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< >

T-Mobile expected to roll out BlackBerry 10.2.1 in March, cites WiFi calling integration as the reason for delay

By Bla1ze on 20 Feb 2014 02:56 pm EST
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If you're on T-Mobile USA and have been wondering where the heck BlackBerry 10.2.1 is, we now know thanks to comments from Mike Sievert, Executive VP and Chief Marketing Officer at T-Mobile. Taking to Twitter to answer questions for BlackBerry users, Sievert noted the delay is due to the WiFi calling integration on BlackBerry 10 devices which is a key offering from T-Mobile. 

So that's it. If you're not willing to explore the world of leaks and autoloaders, come early March we should see it rolling out to all T-Mobile customers. Great to finally have an answer explaining the delay, if only they had of mentioned that earlier instead of just ignoring the question altogether.

Topics: T-Mobile Carriers

274 comments

pvphooman

+1

Z10STL100-3/10.2.1.2141 CB10

nhanken

Early next March 2015!

Posted via CB10

Observation Junkie

Don't be silly, that's too early, more like March 2117

Catapulted from my Z10.

Observation Junkie

And by that time, you will be the only one with a BlackBerry phone. The world by then will be dominated by the two leading tech giants, Facebook and WhatsApp

Hope you enjoy bbm your self, it's going to be a solo event.

Catapulted from my Z10.

BerryRipe

Any word on Verizon? I listened to the latest podcast which stated the roll out has been active but it getting stuck. More info on that would be appreciated!

Keep The Faith  BlackBerry Q10 

Dr J39

I'm with Verizon, and received my update a month, or more, ago.

F1 JV

Q10 here...no Verizon update yet. :^(

Peugeot 505 STI» Peugeot 405 Mi16» Honda S2000»...Chevrolet Corvette C7

BlueBerryNYC

I have the Z30 for Verizon and no update at all bit yet the Z10 and the Q10 received there's. Sup with that?

Reporting Live from my #blackberryZ30

jojo beaconsfield

@OJ..that's not nice...BB is smelling blood and they know video is going to kill everybody,and they're desperate,get that video thing going

CherokeeMarty

You're too late OJ. Facebook now owns WhatsApp in its entirety.

Oglon3r

Take a load of this trolltard. hahaha

freddysrevng3

OJ.... gotta tell you these clowns at TMob are really trying to look past their recent slight towards us and trying to entice me to bring my 3 BlackBerrys over from ATT.... because Lord knows if ATT is, even, thinking about 10.2.1.... I doubt they are....

CB from the Z30...

tjross

Why wait on AT&T? I've been running 10.2.1.2102 for weeks now.. and it's sweeeet. Almost double my z10 battery life compared to 2.1.176

Posted via bb10.2.1.2021

Torymon

I'll second that! Only a week or so and appreciable difference! Love my ATT Z10! Rocking 10.2.1.2102

Posted via CB10

ThunderShock2005

I actually brought my AT&T Q10 to T-Mobile. Trust me. That will be a mistake. Just sideload.

Yes your phone's HSPA+ and LTE will work. BUT Dead zones everywhere. In the most vital places for me too. Customer service that can't even understand what I'm talking about when I have a problem. They refuse to let me opt out of the arbitration clause.

I'm actually thinking of switching back. :-(

Posted from my BlackBerry Q10--AT&T branded but now on T-Mobile

EchuOkan1

Good question. At least they are releasing 10.2.1. AT&T has not even bothered to say anything to that effect.

rjerrell87

I lose a little more faith in att every day.

My Q10 is sexier than your Q10.

Torymon

On phone with Att yesterday and "I don't have any information on that at this time. ". Okay..
Why not I wonder! Perhaps they're working on the wifi calling. Here's holding my breath!

Posted via CB10

styleskey

You took the words right out of my mouth

Bbm#42

Deb0210

Finally! About time T-Mobile.

Posted via CB10

pvphooman

Thanks t-mobile for some answers. You guys were really good with customer service..

Z10STL100-3/10.2.1.2141 CB10

Observation Junkie

You sure?

Catapulted from my Z10.

Damiand

Not anymore they are not. Their customer service was the best a few years ago. Now even Verizon is better than them.

Posted via CB10

Dukun

I'm not so sure they are better... I had to advocate on behalf of my parents who had a terrible time with some fraud that occurred (and recurred) in connection with Apple stores. Since then I know multiple people that had problems. Verizon was not direct in taking responsibility or compensating and it took a lot of time to correct. And then half a year later and more fraud through some "automation" they apparently told them, whatever that means. So now they have to change their numbers... ugh.

locke7

At least they're not pretending the update doesn't exist like Verizon.

Posted via my Q10, USA

BKGreen

Come on AT&T surely you can top that, right?

Posted via CB10

Torymon

Haha haha ha... oh, you were serious. sorry! Lol

Posted via CB10

brian4591

BlackBerry 10.2? Does he even know what OS they are delayed on?

brian4591

Ohhhh Bla1ze quick on the grab. You beat me by one second replying to my own message. LOL

freddysrevng3

Blaize.... someone at CrackBerry should do a "WhatsApp vs. BBM" comparison... I don't want to have to download WA on my Z30 to figure it out....

What do you think?

Thanks

CB from the Z30

Observation Junkie

Spot on, yeah a real proper comparison.
I managed to get one of my work colleagues finally to load BBM onto his Samsung. I think he likes it already.

Been sharing some funny voice notes and he called me over bbm call.

I think he will ditch WhatsApp

Catapulted from my Z10.

Prem WatsApp

Well done, OJ.

iPhone for me? Scr... ahem Q that! (posted from the latter)

brian4591

LOL Freddy, what does that have anything to do with the article or my comment?

But yes that idea would be good.

Observation Junkie

Absolutely nothing, but he's raised a good point.

Catapulted from my Z10.

freddysrevng3

@ brian...more about proximity to Blaize to make the suggestion. no disrespect intended.

CB10 from the Z30

brian4591

Oh don't worry. I saw the smooth move.

I'd do the same to get a word Bla1ze.

Posted via CB10

brian4591

Mike Sievert posted more on Twitter, "I'm referring to 10.2.1 ran out of twitter characters!"

AnotherBillJ

This announcement should make a few people happy (or happier, at least).

Cheers. :)

mckillio

I wonder which version of 10.2.1 it will be, hopefully the 2xxx build

oystersourced

The post says BlackBerry are working harder on it so it suggests that it will be an even newer build.

Posted via CB10

calyth

Who cares after that TMO promotion fiaso?

CV4evr

Who cares about the TMO promotion fiasco

Posted via CB10

CV4evr

And that's why you're commenting here, right?

Posted via CB10

Observation Junkie

Well I don't think that guy is going to spray paint his response across your forehead
:)

Catapulted from my Z10.

pvphooman

We're waiting on wifi calling functionality for our 10.2.1 leaks.

Z10STL100-3/10.2.1.2141 CB10

mckillio

T-mobile customers with a BB10 device?

Bobert_123

I was expecting it before the end of February... at least we have an answer...

Posted via CB10

davidmcromano

FINALLYYYY there is a hope! Took long enough to get a response that still projected a wait period of two weeks give or take.

HigherThanMars

Can I get some wifi calling? I've been on 10.2.1 since it was first leaked, wifi calling is all I'm missing.

C00270EBC check out my Tattoo channel! Brought to you by Laughing Buddha Tattoo and Body Piercing

LtHavoc21

Personally, I could have lived without it as long as 10.2.1 came out earlier. Went to leaks. Haven't looked back.

Posted via my weapon of choice, Z10 running 10.2.1.537

CarGuy1368

Everyone on a U.S. carrier has been wondering where the heck 10.2.1 is.

Posted via the super amazing BlackBerry Q10

David Tyler

Since (as it turns out) Rogers can't send one of their SIM cards to a US address (they're not regulated here). we AT&T saps now have the option to wait for T-Mobile's release instead of buying a Rogers card on EBay.

Posted via CB10

katiepea

Translation: we forgot BlackBerry existed until we were shamed on twitter, so we got our intern Steve compiling a Wifi calling app currently.

Frugalcat

That's what it seems like

Posted via CB10

ralfyguy

Damn right...

Posted via CB10

raino

Apparently WiFi calling has been in whitelist testing for a while now, and it was **not** the reason 10.2.1 was being delayed (both pieces of information from the forums. I'll dig up the posts if needed.)

Also, a March release may have already been in the motion for a while: http://forums.crackberry.com/blackberry-z10-f254/t-mobile-rep-when-do-we...

MADBRADNYC

Exactly! I don't buy it for a second. If Wifi "Calling" is the issue, what about all the other carriers that don't even offer it????

Also, I've been talking to countless CSRs and their supervisors. Not only can they not provide information about a release, they are also unfamiliar with 10.2.1!!!!! How can T-Mobile provide customer service if the CSRs have not even been trained on the OS yet? History shows it normally takes 3-4 weeks for training, and that's even for devices they like.

Woe is me.... I am fearing another delay after this one just for training purposes. April-Maybe???????????;;;;;

Posted via CB10

Pete The Penguin

I saw something about this, buggered if I can remember where.

TMO are jerking folks around, as are the rest of the carriers. They're all cr@p and only want one thing... your money!!

castano22

Can't they just give us the 10.2.1 update now and then update it once they have 10.2.1 working?

Posted via CB10

katiepea

well consider the leak is the same thing, may as well just install that and wait for the wifi calling addition, that would give you the exact result you're suggesting.

Dominick079

They can't even get 1 update out and you expect them to make 2 updates for the same OS SMH

Posted Via AT&T BlackBerry Z10

davisgq

Great news for T-Mobile customers. Now if only VZW users can get some kind of information as to when they're gonna release 10.2.1. I can't believe that NO ONE at VZW seems to know anything about this. Surely SOMEONE is/has been testing this, no? Maybe Bla1ze or Kevin can get something from VZW? :)

crackbrry fan

Not good enough of an excuse, globally rolled out, only US carriers are having issues, must be a poor infrastructure on place if it takes that long to integrate wifi calling another fail!

Posted via CB10

athomas917

* cough bullsh*cough

Posted via CB10

lnichols

So BlackBerry's fault plain and simple and it is their issue to resolve.

Posted via CB10

gokulesh

You seem to have developed some serious BlackBerry hate recently. How do you know it is BlackBerry's fault? Because T mobile worded their answer to imply that? I don't trust anything any US carrier says.

Posted via CB10

sixpacker

He didn't imply it, he categorically stated the issue was with BBRY. If it isn't let them deny it. Let's have it all out in public.

lnichols

Exactly. I tweeted BlackBerry saying the ball is in their court now. They can respond if what T-Mobile says is false. But since we know that people who have updated to 10.2.1 don't have working wifi calling then I think it is easy to see that what T-Mobile is saying is correct.

Posted via CB10

freddysrevng3

@ six....great icon, bro... "Shot Down in Flames"....top 10 for all times...

CB10 from the Z30

cbvinh

I think his implication is that Wi-Fi Calling is the software responsibility of BlackBerry, not T-Mobile. From threads on CrackBerry, it does seem that T-Mobile doesn't write the code into the OS, it's BlackBerry.

Frugalcat

Just happy we have something more than coming soon from T-Mobile.

Posted via CB10

c0y3

This guy from Tmobile is bullshit speaker.
Anybody with a leak running Tmobile?
Running out of characters?? Come on.

Posted via CB10

jcarlos100

Maybe he's referring to twitter??

Posted via CB10

jcarlos100

Awesome can't wait!

Posted via CB10

3_M4N

Verizon
Why U No announce 10.2.1 for Q10 and Z30?

Posted while peeking and flowing on my incredible BBQ10! 

ThunderShock2005

Ugh. I need that in a meme.

Posted from my BlackBerry Q10--AT&T branded but now on T-Mobile

Tater Tots

Now what's the excuse for the other US carriers?!

Posted via CB10

doxa sub750T

Very welcoming news and it looks like TMOBILE will be first again to real sense BlackBerry 10 OS update in the US.

Cheers

Posted via CB10

FryBerry

Okay, that's great but where is my update for the Q10 on Verizon???

OLY-JIM

10.2 is not 10.2.1...I hope that he simply made an error in omission. If they release 10.2, then I'm canceling T-Mo.

Sent via BlackBerry Z10

chiphazard

Worth the wait for wifi calling. Wish Rogers still had it.

BlackBerry Since 2006. Rogers Halifax, NS - Official 10.2.1

diegonei

Well that's actually good news, no?

intrepid_pe

What's AT&T reason for their delay? Easy, they don't know and they don't care!

Posted via CB10

mvpcrossxover

Wait, so T-Mobile is blaming on BlackBerry? When he said "BB working hard on it". Does he knows BlackBerry is spelled with two capitals b?

TightDebbie

Do you know it not "Does he knows"?
It is "Does he know".....

You're not much better...

Posted via CB10

cbvinh

It is BlackBerry's fault if the problem is with the code in the OS to support it. 10.1.x supports Wi-Fi Calling fine and still does, which implies there's something different in 10.2.x that broke it.

If Wi-Fi Calling has been working, which one 10.2.x tester said on CrackBerry, then the fault returns to T-Mobile for the delay.

TightDebbie

"Cumming soon "...

Posted via CB10

PegBerry

When is Z30 coming, that's what I wanna hear.

emanuscript

At least they are honest about their reasoning. Verizon was super slow in updating to 10.1 because Skype would be available after that upgrade.

Posted via CB10

nyver

Finally

Posted via CB10

oakvillerelopro

Complete BS from Tmob

Posted via My rocking Droidberry Z30 on CB Forums

ryanmonahan

Fuck you tmobile

Posted via CB10

The_Dark_Knight_Forever

Finally a response to the questions!! T-Mobile had better change their decision to not continue selling BlackBerry devices soon or they will lose this 12 year customer!

Posted with my T-Mobile USA BlackBerry Q10 via CB10.

Ordersol27

I got on hold to a rep and he told me that they didn't even 10.2.1 to test. I dont believe anything these scumbags say

Posted via CB10

Dominick079

When will people stop believing customer reps when it comes to OS updates? It has been stated numerous times on here that customer reps don't know anything about OS updates until it's already released.

Posted Via AT&T BlackBerry Z10

Ordersol27

I know that they know nothing, he was so adamant about them not receiving a test os. He was talking out of his ass, which was frustrating

Posted via CB10

Dominick079

Yes I know it's very frustrating and it's why I don't ask them anything to do with OS updates. I have been installing leaks and haven't looked back. Good thing they are available otherwise I would still be stuck on 10.1.

Posted Via AT&T BlackBerry Z10

BB Adict

+10000

Blackberry always.....

nerdydaddyo

What is there, like 10 people still placing faith in T-Mobile on here? Unlock the device, get a Rogers SIM, and forget about T-Mobile. You'll be much happier.

I used my Q10 to create this CrackBerry madness!

freddysrevng3

@ nerd....will Rogers work in Chicago? I am disgusted with all of the US carriers....Rogers seems to have fallen in line quite nicely since we threatened them....

CB10 from the Z30

F1 JV

I'm right on the border...went to the last Bayfest in Sarnia sponsored by Rogers...Maiden-Maiden-Maiden!!!

They NEVER advertise to America/Americans...ever. I only see their commercials on CBC, CTV and Global.

I would be curious to find out about international sales with Rogers...but I think the extra taxes(GST, national sales tax) would make any of their plans noncompetitive to the corresponding USA plan.

Peugeot 505 STI» Peugeot 405 Mi16» Honda S2000»...Chevrolet Corvette C7

F1 JV

I really wonder if you are not Canadien or not living in Canada...if you could sign up with a Canadian carrier?

Peugeot 505 STI» Peugeot 405 Mi16» Honda S2000»...Chevrolet Corvette C7

ThunderShock2005

You probably can get a prepaid plan of some sort.

Posted from my BlackBerry Q10--AT&T branded but now on T-Mobile

F1 JV

Maybe, I'll go into a Mack's Milk and find out.

Then I'll hit Sears-Simpson, Zeller's and Home Hardware before going to Harvey's for lunch.

Peugeot 505 STI» Peugeot 405 Mi16» Honda S2000»...Chevrolet Corvette C7

F1 JV

I forgot...I might hit up a Loblaw's for some President's Choice items before heading back to the States.

Peugeot 505 STI» Peugeot 405 Mi16» Honda S2000»...Chevrolet Corvette C7

dgbarclay

Finally! I was seriously thinking about switching to Verizon. 10.2 is the answer to all my OS10 issues. I really love T-Mobile. I was Just in Jamaica and as a courtesy for some issues I had with the service, T-Mobile gave me wifi calling for free. Just so you understand, using wifi calling to call or receive calls from outside the USA is usually see as a long distance call and is billed accordingly. So Big up to T-Mobile. I really hope I can get Shazam and the Ring Central app running on 10.2.

Posted via CB10

Pete The Penguin

Why does anyone need "WiFi calling" and why is it billed?

Get your contacts on BBM and use BBM voice calls. Much simpler and a darn sight better.

Xenrip

T-Mobile, you're full of fecal matter.

Posted via CB10

bobshine

Yeah right. Probably wanted some time to send that offer to upgrade to an iphone instead

Posted via CB10

Kem_R

Yesssss about time :-)

Posted via CB10

Nayalm

thank God for :
CrackBerry
OS Leaks
Sachesi , BBSAK and Snap

Nayalm

thank God for :
CrackBerry
OS Leaks
Sachesi , BBSAK and Snap

Prem WatsApp

Amen!

iPhone for me? Scr... ahem Q that! (posted from the latter)

thewzard

Dude they wouldn't publicly say it if it weren't true. Until BlackBerry publicly states otherwise why should we disbelieve T-Mobile? I'm glad T-Mobile is speaking out and calling out BlackBerry on their clear lack of interest on the matter.

Posted via CB10

chi-town311

It may be in BlackBerry's court now, but that doesn't mean that T-Mobile didn't sit on it for months doing nothing. I don't think T-Mobile makes BlackBerry updates a priority, just like Verizon and At&T. If they did they would have everything ready on the day every other carrier released it. US carriers are looking for excuses.

Posted via CB10

dgbarclay

Oh and I'll be picking up a Q10 on Friday. $250 off baby, Whoo hoo. If the BlackBerry ship goes down I'll be right there playing bass on the deck.

Posted via CB10

Prem WatsApp

Glad to see someone happy and going with the T-Mo offer!

iPhone for me? Scr... ahem Q that! (posted from the latter)

freddysrevng3

@ dg...good on you...congratulations on the Q....i think Z10 is still cheaper if you buy it directly from BlackBerry... am I correct on that?

CB10 from the Z30

ThunderShock2005

I'm waiting for what Chen's offer will be.

Posted from my BlackBerry Q10--AT&T branded but now on T-Mobile

Drmoe

More excuses... could have two rollouts no?

Posted using the best phone ever, the Z30!

iserranov

Any word on AT&T?

What's their excuse?

Posted via CB10

Kiddo2050

Yes, I talked to them and they told me their answer: F-OFF and die,w e don't give a shit about Blackberry.

I'd switch in a second to Verizon and the Z30 if they were rolling out 10.2.1 but I hear they are not. GRRRRR. T-Mo has poor coverage where I am.

ventz

Finally SOME official comment/news/etc....sheesh.

raino

Trini-34 in the forums called it.

Dominick079

Z30 STA100-1 Where are you??? LOL

Posted Via AT&T BlackBerry Z10

nerdydaddyo

No shit! I need it BAD!

I used my Q10 to create this CrackBerry madness!

knobtviker

About freaking time...

Posted via CB10

HarryLime

Is this only for the Q10? 'Im on TMobile and recieved 10.2.1 on my Z10 about 3 weeks ago. Been loving it ever since but wondering why I have it and others dont?

BB944

Well my fiancé just got her Z10 from blackberry proper because we could not get one from T-Mobile USA... and as soon as we powered it on (yesterday night) it updated to 10.2.1.537... not sure if that was from BlackBerry or tmo, but her wifi (TMO app) calling works so I think it was an early release (over the air btw)

I installed the leaked 10.2.1.2102 and I don't have wifi calling

Posted via CB10

ggastaris

Was that so hard? Now get Sprint to make a statement. Do they mean 10.2.1 or just 10.2 now?

Posted via CB10

mrbquick

Is anyone going to do this same thing for AT&T. They are way over for the Z30 and 10.2 update. I almost left them 2 weeks ago until they reduced my bill. By the time they come out with the Z30 the Jakarta will be out. Chen needs to call the CEO of AT&T today

Posted via CB10

Dominick079

I have no faith that the Z30 will ever make its way to AT&T or on BlackBerry.com. It's been 4 months since the release there hasn't been any news regarding its availability on AT&T or BlackBerry.com. If it's not made available by the time the Galaxy S5 is released then I will be moving on from BlackBerry. It's one thing that AT&T decided not to carry it but there is no excuse for BlackBerry not to have it available on their website by now.

Posted Via AT&T BlackBerry Z10

nerdydaddyo

I keep rattling cages Dom but not word yet. Right there with you.

I used my Q10 to create this CrackBerry madness!

Dominick079

Yes I hate to have to leave BlackBerry because I have been with them so long and love their devices. But it is really sad I can't get the BlackBerry I want on the 2nd largest carrier in the US. Even T-Mobile which is the 4th largest carrier has the Z30 STA100-5 which I'd fully compatible with their network. (Raino correct me if I'm wrong)

Posted Via AT&T BlackBerry Z10

raino

No you're right, my friend. Verizon has a fully compatible Z30 they're carrying, and TMO has one that they're not carrying. AT&T has one that's gotten clearance, but it probably won't come until either AT&T or TMO picks it up. So TMO technically has TWO models they could choose to carry, but are not. Sigh.

Torymon

I just checked, a Bold, a Curve, a Q10 and (2) Z10's. That's current.

Posted via CB10

bradpromac

Does that mean the rest of us are getting 10.3? Lol

On my awesome BlackBerry Z30

musclevnl780

Yeah! Thats what I want to hear, I can live with that.

Posted via CB10

CrackedRosco

Somebody should ask if it's both Z10 and Q10. Just saying since yes, a 10.2.1 update is good news but if limited like Verizon to Z10's there will continue to be upset Q10 users.

Sent with my Z10, Q10, or Z30 on Verizon from Philly

raino

I hear you, but the last time they released an OS update, it was simultaneously (or almost simultaneously) for both devices.

vtecberry

Hurry for our t-mobile friends

Vtecberry Z10

rohetaku

Are people actually silly enough to be a tmobile customers!? Lol

Posted via CB10

raino

You wanna pay the difference in their rates so they can all jump to Verizon and get shiny new Z30s?

CPR

Better late than never; much appreciated; where's the Z30?

msmcmillan

I agree BLA1ZE...TMOBILE should have just let us know before...then it wouldn't have been this bad...SMFH

Posted via CB10

93Aero

Most companies I've worked for had Press Information Officers, who usually tasked their assistants with compiling all press clippings, video and print that made any mention of the compnay.

This is how they kept an ear to the tracks as to how the company was being portrayed.

Posted via CB10

kevmodee

I'm a Verizon customer, and have had 10.2.1 for three weeks now. What Verizon customers are still waiting?

Posted via CB10

davisgq

The VZW Q10 ones. And apparently Z30 also?

North-Face

Well of course that was the reason, why give people good value for their money...

Posted via CB10

J2d2

I will give till early March. I'm happy to hear something. Mid march I will go to ATT if nothing has happened.

Posted via CB10

styleskey

@SievertMike: We are the #uncarrier We listen, we take action. And we love @BlackBerry customers @TMobile @JohnLegere Announcement: http://t.co/ptRc4ZT9FA

https://twitter.com/SievertMike/status/436269804488384512

Okay people help us get the z30 on the Tmobile map any and all help is appreciated

Bbm#42

Douken

Thank you. That's all we needed to hear.

Posted via CB10

redk

Been running the leak for some time but I guess it would be nice to have Wifi calling back.

Posted via CB10

TheQuietRioter

TMO said this about February. I'll believe it when I see it. I have no faith in them regarding Blackberry anymore.

Posted via CB10

san100

By the time Americans get OS 10.2 the rest of the world will be on OS 13.

Sent by carrier pigeon

styleskey

As a united States user I hope your pigeon flys south and never returns lol

Bbm#42

Prem WatsApp

Mexico is warm and tropical...

iPhone for me? Scr... ahem Q that! (posted from the latter)

JMDBERRY

Go T-Mo,...now let's unveil a T-Mo version of the Z30!,...with Next-Day Delivery! Naah,..make that "Same-Day Delivery"

Posted via CB10

freddysrevng3

How about "yesterday delivery"...that would be sneaky fast...

CB10 from the Z30

John Kastanes

Already downloaded 10.2.1 on my unlocked Z10.

Z10

styleskey

They prompted us to buy unlocked and come over smh

Bbm#42

beantownwindsorite

I call bs. They're probably hoping that by delaying it, they'll get those who rely on wi-fi calling to drop BlackBerry and grab an iPhone.

Posted via CB10

raino

The iPhone doesn't have WiFi calling AT ALL. At least the older OSes on TMO's BB10 offerings do.

ThunderShock2005

Haha #checkyourselfbeforeyouwreckyourself

Posted from my BlackBerry Q10--AT&T branded but now on T-Mobile

93Aero

And 'soon' all will be right again.

Posted via CB10

beantownwindsorite

That and there aren't enough bb10 users to care very much. It's a low priority for them

Posted via CB10

styleskey

Why doesn't blackberry offer direct we are clearly not going to get our phones, from carriers in the states in a timely fashion are we looking in the wrong place?

Bbm#42

buccaneer54

Picking up my new Z10 in the morning at my local Tmobile, dealer. Swapping my Bold 9700 for Z10 with $250 off. I'm stoked. In stock, but not on the shelf. Clerk knew about the rift between CEO's.

Posted via CB10

cbvinh

What was the price after the discount? (since the Z10 isn't on the website?)

Was your 9700 T-Mobile-branded or another carrier?

freddysrevng3

Right on, buc....great phone....enjoy..

CB10 from the Z30

ThunderShock2005

Dude. Get the Q10.

Posted from my BlackBerry Q10--AT&T branded but now on T-Mobile

otherguy41

Ugh, I don't give a ---- about Wifi calling, just want to the update. I'll keep waiting patiently.

Posted via CB10

93Aero

I don't care about the update already have, I just want wifi calling.
See what I did there :)

Posted via CB10

otherguy41

LOL. I'll have my people call your people and arrange a swap then

Captain_Hilts

So what's AT&T's excuse? Not that this is much of one for T-Mobile.

Posted via CB10

bizarrejustin

Or Sprint... which I'm stuck on and they only offer the Q10. which is fine since it's my preferred device anyway. But I want this update!

Posted via CB10

DaSchwantz

At least it's a reason. What's the excuse for the other carriers?

Posted via CB10

vptsff

It can explain why my Z30 was not able to make a BBM Voice. That comes only with BBM Video!
But, I'm on T-Mobile Austria and Z30 still doesn't sell here!

Posted via CB10

Killjoyhere

What a horrible way to do business. These carriers have to much power.

Posted via CB10

sixpacker

They are saying they require wifi calling (a key customer feature ) and it doesn't work. They say Bbry are fixing it.
What's horrible about that?
That's why carriers do testing.

bizarrejustin

I would agree here. Except the Iphone on tmo doesn't support wifi calling... so.... try again tmo. we smell you bs from here

Posted via CB10

ovalfastlx

I'm glad they are doing the right thing. It's a great feature to have, but then it sets updates back.

Posted via CB10

nickdaman

I've never been impressed with AT&T and their support for Blackberry. T-mobile so far has been better but across the board on all carriers it seems like Blackberry is treated like the red headed step child. Most Verizon stores don't even carry blackberry devices in store anymore.

thoth the atlantean

I wonder if European Tmobile has Wifi calling with 10.2.1? If so why would it take so long for the states?

Posted via CB10

styleskey

Too busy lining there pockets lol

Bbm#42

bizarrejustin

seriously... can't we just get what we payed for?? haha

Posted via CB10

raino

No, European T-Mobile doesn't have WiFi calling. For BB10, TMO US is the only carrier supporting this feature.

stlscott18

What about AT&T

Posted via CB10

Dominick079

T-Mobile is the only carrier that removed all BlackBerry devices in all of their stores. At least SOME of the AT&T and Verizon stores still have displays up and stock them. I live in NYC and the majority of the stores I have visited still have the Z10 & Q10 on display and stock them.

sdwatson11

Sweet!!! Worth the wait for Wifi calling!

Posted via CB10

destroyandroid

I could care less about wifi calling. What is the best leak to install for T-Mobile on a z10?

Posted via CB10

kennyiceberry

We Brits have a rude word for 'people' (or companies) like tmo. It starts with a 't' and it has an 'o' next, it's got two 'ss's and it ends with 'ers'.

Posted by the inimitable Z10 handheld system

anfidhlear

+100
We might be moving to the U.K. sometime in the next year or two.
How is T-Mobile over there? Or should we look at a different carrier?

Posted via CB10

kennyiceberry

Right, well I have to say tmo doesn't actually exist in the UK as the same entity as tmo US (and don't forget tmo US will soon be no more, once the merger with MetroPCS is completed). Note, tmo UK will soon be no more as well, because it's merged with Orange UK to create a co called EE which intends to offer 4G only. In the UK, tmo was a British co bought by DT and rebranded ; that might explain why, to me it's always had something of a UK air, and you know in the UK, BlackBerry hasn't really gone out of fashion. This might be because of Vodafone, which continues to do substantial business with sale of BlackBerrys and hence the other carriers here do too, in order to compete. Complaints aside, Vodafone is probably the way to go in terms of a good deal and service, but from what I can tell, tmo isn't that far behind --except in terms of bb10 version of course.

Posted by the inimitable Z10 handheld system

Pete The Penguin

Come over to Blighty, get a factory unlocked BB10 phone and pop a GiffGaff sim in. Then, when a carrier has an update first, grab their sim and update.

With GiffGaff, you'll get unlimited data (on the 12GBP/mth plan upwards) with no caps (just don't tether).

Prem WatsApp

Well known here too, down unda....

iPhone for me? Scr... ahem Q that! (posted from the latter)

Pete The Penguin

As a fellow Brit, I've another word for TMO...
It begins with a 'w', has an 'a' next to it and is followed by an 'nk' then 'ers'.

ThunderShock2005

Lol

Posted from my BlackBerry Q10--AT&T branded but now on T-Mobile

Joonbug0210

That's weird. I'm with T-Mobile USA (granted I won my Q10 from the Keys to the City Sweepstakes) and I got the update last Sunday

vladi

This doesn't explain nothing.

It doesn't explain why all US carriers skipped 10.2

It doesn't explain why all other US carriers are not releasing the update when they don't offer wifi calling.

It doesn't explain why iPhone doesn't have WiFi calling but BB has to have it apparently.

And it doesn't explain why T-Mob even offers this feature cause all their plans are unlimited.

Prem WatsApp

It's because of reception in certain areas and inside large buildings.

iPhone for me? Scr... ahem Q that! (posted from the latter)

J2d2

T-mobile is not the best by far it's price and feature of wi-fi calling app. People like myself that has weak calling area with all carriers it's a great feature. If someone doesn't need wi-fi calling you have no excuse not to be on 10.2. Install a leaked version.

Posted via CB10

Rissa_Boo

What the FOCK lol wasn't it originally Feb 10 - Feb 20 TMOBILE GET IT TOGETHER PPL WILL LEAVE THAT BUTT!!

Posted via CB10

kennyiceberry

Your Rick James profile image kills me man. That curly perm is hilarious! :-D

Posted by the inimitable Z10 handheld system

anfidhlear

They had better hold to that, considering that we're still on 10.1.

Posted via CB10

jaysheezy

Can't wait!!!!!!

Posted via CB10

thoth the atlantean

That makes sense I suppose. I can wait for the update. It's not like the new software is actually gonna change my life. :)

Posted via CB10

gravymonster

T-Mobile has a delay because they're working on a feature. Meanwhile att just deliberately wants to annoy people.

Posted via CB10

skdiaz

Early March isn't an answer. We also hot "late january", "mid February", and now "early march"....

Xenrip

Good point. Their credibility is not exactly good lol.

Posted via CB10

dosto

Better late than never. March is almost here! With what TMO is doing (or not doing) with BlackBerry phones, I was getting worried they might never release 10.2.1.

Posted via CB10

Velocitymj

I'm with T-Mobile and I updated to 10.2.1 using Sachesi.
Ever since the WiFi calling stopped working.

rosypansy

Hmm, I'm with t-mobile and got the update already but I do have a rogers unlocked phone

Posted via CB10

bizarrejustin

How about Sprint? My Q10 gettin no love???

Posted via CB10

@ivansharris

Maaaan the TWO of us are left on an island to die... Each day Blackberry kills another piece of my soul... And Sprint has given them the knife it seems like they BOTH dont care about US.

keydel

That's weird.. myself my brother and my sister all got the update when it was officially announced / released .. Whatever it was...

Posted via CB10

joserMireles

This is a lame excuse. From what I've heard wifi calling never worked on 10.2 so they (tmobile and/or blackberry) had months to fix this issue.

Posted via CB10

Electricurrent

Dear AT&T... I don't even get service through you, my phone just happens to be an AT&T Phone, which you refuse to unlock, so if you're going to force me to stay locked, at least let me update!

Posted via CB10

Thirdie Palma

I can't understand why it's such a big deal for US carriers to do the update roll out. We never had that issue here in my third world country The Philippines. We simply do the update once BlackBerry says it's available. No ifs no buts. :)

Posted via CB10

Tyler Silver

I'm so done with BlackBerry, f*** this phone.

Posted via CB10

steve2777

Finally. But, as one of the earliest victims of the "no wifi calling" fiasco in early December, I've learned some things about both BBRY and T - Mobile that neither should be proud of, and that should make customers wary of in future:

1) If you have an unlocked phone with a T-Mobile sim and account, that will NOT prevent BBRY from pushing you an OS update that T-Mobile has not approved; one that will even break T-Mobile core features such as wifi calling;

2) T-Mobile customer service will not explain this to you. Instead they will spend months suggesting you don't know how to work your phone, that you must be at fault for installing an unauthorized "leak", or that maybe it will help if you try unplugging and replugging your modem (like that's going to suddenly make the greyed out wifi calling on/off button work again);

3) The only place you're ever going to get a straight answer is here, in the forums. The system at both BBRY and T-Mobile is designed to funnel people to standard FAQ sites. Those who know do NOT spend any time in customer service.

thoth the atlantean

I bet there is a spot in your neighborhood that will unlock it for you. I have a place in my area that does it for 10 bucks.

Posted via CB10

rickster2611

TOO LITTLE TOO LATE!!!

Posted via CB10

LeleRose

How do you download on the leak?

Z10 T-Mobile Network

Posted via CB10

Velocitymj

Hi LeleRose: go to this thread in the forums:

http://crackberry.com/how-get-os-102-update-right-now

And do it exactly what they tell you to do.
It's very easy, but you will have to download Sachesi in order to get the .bar files et.al. and install the update.
It could also take about 1 to 2 hours for your computer to download the bar files and for your phone to install the leak.
Once you have 10.2.1 installed you can go to Amazon App Store, 1Mobile Market and Android Central, etc. and download apps (apk files) directly to your phone and install them.
Some apps you may need to download to your computer and then drag them onto your phone and install them that way.

Q10
Owner of MjM Lighting Design and A Custom Electric - Electrician Los Angeles
#BBMme PIN:2B7BFD34
http://www.acustomelectric.com

strawdiggity

On I'm on T Mobile USA & I

Posted via CB10

strawdiggity

Got 10.2.1 update the day it was released

Posted via CB10

Pete The Penguin

Didn't BlackBerry say ALL carriers will have 10.2.1 rolled-out by Feb 28?

Another reason I buy factory unlocked and have a sim-only deal. Carriers are a law unto themselves.

darkehawke

How is WiFi calling exclusive to T-Mobile?

Posted via the Android CrackBerry App!

SapphireEcstasy

Downloaded the leak 10.2.1 on my Q10, couldn't wait for T-Mobile US to finally get this long awaited update out.

Never made a better decision! My friend switched to team iphone and wasted money on it. Definitely got the leak right after she did this and let me tell you she could've saved her money because it was a whole new/better experience for my BlackBerry :)

omega supreme

I'm confused with this wifi calling. What's the difference between that and bbm voice calls?? They both use wifi do they not? Otherwise what would be the big deal with bbm voice that everyone keeps raving about?? I don't use either since I have an unlimited plan...

i actually tried using the t-mobile wifi calling and the calls would drop occasionally. I later realized it would happen whenever I opened up the browser to look up something during the call... no point in using it after that.

Posted via CB10

SF71

I just put a post up about a conversation I just had with TMO. Check it out.
http://forums.crackberry.com/t-mobile-f69/truth-about-blackberry-t-mobil...

Chris Jones83

I have verizon, I have had thus up date fir a while now, if u love blackberry as I do, u may want to switch to blackberry friendly carrier.

Posted via CB10

Pete Jennings

I would like wifi calling on Orange UK, like we used to have!

Posted via CB10

Robert Lodge

Tmo can suck my black balls! They are so full of shit...

Posted via CB10

yadam

I dont know if I'm the only one to have seen, but in a video removed from YouTube by BlackBerry (http://vimeo.com/85817410) I saw at 1:19 this photo! !

https://www.dropbox.com/s/ujxc0b5mrnrfwn7/New%20BlackBerry.png

A BlackBerry phone with a big screen AND a keyboard!!

YADAM

emmuniz1

Yeah instead of admitting that like ALL US carriers they SUCK Big time!!

Don't need them the autoloader are a blessing!

Rocking 10.2.1 in my beloved Z10 for almost a week now... take that at&t!!!!!!

I'm MongezaurioBerry

Paul Callahan

Wonder if they will have the updated app for Wifi calling offered in BBW as well.. (for those of us the installed the leaks)..

Posted from my Q10 (TMobile) Running OS 10.2.1.2102 as of 2.14.2014!

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