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65 Comments

Posted by robj75 Friday, Jun 11, 2010 716 days ago

Great review. Thanks!

 
 
Posted by cenloe Friday, Jun 11, 2010 715 days ago

I agree, this is an excellent review, although I have to disagree with you on one point Adam. I love the size of the device, I can't imagine it being any smaller than it is. I in fact wish that RIM would make another Berry in the size of the original Bold 9000. The weight also feels nice, makes it feel like it's build quality is what a higher end device should be. I find that typing on these smaller BB's isnt exactly easy on my man hands.

 
 
Posted by dd214 Friday, Jun 11, 2010 716 days ago

This is definitely not just a 9630 with a track pad and Wifi.

Much faster, solid hardware, nice phone.

Ive got them all and i am loving this phone so far.

 
 
Posted by McKinnles Sunday, Jul 04, 2010 693 days ago

I agree completely. Upon purchasing this phone, i thought it was going to be exactly like the tour but, i was mistaken. My dad has the tour and the bold seems to run so much more smoothly.

 
 
Posted by McKinnles Sunday, Jul 04, 2010 693 days ago

I agree completely. Upon purchasing this phone, i thought it was going to be exactly like the tour but, i was mistaken. My dad has the tour and the bold seems to run so much more smoothly.

 
 
Posted by mer830 Thursday, Oct 28, 2010 576 days ago

Hey, I am relatively new to BB and now have a BB Bold 8650, but I need help with FB... less than a week ago, I was able to get in to facebook without going through login (i HATE logins!) but now have to go through an FB message or another workaround. Am I crazy (entirely possible) or has FB changed? or am I just doing something wrong (again, entirely possible). Appreciate any advice soooooo much! Thanks! Totally LOVE this site.

 
 
Posted by mer830 Thursday, Oct 28, 2010 576 days ago

I can't type either... I have a Bold 9650. AND i meant that I have to go through FB login page, not "message". oops.

 
 
Posted by HTC_Droid_EvO Friday, Jun 11, 2010 716 days ago

Solid review...I said it before but i think Verizon had me over Sprint with that lovely charcoal bezel...I mean wow, with it laying down its was amazing.

Of course you can buy those so not loss there

 
 
Posted by AvidBerryUser Friday, Jun 11, 2010 716 days ago

I am moving to the Blackberry platform after a brief hiatus after using the Pearl 8100. I want to use a phone with a physical keyboard so not depserate for touchscreens. I am not sure whether i should go in for a Bold 9650 (as it should be OS 6 compatible) or wait more for Blackbery 6 devices to be released.

 
 
Posted by Bodero Friday, Jun 11, 2010 716 days ago

Get this one. You will be able to upgrade it to OS 6. If you play the waiting game, you'll always be waiting, because something cooler is always in the pipeline.

Thus, if you pick it up now, you are that much closer to being able to get next year's latest and greatest model.

 
 
Posted by jetman1287 Friday, Jun 11, 2010 716 days ago

Wait around. BB is releasing way too many new devices right now, and the improvements to the bold 9650 are marginal at best. I'd wait for a slider with OS 6 out of the box. If you're going to commit for two years make sure you get far and away the best - this is not it though.

 
 
Posted by Bodero Friday, Jun 11, 2010 716 days ago

Verizon doesn't make you commit to 2 years of the same phone. You can resign your contract after 12 months if you have a high enough plan, which all voice+data plans should qualify.

 
 
Posted by djnick Friday, Jun 11, 2010 716 days ago

Obviously since this is a BB site you are going to give is a favorable review. But honestly if any other company came out with this phone today we would all be laughing because the technology is so outdated. However since its RIM we can always excuse. Them. Good phone a year ago but not worth the price unless you can get it for freee

 
 
Posted by TheOne01 Friday, Jun 11, 2010 716 days ago

AMEN!!!

 
 
Posted by 318sugarhill Monday, Jun 14, 2010 712 days ago

Spent a year waiting for this phone, and now that it is out, I already got a droid incredible. What is to get excited about? It's a tour with wifi, a trackpad, and more memory. Big deal. Browser still sucks, terrible apps from a terrible app store. I'd get excited if it was truly new, but it's 2 year old tech they've had since they made the bold 9000. They are a good 2 years behind the curve on anything "new". Good luck trying to sell that clamshell thing. FUGLY!

 
 
Posted by jdmheidi Friday, Jul 08, 2011 324 days ago

I agree. The 9650 is hideous. Not to mention the camera and battery life suck. Verizon BlackBerries are all hideous. I can't wait to go to AT&T.

 
 
Posted by mystic205 Friday, Jun 11, 2010 716 days ago

yes the charging port is in an awkward place but "top of the device is better"?... kidding me?.. ever had the phone plugged in and tried to call someone?..

note to ALL cellphone manufacturers... charging port on bottom, audio jack on top... is ergonomics really really that hard?

 
 
Posted by jkpitcher Friday, Jun 11, 2010 715 days ago

The charging port is in the completely incorrect spot. Adam is correct and it need to be near the top end of the phone. My fiaces curve has it near the top and is very easy to have plugged in and talk on. Typing is easy on it that way too. My biggest complaint on the Tour and now the bold is the position of the charging port. Makes it very hard to type on when plugged in.

 
 
Posted by jerseyred Friday, Jun 11, 2010 716 days ago

Great review, and thanks. I agree that it’s one of the top BlackBerry’s out there. Just wondering though, in the history of this site, has there ever been a negative review of a BlackBerry phone? I understand the reviewers love BlackBerry’s on a whole, and their knowledge reflects that, but I (and I’m sure others on the fence about which phone to buy) would definitely appreciate some objectivity…like “Hey, the camera is OK, but if you’re looking to take photos, you might consider an Incredible.” Or “If you're a touchscreen fan you will most likely want to hold out and see what lays down the line…or try out an iPhone 4G. They might be a competitor, but their touchscreen capabilities are extremely good.” Just my two cents…keep up the good work.

 
 
Posted by glinc Friday, Jun 11, 2010 716 days ago

It's cuz they've never tried an Android or iPhone. It cost me to move from my 9630 because of the bbm but it was well worth it.

 
 
Posted by skyboxer Friday, Jun 11, 2010 715 days ago

Look at the smartphone round robin posts. Obviously each platform's editors prefer their own devices, but try to step outside their comfort zones and give the other devices a fair shake. Of course that is done once a year I think, and Android seems to be moving so fast now that's probably not often enough.

 
 
Posted by MR.GRANDBERRY Friday, Jun 11, 2010 715 days ago

Well..if you're on a fan site of a certain device of kourse it will get far more nods of approval rather than any konstructive kriticism (waiting for kriticism) I, too wish people would speak more of not only the pros but the kons as well..we now have 4 cents.

 
 
Posted by MR.GRANDBERRY Friday, Jun 11, 2010 716 days ago

Great review but let's be honest, BlackBerrys don't really need to be reviewed anymore because they all pretty much look alike and do the same thing the last one does. Not much innovation. For the most part, if you've seen one BB, you've seen them all lol that's fine and dandy with me because BB works for me but that's just the honesty in it..

 
 
Posted by skyboxer Friday, Jun 11, 2010 715 days ago

At least for this device, the OS is same tried and true (read, tired) as what was before. The breaking newsflash here is yes, RIM can still make a sturdy, reliable device for the CDMA networks. Back-to-back failures of the storm and tour I think had people wondering (verizon, inc. included) if CDMA Blackberries were being made from extra cast off parts from GSM devices.

 
 
Posted by miller7796 Saturday, Jun 12, 2010 715 days ago

I was just thinking that...Here we have the messaging app, SMS app, etc. Looks just the same as every other BB we have reviewed. About the only difference is the name, model number, model housing, internal ram, etc...

 
 
Posted by MusicMtl Friday, Jun 11, 2010 715 days ago

T-moible! Is that how it's pronounced in New Joisey? :)

 
 
Posted by shlee Friday, Jun 11, 2010 715 days ago

However I had no idea you were in Jersey. Lol Hit me up sometime man, Im local. really like to get together with you guys.

 
 
Posted by joebeans Friday, Jun 11, 2010 715 days ago

I came off the Curve 8330 as well. It feels like I went from driving a VW Beetle (no offense to VW or the Beetle) to a Porsche. Ability to connect to Wifi makes the phone so much quicker and I don't miss the track ball at all...myu thumb is happier :-)

 
 
Posted by 318sugarhill Monday, Jun 14, 2010 712 days ago

The funny thing is, you really went from a model T to a Beetle. If you had switched to an android phone, you'd really be feeling the porsche! I switched to a tour when it came out and thought the same thing as you. The problem is the curve is really 4 year old technology, and the tour(mostly coming from the old Bold 9000) is already 2 year old technology for RIM. Slapping some extra memory does not make it up to date. RIM has been relying on BB loyalty instead of actually building better products. They take for granted your love of BBM and their email capabilities that they don't have to improve the rest of their products shortcomings. Have fun with your 5 minute or so reboots. I don't know any porsches that need time to reboot!

 
 
Posted by TechGuy Friday, Jun 11, 2010 715 days ago

I have no incentive to shell out more dough for a smartphone that basically gives me 256mb more on memory and oh yeah...ready for OS 6. So show us 9550 owners some love here and release something other that that last CF .607 software...pleeeaaazzzeee:(

Captain, the engines can't take much more...

 
 
Posted by Dragondima Friday, Jun 11, 2010 715 days ago

I know a lot of people are complaining that this isn't much of a step from RIM, but the Tour 9630 really sold well, and frankly is a great phone. The improvements made aren't drastic, but do a good job adjusting the phone to what users have asked. It would be hard to review the 9650 negatively because it's a solid phone, and really just perfects upon the success of the Tour 9630. A majority of us are really looking forward to the revamped OS6 and the fleet of phones that will come from that. I'm not sure if it's wise to say that older phones will get OS6, but out of all the phones that are most likely, the 9650 would be first. Great review Adam! Keep up the great work!

 
 
Posted by RoxyGr52884 Friday, Jun 11, 2010 715 days ago

Thanks for the great review! I am also debating on whether to get the Bold (because I have the Tour now and love it) or to wait until a new bb comes out with 6.0 already pre-loaded on it. Thanks again for your review and YEAH JERSEY!!!! I'm a Jersey Girl :)

 
 
Posted by Raistlin1 Friday, Jun 11, 2010 715 days ago

I hope you are not like the Jersey girls on TV, like Jersey Shore or Jerseylicious. I am from NJ as well and used to frequent Seaside and Belmar in my younger days, the guidos back then (10-15 years ago) were not as bad as they are on these shows now. The girls were also much better than the ones on TV now. And also, most Jersey Girls do NOT look like the ones on TV right now, TV is really giving Jersey a bad name.

Back on topic, I have a Tour also (Sprint, Verizon is the Devil, El Diablo!) and not sure about upgrading yet or wating for a new device. I would love the new slider if it comes to CDMA, I really need a large screen device as these small screened Blackberry's are just not cutting it any longer. I may even switch to the Evo! **gasping**

 
 
Posted by rob220 Saturday, Jun 12, 2010 714 days ago

I switched from tour to an Evo. To be honest it takes a little getting used to but I could never go back to my tour now!

 
 
Posted by laxr24 Friday, Jun 11, 2010 715 days ago

Did you pay full retail for this phone?

 
 
Posted by yourlife Friday, Jun 11, 2010 715 days ago

Yeah Adam I rarely check my twitter... but didn't I see you post something about wanting an early VZW upgrade.. how'd you do it? lol

 
 
Posted by RoxyGr52884 Friday, Jun 11, 2010 715 days ago

I am NOT like the Jersey Girls on TV and I hate the Jersey Shore show and all the rest of them. They make our state look like it's trash, when we the people who actually live in it know it isn't. Also, those Jersey Shore cast members are from NY, CT, RI, etc.; none of them are even from NJ. Anyway, I completely agree that TV is giving us Jersey people a bad name!

Also, don't get an Evo; you should wait for that slider berry...it looks pretty cool. :)

 
 
Posted by McNibbler Friday, Jun 11, 2010 715 days ago

Thanks for a great review. This will be my second bb (have the tour) and my hubby's first. We have gone in and looked at and played with the 9650. We order next week and get them on Wednesday-and it can't come soon enough. I was hoping that you wouldn't find a much wrong with it. We both like it and are anxious for 6.0 to be released. Neither of us are interested in a touch screen, and we both like my tour. Luckily I haven't had issues with it, but buy one-get one. Can't pass that up!

 
 
Posted by roguerebellions Friday, Jun 11, 2010 715 days ago

Just received the phone today and have to say it is a step up from what I had previously (Storm 01). Perfect for texting and can't wait to test out the 3G network / WIFI.

 
 
Posted by elistick Friday, Jun 11, 2010 715 days ago

This phone is like using AOL for internet service. I currently have a Tour and am counting down the days until I am out. Blackberry has fallen so far behind android and apple that I have no desire to even wait for "6"...the interface is yesteryear and I am moving on...(after 3 berries) take care and yawn for me....Its all yours!

 
 
Posted by Paulie630 Saturday, Jun 12, 2010 715 days ago

This is a must a have unit. Can't wait to have one.

Paulie630

 
 
Posted by R1cE Saturday, Jun 12, 2010 715 days ago

Im actually not a fan of the keyboard. I played with one today along with a 9630 side by side. I think the keys are more rounded or something, but it did not have the same feel.

 
 
Posted by Dr. VanNostren Saturday, Jun 12, 2010 715 days ago

Looks nice, especially compared my 8330. Got an upgrade in a couple months, tough decision.

 
 
Posted by emscapt47 Saturday, Jun 12, 2010 715 days ago

how did you get the berry weather staus up in the main status bar? I always have to get a speacial app for me to have it seperate...Is this something only on the new bold or?

 
 
Posted by cuzv78 Saturday, Jun 12, 2010 715 days ago

Unless you're upgrading from an ancient BB, this phone comes off as another disappointment to me. It's well documented that the phone is a Tour with more memory, WiFi, and a trackpad....ALL WHICH SHOULD HAVE BEEN ON THE PHONE IN MY POCKET 11 MONTHS AGO!!! Solution: Question our customers collective intelligence by changing the name from Tour to Bold so we don't have to offer any early upgrades to the rubes (i.e. ME) who bought this phone 11 months ago.

The Bold 9650 is just another example of RIM making incredibly small incremental upgrades to existing phones and pushing them as new (like the new Curves, Pearl, Storm), while other smartphone builders are lapping RIM with processors twice as fast and phones much more capable of performing the social/multi media functions that are driving the majority of smartphone sales today and in the future.

If we're going to go down the road of security, which is the tired response to any criticism, great. My work BB Tour is a very functional QWERTY email machine and a decent phone, but nothing else - which serves it's purpose from my IT department's standpoint.

Adam, I understand this is BB fan site and will take a friendly tone towards RIM. Almost all the time, I really love everything it has to offer from the enthusiasm of your associates, all the people who contribute to the boards on a daily basis, the great app store, and access to the hybrid OS that are far superior to the inconsistent crap that the OEM OS's usually are. But this review would be the perfect opportunity to voice the well warranted criticisms that this phone inevitably produces from the millions of people who have been dealing with faulty trackballs and slow hardware for the past year, and I feel that you took the easy road. Please show some love for the hardcore CB peeps out there by not wallpapering over what should be a total embarrassment for BB and VZW and covering both the good and truly bad.

 
 
Posted by joestedman Saturday, Jun 12, 2010 714 days ago

I've gone through 6 phones with trackball problems and my Son has gone through
7! yes 7!!!!!

I really don't care how people feel on the board. I've owned the Pearl and the old Curve
and the Tour. The Bold falls short with a lousy built keyboard....

Your not alone in your feelings!!!

Joe

 
 
Posted by bdawg41785 Sunday, Jun 13, 2010 714 days ago

Your statement... "Unless you're upgrading from an ancient BB, this phone comes off as another disappointment to me"
thats how i feel exactly! 3 changes to this phone of a lil more memory, trackpad, and wifi do not warrant a switch. way overrated.

 
 
Posted by beerman1950 Saturday, Jun 12, 2010 714 days ago

if you don't like blackberry and all of it's drawbacks why would you login to a blackberry lovers site and bitch, go on down the road we don't need ya. it is what it is and we like it, it is a workhorse beyond compare so go on leave it alone fancy is as fancy does, work is the factor with most of us and quite alot of play we are what we are and we don't give a s**t what you think bye bye.
the beerman

 
 
Posted by emurph1 Saturday, Jun 12, 2010 714 days ago

You tell all these fools who already own BBs and can look at things objectively what's really going on! Thanks for stopping by you retarded fanboy bitch.

 
 
Posted by 318sugarhill Monday, Jun 14, 2010 712 days ago

Most of us WERE loyal BB fanboys like you that were loyal BB customers. We stay around here because we still carry a bb for work or have a spouse who is tethered to a bb because of their work. Some of us have actually peaked into the outside world and gotten a taste of smartphones that have no memory problems, processor speeds that run laps around BB, all while NEVER needing a battery pull! It is us that feel slapped in the face when tiny incremental advances are pawned off on us as major upgrades. We feel our loyalty has gotten us nowhere, and we have moved on to experience the world of MORE.

 
 
Posted by joestedman Saturday, Jun 12, 2010 714 days ago

After feeling like I got screwed with the Tour. The screwing continues....I have gone through 6 Tour with trackball problems.
So I couldn't wait for the Tour 2 to come out. But to save face RIM changed the name to the Bold.

With money in my hand to buy the phone I was excited to finally retire the TOUR just like RIM did. But once I started
typing on it the keys felt horrible. The keys were very squishy!!!! I compare the difference between the Tour and the Bold.
The Tour has resistance and a little spring. The Bold's were flat, squishy and you could push the keys sideways. The feeling was weird.

So again another let down.

When I bought my Tour lots of customers were in line to get one. At my mall corp. store they had one display and no
excitement.

RIM can't seem to get it right. You have the makings of a perfect phone but year after year and model and model you
seem to fall short.

If Verizon doesn't get the iPhone by the end of my contract (March 2011) All 5 of us are out of here!

Joe

 
 
Posted by beerman1950 Saturday, Jun 12, 2010 714 days ago

YOU ARE GONE, GOODBYE, T MOBILE IS JUST THE PLACE YOU NEED TO BE OR THAT OTHER LOST CALL PLACE, SEE YOU WHEN YOU COME BACK

BEERMAN

 
 
Posted by kevin620627 Saturday, Jun 12, 2010 714 days ago

i notice the temp and weather condition was on top of the screen. what app does that

 
 
Posted by p8ntball8 Sunday, Jun 13, 2010 714 days ago

I wish RIM would have came out with this for AT&T instead of the 9700 a year ago. I would have taken this instead, nice phone though.

 
 
Posted by kingzee Sunday, Jun 13, 2010 714 days ago

I have had my Tour since they first came out. Sure, the "Bold" (really a juiced up Tour) has more memory, wifi and a trackpad, but why would anyone jump from a Tour to this? My trackball doesn't give me any problems, and if it does I have a fix for it (my paper strip method). I've had no need for wifi at all, honestly. And as far as memory, I still have plenty of it.

Like some have said, if you've seen one BlackBerry you've pretty much have seen them all. There is nothing really new or innovative hardware or software wise. And what advancements they do make are very small, and pail in comparison to iPhone and Android devices.

I don't mean to sound like a hater. I LOVE my BlackBerry, but at the same time I think we need more objective reviews, outlooks and realism.

Is there REALLY anything to be excited about from RIM anymore?

In my opinion, not really... :-/

 
 
Posted by juiceupkidd128 Monday, Jun 14, 2010 713 days ago

great review! i have the 9650 and i cant put it down! probably one of the best blackberrys yet! add the pin - 321e521b

 
 
Posted by jps239 Tuesday, Jun 15, 2010 712 days ago

I dont have any problems with the 9630, unless you need wi-fi and a ton more memory, i dont see the point in upgrading. Cant you just put another Micro SD card in the phone anyways? I would only upgrade if BB made a MAJOR leap above what is out now...Cellphones get out dated soo fast these days, its not worth wasting money every time something "new" comes out...

 
 
Posted by jezreel Friday, Jul 09, 2010 688 days ago

I will be brief!
If you are no longer happy with RIM or any blackberries then that is fine. This forum right now is about evaluating the 9650 old or new device as you may wish to call it. If you do not feel happy about blackberries any more that is fine too.
I would say for you to go another place and complain! you are not going to change any one here who knows what they want or are impressed as you were, yes! as you were about blackberry at one time so let it go! be happy! i have tried other devices and iphones and droids and so on. I have friends with the moment and incredible and eris and you name it. They are magnificent phones indeed and I am happy that you guys finally found what you were looking for! But have you also read how many people who thought could not stand RIM or BLACKBERRY any more are coming back in droves after 3,6,12 months or more to so called Rim after so much so called discontent and hatred for a so far behind out dated device? It is real what I am saying and you know it!
Then what? I love my blackberry! The day I grow tire or hate the device is the day I move on, say bye to my crackberry friends and move to android central or iphone central and make new friends and then if I want to bash Rim, then that is the time to do it with all my might!!!
So do not disrupt the chat with furtive and forceful comments now because this is out of topic here! Everything has its time and place and you are wrong on both so be modest and leave and be respectful of us who still knowing what is out there still love our berries with all its flaws!
If it sounds crazy to you then that is fine! i love blackberry and I love what it does for me as well as the others who are silent right now but share my view or shall I say opinion!
thank you for your focus attention,
leave now once before blackberry users! We wish you the best with your devices.

 
 
Posted by jezreel Friday, Jul 09, 2010 688 days ago

I will be brief!
If you are no longer happy with RIM or any blackberries then that is fine. This forum right now is about evaluating the 9650 old or new device as you may wish to call it. If you do not feel happy about blackberries any more that is fine too.
I would say for you to go another place and complain! you are not going to change any one here who knows what they want or are impressed as you were, yes! as you were about blackberry at one time so let it go! be happy! i have tried other devices and iphones and droids and so on. I have friends with the moment and incredible and eris and you name it. They are magnificent phones indeed and I am happy that you guys finally found what you were looking for! But have you also read how many people who thought could not stand RIM or BLACKBERRY any more are coming back in droves after 3,6,12 months or more to so called Rim after so much so called discontent and hatred for a so far behind out dated device? It is real what I am saying and you know it!
Then what? I love my blackberry! The day I grow tire or hate the device is the day I move on, say bye to my crackberry friends and move to android central or iphone central and make new friends and then if I want to bash Rim, then that is the time to do it with all my might!!!
So do not disrupt the chat with furtive and forceful comments now because this is out of topic here! Everything has its time and place and you are wrong on both so be modest and leave and be respectful of us who still knowing what is out there still love our berries with all its flaws!
If it sounds crazy to you then that is fine! i love blackberry and I love what it does for me as well as the others who are silent right now but share my view or shall I say opinion!
thank you for your focus attention,
leave now once before blackberry users! We wish you the best with your devices.

 
 
Posted by Jude526 Monday, Aug 30, 2010 635 days ago

I got the Bold 9650 from Verizon. I don't like how most people are bashing this device. I have been a BB user for a number of years and this one rocks. I don't find the keyboard squishy at all. It is very easy to type on. The device is solid, well built. Smooth running. Exceptional call clarity. It does everything I need and then some! I am pleased with it and I know others are fine with it too.
If you are going to bash BB then go try another platform and many do return to BB.
I may be one of few who also doesn't have an issue of the location of the port. I have talked and typed on it while charging. It doesn't bother me a bit. I am also left handed and there are plenty of other things out there that are geared for right handed people that I do have issues with.
But I don't complain because I know that is just how it is.
Stop griping. If you really can't tolerate the device then you don't have to get it. No one is twisting your arm and telling you to get this device.
But I love my Bold and am so glad I have it.

 
 
Posted by bb_craze Thursday, Sep 09, 2010 626 days ago

Thank you so much for this review! It has answered many of questions as I am in the process of dumping the Tour for the Bold 9650. I was glad to read the phone quality is crisp and clear. My Tour is quite the opposite, often times grainy. I have had 2 brand new Tours and on going problems with both. Very anxious to get my new phone! (delivery tomorrow)
Again thank you for taking the time to give such an excellant comparison review!

 
 
Posted by luther86 Wednesday, Nov 03, 2010 570 days ago

I just bought the 9650 about a week ago and it is my first 3g phone as well as first bb. I LOVE IT. I did a lot of homework to pick out the phone I would get for my verizon family plan and I am not disappointed with the 9650 at all. Call quality is great and I am having no problem mastering all other aspects of this phone. In addition to other brands offered through verizon, I also had the curve 9330 and storm to pick from the blackberry offerings. I definitely feel I made the correct choice. I look forward to the time I will spend with my 9650 and I am already hooked on blackberry for life.

 
 
Posted by spn002006 Monday, Dec 06, 2010 537 days ago

I hate this phone. I'm a new Verizon customer, and have had 4 of these phones before my first bill was due! I have had numerous speaker issues. I have had several phone calls to where that all of a sudden the person I'm talking to cannot hear me but I can hear them. ALL of the phones had this issue. In addition, the last trade out the entire speaker system went out. In addition, there are periods to where I will just sound garbled, customers and friends complain about this frequently

I'm so disgusted with Verizon. Thus far, I have spent about 6 hours in their store going through the issues of trying to solve the problem. ( Also, I've learned that not all "Verizon" stores are belong to corporate, meaning they may not be able to service you or nor do they work together) Yesterday, I hit the store for to change out the phone for a 5th phone and at that time I was informed that they really couldn't help me, and that I would have to get into another one of the 9650's, I didn't want it. They couldnt help me because they were basing everything off of the first 30 days, despite the fact that the phone continued to have issues!!!!!

This phone can be thrown into the dumpster....BAD!!!!!!!!!!!!!!!!!!!!!!!!!!!! I had a blackberry several years ago, don't recall it being so horrible.........

SHAME ON YOU VERIZON, I REALLY DIDN'T EXPECT THIS TREATMENT. SHAME ON YOU BLACKBERRY FOR PUTTING THIS JUNK OUT ON THE MARKET

 
 
Posted by slavs06 Sunday, Jan 16, 2011 496 days ago

I have a storm 2 from verizon and my wife has a curve 8330 would the bold be an upgrade from both devices?

 
 
Posted by jdmheidi Friday, Jul 08, 2011 324 days ago

I hate this phone. Verizon's BlackBerries are hideous. The Bold 9650 is garbage compared to the Bold 9780. Live on T-Mobile and AT&T BlackBerries!