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Verizon BlackBerry Storm Review Roundup & Reactions! Posted in Device Reviews on 20 Nov 2008 10:52 by Kevin Michaluk | At 12:01am EST this morning, just a day before Verizon releases the BlackBerry Storm to the general public, the embargo lifted and the net filled up with reviews of the BlackBerry Storm 9530. Some of the reviews are positive, others are pretty even handed with the pros and the cons, and a few are downright nasty toward the Storm. Push come to shove I think all of you Storm Chasers should wait until you have a chance to play with the Storm for a bit before making the verdict of whether it's right or wrong for you. In the meantime, we have assembled a bunch of the Storm review links after the jump along with some of my own thoughts on the subject. There is plenty of reading material here for you to kill the day while you wait for tomorrow morning to finally arrive! Verizon BlackBerry Storm Reviews
I'll add to the list as I stumble across more reviews - you can drop any good review links you come across in the comments and I'll get them up here. Be sure to check out CrackBerry.com's latest links on the BlackBerry Storm. We still have our in-depth 7,500 word Pre-Release Review that makes a good read, and now that we have a Verizon BlackBerry 9530 in our posession have added a few new pieces to the mix: the Verizon Storm Unboxing, a Storm Bumpy Ride Typing Test and a Real World iPhone 3G vs. BlackBerry Storm Web Browser Speed Test. As for a CrackBerry.com followup review... that's coming, but I'm going to give it a few days. Between the reviews that surfaced today everything is pretty much covered in detail, and I still need to get some more time spent on the Treo Pro for the Smartphone Round Robin event that's taking place. Plus, it seems there may be a newer beta version of the Storm OS floating around, and in true CrackBerry fashion I'd like to track that down if I can - always looking ahead.
Some Thoughts on the BlackBerry Storm Reviews... After reading through the threads in the CrackBerry Forums, I know some of you are feeling a bit disappointed in the Storm after what has been written in this round of reviews. It's a bit of a swing from the pre-release reviews everybody had posted previously. When writing a pre-release review where it's known the hardware and software is beta, you need to write about the device as you expect it will be, not as it is at the moment. When it comes to final release time, it's a whole other ball game of course... you write about what the person is going to be using when they walk out of the store. Now that I have been using the Storm for a bit, and after reading the other reviews that have surfaced, here are some of my thoughts/advice on the device that I think are relevant if the Storm is a device you're considering purchasing: 1. Get to Know it - More so than any other traditional BlackBerry with a physical keyboard, you need to invest a few hours into getting to know the Storm. It wasn't until I got off a three hour flight where I played with the Storm the whole time that I really got comfortable. If you want to become proficient and efficient with the Storm, you need to learn how it wants to be used. Once you learn how it likes to be rotated, tapped and swiped, learn the shortcuts and dial in your customizations, only then can you really start to decide whether or not it's for you. And seriously, the Screen/Keyboard settings do make a difference. I have my Swipe Sensivity dialed all the way up to six now (default is 3) and the Key Rate set to fast (default is normal) which has really improved both the navigation and my typing on the device. There's also some 'quirks' you need to learn. Like on the homescreen and menus, you need to 'tap' on what you want to highlight it (then press to confirm). You can't just 'lightly' touch the screen, then drag around your finger and have the 'active' icons trace the route of your finger before you press. Yet within homescreen folders with four icons or less, you actually can slide your finger on the glass and the active icon moves with your finger from one to the next (you don't need to lift and tap again). The same is the case within certain apps - like within the Pictures app - unlike the homescreen and menu where you need to tap (not press, but tap) to highlight an icon to become active, here you can put your finger down on the screen and slide it and the active links (All Picture, Picture Folders, Sample Pictures) will move as you slide your finger. Another slightly quirky thing is that you can make the keyboard appear on any screen. Sometimes it's useful - like within the email app if you show the keyboard you can actually use standard shortcuts like T, B, R and L. But on the homescreen if you show the keyboard, it doesn't matter what letter you type, it just opens the phone app - there's no real use for it to be an option here from what I can tell. These aren't really bad things - just quirks you need to learn and know about so you know what you can/can't do. And likely these are things that will with time get addressed in future OS versions as more people use and give feedback on the Storm. There's a lot of good in the Storm too, but again, you've gotta give it that chance and learn how to use the device.
2. Not Going to be As Efficient - Some people gripe with the trackball BlackBerry that you need to do a lot of scrolling... but damn, find me another smartphone that's as quick to get things done - you can't. By having the trackball, menu key, and back key all located central on the front of the phone (you don't have to move your thumb over a half inch in any direction to basically have full control over the OS), it's very fast to use with only one hand. And of course RIM's physical keyboards are second to none when it comes to typing out messages. No matter how much you master the Storm, I don't think anyone will be able to match an experienced Bold user in terms of getting things done fast. This isn't necessarily a fault of the Storm's design, but a trade-off you see with all touchscreens. You can use the Storm one handed to get around, but it's not as easy nor fast as using a trackball BlackBerry one-handed (you need to move your thumb further to tap things) and though I'm getting pretty darn fast on the Storm's touchscreen keyboard (in both full QWERTY and SureType modes I might add), the mechanics of it all mean I'll probably never be as fast as I can be on a Bold or Curve. Plus things like rotating the device and switching between one hand and two hand use simply eat up some time. There may be some places where RIM can speed up using the Storm, but no matter what they do I doubt this type of device will offer as fast of a user experience as the trackball BlackBerry (this goes for other touchscreen smartphones too). That said, there are things you'll be able to do on the Storm that you will never be able to do on another non-touchscreen BlackBerry - give it a few days and you'll see the first games come to market that take advantage of the built-in accelerometer. And man oh man is the Storm's display NICE. There's always a trade off. Are you a consumer? Or a power user? The Storm is a BlackBerry so you can use it in either setting, but obviously the Storm is going to show its strengths more so to the consumer customer base. Most of the reviews that surfaced at 12:01am today came from journalists who likely own corporate issued BlackBerrys and are power users by definition (I'd gather they get a hundred or two hundred emails a day). What will be more interesting is to read all of the consumer reviews that pop up in the CrackBerry forums over the weekend once new owners get a chance to become familiar with the device and comment on it in more of a real world consumer setting. Take Aways - Are the points above bad things? It's up for you to decide. You need to invest time getting to know any smartphone, so point #1 shouldn't come as a surprise. My only issue here is that most people make their purchase decision on a device by reading about it online or playing with it for a few minutes in store. While reading is good, it's not the same as using the device, and like I said, a few minutes with the Storm isn't really enough to make an informed decision, as those first few minutes aren't really the same as after you put in an hour or two or three. Though a lot of you are going to be sold the second you pull up the sample trailer video and crank up the speakers... daaMNNN!!!! As for point #2, that comes down to you. If you send 100 long emails and texts a day and pure communication is your priority, the Storm may not be for you. But that's why RIM has a lineup of devices. They know not every form factor will appeal to every person. That's why there is a Pearl and a Curve and a Bold and not just a one size fits all device. The Storm wasn't built to be the one and only BlackBerry. It was built to be one more option within the BlackBerry arsenal. For some of you it's going to be wrong, and for some of you it's going to be OH SO RIGHT!
As for what I'm going to be carrying in my pocket.. Bold, Storm or Curve 8900??? The answer is simple... ALL THREE.
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OMG!!!!!!!!
that's what happens when I go to bed at night. :)
Macworld did a pretty good non bias review on the Device "Blackberry 9500 Storm Review" was expecting it to be an I phone pitch, but there were alot of Storm features they preferred over I phone> May want to post that link.
Wow really? And it's "Macworld"?
Yup, Google " Macworld Storm" and should come up.
This is not going to be an iphone killer, but a good alternative to those seeking a non-apple product. Time will tell if this offering upsets the apple cart so to speak.
Johan.
Everyone going to camp outside a verizon store, or get there really early beware!!! if your not very very close to the front of the line you will not get your storm tomorrow!!!
they are arriving for tomorrow in limited quantities only :(
my circuit city verizon shop got 2, one display and one to sell, the big verizon store only got 10!!! they will only sell the on hand storms to new contracts or 2 year renewals!!!
Sucks but youll see tomorrow.
Otherwise you can order them....
P.S. playd with it today for over an hour... i can see why a lot of the reviews are negative... but i LOVE IT! little slow here and there, hoping it will get fixed with the update. but typing rocks...
.. & (a) they don't expect a mad rush in the morning & (b) they don't expect to have a handful alltogether.
The Storm is going to be a HUGE win for RIM. The touch is absolutely amazing..the camera/video is awesome--just a great device! I played with it after all of the upgrades--it is faster now, and the visual voice mail is a great addition.
BUT: Khody is correct...it is going to be SLIM PICKINGS! Most NYC Metro stores received only 10 phones. Indirect retailers were unable to purchase any from Verizon Wireless directly (I'm a retailer--I bought mine from another authorized distributor, and had enough foresight with the Voyager debacle to see something coming round the bend like this--I got 75). At this point I am doing the same thing as the Corporate Stores and I will be selling to New Lines & 2-Year upgrades only.
Good luck to those of you standing in line.
People actually started to line up around the store near me this afternoon, expecting only a few they wanted to get their hands on them.... but they were informed there was none to be available there the next morning, only for ordering and they left.
But i agree this is the only iphone competitor in my mind, they both have their negatives and positives in my mind, and i will say TRY IT BEFORE YOU BUY IT, there were a couple people in my store that were "getting one no matter what" until they tried it and they are no longer interested. ( i was just the opposite... tried it and realized i needed it.... didn't even want it anymore it became a necessity)
coming from the xv6900 they sure type is amazing... faster, more accurate, a real quick pick up. as that is what ill be using 98% of the time, it sealed the deal.
I got mine this morning. I'm not too impressed with the keyboard. I can live with the keyboard but the speed is really slow. What upgrades did you add to make it perform better?
Okay, so I went to my local VZW store this evening (St. Louis, MO) and asked to play with the Storm. They obliged and I was there for an hour. These are my thoughts, personally I can't decide.
1) The screen is brilliant! I was thoroughly impressed at its brightness and how eye-catching it was. I did notice a bit of "screen-door" effect however. But you can take it or leave it. Notably, I did NOT notice the screen door effect while watching the James Bond movie trailer they had loaded on the phone.
2) The accelerometer was too delayed for me. Often it took a full 2 or 3 seconds to fix it's orientation. Usually by the time the screen rotated, I had given up and switched it back.
3) The keyboard actually isn't that bad. You'll have to play with the sensitivity settings, but I actually liked it better than the QWERTY on my iPod Touch (1st gen. for those curious). There were a few times I did make mistakes, but I expected that as I am currently a Curve freak. Gripe #1 is that when you make a mistake and go back to proof-read, it is difficult to select where, in the word, you want to edit. I had gotten used to the bubble that appears on my iTouch while trying to do it and found myself trying to peak around my finger in order to fix my typo. For those curious I accidentally typed "cent" instead of "can't".
Most of you will be happy to know that the Storm still has that oh-so-wonderful feature of changing text like "cant" to "can't".
4) I'm not sure I the VZW rep just was dumb or not, but in order to actually SEND an SMS or email, you have to push the BB button, then select send. Not terrible, but can get annoying if you're a speed freak.
5) Apps seems to load too slow for me. At one point I actually pulled out my Curve and placed it next to the Storm to see if I was just being pessimistic or not. My Curve (having been on for about a month straight), loaded message box almost instantaneously. Whereas, the Storm (after a fresh battery pull) took at least a second or two. I even tried this four or five times just to see if it was a fluke. It did not appear to be.
6) Scrolling lacks that inertia effect. But you probably already knew that. Its actually not bad not having it. Just more motion than if there was a trackball, b/c now you have to move from the bottom or top of the screen to the opposite side to scroll quickly. Overall though, I wasn't annoyed.
7) The phone is HEAVY. And I love it. You can feel it's build quality.
8) The speakers are great! I read a few reviews today that said the speakers were "blown out". I disagree. They are better than I had expected.
That's really it, I'm not going to get into a full-on review...you can find those other places. All in all, its a very attractive, eye-catching phone. If RIM can fix the delays I'd be all over the phone. Until then though, I'll wait and see once the excitement dies down.
Like good ole' Kev said above though, it just depends on the user. I send 1500+ messages a month. Obviously, delays are going to bug the hell out of me.
Seacrest out.
http://www.jkontherun.com/2008/11/jkontherun-revi.html
All I know is I'm going to be there tomorrow!! No matter what ANYONE says...
I just got back from my local store here in Houston and none of them are getting very many for tomorrow. One store which is a rather large one is only getting 20. That's right, just 20. They are fixin to take orders and ship them to you by Tuesday. I called another store and the same thing. So all of you who will going there and or camping out, you will get nothing. Enjoy!
THE STORM HAS MADE ME A JUNKIE AND TOMORROW I WILL RECIEVE A LIFETIME HIGH....LOL
the Blackberry Storm V2-WiFi-4G-Rev SRF (super really fast) hits the market next year...
The Storm is absolutely top-notch. I'm a user for life.
Played with one and definitely want it! sure it was pre-release and had a few problems but that will be fixed soon and its amazing!
That was very reassuring, and level-headed. People need to start being a little more objective and not just get turned off by what they hear from others. YOU, and only YOU, will be using the device. So, at the end of the day, its up to YOU what YOU really want.
Very nicely stated Kev.
i will stick to the bold .
all the vids that i have seen seem to show that the os needs some tweeking.
if it was as fast as the bold this thing would be killer, i cant see a bold user going to this, it would be a step back.
sorry guys, i luv RIM but this looks like they really rushed the os and fit and finish.
ver 2 will be great iam sure.
well said. I have been reading through comments on several of the reviews, and people act like the sky is falling. Most of the reviews did seem negative, but not because it was a bad device(most said they still liked it), but that there could be more to the experience then they were currently having. Several stated that that it just needed a bit more time in production.
8am I will finally be united with My Precious!!!
http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2008/11/20/BU4P147T07.D...
Here is a good review.
http://www.engadget.com/2008/11/19/blackberry-storm-review/
Out of all the reviews and determinations I like your's Kevin the best. I think it really comes down to the user.
dude i hope everyone stays home. id rather not deal with lines 2morrow. yes yes everyone this phone sucks dont get it or at least wait till saturday!!
I just spoke with a Verizon inventory person at a corporate store (location protected for my benefit). The delivery truck just delivered 11 Storms! They are making me wait till tomorrow when they open at 9am! I put my name on a waiting list several days ago, but they have tossed it. First come first serve. Hope to be first in line.
I scheduled and appt for tomorrow to get mine. The store called yesterday to cancel it and said that they are only getting 6 to 11 instead of the previously expected 70. They are having one shipped to me instead.
I dont think the storm was meant to replace the curve or the pearl, but to pull over some of the winmo phone users and the verizon users not willing to sacrifice service for a cool phone. im a recent convert from winmo touchscreen and i like the curve but miss the touch screen. This would be perfect for me i think but only time will tell.
Verizon has a 30 day return policy on new phones. Try it and see if its for you. Dare I say I bough a treo and returned it after a week, and got my curve.
Kev.. I just wanna know how much you spend on phone bills each month... geez thats insane...lol
Like lots of others, I've been feverishly reading everything there is on this phone. I'm scouting for every video and every review. Seriously, I think I burned myself out on this Storm, and it sort of feels like I have already seen it/experienced it/had it and the excitement has deminished quite a bit. Anybody else screw themselves like I did?
I've been following this device since it's inception, and I have to say...I wonder if my time could have been better spent. I might still get it, but there are more important things going on out there right now. We'll see.
just because you watch porn, don't mean you had sex before! but when you actually have sex, it's waaaaay better then watching.
Touche...
I kinda feel the same way, but i never had a Blackberry before, and im planning to dump my treo palm 700p for the storm. The timing couldn't have been better, a new touch screen BB coming out as my 2 years are up.
Out of all the reviews on the screen, the screen some more, and last the screen. I'm curious if it can receive calls correctly, sounds good to both me and the other end, and is it easy to make a call?
I think for me the biggest thing will be calling, reading and email, and once in a while surfing the web.
If my new every two was up I would wait for the next one but since I can get a new phone today for cheap I will be getting it.
Just save yourself the hassle Buy a Bold.
I would love too...but I'm on Verizon and don't get AT&T coverage at my house (had them about a year ago)... otherwise I would have had the Bold on release day. I'm getting the Storm, but not really looking forward to it anymore....
Check out all the negative reviews... I find it hilarious that some preface with their iPhone fanboi-ism and others just make is less obvious by having links to iPhone apps and pictures of the 3G release day. Sorry you little Jobs' nuthuggers, you can't compare a second generation phone that still isn't up to speed with the first, somewhat rushed version of the Storm. At least wait for some software updates if you are too busy giving a reach-around to wait for the Storm V2.
/end rant.
When I got my Bold, I wasn't too impressed until I upgraded the OS. Now it's great. From what I've read there are issues with .65, but there will be an update... The hardware looks great, just need some time for the software to catch up. Be patient.
Any idea when Verizon is going to send all the free Storms to the Dev Con attendees that were promised one?
Cnet has a good review!!
I'll be down getting my Storm first thing tomorrow.
Software updates can fix the little grips with this phone, but NO amount of Apple fixes will cover for the seriously POOR 3G coverage for the iPhone. Besides, Apple has released what, about 2 or 3 Ginormous updates to the iPhone/iPod for V2... and the thing is STILL crash-tastic.
Bold or Storm... both are destined to be GREAT phones, but I want a FUN phone, so it's the STORM for me!
I can HARDLY wait to hold one!
The Mobility Today review seems to be one great review. It goes into great detail for the first 5 mins or so. I had to cut it short since I was on my lunch break but it hightlighted some important factors to consider.
this is awesome, probably the best article on the Storm yet, congrats!!!
but is it more "arsenal" than "aresenal"
and in 2. paragraph #2 is it really "don't"? "Doubt" maybe?
CONGRATULATION AGAIN FOR THIS, EXCELLENT! (and I still want the Storm after viewing Bonnie Cha's review on CNET) THANKS AGAIN KEVIN, you're the Best BB user (and abuser) I know!
sweet on correcting my typos! i tend to not really err.. proof anything. I find it keeps it more REAL :)
After reading many of the other reviews and now reading what you have added Kevin, it is pretty clear to me. I appreciate your level-headed approach. What it comes down to any user is personal preference and how you use a Blackberry.
I will reserve my decision until I can play with a Storm for myself. It has made me decide to wait before jumping from AT&T to Verizon. I would hate to jump ship just to find I do not like the Storm and then be locked into a long term contract.
Thanks again!
http://www.jkontherun.com/2008/11/jkontherun-revi.html
Great review....seems like the new software will make a big difference.