RIM's big annual show, the Wireless Enterprise Symposium for BlackBerry Users (or WES) is coming up April 27th to 29th in Orlando, Florida. It's an enterprise/industry show rather than a consumer one, but it's always a great show and an awesome time. The only bad thing about WES is getting there - if you miss the early bird special, conference passes run for $1799.

Fortunately, the folks at Zenprise let us know about a little contest they're running that will give one lucky winner a free pass to attend WES and even up to $500 to cover air travel. To enter, simply become a fan of the Facebook Zenprise page and write your funniest end user smartphone support story on the wall. If you decide to do a video post and win, they'll also reimburse the winner up to $500 for air travel. Be sure to jump over the fan page for full details.

Bla1ze, Adam and myself will be at WES 2010 this year so if you're a CrackBerry reader and end up winning be sure to let us know. We can meet up for a roundof Campari (on Adam.. suckah!).

• Visit the Zenprise Facebook fan page >>

Zenprise has just announced a service enhancement to their MobileManager offerings for IT departments. The new enhancement which is called User Health check allows an IT Admin to run a full scan to diagnose and resolve the most common user support issues. A 100 point health checklist includes such items as checking for hardware and software issues with the device, user configuration errors, carrier related problems, backend server issues, or device encryption problems. All of which, when diagnosed correctly can be fixed up with very little user interaction and no wasting of time which is always important when it comes to enterprise solutions. With the influx of users who may be getting new devices for the holidays, this should come in quite handy.

• Click Here To Learn More About Zenprise MobileManager >>

[ BBCool ]