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BoxTone

As any IT Admin will tell you, working with multiple platforms in a deployment stage can be rather tedious especially if you are working on a larger scale. Controlling and authorizing all those devices and different platforms with IT policies and security settings is no easy task. Larger organizations have managed to do it for years now without very much help from management systems but with the ever increasing growth of devices in the market, deployment has become much harder these days. That's where BoxTones latest announcement comes in.

BoxTone’s EMM platform now delivers full enterprise-grade security, management and governance based on key enhancements made to its automated Mobile Device Management (MDM) Engine, which include:

  • BoxTone Security Management Dashboard: Provides real-time visibility into the global mobile security posture and compliance status – from across the enterprise down to the individual device – with trending information and acute details on security gaps or non-compliance.
  • BoxTone Policy Management: Automatically maps and extends existing enterprise policy typically defined and managed in Active Directory, then automatically synchronizes policy adds, changes and removes to all devices with no manual intervention.
  • BoxTone Configuration Management: Automatically adjusts device configurations based on changes to mobile and enterprise policies with no manual intervention.
  • BoxTone Compliance Management: Continuously monitors the end-to-end security status of all enterprise devices, applications, mobile services, dependent infrastructure and existing security and policy systems, and automatically detects, remediates and logs violations with no manual intervention.
  • BoxTone Mobile Analytics: Includes comprehensive data warehouse and Governance, Risk and Compliance (GRC) reporting to deliver a holistic approach with full audit capabilities and proof of controls.
  • BoxTone Platform Integration: The expanded EMM platform integrates with existing security and policy management systems to ensure consistent policy enforcement across the enterprise; eliminates the typical risks associated with traditional MDM tools that create their own separate, gap-riddled policy stove-pipes.

Now more then ever, device deployment can be handled in a such a way that is both cost effective and easily handled. Device provisioning can be started, monitored and finalized from within one system making deployment to multiple platforms such as BlackBerry, Android and iOS easy as it can be currently. Check out the source link below for the full details.

Learn more about BoxTone

BoxTone - Now with full BlackBerry 7 support

 
BoxTone

Press Release

COLUMBIA, MD – August 29, 2011 – BoxTone, the leader in Enterprise Mobility Management (EMM), today announced support for the BlackBerry® 7 operating system (OS), now running on new mobile devices including the BlackBerry® Bold™ 9900 and 9930 with touch display and keyboard, BlackBerry® Torch™ 9810 with touch display and slide-out keyboard, and the all-touch BlackBerry® Torch™ 9850 and 9860.

Across these new devices, key capabilities for the enterprise user include the faster processors, increased memory, sharper high resolution display, faster WebKit browser with HTML5, and pre-loaded Documents To Go®, across a variety of form factors to meet the need and preferences of enterprise users. The launch across 255 carriers and partners ensures global availability often required by the enterprise.

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Boxtone Logo

Today at the BlackBerry Developers BoxTone announced a new product to accompany their growing product line. It's called Mobile Analytics Platform and it's an enterprise tool to assist companies develop and support BlackBerry smartphone applications in less time and maintaining a high quality experience for the end user.

The smartphone application world which started off with consumer focused like Twitter and Facebook and have now evolved into enterprise focused, in many cases they've become mission critical. The management of these apps to ensure the application and the core BlackBerry smartphone experience needs to be protected.

Mobile Analytics Platform (MAP) a does just that and they are inviting developers to join the beta program now. 

Press Release

BoxTone Unveils New Mobile Analytics Platform at BlackBerry DEVCON 2010  

BlackBerry DEVCON 2010 - San Francisco, CA - September 28, 2010 - BoxTone®, the leading provider of proactive Mobile Service Management (MSM) software solutions, yesterday announced new software to help enterprises develop and support BlackBerry® smartphone applications faster, while ensuring the high quality experience that mobile users demand.

Unveiled by BoxTone CEO Alan Snyder at BlackBerry DEVCON 2010, the BoxTone Mobile Analytics Platform (MAP) combines a Mobile Analytics DevKit of application instrumentation tools with a web-based Mobile Analytics Dashboard to simplify and optimize the mobile application lifecycle from development to deployment, operations and support.

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BoxTone Logo 

The folks over at BoxTone are having a webinar this week to discuss how they are leveraging the new features in the BlackBerry Torch 9800 and OS6 with the BoxTone Enterprise solution.

If you work with BlackBerry's in the enterprise space BoxTone is a must look at product. They really burst onto the scene and became a BES household name back in the Day Light Savings Time (DST) change. The provided a free product to help push down updates to handhelds to accommodate for the new DST.

This is one of those products that you need to look at AND they are giving away free stuff!

09.15.2010 : WEBINAR : Making BlackBerry 6 and BoxTone Central to Your Mobility Strategy, September 15, 11:00 a.m. EDT

Seeing increased demand to deploy the BlackBerry Torch 9800 featuring the new BlackBerry 6 OS? Boasting a richer browser experience, new touch screen capabilities and that legendary BlackBerry keyboard, the Torch is consumer friendly AND enterprise ready. But are you ready to rapidly deploy, manage and support these new devices at the lowest cost and effort? Then register now for this live 60-minute interactive Webinar on all that this great new smartphone has to offer when supported by best-practices, proactive mobile management.

Topics covered will include: 

  • how to make BlackBerry 6 the foundation for enterprise mobility
  • best-practices for management and deployment of BlackBerry 6 and all other smartphones
  • how to simplify migration and support via User Self-Service
  • tactics for policies and support of corporate-owned versus employee-owned smartphones.

All attendees who remain until the end of the Webinar will be entered into a drawing for a chance to win a $50 gift card to Crackberry.

BoxTone WES 2010 Recap Tomorrow - Register Now

Aside from throwing one hell of a party at WES, the good folks from BoxTone did take plenty of time to explain their offerings to every one who attended. Just in case you couldn't be there at WES 2010 but still wanted to catch up on all the BoxTone happenings, there will be a free seminar tomorrow for anyone who wants to attend. Topics to be discussed at the seminar include:

  • The new BlackBerry Expert Support Center (BESC)
  • What’s new in BlackBerry Enterprise Server and BlackBerry Enterprise Server Express
  • Latest on BlackBerry 0S 6.0
  • Real-world, automated mobile management best practices at use at companies like HP Enterprise Services, Northern Trust and PNC

As a special bonus anyone who sits through till the end will have the chance to win a $50 Amazon gift card. If you're interested in learning more about BoxTone you'll not want to miss out. The highlight reel begins at 11am EDT.

[ youtube video link for mobile viewing ]

This year RIM had over 100 sponsors participating in the Solution Showcase at WES 2010. With the CrackBerry.tv camera out in full force at the event we figured it only made sense to hit the show floor and give those sponsors a chance to get even more bang out of their buck by having the opportunity to talk to CrackBerry Nation.

One of the things I've realized over the years is that even though we tend to put a consumer-focus on the CrackBerry site and day to day editorial, we have a TON of visitors from the business/enterprise space who check in with the site daily to keep on top of the news (they just don't leave comments at quite the same pace!). So for this series of posts (we split the tour up into five parts) the focus is more heavy on enterprise, but with some consumer stuff mixed in too. 

Part I has us talking to the folks from BoxTone, Tether, WorldMate, and Bayalink. Check out the video for a quick overview of each of these companies and their offerings and be sure to visiit their sites to learn more.

BoxTone Lounge After Dark

This one is for all the people live on location in Orlando attending WES 2010....

For the past couple of years at WES the good folks at BoxTone have organized the BoxTone lounge as the official unofficial place to chill between sessions and keynotes and meetings. Always a good time but somewhat lacking in the bevvies since it was a daytime thing, this year the Lounge is going BIGGER, better and badder with a South Beach mashup evening party around the Pool at the Marriott.

The BoxTone Lounge After Dark is the exclusive big party Monday nite after the opening reception. There is going to be an ICE LUGE (w00t!), good music, some fun games and a pile of surprises. They're expecting more than a thousand people to attend, and there are limited slots so all must register (click the image above).

Win a VIP Pass: If you're attending WES 2010 and are not already registered for the BoxTone party, you can register by visiting www.boxtone.com/afterdark and using code cracky1. We've got some VIP passes to give away too, so be sure to register now! We'll see you there!

BoxTone

In conjunction with the announcement of BlackBerry Enterprise Server Express, BoxTone has also announced that their software will support the new service to the fullest. BoxTone stated that they have entered the certification process for the new software, allowing them to support new BESX users. The company expects a rise in demand from small businesses looking for a simple, low-cost Enterprise solution.

"BoxTone applauds Research In Motion for its introduction of the exciting new BlackBerry Enterprise Server Express," said Alan Snyder, CEO, BoxTone. "BoxTone supports all industry initiatives that help organizations both large and small mobilize their businesses faster. Thanks to our intuitive mobile management approach, BoxTone software enables organizations that deploy BlackBerry Enterprise Server Express to economically and reliably unlock the productivity of their mobile users and applications."

BoxTone continues to deliver easy to use, low-cost solutions for small and mid-sized businesss. For more information on the BESX support and more, check out BoxTone.com. 

BlackBerry Outage according to BoxTone

Our friends at BoxTone hit us up with an email earlier today with some information of how things played out yesterday from both their and their customers' perspective. We've talked about BoxTone lots of times here before on CrackBerry - they focus on enterprise companies that have a LOT of BlackBerry Smartphones running and provide monitoring and managements services. An afternoon like yesterday is where their services really make an impact. Here's what they told us (all times EST):

  • Between 3:00 and 4:00 PM - Problems with BBM and BIS internet browsing reported around the web (I personally experienced around 3:30 PM).
  • Between 6:30 and 7:00 PM - The problem extended to BES email, preventing the delivery of BES emails to and from BlackBerry smartphones. At each of our customers, BoxTone detected a greater than normal quantity of users with messages pending, based on our learned baseline of what is normal for each server and carrier, and immediately generated a warning alert our customers before the flood of user calls (Sample email alert below). BoxTone also placed all affected BES and Carriers in a Critical state on our customers' Operations Dashboards (depicted by the red dots next to each BES and carrier). The steady growth in Pending Messages beginning around 6:45 is annotated in the attached screenshot and continued until the issue was resolved early this morning. From our monitoring data, it appears that BES were able to communicate with the RIM NOC throughout the outage; however, the NOC was unable to deliver messages.
  • At approximately 12:09 AM, BoxTone detected a brief disconnect in the SRP connection of each BES to the NOC; it appears RIM reset the NOC SRP connection to complete their fixes. Following this reset, delivery of BES mail resumed.
  • By 2:45 AM or earlier, BoxTone detected that most of our customers had returned to their normal (baselined) service levels, and that the backlog of pending mail had been delivered. BoxTone generated notifications informing our users that their service levels had returned to normal and updated the status of the BES and carriers to Normal.

Pretty interesting stuff. Big thanks to Mitch and the BoxTone team for sharing it with us. You can learn more about their services at BoxTone.com.