TELUS launches new trade-up program to help you get that new BlackBerry even faster

Telus Mobility Logo
By Zach Gilbert on 21 Mar 2012 10:16 pm
0
loading...
0
loading...
81
loading...

We all know that having the latest and greatest tech is something that most of us strive to achieve. But we need to be real sometimes; we just can’t always afford the cost of the upgrade, and this is where TELUS plans to help you with their new trade-up program. The new program will allow you to trade in your old smartphone, whether it is a TELUS, Bell, or Rogers device, and get a credit toward upgrading to that latest BlackBerry (or any smartphone). In my opinion this is actually really good timing seeing the launch of BlackBerry 10 is right around the corner.

Of course there are a few details to note in the program, like your phone needs to be in working condition and the screen needs to power on. But if there’s a small scratch or two you should still be able to receive that credit. TELUS also let us know that they will be implementing a limit to the number of handsets that you will be allowed to turn in, and the magic number will be three. So if you have a box of BlackBerry smartphones you can only trade in three, but if you have a few accounts and will be upgrading them all to BlackBerry 10 feel free to bring them in. A little part of the program that I wanted to toss in is that TELUS will be refurbishing the phones you hand in and reselling them to developing countries. But for those devices that have a zero dollar value TELUS will be planting a tree for you, and starting something new to rebuild our planet. The full press release on the new program can be found after the break.

TELUS introduces trade-in program – credit towards new device for your old handset
Survey finds most Canadians have old devices lying around the house, but would like to trade them in

Toronto, ON –TELUS is making it even easier for customers to get into the latest, greatest wireless devices with the introduction of a trade-in program. TELUS’ new trade-in program will reward customers with instant in-store credit for their used devices while giving them a chance to dispose of their electronic waste safely and smartly.

“Putting our customers first is at the core of what we do at TELUS, and that means we are listening and understand they want to upgrade devices more easily and more often,” said Brent Johnston, TELUS vice-president of mobility solutions. “Over the last few years, we’ve launched a number of initiatives making our service easier and more transparent. We have applied the same principles to our new trade-in program. It’s a smart and future friendly way for our customers to get to their next device faster by trading in their current device for credit toward the latest and greatest smartphones and accessories.”



The need for a trade-in program has never been greater. TELUS recently commissioned a survey to find out what Canadians do with their old devices, and found that 61 per cent said they have between one and five old cell phones lying around at home. That same number of Canadians surveyed, 61 per cent, said they would happily trade their old phones in if they would get something in return for doing so. Furthermore, Canadians are very concerned about the electronic waste piling up at home, with 82 per cent stating they would hand in their old phones if they knew they would be disposed of safety.

Working in collaboration with eRecyclingCorps (eRC), TELUS is making its trade-in program available to all TELUS customers, both new and existing. As of today, customers can simply present their device at a TELUS store and will be offered a credit if the phone is recent enough that it can be refurbished or, if not, a donation of $3 to Tree Canada in their name toward the planting of a tree for each unit recycled. Customers can trade in up to three phones, mobile Internet keys or mobile Wi-Fi devices (with a maximum combined value of up to $200). Credits will be applied to device or accessory costs for a new activation or renewal at time of trade.

"This research shows that Canadians not only want a hassle-free way to trade-in their retired devices, but they would also like to be rewarded. TELUS is partnering with eRecyclingCorps to give them exactly what they want - instant credit for devices right at the store," said David Edmondson, CEO of eRecyclingCorps. "The TELUS trade-in program makes it easy for customers to get credit toward the purchase of the latest phones and accessories while safely keeping their old phones out of landfills."

The survey also found:

  • 54 per cent of Canadians would like to recycle their cellphones but don’t know how to
  • 24 per cent of Canadians 18-34 years old see themselves as tech gurus and always use the latest wireless phone vs. -11 per cent for Canadians 35-54 years old
  • Quebec is the champion of device recycling with 61 per cent of Quebecers recycling their old devices
  • TELUS and its team members are committed to delivering a fair, transparent and reliable customer experience by continuing to make friendly changes to services and rate plans. Recent initiatives include:
  • Clear and Simple rate plans with no system access and carrier 911 fees
  • Flexible data rate plans to avoid bill shock
  • Free SMS data usage notifications
  • Device unlocking services
  • International roaming rates that have been reduced by up to 60 per cent and are available without a complex travel pass
  • Redefined device ownership terms that makes it easy to upgrade to the latest and greatest smartphones anytime.
For more information about how TELUS is putting customers first, please visit www.telus.com/you.
In 2011, at a ceremony in Ottawa, Tree Canada formally recognized TELUS as an Ultimate sponsor for contributing more than $1 million to their cause.
Visit about.telus.com/community/en/partnerships/treecanada to learn more.


About the survey
From February 9th to February 10th 2012, an online survey was conducted among a sample of 1,011 Canadian adults who are also Angus Reid Forum panel members. The margin of error — which measures sampling variability — is +/- 3.09 per cent, 19 times out of 20. The sample was balanced by age, gender, region and education according to the most recent census data, to be fully representative of the population of Canada. Discrepancies in or between totals are due to rounding.


About eRecyclingCorps

eRecyclingCorps (eRC) is the world’s leading provider of carrier-grade wireless device trade-in solutions.  Founded in 2009 to provide a scalable model to repurpose and reuse perceptually obsolete devices, eRC partners with global carriers and retailers to provide instant, in-store trade-in credit.  eRC renews devices to stringent certification standards and sells them to consumers in developing countries at an affordable price thereby bridging the digital divide.  eRC will complete more than 5 million wireless trade-ins worldwide in 2012.  For more information, please visit erecyclingcorps.com.


About Tree Canada

Tree Canada is a not-for-profit charitable organization established 20 years ago to encourage Canadians to plant and care for trees in urban and rural environments. Tree Canada engages Canadian companies, government agencies and individuals to support the planting of trees, the greening of schoolyards, and other efforts to sensitize Canadians to the benefits of planting and maintaining trees. To date, more than 77 million trees have been planted, more than 450 schoolyards have been greened, and Tree Canada has organized 9 national urban forest conferences. For more information, please visit www.treecanada.ca.


About TELUS

TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $10.4 billion of annual revenue and 12.7 million customer connections including 7.3 million wireless subscribers, 3.6 million wireline network access lines and 1.3 million Internet subscribers and more than 500,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including wireless, data, Internet protocol (IP), voice, television, entertainment and video.

In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed more than $260 million to charitable and not-for-profit organizations and volunteered 4.2 million hours of service to local communities since 2000. Eleven TELUS Community Boards across Canada lead TELUS’ local philanthropic initiatives. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.


For more information about TELUS, please visit telus.com.

-30-

For media inquiries, please contact:

Elisabeth Napolano

TELUS Media Relations

416-906-9830

Elisabeth.napolano@telus.com
12 comments

drmike

Sounds good to me. Ive got two doing nothing and i want a 9900!!!!

Jimcmf

I want a 9900 as well .... but I could probably sell my used ones and get a bit more for it then Telus is offering.

narci

BB10 is around the corner?

madman0141

No its a really BIG corner. A corner bigger than any other.

Android Market for QNX

lol, indeed. I think this is incentive for me to get a cheap old BlackBerry now and then trade it in when we turn that huge corner.

martinjdub

I wish all peeps could trade for a 9900

the_thunderbird

I am not posting this to be that cynical guy that gets attacked on CB, but I would be a bit concerned that this would be a mechanism for BB to have a further decline in share? Seems like an opportunity to open up the chance to have a newer awesome phone faster - and BB does not fit the bill of awesome right now.

1lomeri

Bro, this is for all phones, and you can upgrade to any of them. The title is about blackberries because it is a blackberry forum.

E.L.

dewey5601

The Source in Canada has been doing a Trade Up & Save program for over a year now. Telus is finally catching up.

Rootbrian

Was being charged $99/month even with the cheapest of the cheap plan I was on and also being charged for sms/mms I never even sent, even a late fee when the bill was paid on time a week before the due date. I didn't tolerate it. But whoever is having a great time and can afford it, enjoy it. ;)

PS. You cannot beat $45/month unlimited everything within the wind zone. I rarely travel out of it, so this is wicked!!

burkey1973

Good, bad or fuggly?
I had the 9700 and was getting sick of paying for data but only getting the "sorry the website is to big to load so we are going to shut down your browser now" on 90% of the web so being on Telus and already thinking of an upgrade I dropped by the store tonight to see what the offer was...

Good - walked out with the 9900 and they gave me $70 for my 9700 (Yes I could have sold it online for more but that's the same price as RIM is offering and I don't have the headache of someone trying to haggle)

Bad - the 70 cannot be put towards the early upgrade fee they charge, only towards the current cost of the device or accessories so the 9900 on 3yr plan is 50 so I had buy 20 in accessories instead of decreasing the 150 early fee to 130 (ever tried to find a $20 accessory at a mobility store?).

Fuggly - the Samsung Galaxy Note that was on display! (Just my opinion - my condolences to the android lovers)

Overall it's great that Telus is offering up the same price as RIM on the Trade up but come on let me put it towards anything I want, if I had gone with the 9790, 9860 or 9810 which are currently 0.00 on 3yrs I would have had to spend 70 on accessories and when you shop around you can get a lot more at shopcrackberry with your 70 bucks than almost anywhere else (Yes - small plug for shop crackberry but they do have great prices)

If you are in the market for an upgrade it something to consider for sure but when I go in next week to upgrade the wife's 9700 to a 9790 (which they were sold out of) I'll have to look at selling her's online (along with holster, charger, hardcase and wall charger - anyone interested?)