Topic Moderator Simon Sage
Last updated 7 months ago
TELUS is one of the three major Canadian wireless service providers. They currently have the BlackBerry Z10 for sale and other BlackBerry devices. TELUS owns Koodo, which acts as their prepaid brand. TELUS was founded in 1990 in Alberta as a holding corporation for the crown company Alberta Government Telephones Commission.
Feb 02, 2015
BlackBerry Classic owners on TELUS receiving OS 10.3.1.2072 update
Although it started with Rogers, it seems as though TELUS has now joined the party in rolling out OS 10.3.1.2072. We've received several reports the OS is now appearing on devices when owners check for software updates and is readily available to download via OTA. If you're seeing it, go ahead and grab it. Of course, let us know how the process goes for you in the comments. Sadly, it appears as though it's only for the Classic, just as with the Rogers release. No word on any other carriers for the moment.
If you want to avoid the whole contract thing, you'll be looking at a $550 dip from you bank account to call the Classic yours, though that would be a bit silly considering ShopBlackBerry sells it for $500. Want to know more about the Classic? Check our full review here or hit the TELUS website to place your order as the device is not yet available in store.
Nov 20, 2014
TELUS offering the BlackBerry Passport for $150 on contract but only in certain regions
If you happen to live in Alberta, Ontario or British Columbia and are looking for a BlackBerry Passport on contract for fairly cheap, TELUS has you covered. In Alberta and British Columbia, the carrier is offering the latest BlackBerry 10 smartphone for $150 when bundled with Optik TV and Internet on a 2-year Your Choice Plan.
Aug 20, 2014
TELUS, Bell and Rogers all offering the BlackBerry Z30 for free!
I'm still no fan of contracts but if you've been waiting to get a BlackBerry Z30 on the cheap or the upcoming BlackBerry Passport isn't for you, now is likely the best time to do so if you live in Canada. Right now, TELUS, Bell and Rogers are all offering the device for free with a 2-year contract on specific plans until Sept. 15th.
Aug 19, 2014
TELUS to be one of the carriers to offer the BlackBerry Passport in Canada
Over the past few weeks now we've received several tips surrounding the list of Canadian carriers who are suggested to be releasing the BlackBerry Passport. It's comprised of all the usual suspects such as Bell, Rogers, and TELUS but unlike some previous device releases, everything surrounding the Passport has been rather hush-hush and the tips have never come along with the typical 'proof' people have come to expect.
Feb 28, 2014
Koodo offering the Blackberry Q5 for $150 outright
If you live in Canada and are looking to move into a new BlackBerry 10 device but don't have a lot of cash to throw around, the fine folks at Koodo may have just what you're looking for. Right now, on their website and in-store you can pick up a BlackBerry Q5 for only $150 outright or $0 if you actually want a plan with their Tab option. For comparison sake, the parent company of Koodo, TELUS still lists the Q5 for $425 outright while Rogers is offering the device for $350 outright. The only drawback? You only have black to choose from.
Oct 11, 2013
TELUS BlackBerry Z30 pricing revealed - $129 on contract, $650 outright
The pricing for the TELUSBlackBerry Z30 has been revealed thanks to a leaked internal doc. Much in the line of other carriers, the Z30 will run you $129 on a 2-year term from TELUS. Good news for those of you looking to buy one off contract as well as the TELUS model will fetch $650 - a full $50 less than that of Bell.
Oct 09, 2013
TELUS rolls out update for the BlackBerry PlayBook 4G LTE
If you thought the BlackBerry PlayBook wasn't going to see any more updates, TELUS is here to tell you otherwise. They're rolling out OS 184.108.40.2063 for the 4G LTE PlayBook today to bring along a few fixes and enhancements.
Oct 08, 2013
TELUS introducing NFC-enabled SIM on October 10th
Much in the same fashion as Rogers did one year ago, TELUS is introducing NFC-enabled SIM cards to be used for mobile banking services. The new SIM will be available on October 10th though sadly it looks like it will only be compatible with the BlackBerry Bold 9900 - not any BlackBerry 10 devices (at least for now).
Sep 18, 2013
TELUS confirms upcoming availability of BlackBerry Z30
Though the UK and Middle East were the first confirmed regions to get the BlackBerry Z30, TELUS in Canada wasn't shy about chiming in with today's announcement to say that they'll be picking up the big-screened beaut eventually as well. Rogers told us they didn't have any info on the Z30 to share right now, and Bell is all in and will be offering Z30 soon. Most regions should likely have access to the Z30 by the holidays, in any case.
Aug 13, 2013
BlackBerry Q5 now available in Canada
The BlackBerry Q5 went on sale today across Canada for about $50 on a two-year contract or $200 on a $150 tab, which falls in line with what we were expecting. Virgin has an exclusive on the red version, and elsewhere you'll only have the black model, even though we've seen the Q5 in white and pink during the launch. Here are some links to everybody putting this on store shelves.
Telus - $425 outright with no contract or $49 with a two-year contract.
Bell / Virgin - $399 outright with no contract or as low as $49.99 with a two-year contract.
There is sure to be some pricing in-between with the tab offers and such that carriers offer but overall the pricing is as was expected with the exception of Telus. That extra $25 seems likely to turn people off a bit after you add in taxes and such. Also remember, if you fancy a red BlackBerry Q5 that's exclusively available only on Virgin Mobile.
With rumors of the BlackBerry Q5coming to Fido already out there, another Canadian carrier has joined the mix as well in a more confirmed manner. Koodo has now listed the device on their website as coming soon. Listing only the Black version, folks looking to pick up a BlackBerry Q5 on Koodo will have the option of getting the device for a low $50 with the Koodo tab or $350 outright. Sure you could get a BlackBerry Z10 or Q10 for cheaper with contracts and all that but $350 straight up isn't all that bad for a BlackBerry 10 device. Check out our BlackBerry Q5 review, if you haven't already.
Jul 15, 2013
New two-year contracts and rate plans heading to Telus and Bell
In early June the CRTC announced a plan that would place some limitations on Canadian carriers including capping data and roaming charges and allowing customers to cancel contracts after just two years with no additional fees. Rogers, Bell and Telus all responded saying they would make the necessary changed to comply with the new codes before the effective date of December 2, 2013.
Jul 05, 2013
BlackBerry Q10 now available in white at TELUS and Bell
After a short exclusivity period, now Rogers isn't the only one in Canada with the BlackBerry Q10 in white. Both TELUS and Bell now offer the white Q10, TELUS has theirs front and center in the online store, as does Bell. Both are $199 on a three-year term, or $700 up-front. It looks like there's no love for WIND just yet.
Even though I tend to favor classic black devices, it was really nice unboxing the BlackBerry Q10 in white when it first launched on Rogers. For some folks, like Kevin, white is the only way to go. Be sure to keep an eye out for these models, since stock may be hard to come by.
Existing Q10 owners, do you wish you held out for the white one? Anyone on Rogers already packing one?
May 16, 2013
TELUS agrees to acquire Mobilicity for $380 million
The wireless landscape in Canada is changing once again as TELUS has now announced they've agreed to acquire Mobilicity. The deal worth $380 million will still need to be approved by the Competition Bureau, Industry Canada, and Mobilicity's debtholders. Over the past little while, Mobilicity was looking to have the company change hands due to financial concerns but if all goes through, it will ensure all 250,000 Mobilicity customers continue to have service without disruption.
"A concern for our customers and employees led us to approach TELUS, which has a reputation for a strong customer focus, as evidenced by their industry leading client loyalty," said Stewart Lyons, Mobilicity President. "I am confident TELUS will look after our employees and our customers, mitigating any disruption to their service, while offering the best outcome for all stakeholders."
In addition to maintaining service for customers, TELUS will also retain all 150 Mobilicity employees throughout the transition process and will offer long term employment to those employees. If you're looking for the full details, the press release from TELUS and Mobilicity can be found below.
May 02, 2013
How to unlock your BlackBerry Q10 from Canadian carriers!
If you're looking to get a new BlackBerry Q10 but one isn't available for your carrier, you still have options. Thankfully in most cases you can simply unlock your BlackBerry Q10 and use it on another carrier providing the networks are compatible (you can use a Rogers device on AT&T for example - more on this below).
Unlocking also proves useful if you are a frequent international traveler as you aren't confined to your carrier's roaming plan and can instead use a local prepaid SIM card in an unlocked device.
Apr 25, 2013
Koodo offering folks a chance to win 1 of 10 BlackBerry Q10 smartphones
If you're Canadian and over 18, Koodo wants you to have a BlackBerry Q10 smartphone and to help you obtain one they're giving away 10 of them. You'll have to head on over to their Facebook page, give them a like and fill in some personal details but after that it's smooth sailing.
In addition, if you opt to share your entry with the world, you can gain one bonus entry as well. As it stands, contest closes onTuesday, April 30th, 2013 at 12:00PM (EST). If you're looking towards entering, we suggest you also read the contest rules as supplied by Koodo on their Facebook page. Also note, we're not affiliated with this contest. It's all on Koodo.
Apr 23, 2013
BlackBerry Q10 launching in Canada on May 1st
If you're in Canada it looks like the wait to get your hands on a BlackBerry Q10 won't be much longer. We got word today that Rogers, TELUS, Bell and a handful of other Canadian carriers will be offering up the full-QWERTY Q10 starting May 1st. While pre-orders have been available for a few weeks now, just a few more days and you'll be able to grab one for yourself in stores and online.
The Q10 will run you $199 on a 3-year term and will also be available on Virgin Mobile Canada, Fido, Koodo Mobile, and Sasktel. Best Buy, Future Shop, TBooth Wireless, The Source, Walmart Canada and WIRELESSWAVE will all sell the Q10 as well.
Still no word from WIND on a release date nor anything at all regarding the Q10 from Mobilicity.
Will you be picking up a Q10? Let us know in the comments!
Feb 28, 2013
Rogers, Fido and TELUS now rolling out OS 10.0.10.672 for the BlackBerry Z10
If you're on Rogers, Fido or TELUS (Yes, that includes Koodo) and are the proud owner of a BlackBerry Z10, you'll want to go ahead and check for software updates on your device. As reported in the CrackBerry forums and witnessed on some of our own devices, software update v10.0.10.85 is now arriving OTA. Yes, that's the software version -- the OS version itself is 10.0.10.672 and the highest release we've seen thus far, including leaks.
Update: BlackBerry has posted on the Inside BlackBerry Blog a detailed look at the changes this OS brings. You can find a quick summary of those changes below.
Feb 07, 2013
TELUS opens up BlackBerry Q10 preorders
Rogers isn't the only one setting up pre-orders for the BlackBerry Q10; TELUS kicked off their reservation system for the key-studded device tonight. Though pricing and dates aren't being set in stone, BlackBerry has been pretty clear that we'll see the Q10 come in April. If you haven't had a chance to check it out, take a look at our Q10 hands-on video.
Feb 06, 2013
How to unlock your BlackBerry Z10 from Canadian carriers!
Since the BlackBerry Z10 went on sale yesterday in Canada, the CrackBerry forums and twitter have been a buzz with questions on if and how the Z10 can be unlocked. Unlocking your BlackBerry from its native carrier allows you to use a SIM card from another carrier in it. This is especially handy when traveling - instead of roaming you can pick up local SIM cards. In the case of the Z10, there is a different sense of urgency going on. With the Z10 not coming to the US until March, a lot of eager BlackBerry fans in the US are looking to pick up a Canadian Z10, unlock it, and then use it on their local US-based carrier.
BlackBerry Z10 Unlocking Instructions
Once you have obtained an unlock code, whether by purchasing it from a third party unlocker or from your carrier, BlackBerry has made it really simple in BlackBerry 10 to unlock your phone.
Step 1: Go to Settings > Security and Privacy > SIM Card
Step 2: Scroll down to Phone Network Lock, and tap the Unlock Network button
Step 3: Enter your 8 digit unlock code, and hit OK.
Voila! You'll see a pop up message saying Network Code Entered Successfully! From there, you can put the SIM card from different carriers into your BlackBerry Z10.
TAKE NOTE: You only have 10 tries to unlock your BlackBerry. If you enter the wrong code ten times, you're going to have a useless phone. So don't do it. Before you enter your code, double check you spelled it right. From there hit OK. If the code does not work, stop right then.
What US carriers will unlocked BlackBerry Z10s from Canada work on?
If you're on AT&T, T-Mobile and their MVNO's like Simple Mobile and Net10, an unlocked BlackBerry Z10 from carriers in Canada (Rogers/Fido, Bell/Virgin Mobile, Telus/Koodoo, ) will work.
While we're still waiting for carriers to launch the BlackBerry Bold 9790 here in North America, if you're on TELUS in Canada you get the other device that recieved it's official unveiling at the same time. Yes, the all new, all touch BlackBerry Curve 9830 has now hit the carrier and you can pick one up just in time for the holidays:
No term - $369.99
1 year term - $319.99
2 year term - $...
Posted by Michelle Haag on 16 Nov 2011 9:24 am EST
Carriers across Canada are starting to announce when they'll be releasing the newly announced BlackBerry Bold 9790. Yesterday Rogers and TELUS both dropped some information, with Rogers being a bit cryptic and only saying it will be out "just in time for the holiday gift-giving season". TELUS went ahead and posted their pricing info for the Bold, but no date for release yet. You'll be able to...
It looks like the BlackBerry Curve 9380 will soon be making its way to Telus. According to this Telus flyer, the full touchscreen Curve should be available in the next few weeks. While we're not totally sold on the Curve 9380 (although we do like the front button layout much better than the Torch 9850/9860), it looks like RIM is aiming towards younger and/or first time smartphone users with...
Posted by Michelle Haag on 17 Oct 2011 5:29 pm EDT
It's no secret that the BlackBerry PlayBook hasn't sold as well as I'm sure RIM was hoping it would. Take it as you will, but some internal documents from TELUS are listing the 16GB PlayBook as "to be discontinued" with the last date for the retailer to order stock of the tablet being back on October 10th and the final day for returns to RIM as November 8th. No indication of the last day the...
Posted by Kevin Michaluk on 8 Sep 2011 12:36 pm EDT
left: Rogers Bold 9900 - $549.99; right: Telus Bold 9900 - $629.99 - same phone, different price
I'm going to be honest here. When it comes to smartphone pricing, I've never been one to pay close attention. I just assume I'm always getting ripped off and paying too much for the damn phone. And when signing a contract, it seems a bit silly to me to worry about the up front cost as where the...
TELUS customers waiting on the BlackBerry Torch 9860 can now get their hands on one. TELUS has gone ahead and officially released the devices to the masses. If you're looking to grab one, you'll either have ti find a retail location with stock or order online. When it comes to price, you'll be looking at a wide array of options with the contracted version of course being the cheapest of the...
Posted by Michelle Haag on 27 Aug 2011 1:41 pm EDT
The Curve line of BlackBerry has always been a little more flexible than other devices when it comes to color choice, and it looks like the latest addition to the family will be no different. On top of the usual black, TELUS looks to be releasing the BlackBerry Curve 9360 in white and pink as well!
Pink makes sense for TELUS, as they have previously donated portions of the sales of pink...
Posted by Michelle Haag on 25 Aug 2011 4:35 pm EDT
TELUS has been toying with the emotions of those people wanting to pick up the BlackBerry Torch 9860, though not intentionally of course. We've seen August 15th, 26th, and the 29th as release dates for the touchscreen BlackBerry, and now the latest word is that it will be available for purchase August 30th.
On the brighter side, RIM's latest announcement, the BlackBerry Curve 9360, was rumored...
Posted by Jared DiPane on 25 Aug 2011 11:14 am EDT
Always fun to see three carriers bring the same OS out as an official release for a device that has yet to be released, but if you are a lucky user who happened to snag a BlackBerry Curve 9360, give this a shot. OS 220.127.116.119 is the latest official available for this device, and yours to download now. While it is an official, you will want to be sure you are careful while loading, and be sure...
Posted by Michelle Haag on 17 Aug 2011 11:40 pm EDT
There have been whispered rumors of the BlackBerry Torch 9810 being available in white sometime in the future, but now it's actually official. Rogers and TELUS have this device up on their websites, and you can go purchase one now! Pricing is of course the same as the original silver Torch 9810 at $549 outright or $199 on a 3 year contract from Rogers or $599 off contract or just $129 on a 3...
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