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75 Comments

Posted by decolur455 Monday, Mar 15, 2010 699 days ago

I don't know what you call it; the two faces, one with a smile and the other with a frown? That's how I feel about Verizon. On one hand I love them and on the other, I wish I could tell them to go do themselves. They really piss me off with some of their tactics.

 
 
Posted by dpizzo Monday, Mar 15, 2010 699 days ago

I call those two faces "The masks on the cover of Motley Crue's theater of Pain". Christ I'm old.

 
 
Posted by AsystoleAngel Monday, Mar 15, 2010 698 days ago

Comedy and Tragedy

 
 
Posted by qrescue Monday, Mar 15, 2010 699 days ago

Way to charge more verizon. Nothing like nicole and dimeing your customers!!! I'm guessing. This is paying for the free skype. Lol

 
 
Posted by goatspanka Monday, Mar 15, 2010 699 days ago

...nicole and dimeing :-\

 
 
Posted by ALFIE74 Monday, Mar 15, 2010 699 days ago

LOL

 
 
Posted by experiment626 Tuesday, Mar 16, 2010 698 days ago

More like: Nicole and O.J. And guess which one is the VZW customer.............

 
 
Posted by jlb21 Monday, Mar 15, 2010 699 days ago

Actually, this is probably paying for the R&D on OS5.0 for Tour.

 
 
Posted by qrescue Monday, Mar 15, 2010 699 days ago

Stupid spell check auto correction. Lol.

 
 
Posted by gafly Monday, Mar 15, 2010 699 days ago

Makes since for them I guess... they are just trying to separate everything thing in to 2 groups (business and "personal"). If enough small businesses jump ship and go to someone else for "free" BESX then the policy may change in the future; however, I bet you'll see the other guys follow suit if VZW is even somewhat successful with this plan.

 
 
Posted by kabukijoe Monday, Mar 15, 2010 699 days ago

Really, is this a surprise to anyone? They would charge a fee for pairing a bluetooth if they could.

 
 
Posted by ronsonger Monday, Mar 15, 2010 699 days ago

i agree with ya, ill tell you what i would pay for.... for verizon to quit screwin us of our os updates. for being so big they should favor us not charge us all these fees, and for god sake give me my effin update already

 
 
Posted by blessed2bamommie Monday, Mar 15, 2010 699 days ago

VZW just bit their BIS customers in the butt! I'll just keep hanging BIS.

 
 
Posted by Briard Monday, Mar 15, 2010 699 days ago

This appear to contredict the the "Blackberry conparaison chart" found here

http://tinyurl.com/ybcocx9

Look for the line "Pricing to get started"

For BESX it is written
Any Internet enabled BlackBerry data plan plus free BlackBerry Enterprise Server Express software and CALs.

For BES
$3,999 MSRP for 20 users + BlackBerry enterprise data plan

So who is right ? I did not install BESX yet ... Any Verizon BESX users around ?

 
 
Posted by gafly Monday, Mar 15, 2010 699 days ago

I'll Simplify it for ya...

RIM... You don't need BES for BESX.

Verizon... We don't care. Corporate email is corporate email and we will charge you our corporate email rate (AKA BES).

Customers... WTF Verizon?!

 
 
Posted by Bla1ze Monday, Mar 15, 2010 699 days ago

heh..I like it. KISS, LOL!!

 
 
Posted by scurvydlicious Monday, Mar 15, 2010 699 days ago

You guys are surprised? Its called BESX not BISX. RIM doesn't control carrier pricing for services.

 
 
Posted by Kiddo_24 Monday, Mar 15, 2010 699 days ago

I got so angry I couldn't sleep when BBLeaks broke the news last thursday night. I went to t-mo friday morning to ask if they were charging for BESX. They said "no" obviously then threw me a killer deal I took back to vzw. I presented the article print out from BBleaks. Both the customer service for business accounts over the phone and my local vzw rep seemed perplexed about the obvious price gouging going on. I showed them both the print out from the BESX info from the BlackBerry page clearly stating that it works on ANY data plan. I kindly asked twice to be given quotes to close my lines (19 of them). Oh, they tried not to panic. I'm waiting to hear back from my business vwz rep. Apparently they're trying to offer me a 20% on my entire bill along with a "$20 flat BlackBerry package". Not sure what that last part means, but I'll know more after meeting the vzw rep.

I love vzw, but I made it clear to them that I'm willing to pay the termination fees and sacrifice the best service in So Cal over this obvious rape of their BIS customer.

 
 
Posted by rockstar323 Monday, Mar 15, 2010 699 days ago

The $20 flat Blackberry Package is basically the same as their $29.99 BIS package just cheaper. They offer it to some buisness accounts already. Most of the companies accounts that i manage have this option for BB's and smartphones. I think they also offer a promotion if you sign a new 2 year that they will give you the $20 data package as well.

 
 
Posted by VZWRocka Tuesday, Mar 16, 2010 698 days ago

You actually lost sleep? I'm not trying to be a pain but how is it that you were not surprised to see this?

 
 
Posted by Valgi Monday, Mar 15, 2010 699 days ago

Another prime example why Verizon will be losing Blackberry customers. I wonder if RIM could and would interfere with Verizon's greed..

 
 
Posted by gafly Monday, Mar 15, 2010 699 days ago

...And what data do you have that shows Verizon is losing BB customers?

 
 
Posted by coffee-turtle Monday, Mar 15, 2010 699 days ago

wish I was surprised.

 
 
Posted by decypher44 Monday, Mar 15, 2010 699 days ago

I'm still perplexed as to why so many people go with VZW.

 
 
Posted by gafly Monday, Mar 15, 2010 699 days ago

I, for one, am with Verizon because I always have voice and data service when and where I need it (even in the middle of nowhere - literally). Yes they are expensive but the service is worth it and I know I cannot get the same coverage with any other carrier in the US.

 
 
Posted by vedelorme Monday, Mar 15, 2010 699 days ago

Verizon has become an out of control monopoly. They need to be regulated and dispersed as did AT&T back in the day when they were out of control. What Verizon does to it's customers will not stop until we just stop supporting them. As I have told the reps.... I am currently saving up to end my current contract with their company and will be moving on.... as soon as I get the 350 plus ETF fee... Verizon is out of control and must be stopped!!!

 
 
Posted by rizzzzoooo Monday, Mar 15, 2010 699 days ago

F the ETF!!!! I cancelled my line with them and when that ETF bill comes around....well I will get to it when I get a chance and that's it. They don't need my ETF right away seeing they are raking in the nickles and dimes from their customers with all these new schemes up their sleeves!!! Not having the ETF money up front to cancel a line will not keep in a contract where I am getting reamed without lube!

 
 
Posted by Jude526 Monday, Mar 15, 2010 699 days ago

they will mark your account as such and also put a block on your esn's and you won't be able to sell your phones.

 
 
Posted by rizzzzoooo Monday, Mar 15, 2010 698 days ago

I did not care if they blocked my esn so I could not sell my phone. Big whoop. That they marked my account as in "poor standing...double whoop! They moment they screwed me over it was goodbye right there and then. I personally would not stay in a contract if I felt I got shafted. No way. Drop them and deal with the aftermath later thank you. I know so people are hesitant to take the extreme measure I did to prove a point, but I feel that staying with them when you are clearly being screwed is worse.

 
 
Posted by gafly Monday, Mar 15, 2010 698 days ago

Credit score dude... they can ding your credit score.

 
 
Posted by 312 Tuesday, Mar 16, 2010 698 days ago

"ding"? What is your credit score a "bell"? Wake up.

 
 
Posted by VZWRocka Tuesday, Mar 16, 2010 698 days ago

LOL Verizon is not a monopoly. There are 4 large carriers and numerous small carriers in this country and the other large one that uses the same tech as Verizon (Sprint) has a roaming agreement with them. Yes there are still some places where no one else has access but the same could be said for any carrier.

 
 
Posted by vedelorme Tuesday, Mar 16, 2010 698 days ago

Obviously by your screen name you either work for vzw or love them. Last I checked, Verizon just bought out another CDMA carrier, AllTel, making Sprint the Last major carrier and they are in bed with the devil now which means verizons initial plans to buy sprint as well is just around the corner if they are not stopped.

 
 
Posted by vedelorme Tuesday, Mar 16, 2010 698 days ago

Obviously by your screen name you either work for vzw or love them. Last I checked, Verizon just bought out another CDMA carrier, AllTel, making Sprint the Last major carrier and they are in bed with the devil now which means verizons initial plans to buy sprint as well is just around the corner if they are not stopped.

 
 
Posted by Green_Laser Monday, Mar 15, 2010 699 days ago

above its says..

"Note: Customers on the Email and Web for BlackBerry $29.99 data feature MAY NOT utilize BESX."

so does that mean i can stay and keep my BIS as a simple guy with a berry at $30/mth or will I have to be bumped up to $45/mth?

I do not need to utilize BESX, I'm happy just the way things are now with all the things I can do.

anyone?

 
 
Posted by gafly Monday, Mar 15, 2010 699 days ago

If you do not want BESX everything will stay the same for you.

 
 
Posted by Green_Laser Monday, Mar 15, 2010 699 days ago

i wasnt 100% sure.

 
 
Posted by hollywood2008 Monday, Mar 15, 2010 699 days ago

I have had verizon for 9 years but I am officially through. I took my verizon blackberry and I partnered up with a company that offers free unlimited voice, text and data after only referring three customers. watch video at www.TheWowSecret.info . My phone service is now 100% free.

 
 
Posted by gafly Monday, Mar 15, 2010 699 days ago

Troll

 
 
Posted by eyecon82 Monday, Mar 15, 2010 698 days ago

TROLLLLLLL

 
 
Posted by gkl Monday, Mar 15, 2010 699 days ago

i dont get why anyone is suprised by this. they have always charged two different rates, one for BIS and one for BES. BESX has nearly all of the same functionality as full-on BES, so why would anyone expect BIS pricing? it makes sense considering there is more frequent data calls to/from the server thus increasing strain on the data network, so why wouldn't they charge for this?

 
 
Posted by gafly Monday, Mar 15, 2010 699 days ago

Thank God someone else is using their Brain!

 
 
Posted by DustBow Monday, Mar 15, 2010 699 days ago

If they offer BESX support for free, then all the corporate BES account users are going to get pissed since it's pretty much the same thing.
If anything it just creates the opportunity for T-Mo or someone else to come in and try to steal some of their clients.
Competition is good.

 
 
Posted by eyecon82 Monday, Mar 15, 2010 698 days ago

i'll tell you why....its because you are already paying a monthly fee to RIM for the BESX service....so now you are paying RIM and Verizon...

 
 
Posted by cburkey Monday, Mar 15, 2010 699 days ago

I have been running BESX since the day it came out with 4 BB's all with Verizon BIS. I don't know what this means for us. I guess only time will tell.

 
 
Posted by benblank Monday, Mar 15, 2010 699 days ago

Same here. I'll keep it until it stops working, then I will switch to an Android.

This move by Verizon is total BS, RIM stepped to to provide a cost free solution to sync cooperate email because they needed to compete with Microsoft's ActiveSync (which is supported my numerous phones) then they go and try and make us pay or something that intended to be cost free feature? WTF

What's next? They going to charge and extra $10 a month to use ActiveSync? Come on.

 
 
Posted by lhafford Tuesday, Mar 16, 2010 698 days ago

Actually, yes. If you are using ActiveSync on your WinMo device to connect to an Exchange server, you are supposed to have the $44.99 Corporate Data pack.

Just one more reason to keep hanging on to our Alltel smartphone plan; BIS, BES, Personal, or Corporate, it's all the same price.

 
 
Posted by eric.atx Monday, Mar 15, 2010 699 days ago

I am a former Verizon client and I am not at all surprised by this. They have always been about "nicole and diming" their customers for everything they can. Yes, they have the most coverage out there, but I have never had an issue with my provider anywhere I have gone. I do hope they loose customers because of this but I doubt it. For everyone that jumps ship from them one will go to them because of their network without knowing that they'll get screwed by having to pay for EVERYTHING. Hardly anything is just included with Verizon. Good riddance to a bad cell phone company.

 
 
Posted by n2theblu Monday, Mar 15, 2010 699 days ago

I told several of my clients last week about the new BESX offering, and every single one of them were finally willing to give up their WinMo devices and make the switch. Now, they're so disillusioned that they will most likely leave VZW and have delayed the BESX rollout (which impacts my income).

From a technical standpoint, what I don't understand is this: Why charge extra for BES/BESX data traffic? From what I've read, BES/BESX uses way less bandwidth than POP or IMAP. Am I wrong here?

 
 
Posted by grgiwoyna Monday, Mar 15, 2010 699 days ago

Sorry. Maybe I'm missing something is all this, but I just don't see the big deal. What's the advantage of using BESX over BES? If you already have BES through a corporate account, why would you need to bother with BESX or any of it's "entry-level" features?