Is your BlackBerry PlayBook not able to connect to the update server?

Is your BlackBerry PlayBook not able to connect to the update server?
By Bla1ze on 9 Feb 2012 09:31 am EST
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Seems as though a lot of people woke up this morning and grabbed their PlayBook to check for updates. If you fit into that criteria then you no doubt noticed that there appears to be an issue with BlackBerry PlayBooks not being able to connect to the update server.

Now normally, we might consider this to be a clear sign that RIM is preparing to roll out PlayBook OS 2.0 but in this case, we kind of have to waive off that consideration slightly. You see, the PlayBook update server has been off and on for the past few days now with countless folks reporting that they've not been able to connect in order to grab the most recent developer build, only now does it appear to be more widespread among users.

So what's the real deal? No one but RIM really knows. Could they be preparing for PlayBook OS 2.0 release? Maybe, but don't get your hopes up just yet. It could just be them getting things in order for when they are ready to release it.

In any event, RIM is aware of the issues at this point though they seem to be avoiding details as to why the update servers would be offline. Eventually though, you'll hit that update button and 2.0 will be waiting. Maybe not today, maybe not tomorrow but some day soon -- it'll be there. On a lighter note, you folks sure do check for updates a lot. Maybe they just cut the servers off to play some jedi mind tricks on everyone.

Discuss in the CrackBerry Forums

113 comments

sirpaul896

Maybe a final beta is coming out before the official release? I can barely wait for OS 2.0 with the PIM apps!

tayshun12

Ya probably just a beta for the month of feb. Third paragraph , changed 'but' to 'at'. "So whats the real deal? No one AT rim really knows". I LOL'd

weesteev

Think I check the update server every day, have done for the past year!! Living in hope for OS2.0 :)

axllebeer

Damn, and here I thought by the title of the article you were going to tell us surprise, here it is! And surprise, we crashed the servers!
Boldly sent from my 9930

magicmonty

Unfortunately this also affects the activation of new playbooks. I'm currently stuck on the well known BlackBerry-ID-Agreement on a 1.0.8-Device :(

shebmiller

"Could not connect to the update server. Please check your Wi-Fi settings."

Yep, same here... Not too worried. OS 2.0 will come when it does and I'll be super happy then as I am super happy now with this device.

csantoss

hopefully they are upgrading their servers as they expect EVERYONE, to connect for downloads once the update rolls out... Any day now... cant wait...

sk8er_tor

True but they normally roll out the upgrade.

craiggger

I never do that, but first thing this morning I checked for an update.

Could not connect....

I'm guessing someone tripped over the cat6 cable going from the switch rack to the update server, disconneting the link and never bothered to plug it back in.

El Platanero

Sucks for those who just got one. Well I'm in the Beta version which is pretty spotty. Hopefully they got the kinks out before release. I love the new on screen keyboard. I just hope they make work everywhere. In certain apps it doen't do auto correct.

HugoSawyer

I'm not checking for the update on my PB every day. When I get home, it connects to the Wi-Fi, and checks automatically. No message, no update...

Now, I do check for the Bridge update on my BB every day... Still nothing...

goku_vegeta

As others have stated, I normally don't check for updates everyday, seeing this CrackBerry article had made me curious so I grabbed my PlayBook and decided to try this out. Sure enough it gives me that same error. Perhaps the servers are getting ready for an update to be rolled out? One can only hope :D

RecioC

Would this actually cause and issue when connecting to BB Desktop Manager, to do a Back-Up? I've been trying to back-up my PlayBook, but keep getting an error.

Mazzorz

Maybe to many people pushing the “Check for Updates” button all at once killed the server?

Petroucho

Not again... The same October 2011 horror...

kirkster2000

I have a friend who sent me a BBM this morning saying he turned on his PB and had the 2.0 download! He's up and running - nothing for me yet, though.

craiggger

LIES!!! don't pull on my heartstrings like that.

craiggger

Ok, I gave in. checking for update again.

kirkster2000

He actually sent me a pic to prove it. He's got it, but we don't :(

shebmiller

Why must you come here and turn this thread into a THREAD OF LIES!?!?!?!

cletis

Because his friend failed to inform him that he enrolled in the beta program yesterday.

TheWolf1965

They asked devs to have there apps in by the 13th. that would tell most it wasn't gonna happen until at least then or shortly after. There are hints along the way people.

RIM Offering Free PlayBook To Any Developers For App Submission Before Feb 13th, 2012
by
AgentBlackBerry
Published on 02-03-2012 04:09 PM

Petroucho

Stock is plummeting already!

craiggger

Down .85% is not plummeting. IMO

buckwylder

cannot connect to update server

cannot access blackberry ID account option in settings

have several appworld updates that error out during install

this all means the update is on the way, so whatever, just wait and we'll have it
___________________________________________________________

in the time of your life, live so that in that good time, there should be no ugliness or death for yourself or for any life that your life touches, seek goodness everywhere

CGSCOT

I got the error messege & tweeted CB to see if they thought it was down in preperation for the big 2.0, then got a few tweets/replies about the same thing....funny everyone desperately wanting update.

I think we'll get it on Feb 14th - Valentines days, BlackBerry showing its Love for us ;)

Ittles

I don't check for updates each morning, I check CrackBerry first thing in the AM, that way I will know if anyone has problems with the download.

Dapper37

This happend to me one week ago, the next day I was online. Everyone happy!

dannyd86

Fuck I read this title and expected 5 more posts on crackberry about OS 2.0 released, multiple mirror downloads, what to expect, favorite things in the new os etc.

Don't even mention update unless we get it alright crackbery lol

craiggger

FUDGE !

or type earmuffs before your type fudge's ugly sibling.

Kyle27

I am getting the same error when I check for updates. Lets hope OS2.0 is about to roll out!

pmccartney

10:10am here in Waterloo and the update server still not connecting to my PB.
I feel bad for anyone who just picked up a Playbook and is probably wondering why they can't get their new tablet up and running. Hopefully they get this back up soon.

Petroucho

RIMM stock collapsing.

Rootbrian

You are collapsing troll.

rexrim

==" damn..how if our playbook just got wipe..how to donlod the latest update os..rim dun make more longger!

Petroucho

Back to 12 bucks a share. RIM, you done it again .

sbx9900

good time to buy more shares....buy low...

Petroucho

wait for 6-7 bucks. RIM to go bankrupt by end of year.

advil_yum

I don't understand why people are checking for updates daily. Neurotic much?
Your PB will notify you when an update is available. If you're on Betas, then fine. But there's no need for every day people to do that....?

Petroucho

Amazing incompetence - more than 500 000 PB owners can't access the update server and these people keep silent. Learn customer service from Apple

Petroucho

Apple stock grew today more than entire market cap of RIM - market is always right. Always.

Kiddo2050

LOL!! Ya that's why we have market crashes. Markets are always right... until they are wrong.

Rootbrian

Yeah troll, you never buy stocks, so get outta here with your anti-blackberry nonsense. Troll on 4chan or the apple sites.

dguy123

.com bubble
housing bubble
the current economic crisis
the great depression
rampant stock manipulation
yup, track record looks impeccable. :-/

Stock price and true company value have very little to do with each other.

pmccartney

I thought this blog was about the PB update sever or something. What trolls brought up the stock market? Silly trolls.

bpgui

They are trolls. That's what trolls do.

Petroucho

Who cares about PB 2.0 if we have iPAD 3 in a month?

MgnfcntMohok

Why are you here? You realize you're an idiot right? Your beloved Apple pull the same crap everytime they update something. Their servers are taken down to prep for all the download requests. And if you'll remember back when they released iOS 5, their servers crashed. Stupid troll. Away with you already.

dannyd86

Because the ipad 3 will cost 800$ while I just got a playbook for 150$, have fun overpaying for your apple products

EchuOkan1

+1 MgnfcntMohok and dandekker!

cletis

Many, many people, little troll. Next question?

aloofkid

Why whine and troll about BlackBerry PlayBook? Oh, did your mom gave you Black iPhone 3GS instead of iPhone 4S last Christmas?

Too bad you can't afford to buy a BlackBerry PlayBook even the price went down to $199.

Rootbrian

You are not welcomed here.

sbx9900

free apps are coming, worth $200, as a token of RIM's apology for us not being able to connect to their servers....

or free 16GB PB whichever suits the subscriber...

LOL...

Petroucho

Another 480 million write off coming. These guys are funny.

joski

And you're a twat troll.

Vee_G

Is it silly that I didn't even know you could check for upgrades? How do you do that? Normally when I'm home connected to my WiFi my PB will just let me know there's an upgrade to be downloaded.

jvictor77

Bring up the options and tap Software Updates, then tap Check for Updates...

Vee_G

Ooooooohhh so that's how you do it. Thank you so very much.

NandyGeorges

I think we will get the Bridge update first before the roll out oh the PB update

Petroucho

Apple will offer 15 USD rebate for all PB owners willing to buy iPAD 3 16Gb but those ready to accept this generous offer will have to submit their PB to Apple for further utilisation

Hiylow

LOL. You are a sorry person who is in need of attention. Reminds me of the person who buys a Corvette because he feels inadequate in other areas. Is that it? Its to small? Sorry for your troubles.

aloofkid

Nahhh, your iPad is not good as my BlackBerry PlayBook, let's have a showdown, remove all your apps and and I'll remove mine and let's compare the features about our iPad. "Ding" Times up, you lose.

stephaneldugas

rim servers are currently counting the trolls...

Petroucho

The truth is servers probably failed again just as in October 2011

joski

The truth is, as much as you love Apple, you love ADAMS APPLE more. Ya tranny-loving shitdick.

TS_Cycle_Salvage433

I lol'd for real at that one.

Sirhill

If history is any indicator the bridge will be updated before the PB OS. That is what has happened every time. just saying.

And if I see another post about how the beta is broken and they hope that RIM fix those broken items before they drop the OS, remeber you are using a beta for developers so shit should be broken....SMH

klinton

Update Servers Down - no disaster recovery and no comment from RIM = zero customer service!

derekjdech

My god, who the hell is so obsessive that they check their updates everyday?!

buckken

here is what I don't understand. I think my Playbook 32GB unit is the best purchase I've made in years. Yes, I already had a Blackberry phone (a Storm 2 via Verizon). Because I can tether to my Storm 2 AND Bridge as well. I can do things with my unit NO Apple owner can! I can access the internet anywhere I have my phone and Playbook with me. Doctor's office? Check! Barber? Check! I don't need Wi-Fi AND best of all it doesn't cost me an extra dime to connect. This is BRILLIANT. I cannot understand how others don't see this, and particularly why RIM doesn't promote that. My barber, for example, just bought the iPhone 4S. Now he is looking at he iPAD2. He asked if those two will connect, I told him I doubt it, but would check for him. NOPE! If you want Wi-Fi its one cost, if you want Wi-Fi AND 3G its a more expensive unit AND it will cost extra for it to connect to Verizon or AT&T besides your phone bill. Come ON people! This Playbook is sweetness. I use it daily ALL DAY LONG! Promote it and stop bashing it! And stop saying how bad RIM is. I look to the Playbook as a reason for hope in this crazy internet-based world!!! --Buckken

advil_yum

It's a great feature to be sure, but any iphone or android (and soon blackberry on 7.1) has wifi hot spot available. So the point about an advantage for RIM is moot. The only difference being that it connects through bluetooth instead of wifi. In all cases you need a phone nearby, and it doesn't really matter what OS it's using.

-- damn it all.... I just got trolled

MgnfcntMohok

Yup. But you know how it is... When you really love something and then someone comes along with something that actually looks like it might be better so you talk shit about it in an attempt to down-play it in order to make yourself feel better. You know, because it is threatening what you believe to be the best and only thing? Lots of THAT happening right now.

dguy123

Connecting to your android, iphone, or bb hotspot will usually require a tethering package from your carrier. NOT free.
Playbook's bridge == free connection regardless of carrier.
Let me know if you can fathom the advantage or not.

andrewmcwhirter

I'm sure they are upgrading their infrastructure to support 900,000+ PlayBooks connecting at once to download OS 2.0 when it drops.

ws6vert

And.... We're back! No update though. All working here in LA.

edved

I am able to connect. No news to report.

jvictor77

Nope! No workee for me yet!

HofstraJet

Able to check for updates once again...but no updates.

djdesloges

Software Update 1.0.8.6067 Available!

kerry6

I was able to connect this morning and update some apps with no problems. That's really wierd, but not running 2.0 running the 1.08.6 build

axllebeer

Well it's working again. Well enough to tell me I have the latest 1.0.8.6067.
Boldly sent from my 9930

buster3535

These aren't the updates you're looking for.

cletis

Just to pile on after the event ends: Blaize's association of development update server connectivity with production OS update server connectivity contradicts my understanding that the development update servers are separate boxes than prod. At least, this is what a RIM support tech told me. So if the prod servers are down, it should have nothing to do with dev server uptime.

sirpaul896

Servers are back up for me - I can now check for updates again.

neilb1973

Does anybody have an educated guess on when we can expect this 2.0 update? I feel like I have been waiting forever.

jeffreytoronto

Thanks for the update on the update server. Please update us again when the update server has been updated allowing us to update our playbooks.

Who says we're obsessed with updates ? Any update yet :)

DaRellP

DaRellP Why check the update server when all you need to do is stay tuned to Crackberry.com? Patiently waiting since April 2011, bring on 2.0!

AMorris71

This is more of a hope than a guess, but maybe the update rolls out tomorrow. Tomorrow is the 10th, so RIM could brag that they released it one week before expected.

dadathepanda

back on line but no 2.0. maybe feb 29...haha, stil Feb though

fooboto

I check every day in hopes that they surprise us by releasing it early. The next 8 days are going to be excruciating.

karr..

hmm .. so it seems that I will get the BB 9900 OS 7.1 (t-mobile) update and playbook OS 2.0 together.. if so happens it will be AWESOME...

Just hoping that t-mobile releases the OS 7.1 update next week.. this time official offically..

Petroucho

buy yourself iPAD and stop this excruciation. Apple rules the world. It is so much better.

mnhockeycoach99

Hey Petroucho - in case you didn't realize, you are on the wrong site. Tools like you should be over posting on iBGR, where they circle jerk to Apple articles daily.

joski

He knows all about the circle jerk! Petroucho plays the part of "the cracker" ;)

Kiddo2050

I'd rather stop the explotation of some of the world's poorest workers by one of the world's richest companies. But you keep on buying your iDeath product and feel good!

alangblake

Why is the official release date such a f...ing secret?

mnhockeycoach99

Because if they tell you it will be available on Feb 9th.. and then run into issues with the servers or with minor last details that they are working on ... and you don't get it until next week, then you (and everyone else) are pissed off at RIM for missing another "deadline". It is coming.. just relax and enjoy the anticipation. :-D

alangblake

I work for a major software vendor. What RIM is doing is unprofessional. If they can't stick to a project timeline then they need new management.

mnhockeycoach99

I agree and disagree with you. I agree that they SHOULD be able to set a date.. but I also think there are so many moving parts that it is probably best if they don't.

Personally, I'd rather not have them announce a date and then miss it.. I'd rather just wake up tomorrow... or Feb 29th... power on my PlayBook, and see the OS 2.0 update notification. No expectations to disappoint....

stackberry369

Your post is unprofessional....go get the foxconnphone.

buffandsweet33

i am anxiously anticipating os 2.0 it's almost like when my son was born. the days leading to his birth i was just so anxious! now i can't wait for os 2.0

lang007

Someone please explain to me why this serving being down for a few hours was such a big deal? It did not stop you from doing anything on your PB. The update did not come out today. The last date I heard was the 17th. So once again what was the fuss all about?

franchise22

They were testing the Bridge update.

derrickps3

mine is normal....it says " you currently have the lastest software installed"

blackcaneaddict

Aww. i'd hope to read that this post was updated to read that Playbook 2.0 was finally here. Tomorrow maybe.

dami0nx

I'm not having that issue, maybe its people that have the 2.0 beta

TheWolf1965

From BlackberryOS.com

PlayBook OS 2.0 Launching February 21st Officially Confirmed
by
AgentBlackBerry
Published on 02-16-2012 12:45 PM
Categories:

BlackBerry News,
BlackBerry PlayBook

We have been waiting to hear an official date for OS 2.0 a really long time from BlackBerry or a RIM employee. Ever since the first whispers of a date were published, it's all been speculation. Today though we got some official RIM confirmation. At the Developing Native Games with the BlackBerry NDK 2.0 Webcast today, Angel Aldana, RIM Manager (Latin America Alliances), confirmed the official date of PlayBook's OS 2.0 launch to be... Tuesday, February 21st! Barring any setbacks, we will have a shiny new OS on our PlayBooks in about 5 days! This is awesome.