T-Mobile Bold 9700 Wireless Update to

T-Mobile OS
By Adam Zeis on 27 May 2010 08:57 am EDT

We've had a few emails on this so far, so we figured it was time to post it up and see what its all about. It seems that some T-Mobile Bold 9700 users have been provided an OTA software update that ended with OS installed on their devices. T-Mobile just issued an official OS update to last week, so this newer version seems like a bit of odd timing. The users are mostly reported to be running an official T-Mobile OS when seeing the upgrade, but I haven't been so lucky on my 9700 just yet. So T-Mobile users - whats the story? Do you have the option to upgrade to OTA? Leave a comment and let us know so we can figure out just what's going on!

Adam Zeis Adam Zeis "Mobile Nations Content Strategist" 3740 (articles) 2892 (forum posts)

Reader comments

T-Mobile Bold 9700 Wireless Update to


I went to OTA update and got nothing... I am liking .586 even tho there's newer leaks, this one works effortlessly. For me atleast. I wonder what this update will do different

No OTA for a new OS, but don't really care till its OS6.
.586 is working great. Strong 3G signal that doesn't drop when I'm in call and everything else is satisfactory as well.

does the OS OTA update add all files or does it only update the files that match what you have on your system? I dont want to go back and strip out all the TMO and RIM crap that takes up space

Like .586 except for a few minors:

Cant use 'K' to keylock anymore.
Screen often takes a while to turn on after pressing a key.
I seem to have a lot less available memory than i had on .330 (down to 79MB after battery pull).

I checked and nothing. I will be keeping my eye on this update. I just upgraded to .680 Tuesday, so 2 upgrades in one week would make me happy!!!

You should use T-Mobile provided firmware to see updates in ota update section. I'm using 680 from another vendor so there no possibilty to upgrade while it opens to public.

I already downgrade to 686 T-Mo USA but nothin changes there is no updates. If It's happened beacause not usin T-mo network I dont have anythink to do because I'm livin' in Turkey and use Turkcell Network.

for v, the platform version was

if this is really v 5.0.0714 with a platform version of, why would the platform version be so far behind .680's platform?

BlackBerry Handheld Software v5.0.0.1149 (EastAsia)
Package Version:
Consisting of:
Software Platform:
File name: 9700jEastAsia_PBr5.0.0_rel1149_PL5.1.0.160_A5.0.0. 680_Hutchison.exe
File size: 128.04MB
Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.

The packet is .1149....... most likely why bitbop doesn't work.. to new of a platform.

I'm comparing the platform version released with the application. I'm not talking about the package version.

Both generally tend to increase as newer fw versions are released. It would be peculiar for the platform version to decrease by such a large degree while the application version increases.

What is main motive behind these leak OS
Official OS may be help with some general bugs and carrier related issues.

They look same behave same....

Its a hugh pain to repeat same thing again and again....

No dice here either....and it's the company phone, don't feel like manually upgrading then handing it over to IT retard to reactivate it on the BES....still running .330 :(

I looked under wireless update and I had nothing too? I really want to upgrade to this OS. Someone provide some insight for me.

I just got the email to update to the last week, which is what I am now running, the update takes the "lock screen" with the exception of the top left button... which irritates me, but other than that no issues so far.

Nothing over here......I really don't like the .586 update anyway. i miss my lock key and i've had too many damm issues with not being able to make phone calls or my internet services randomly not working which is starting to drive me crazy

That would be great if this becomes true! I don't believe their .586 update really resolved their 3G dropped call issue. I think the radio quality on .586 is ok but not great. Would love to see them realize this and move ahead with another release!

So why has no one chimed in here who actually has the update? Sounds cool....except that I am loading 680 right now!

I am at the T-Mobile available downloads site and the only device OS update that I see listed is: v5.0.0.586...Maybe I just don't see it?

Tried OTA update, nothing. Tried T-mobile site, nothing. I don't so much care right now. I updated to .586 last week. I can now use 3G and UMA, couldn't before. NO dropped calls (knock on wood). Battery life sticks now but I do still get through the day. Device seems snappier now.

I just ventured over to T-mobiles support site and v5.0.0.714 is NOT and option at this time. However I am curious as to what changes come along with this updated ROM?

Ok, so there have been reports and a screenie so far but is this American T-Mo, Uk or another country?

i call BS.. need more evidence, one can easily with an app take a screen shot of their about screen and photoshop it, put it back in their picture folder and viola.. i have a leaked OS v8.0.0.101 on a platform .146! Hilarious

I took the liberty of checking out the Platform number in the pic and it comes back as version

good. but not good enough. compare the numbers '714' with the other numbers on the screen. if your screen is big enough, you can clearly see that the numbers 7,1, and 4 look differernt from the other 7,1, and 4. the photoshopped 4 and 1 looks.....skinnier than the others.

So is anyone that chimed in even on T-Mobile?! LOL geez...

I think you need to stick with their official OS's to get any OTA notifications.

So 42 people have commented on here and not 1 person has been able to get this update? Why is crackberry posting bogus shit today. First this bogus story, and then the iheartradio app update (which doesn't update).?? Is crackberry gonna post an update on this story? It doesn't seem to be accurate.

Obviously photoshopped (and not that well), obviously fake, and the story doesn't even make sense. Sorry, not impressed or waiting on the edge of my seat.

I woke up this morning and saw this new blog up via twitter. I clicked check for updates and it found .714. Took forever for ota to install everything. Still missing my lock screen....

I haven't seen anything on mine yet. I hope they fix the text messages. Mine are still locking up. Anyone else having that problem on .586?? It's rather annoying


You are the first verification I've seen anywhere of this. Where are you (UK, USA, etc)? No one else has found it.

That's bizarre. So am I, and I'll bet most of the others here are as well. So your About screen looks just like the picture posted here? It reports .714, not .586?

The photo above is a fake ( you can tell by the # 1 being the wrong font ) but all the info listed in the pic is correct and accurate
Here is a copy n paste of my about screen

BlackBerry® 9700
smartphone (3G, Wi-Fi)
v5.0.0.714 (Platform
3G Bands 1,4,8
Cryptographic Kernel v3.8.5.85
Branding Version:
Micro Edition Configuration: CLDC-1.1
Micro Edition Profile: MIDP-2.1
Micro Edition JTWI Version: 1.0
Micro Edition Media Version: 1.1
Micro Edition PIM Version: 1.0
Micro Edition File Version: 1.0
Micro Edition Bluetooth Version: 1.1
Micro Edition Location Version: 1.0.1
Micro Edition Security and Trust Services (APDU) Version: 1.0
WLAN Version:
Copyright © 1997-2010
Research In Motion Limited.
All rights reserved.

Portions of the browser are copyright 4thpass.

The RIM and BlackBerry families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.

This handheld device and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D,445,428; D,433,460; D,416,256. Other patents are pending in the U.S. and other countries. Please visit www.rim.com/patents.shtml for a current listing of applicable patents.

I upgraded to .586 (or whatever it is) and used it for a day before downgrading back to .330 because of the AWFUL way .586 was showing images on the device. At first I thought my card was corrupted but after checking, I realized it was just the way the device shows pictures with the new OS. I know there's more to the 9700 than just taking pics but I just couldn't stand looking at artifact-laden pics on such a lovely screen. RIM techs, what are you, stupid? I'm actually pretty surprised that no one else mentioned this. Maybe it was just my device but I don't know how that could be.

RIM made the executive decision to fast-cache the image files for quick loading. This makes them appear grainy / poor quality, and occurs in ALL newer OS versions, just like the new locking system. "Solutions" are to either press "1" while viewing each pic, or deleting the cached *.dat file. I agree, though, both are temporary lousy workarounds. This is definitely one area where I'd take quality over speed any day. We need a setting somewhere to opt out of this new default behavior.

It's funny, I follow multiple tech blogs daily and never read this before. I've also never read anyone complain about it, which I found very odd because to me it's shockingly bad image quality. Your post was very informative and I appreciate the clarification. I absolutely agree, we need to be able to opt out of this. Sometimes I wonder if RIM techs are truly as out of touch from what consumers want as some critics claim. When I see this sort of dumb behavior from a new OS, I'm really starting to wonder. Who wants to look at a photo that's that ugly? We don't have beautiful screens just to read pretty fonts.

Trusting FahCore, this seems to be a legitimate (if slowly rolled-out) silent update. The info listed-

v5.0.0.714 (Platform

-tells us that this is the .586 platform, with .714 Java files, customized by T-Mobile. Sort of like their own hybrid release, probably for carrier-specific bug fixes. I'm going to take a wild guess that this another attempt to solve the 3G issues that plague T-Mobile 9700 owners. It might even be only available within the areas where these problems are worst, so support agents can recommend this as a possible fix.

Still leaves me wondering why they 'shopped the posted pic. Is a real screenshot so hard to do?

I dont see a way to post a pic in comment/reply area of blog, But I used zonasnap to take a pic of my about screen and can now be seen on my twitter @fahcore

i dont really like the 9700 upgrade, and you don't have you upgrade. your choice if you'd like to

I spoke to a TMO business employee today and this is the response I received when asked about .714.

"I should have a download link for customer use end of next week (official .714 bundle), so you will not have to use the OTASL process."

Think this puts the "real discussion" to rest?

This update is currently in the testing phase and is available via Wireless Update only for T-Mo employees attached to the company BES. They test the updates like this to fix bugs before releasing to the general public :)

If it's any consolation, I had the .586 update 2 months ago, officially, and through Wireless Upgrade.

I just upgraded to the .586 and my standby key isn't working at all and my lock button isn't working properly. Did anyone else have these issues or know how to resolve them?

I want to know what is the latest OS for bold 9700 for the Tmobil service but an at&t phone. I'm currently using v5.0.0.296 (Platform

I just downloaded the new software. Haven't seen a difference yet. I hope it solves the problems I was having with my phone!

I installed the OS upgrade last night, and (so far) I have not experienced any of the bugs I've previously been plagued with. Is there any intel on what this specifically improved/patched?

i went to bb desktop manager and there it was for upgrade i dl, and to be honest so far i dont really see a difference, but i will def keep you guys updated, until then peace and love!!

hi i found out two things different with this new os
first the standby button doesn't work anymore
second the lock is not lock symbol anymore but its just like a dim on the light off on keypad and screen only on blackscreen
and the last is the folder colour is not yellow but grey colour but overall its quite good,just miss the keylock pad symbol

714 has bogged my phone down.
It seems sluggish all over compared to 586.
I'm considering the dreaded "downgrade."
Any others done this?
Tmobile had me in a loop that kept pestering me to upgrade with an icon and loop that just kept leading me to schedule the update, begging......Really sorry I did it. the phone now doesn't hang on to 3g as well, people on other end notice poor sound quality and scratching.
UMA drops to edge in my house
SMS says "network error" if i type fast.
Camera more sluggish (if that was possible)
Bluetooth link to my Garmin gps drops.
Just seems slower all around, java, don't you love it? What garbage.
Interested in hearing what other users of 714 are saying and whether people are going back to 586.