Being a consumer these days is already hard enough with all this HSPA+ / 4G nonsense we have to deal with. Having to deal with inaccurate packaging and inaccurate information does nothing to help this situation. We're sure this is just a slip up, but realistically these days these things shouldn't happen. How this ever got approved for store shelves we're not sure -- but one thing is for certain, and as much as it hurts to say it, T-Mobile will need to pull these devices or at minimum the boxes off the shelves.
The BlackBerry Bold 9900 does in fact have a 1.2GHz processor, but it's not dual-core as indicated on their material nor does it have an on-screen keyboard. Likely the worst part of this scenario is that in-store reps are passing along this information as fact, when it's entirely inaccurate. Needless to say, hopefully T-Mobile will fix up their packaging before you know, someone decides to sue them for false advertising or something like that.
Maybe they really believed it was dual-core, that's why they figured they could get away with charging such an excessive amount for the device over other carriers? Just a thought.