T-Mobile has moved to fulfillment via direct ship for BlackBerry 10 devices
on 10 Jan 2014 02:13 pm
If you've been through the CrackBerry forums the past few days there has been plenty of talk surrounding T-Mobile removing BlackBerry 10 devices from their consumer site. Previously, the BlackBerry Z10 and the BlackBerry Q10 were listed and recently they were removed, though, the Q10 remained listed on the T-Mobile business site.
This led many folks to assume, for whatever reason, that T-Mobile had 'dropped' BlackBerry 10 support despite their well known business initiatives with BlackBerry. We reached out to T-Mobile for clarification on the matter and here's what our T-Mobile spokesperson had to say.
T-Mobile continues to support the BlackBerry platform. Current T-Mobile customers can buy BlackBerry Z10 and Q10 devices online at https://my.t-mobile.com through Care and B2B sales channels. New customers can order the smartphones via direct ship at T-Mobile retail channels or through telesales. The T-Mobile retail channel has moved to fulfillment via direct ship for BlackBerry devices, rather than in-store inventory.
We heard along ago that this was going to be the case, so it looks as though T-Mobile finally just made all the changes for it. If you want a BlackBerry 10 device on T-Mobile you might not see it listed on their website but customer care will order one for you as will retail locations and ship them directly to you but the support for BlackBerry 10 devices is indeed, still there. Again, not new information but rather clarification for those who thought otherwise.