first

....I dont know. No trial for mobile? But trial for Outlook? No makey sensey.

After all complete slowdown and bugginess it caused with outlook, I'll pass with putting it on my BB.

I am surprised it is a paid app but I don't think that a one time charge of $9.99 in too much. I like xobni on my desktop a lot and find it to be incredibly useful, so I am considering a buy without a trial but I would much rather a trial. For example, little things like if the font is not adjustable, will make a big difference to me.

It will go through my emails, extract contact info from the signatures contained in those emails and add them to my contacts? That could be a real boon!

£6 isn;t going to break the bank if it was for the full integration version but to expect a monthly fee for full service i think somebody's been sniffing glue

too pricey for me. :( At least get a free trial going?

"In my opinion Xobni is one of the few "absolutely must have" apps for BlackBerry."

Am I missing something? Didn't this just come out, can we say it is must have already?

~S

I bought the app. Took Adam's word when he said "absolutely must have" so I just purchased it without a hesitation. Went through almost 2000 contacts in my address book upon install. Closed the app, rebooted.

Now, I hit Xobni again and it's going through almost 2000 of my contacts again leaving me with a empty black screen. Plus, even though it stores my email address and password, when I start up the app, it asks me to sign-in again which in another un-necessary step for me.

I'm going to play around it with it more but I'm already NOT liking it...

Says $9.99, then it says the full year for $39.90, but on the Xobni website the only quoted price is $29.95...nothing mentioned about a half-version for $9.99 and nothing at all about monthly subscriptions...sooo...I don't know about this.
---
Ok, I'm just dumb....I was looking at the Outlook version, not BlackBerry. Carry on.

I would get it if the one-time $9.99 version did email, SMS and call logs...it doesn't, not worth it.

the AOL guy still finding work in this economy..

hudss>

omg, you made me literally LOL.

Does this app have Google Voice support and/or integration?

Hello Wangster, Jeff Bonforte here (I am the CEO at Xobni)...

Xobni does an initial index. It will take it a few minutes to extract out all the phone numbers and email addresses, build profiles, link to Facebook and Linkedin, etc, etc.

So the reason you are seeing a black screen is that it is doing that work. It won't take too long. But this is a blackberry, not a super computer, and the first index will take a few minutes. You can track some of the progress in the status message at the top of the app.

If you are still having issues after that, just head over to our support. We have 24 hour support available for this launch. We are ready to help.

[note: I am the CEO of Xobni]

For those of you that think the price is too high, we appreciate the feedback. We actually reached out to thousands of Xobni users and potential Xobni BlackBerry users to build the pricing model for this product. We knew that for some the price wouldn't be worth for the solution. For many others, they were happy to pay many times what we ended up pricing things.

If you are an avid Outlook user, who lives off the people in your inbox, having access to everyone you know, automatically maintained, photos from social networks, and fully ranked, etc. $3.99/mo is not a big cost (one Starbucks coffee). One survey responder told us, "if you can get me the right contact phone number when I need it, I will pay you $50/mo. This phone is my entire job."

On the other hand, if you don't have this issue, and your current address book works well for you, then $1/mo is a lot to pay. We know that.

As is always the case, we will work to reduce our costs so we can offer things for less. Maybe some would prefer something with ads that was free? We are happy to get your feedback and make changes. Let us know.

Jeff Bonforte
CEO, Xobni

How about a trial version?

Jeff,

Thanks for your comments. I like the look of the app from the video. However, I too am hesitant about buy before I try. I'm very picky about how my contacts are displayed and I hate the native BB app for that. However, The video really doesn't actually show why I would want to buy Xobni. Its an appealing video and has some nice special effects, but I would love either a trial of the app or a tutorial video (something that shows what separates Xobni from the reg BB contacts app, or its competitors for that matter) that would educate me sufficiently to decide whether I want the app. Another option would be a money back guarantee before ten days, or something like that. Just my two cents.

Stu

Filled with bugs and doesn't work great and not worth the money! I just wasted 10 bucks on this horrible app!

Im seriously gonna need someone to make a free version of this app. This app is too serious for words!!!! Love it!!!

I just bought the yearly version. About to install it now. I hope it rocks! :)

Just bought this off of Adam's recommendation and I'm feeling totally ripped off. The UI on the video and the UI on the app are different and I'm having the most horrible time with it. Below is the problem I just asked on the Xobni Customer Support site. It should answer many questions about this app. I would hold off for a little bit until it's addressed. Feeling ripped off here... (don't ever buy without a trial)

_________________________

If I knew that you couldn't manually enter the information, I would have never purchased the application. Because I text, BBM, and call people more than I email them, Xobni has decided to rank my regular spam email addresses as my #1 contacts. Also, I have five email accounts on my blackberry. It seems only to have pulled information from my old student email address and not my work email or my personal email? What gives?

I'm really not satisfied with the customization options in this program. I don't understand how email addresses that don't even have contacts associated with them show up in Xobni and information for existing contacts is spotty at best. Why can't I remove a contact from Xobni? Why does the application not integrate with Facebook and LinkedIn. I mean, you have the functionality there, right? Why can't I used my linkedin and facebook email addresses and passwords and login so I can get all the information on my contact's profiles instead of just the public information?!? That makes this program really limited and kind of useless. If I knew that I had to use Xobni One service WITH the paid Xobni Outlook service to modify information and make this solution work - I would have just waited for the Windows 7 Phone.

Please help me understand these questions... I'm feeling ripped off.

I've been a Xobni use for a couple years now and when I met the Xobni guys @ WES last year I was very excited to see a Blackberry app coming down the pike. And they were only "a couple months away from launch"

So WES 2010 is upon us and I'd almost given up on them. Till I heard a couple of people I know on the alpha I'd almost forgot the about it.

Saw Adam's review and knew he'd been using it for a while and knowing what apps he likes and dislikes I jumped immediately to the buy button.

After installing and waiting for my frozen 9700 to some back to life after the index all is good in Xobni land.

I can honestly say I like it a lot. I may not ever use the stats function (I couldn't possibility care less who my top 10 people are - totally useless in my life) however having it index all my contacts and email to build a database is very very useful.

But definitely is not as advertised on multiple levels. I would not recommend this to anyone at this point in its development & thus will be requesting my money back from the developer.

[note:I am the CEO of Xobni]

Nabisuit:
Don't stress about getting your money back. If it isn't working for you, then support will refund your money. We are not some crazy off-shores company. Seriously, if you are having issues and you aren't getting support in a timely fashion (we are currently manning support 24 hours a day), then I will personally take care of your issue for you. Contact me via Twitter (bonforte) or via email which is my first.last at xobni

By the way, we do have basic integration with LI and FB. We do not do deeper integration in many cases because we are not trying to replace them or make this app do too much. We add their data (title, photo, company, etc) to help you remember who people are. We are not into "uber" address books that dump all those contacts into your AB. That creates a mess. Instead we build an actual AB that works off of your actual behavior. FB and LI (eventually) have BB apps that are quite good.

Jeff Bonforte

hzleyezcharlie:

Don't stress. If the app isn't working for you, we will happily refund your money. We don't want any angry customers. If you don't get a satisfactory response from support within 48 hours, drop me a note. My contact info is in the previous comment.

Sorry you are having trouble. Seriously. We already have thousands of users in just the past few hours and have only had "life threatening" issues like you seem to be reporting from a small number (well under 10). So again...if you aren't happy, we'll refund your money (within a reasonable amount of time, of course....don't come back in a few months saying it doesn't work).

Jeff Bonforte
CEO, Xobni

That is an interesting recommendation. Perhaps you could send me a bit more precise feedback with your issues. You can email me at first.last at xobni. We have had over a thousand users of the product in the beta giving us feedback. We have been incorporating that feedback in new releases almost daily (fewer now that we are live). We are happy to work on any issues you are having. If there is something more fundamentally wrong for you, we are very happy to refund your money.

jeff bonforte
ceo, xobni

We basically do have a money back guarantee. We don't fight our customers if they are unhappy. We work hard in our support to get customers happy. If it isn't working, then we are happy to refund their money. I think you will find our support team (managed by the very capable Eirik Oeyo) to be incredibly easy to work with. Anyway, you seem like a particularly picky AB customer. Perhaps the best thing for you to do is to wait for some of the more detailed reviews to hit the net in the coming weeks. That way you have more information before you buy. We aren't going anywhere, and the product is only going to get stronger over time.

Jeff Bonforte
CEO, Xobni

We know that people would like to have a free or trial version of Xobni for the BB. We may do that in the future, but in the near term it will not happen. Trials are characterized by two methods. One is to cripple the software. The other is to expire the software after a short period of time. For reasons I won't get into here, neither one of these were desirable outcomes for us with the BlackBerry product. We know that some do pursue that path with mobile products. But many, many other apps do not offer trial apps. It may be that we can build a website that runs basically a Flash powered emulator so people can play around with the product and get a better feel for it before they buy. I think in the short term you will instead see our product and engineers very rapidly releasing updates for features and bug fixes. There are still many great improvements and features that didn't make this shipping version that we are anxious to get into the hands of our customers. After that, we will look about a more acceptable (from our perspective) way to offer customers a way to trial.

In the meantime, we are very happy to refund any customer who is not happy. Fighting an unhappy customer is never a winning strategy. We know that.

First of all, thanks for responding... I have to admit, I've never seen a CEO personally responding to customer complaints, so this is new for me and I thank you for your time.

I really love the idea of this application and I'd rather it work than request a refund. I guess my questions are like everyone else's... Why does it only integrate with the email you signed up with? I, for one, use my gmail address for website signups to keep the spam out of my personal email and my work email address boxes. But because I used that email to sign up for Xobni, the program only pulled from emails that I get on my gmail and it totally ignored all my other email accounts on my blackberry. Is there a fix for this? Is this a bug?

Why does it only pull info from public profiles? Many of my friends and coworkers have their profiles set to private. This means that I can't get any information from those profiles outside of a name and a picture (unlike the video).

Also, why did the video change on the site just now? There was many more social networks listed when I purchased the application (including twitter) and they were not found on the application when I purchased it. Now, when I pulled up the video, the video changed to reflect the app that I actually downloaded. But the UI is different on the video than it is on my Blackberry Bold.

And why does my spam show up as my first contacts? There isn't any contacts in my blackberry that reflect that spam. And why doesn't it pull text messages and call logs? The entries are there - but none of those calls or texts show up in the program...

I guess that I'm just confused about what the program is and what it does. The video doesn't really show much and it doesn't really reflect what it does. If these are just bugs, than I'd be happy to hold on wait for the next update. The presentation, quickness, and overall idea for the application is really wonderful, I would just like to see it work.

(also, why can't we delete contacts or hide them from the ranked list? - that in itself would fix one my major issues with the release)

PS - Are there any positions open in your company? I can submit character references.

how would updates be sent out?

as a XOBNI Plus user, I would like to try before I subscribe!

I do brick my phone frequently and I need to if the index can be backed up & restored, I need to trial this product!

Thank you!
Anderl

Hi,

I have two email acocunts that I regularly use, one for work and one for business

I have purchased the software but it can only index the one email address?

Is there any way to accomodate two email addresses?

shelled out the 10 bucks for this program, and not happy with it at all. can't even save the settings under options. no wonder there wasn't a trial version =\

Looks impressive but I'll wait a little bit before I try it, It's nice and works really well with outlook thus far so this could be a winner

I was lucky enough to try this app in beta and in the month i had it i can tell you its amazing and certainly worth the price.

For someone who is in the office 50% of the time and on the road the other half, its a must have. As my BB functions as both my work/personal phone I dont have the desire or the time to input 15,000 contacts. This app does it for you and after the initial upload its seamless, only updating when you set it to.

For those who think its too expensive it just may not be for you. Not every app that comes out for your BB is going to be free or be apppropriate for 100% of users.