced notification volume with the same fix.
Mine had it for a short bit one day one of 10.3.1 but it went away
Posted via CB10
Glad to know this isn't just me!
Had it since day one. Seemed to disappear with the last leak I loaded, but it's returned since the official OS update last week.
I'd already sussed that a reboot helped the issue but I'll be glad when a permanent fix rolls out.
Posted via CB10
@blaize thanx for the video of the flickering. I'm not experiencing it but I can see that it is and would be quite annoying!
Glad to see the communication with the customers.
Wish they would've responded like this to the double typing issue on some Q10's.
[Hopefully NOT edited by admin to be fair lol. ;)] Frosty White Q10/10.3.1.2267 CB10
After updating, I experienced the flickering problem. However, two resets fixed the issue and I have had no further occurrence since Friday 20 Feb.
Posted via CB10
I had the issue for a few hours after update however all seems fine now (few days after no issues).
Posted via CB10
Good to hear... :-)
• "Oh Classic, you are the fairest here so true. But Passport is a thousand times more powerful than you..." (no offense, Classic is a great device, when it's charged) •
You Leakers got Balls,lol
How are people getting the flickering issue on the passport? We didn't get the 10.3.1 update yet?
The AT&T passports came pre-loaded with 10.3.1. Got mine Friday and I have the flicker problem.
Even on AT&T?
Wow... that's sad. Step your game up BlackBerry. This is just ridiculous.
I bet you it's either a memory leak (because a restart solves it temporarily) or a refresh rate issue.
on my ATT Passport I didn't have the flickering until about a week ago.. and it was happening every other day and twice a day.. since then I was trying to think of what I did diffrenent. One thing I did was install Whatsapp.. I remember whatsapp has caused problems on one of my other (Android)phones in the past and when I uninstalled it fix my issue. SO this time I uninstalled it from my Passport..this was day before yesterday..and no flickering since..I will wait and see if that was causing my issue.
And there are people saying that the CB members are full of Shit, and all the issues reported on the CB forum are just isolated cases. Expecting to see some comments like "my device is perfect, my device has no issue, and this only happens to ur device" bla bla bla..
Posted via CB10
@4everForever welcome to crackberry sir. Even on the private BlackBerry beta testing group people were saying the same thing every time someone posted a bug.
10.3.1 has as many or more bugs than 10.0 did. It's a sad fact but true.
No it really doesn't.
There's nothing wrong with someone saying "I'm not experiencing this on my device and the OS is working perfectly for me" which is what I've seen. And for the record it's working perfectly for me on my beautiful red PP =D
I only had the green flickering after the update and it only affected the lower fifth of the screen. It has fixed itself after a reboot. I didn't lose any data post upgrade. Facebook temporarily stopped working but that's sorted now. I like the new coloured hub additions and all is fine now for me. Sorry to hear it's not so good for others yet.
Posted via CB10
For me, it was exactly the same situation as described. No leaks, only flickering after the update in the lower part of the screen and a reboot solved it (so far).
It's too bad BlackBerry doesn't have a person to read the forums, they'd have known about the flicker and other issues a long long time ago.
And if they're too lazy and cheap to have someone to be a liason to CrackBerry, they should at the very least give one or two members of the CB staff some sort of access to someone within BlackBerry who has the authority to investigate different issues.
It's about damn time that BlackBerry admits that CB users running leaks is the best bets test they have going on.
If Chen won't sanction leaks it's time for new management.
If anyone is listening I'm ready for 10.3.2. Leak it, leak it soon. And leak it often.
Z30STA100-5 /10.3.1.2267 / T-Mobile USA
Yep, free source of test data. There just needs to be some way for them to filter the outlier data, but if it is not efficient use of resources for them, I'm sure the CB community is happy to contribute.
Posted via CB10 on Passport.
They can start by reading their own Beta Zone forums.
How true!
Z30STA100-5 /10.3.1.2267 / T-Mobile USA
Well said Doggerz.
And what about deleting all of our data after the restart?????
Posted via CB10
Nice to hear.
Second on the list they need to check wtf is going on with the z30 and 10.3.1
Supporting the people's struggle worldwide via my STA 100-5, Z30.
What problems have you experienced with the Z30? Mine is working perfectly without any bugs.
Why Blackberry? Because I can!
I think he meant then fact that z30 didn't get the update as yet 10.3.1
Send from the amazing powers of the Z30
10.3.1 doesn't work well on VZW Z30 devices. MMS, Texting, phone call failures... it runs like garbage. I'm not too sure about GSM Z30's, but it has been less than stellar.
Engineers from BlackBerry should start reading the forum posts here when a build leaks... we provide better information. The flickering issue for the Passport has been around for months. Like wtf...
That's not a bad idea. Why not let us adventurers beta test the upcoming OS's for bugs and usability?
There's no doubt many people would be more than willing.
Posted via CB10
Ah, we got the update in South Africa, I did it OTA to 10.3.1 and have had no problems.
Why Blackberry? Because I can!
I have had the screen flickering issue on my passport well before 10.3.1. The new update actually made it better for me.
Posted via CB10
Yup.. it's so freaking random. Some people have it. Some people don't. Really odd bug.
If you rotate the Passport to landscape or invoke the virtual keyboard overlay it will stop flickering. Right now the CB10 app is flickering for me like crazy, but as soon as the keyboard rows appeared for me to type this comment, it stopped flickering. As soon as I post this it will start again.
Posted via CB10
On my first Passport that ended up with the rebooting issue I had the flickering problem after loading a leak. With the second one that was ordered from shop BlackBerry I never loaded any leaks and it's been flawless so far. Not willing to take any chances on this one lol
Posted via CB10
I also have never installed a leak. I bought my passport from Amazon.com however and I've had no flickering of the screen. However since the most recent update I know have a flickering of my pointer. It's random, but it seems to happen when I'm typing emails more than anything else.
Is anyone else aware of their pointer constantly flickering after you double tap your keyboard? Let me know.
2BDB5FDF...Playbook 50304327 BBM CHANNEL "POWER OF CHOICE" C00285CE7 Passport Classic Note 4
I don't like bugs, OS that is... :o)
By the way my Z30 that I got from ShopBlackBerry that I use on the Rogers network still shows no update available... I just looked. Are they holding it back because of bug's?
www. carm. org
I'm still in the same boat too. No 10.3 update as of yet.
I think they've pulled it temporarily until the fix becomes available.
Otherwise BGR & Co. will have to much fodder...
:-)
• "Oh Classic, you are the fairest here so true. But Passport is a thousand times more powerful than you..." (no offense, Classic is a great device, when it's charged) •
*too
• "Oh Classic, you are the fairest here so true. But Passport is a thousand times more powerful than you..." (no offense, Classic is a great device, when it's charged) •
I'm just surprised this never turned up once during BlackBerry's own QA process. Clewley said he had never heard of the issue when asked about it on twitter.
Posted from my awesome White Z30
Either they laid off the QA department, or they knew about the issue and deployed anyway.
The issue has been well documented already on threads and such on CB for ages. Unless the man is living in a cave, or is completely ignorant to what he is a product manager for, he knew about the issue. For the sake of all of us, he better have, or we have a lot worse coming...
Posted to CB via my Passport | FileArchiveHaven
I didn't have it before but did see it after upgrade to 10.3.1. It's good that BlackBerry acknowledged and working on a fix for it.
PassportSQW100-1/10.3.0.1154
I attribute the flickering to Android apps. After closing anything android via App Manager > Device Monitor , it stops. The phone reboot always worked, however. This, for me, seems to be the root cause of my flickering.
Luckily I've never had it on my PP. But I did have the video/camera portion of the screen flicker green on the last leak but note it wasn't the entire screen but only the portion that had video in it.
On a positive note, they are now pushing out the 10.3.1 updates for other devices after they had put it on hold.
I have to agree. While on the preloaded 10.3 i don't recall experiencing it, on 10.3.1.1151 however it was a major issue, annoyance and inconvenience. I was also experiencing random reboots on this build. So far *knock on wood* on the latest 10.3.1.2267 i have yet to experience either screen flicker or random reboots.
Posted via CB10
actually mine is the opposite... :(