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Personally, I've always been able to keep track of my mobile use. I have an unlimited message plan, never go over my data and don't often make phone calls - so I'm pretty solid. I'm sure plenty of you are quite the opposite and constantly go over the limits on your data plan. To help keep things on track, Verizon is introducing messaging and voice alerts for set thresholds. The alerts will let you know when you're close to going over your voice or message limit which you can set as needed in your account. Pretty cool features that should help the overachievers out there. Keep reading for the full press release.
New Alerts Complement Company's Lineup of Account Management Tools
BASKING RIDGE, NJ -- Verizon Wireless customers with limited monthly allowances for voice calls and messaging services will soon have a new tool to help them monitor and manage their usage.
Starting in October, customers will begin receiving free, automatic text message and email alerts when they reach thresholds of 50, 75, 90, 100 and 105 percent of their domestic monthly voice and/or text, picture and video messaging allowances for a particular line. Customers who prefer not to receive the new alerts can manage them with the online account management tool My Verizon through the My Usage section, which displays a visual tracker of voice, messaging and data usage. The account management tool will enable customers to opt out of some or all of the alerts as well as add email addresses and Verizon Wireless phone numbers to receive notifications. Customers on Share Everything plans with unlimited voice and text features will not receive these alerts.
CTIA - The Wireless Association® announced in October 2011 wireless companies' agreement to a standard set of guidelines for sending notifications to help wireless consumers manage their usage. These "Wireless Consumer Usage Notification Guidelines," which Verizon Wireless helped formulate, are designed to provide consumers free alerts to help prevent overages and potential additional charges for data, voice, messaging and international roaming services. The company already provides alerts to customers about their domestic data usage and notifications when customers begin roaming in most international locations.
"Verizon Wireless has a long-standing commitment to provide customers with the right tools to manage and monitor their wireless lives," said Marni Walden, chief operating officer of Verizon Wireless. "For customers with monthly allotments for voice and messaging who need to keep close track of personal or family usage, these new alerts can be a valuable tool. Of course, yet another advantage of our new Share Everything plans is that customers can sign up for unlimited voice and messaging services and can talk and text all they want without additional charges."
The new voice and messaging alerts complement an already robust offering of account management tools provided to Verizon Wireless customers. Those tools include:
More information about usage management tools can be found at: http://support.verizonwireless.com/information/usage_tools.html.