CrackBerry.com - Dear Berry

Dear Berry: How do I ignore a call on BlackBerry 10?

Dear Berry — Thu, 09 May 2013 12:34:12 +0000

Need advice on how to solve your BlackBerry woes? Dear Berry is here to save the day.

Hello again readers! Dear Berry is here once again with a mailbag full of BlackBerry questions and woes. This week's question comes from a reader who asks:

Dear Berry -

I hope you can help answer a question for me. I just picked up my Z10 and I see how when answering an incoming call, all I have to do is swipe down. What I would like to know is how do I ignore an incoming call? On my Bold 9900 I would just press the end key. Any help would be greatly appreciated.

Dear Berry: Does sideloading Android apps on my BlackBerry void my warranty?

Dear Berry — Fri, 15 Feb 2013 14:29:28 +0000

I've had a number of users write in asking me about sideloading. While we have some great tutorials on how to load Android applications to your BlackBerry PlayBook or BlackBerry 10 phone from a Windows PC or Mac, some users were wondering not just how to do it, but also if this will void the warranty on the device.

Dear Berry: How do I change the email address associated with my BlackBerry ID?

Dear Berry — Fri, 04 Jan 2013 14:02:17 +0000

Hello my faithful CrackBerry readers and Happy New Year! Dear Berry is here again to answer any BlackBerry questions and woes that you may have. Let's open up the mailbag and see what this week's question is...

Dear Berry: How do I add contacts to the ignore list in BlackBerry Messenger?

Dear Berry — Sat, 24 Nov 2012 15:17:35 +0000

Hello again readers! Dear Berry is here once again with a mailbag full of BlackBerry questions and woes. This week's question comes from a reader who asks:

I would like to add some of my contacts to the ignore list on BlackBerry Messenger but when I go into options I cannot seem to locate it? Can you please help?

Thank you.

Dear Berry: How do I stop syncing my gmail contacts on my BlackBerry?

Dear Berry — Thu, 25 Oct 2012 13:21:14 +0000

Hello again readers! Dear Berry is here once again with a mailbag full of BlackBerry questions and woes. This week's question comes from one reader who asks:

I don't want to sync my gmail contacts with my BB. How do I turn this feature off? I have checked several postings but nothing worked. Several people suggested going to home page/options/advanced settings. My home page/options doesn't have advanced settings and I don't know what a BIS account is.
Thank you,

Anonymous

Dear Berry: How can I search my Docs to Go files on my BlackBerry?

Dear Berry — Tue, 16 Oct 2012 14:01:24 +0000

Hello again readers! Dear Berry is here once again with a mailbag full of BlackBerry questions and woes. This week's question comes from Rob who asks:

How can I search my "Docs To Go" files on my 9800/6.0.0.706?

Dear Rob:

Thank you for sending in this question. There are a couple of ways for your to search your device for your Documents to Go files. Below is the method I use to locate my files but you can use universal search or go directly to the files application to browse through your device or media card for the document you want. Please note this is for the version that came preinstalled on OS 6.

Dear Berry: How do I delete my email address from my contact list?

Dear Berry — Wed, 12 Sep 2012 13:11:39 +0000

Hello my faithful CrackBerry readers! Dear Berry is here again to answer any BlackBerry questions and woes that you may have. Let's open up the mailbag and see what this week's question is:

Hi There,

I'm hoping someone can help me. I set up my hotmail account as an alternative email on my blackberry phone. Now the email shows up on my contact list. Every single one of my contacts have my hotmail address at the top of the page. I can't seem to find a way to remove this from all of my contacts. I also deleted my hotmail account completely from my phone but it didn't delete from my contacts. Can you help me?

Thank you,

Marianella

Dear Marianella:

Thank you for submitting your question to me. This is actually a question that pops up numerous times in the forums. The simplest way to correct this issue is to delete the email as you have done and then wipe the contacts. Keep reading for a simple way to do this without wiping your entire device.

Dear Berry: Can I swap between multiple email drafts on the BlackBerry PlayBook?

Dear Berry — Mon, 03 Sep 2012 17:10:18 +0000

Hello again readers! Dear Berry is here once again with a mailbag full of BlackBerry questions and woes. This week's question comes from one reader who asks:

If I'm responding to various emails, either for work or personal, how do I switch between those drafts and can I compose more than one message at a time?

Thank you.

Anonymous

Dear Anonymous:

Thank you so much for sending this in. As a multitasking powerhouse the BlackBerry PlayBook allows users the ability to create multiple messages at the same time. It offers tabbed email that lets you go up and back between the drafts and your inbox if you need to reference a prior message or open another application to pull information from.

Dear Berry: Best Photo Editing apps

Dear Berry — Sun, 15 Jul 2012 19:53:14 +0000

Hello again faithful CrackBerry readers! Dear Berry is here once again with a mailbag full of BlackBerry questions and woes. This week's question actually comes from two CB readers, who both ask:

What are some of the best photo editing apps available on App World for BlackBerry smartphones and the PlayBook?

For a list of some of the Crack Teams favorite photo editing apps on the market, continue reading after the break!

Dear Berry: Birthday notifications no longer appear in the calendar

Dear Berry — Sat, 09 Jun 2012 16:33:36 +0000

Hello again dear readers. It's time to once again open up the mailbag and clear up any BlackBerry woes you may have. Once again I'm reaching out to the CrackBerry Nation to help another puzzling issue that had my head spinning. This week's question comes from George and he writes:

Hello. So I am having a small issue with birthdays and my calendar. So I input birthdays into some contacts so they show up on my calendar as normal. But I deleted the occurrence so it wouldn't show up any more. Well now I want them back and to show up on my calendar again. But I don't see any way to do that. Even if I delete the birthday then re add it on the same contact it won't show up. If you know how to get that to happen? Any help would be appreciated I have a Bold 9900 on OS 7.1.

Thanks
George

This conversation continued over several emails. Click on the break to see what transpired!

Dear Berry: Help connecting my MacBook Pro using the BlackBerry Remote

Dear Berry — Fri, 25 May 2012 13:10:08 +0000

Hello again dear readers. It's time to once again open up the mailbag and clear up any BlackBerry woes you may have. This week's question comes from one of Mark P and he writes:

Dear Berry,

I really love using the Remote Control application to control my PlayBook. I even used it once to control my MacBook Pro but after the first time of successfully connecting, I couldn't successfully reconnect a second time. I'm wondering if there's any definite way to control my MacBook Pro via the Remote Control application.

Thank you,

Mark P

Dear Berry: Can I turn off the loud low battery alert on the PlayBook?

Dear Berry — Thu, 19 Apr 2012 14:50:25 +0000

Hello again dear readers. It's time to once again open up the mailbag and clear up any BlackBerry woes you may have. This week's question comes from one of Stephen L and he writes:

Dear Berry, Do you know if it is possible to turn off the very loud low-battery alert in the Playbook? The alarm has gone off a number of times in the middle of the night, waking up the entire family - making my Playbook less popular.

Thanks S

Dear Berry: Where is the 'Mark All As Read' option on my PlayBook?

Dear Berry — Wed, 04 Apr 2012 13:06:37 +0000

Here we are again CrackBerry Nation, it's another issue of Dear Berry. So, let's crack open the mailbag and see what BlackBerry woes you have been having this week. The question this week goes like this:

Dear Berry,

Is there any way to "mark all as read" on the PlayBook messages? I have 300+ messages to open.

- Tim and Kim

Dear Tim and Kim,

I see you took advantage of the Native Email feature of BlackBerry PlayBook OS 2.0. The unfortunate, simple, answer to your question is no, there is no way to Mark All As Read on the PlayBook. I too added an email account that had hundreds of unread emails and really wanted this option to be available. However, instead of leaving you out to dry, there is a long-winded way to mark emails unread and requires you to select the emails a bulk at a time. Continue throught the break to find out how.

Dear Berry: Bold 9000 won't start out of storage

Dear Berry — Wed, 28 Mar 2012 13:15:57 +0000

Hello again readers! Dear Berry here to once again open up the mailbag and clear up any BlackBerry woes you may have. This week's question comes from an email I received a few weeks back from George who asks:

Dear Berry: Need some tips on thumb fatigue

Dear Berry — Sun, 04 Mar 2012 19:38:17 +0000

Welcome back CrackBerry Nation to this week's edition of Dear Berry! With all of us here at Mobile Nations finishing up our Fitness Month Challenge, I decided this week's submission should also be about fitness and a common issue many of us avid Blackberry users suffer from. CrackBerry reader "J" wrote:

Dear Berry,

I bought my first BB(9900) about a month and a half ago, and since then I've developed a pretty healthy(?) addiction to it. I find that my twitter, email and IM frequencies have all increased, and I was just wondering if you had any tips on keeping my thumbs in shape?

Best regards,
J

Dear J,

I would definitely take a break here and there and give your thumbs a little rub down and do some stretching exercises (see below):

Dear Berry: Which bluetooth headset should I buy?

Dear Berry — Sun, 26 Feb 2012 21:27:03 +0000

Welcome back CrackBerry Nation to another edition of Dear Berry! It's time to crack (excuse the pun) open the mailbag and answer another question by one of our readers. This week's submission was sent in courtesy of Karla who writes:

Hi, I have a the Bold 9780 and wanted to know what you would recommend for a headset that can notify you of incoming calls ID, emails and text and gps plus other apps. Thanks in advance.

-Karla

Dear Karla,
This is a really great question Karla and one that posed quite a challenge to answer so I thank you for sending it in. When selecting a headset, I normally judge each one by these three factors: quality, comfort, and features. If a BT headset is uncomfortable or sounds like I'm in a tunnel it doesn't get my seal of approval. Now that I've gotten that out of the way, my recommendation for you is ... and in my best impersonation of Ryan Seacrest ....you'll find out after the break!

Dear Berry: Where are my podcasts?

Dear Berry — Fri, 17 Feb 2012 17:11:50 +0000

So, after a long hiatus, I'm back!! I've been away for wayyyy too long, but after the announcement last week I have had a lot of emails come my way and one that was quite popular is frustrations over the BlackBerry Podcast app.

One reader writes:

I know this may be a question for the forums, and I apologize for the length of this email but I feel like I need a place to vent while finding help in the process so please hear me out. My BlackBerry Podcast app has been used daily and worked flawlessly up until about 2 weeks ago. Now every download fails. EVERY DOWNLOAD FAILS! FRUSTRATING! In trying to find support, I sent an email to the address listed in app world which has done nothing, I've searched every forum I could find which seems to lead only to dead ends and empty threads, and I've tried using Twitter and talking to BlackBerryHelp, which only asked what my error message was and then the help went cold. The only method I have not used yet is the support phone number from RIM because I don't want to be charged a $50 incident fee. It got me thinking: why is it so difficult to get a hold of RIM for support for their own apps? Is there a method out there that I'm not aware of for support for programs created by RIM itself that won't require me to give a credit card number up front? Third party developers have been fantastic at help when I have questions or problems but it's near impossible to get a tenth of the help for a smartphone issue that is RIM specific and not carrier related. It's a shame, because when I had an issue with my PlayBook support couldn't have been better.

Thanks for the help and for letting me vent, hopefully this leads to some help for anyone in a similar situation.

- John

Welcome Back Dear Berry, CrackBerry's weekly column addressing any and all of your BlackBerry woes!

Team CrackBerry — Sat, 11 Feb 2012 16:00:22 +0000

If you've been around CrackBerry for any length of time, you may remember Dear Berry. Dear Berry took a bit of a hiatus (ok, maybe more than just a bit) but now she's back, better than ever and ready to help with all of your BlackBerry woes. If you need advice on how to better balance your life and/or your life with your BlackBerry, Dear Berry is here to save the day. Have a question about BlackBerry etiquette? Need advice on how to cope with your BlackBerry addiction? Dear Berry has you covered. And while DB prefers technical questions to be asked in our amazingly helpful CrackBerry forums, she's pretty good with troubleshooting BlackBerry issues and can handle those too. Whatever the problem, Dear Berry has the answer!

Send Your Questions To Dear Berry: If you have a question, comment or just need advice, you can send an email to dearberry@crackberry.com or on Twitter @DearBerryCB. She'll pick a question each week (maybe more if they start pouring in!) and answer it here in the blogs. So if you're in desparate need of help - worry no more because Dear Berry is back!