Here's a fun tip from the Adam arsenal. One thing that I always do before upgrading or reloading my BlackBerry OS is take a screencap of all my screens and folders. Why? Just in case something happens and I have to start over again. I have OCD when it comes to my home screen and icon setup, so I always want things just the way I like them. Having a screencap saved to your memory card (don't save it to your device or it may go missing when you upgrade) will help you not only see how your icons were arranged, but also know if you need to download any apps again after an update. All in all it's a great way to do things - it only takes a few seconds to snap the screen and it can be a real life saver should something get screwed up. If you don't have a good screenshot app for your phone, you can grab our old favorite Capture It from the link below. On your BlackBerry PlayBook just hit both volume buttons at the same time to grab the screen.