T-Mobile adds 2.5 million new customers in Q1 2014

T-Mobile adds 2.5 million new customers in Q1 2014
By Rich Edmonds on 1 May 2014 08:35 am EDT
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T-Mobile US has published its Q1 2014 report. The company has reported its best ever quarterly performance in branded postpard net customer additions. A total net of 2.4 million customers were added, including over 1.3 million branded postpaid net customers. This report marks the first quarter the carrier has had with more than 2 million net customers added to plans. It's a stark contrast to Sprint, which is still experiencing issues upgrading its network while maintaining its customer base.

The carrier has illustrated a considerable positive response to its 'un-carrier' marketing. T-Mobile has been on the aggressive for some time, attempting to eliminate consumer pain points and simply making everything easier to digest. The report notes how T-Mobile is absorbing market share from the competition, which would also roll into play with Sprint's continued downfall.

Of course, President and CEO of T-Mobile, John Legere wasn't shy in boasting about the figures and performance. "A year ago I promised that we would bring change to what I called this arrogant US wireless industry. We are delivering on that promise and our results reflect the growing customer revolution that we've ignited," said Legere. "We are now approaching 50 million customers, added 2.4 million net new customers in the first quarter alone, and posted our fourth quarter of consecutive service revenue growth, while once again adding more net new postpaid customers than the rest of the industry combined!"

While many question Legere's presentations, something at the carrier most be winning consumers over. Whether it's the new simple choice plans without annual contracts, device financing or the value plans, T-Mobile is finding itself in a stronger position in the highly competitive US market. Total revenues for Q1 2014 was up by 47 percent year-over-year, primarily due to the inclusion of MetroPCS results. Smartphone sales were also strong at a record 6.9 million units in the first quarter, further penetrating into its customer base.

As an outlook for 2014, T-Mobile expects to drive further momentum while continuing to invest in profitable growth. Branded postpaid net additions for 2014 are expected to be between 2.8 and 3.3 million. Be sure to check out the full press release and investor resource for more details.

Source: Thomson Reuters

T-Mobile US Reports First Quarter 2014 Results

First Quarter 2014 Highlights:

  • Total net additions of 2.4 million, marking the first quarter ever with more than 2 million net additions
  • Fourth consecutive quarter with over 1 million total net additions, now the fastest growing wireless company
  • Total branded net additions of 1.8 million including branded postpaid net additions of over 1.3 million
  • Total branded prepaid customer growth with 465,000 net additions
  • Record low branded postpaid churn of 1.5%, down 20 basis points sequentially and down 40 basis points YoY
  • Fourth consecutive quarter of pro forma sequential service revenue growth and a return to service revenue growth YoY on a pro forma combined basis
  • Adjusted EBITDA of $1.1 billion, down 12.2% sequentially due to the impact of significant acceleration in customer growth
  • Branded postpaid ARPU of $50.01, down 1.4% sequentially compared to a 2.9% decline in the prior quarter

BELLEVUE, Wash. – May 1, 2014 – T-Mobile US, Inc. (NYSE: TMUS) today reported first quarter 2014 results demonstrating continued strong momentum and record customer response to its Un-carrier moves. The Company has aggressively focused on eliminating consumer pain points and is delivering continued growth in its total and branded customer base through the successful execution of this strategy. In the first quarter, T-Mobile captured virtually all of the industry phone growth, while successfully taking market share from the competition.

T-Mobile reported 2.4 million total net customer additions with 1.8 million total branded net customer additions for the quarter, including branded postpaid net additions of 1.3 million and branded prepaid net additions of 465,000. T-Mobile was once again the fastest growing wireless company in America in the first quarter of 2014 with more than 1.2 million branded postpaid phone net additions, a result that dramatically outperformed the competition. The strong branded postpaid net addition performance resulted from continued momentum in gross additions, which were up 23% quarter-over-quarter and 136% year-over-year, and ongoing improvements in branded postpaid churn, which was 1.5% in the quarter, down 20 basis points quarter-over-quarter and down 40 basis points year-over-year.

"A year ago I promised that we would bring change to what I called this arrogant US wireless industry. We are delivering on that promise and our results reflect the growing customer revolution that we've ignited," said John Legere, President and CEO of T-Mobile. "We are now approaching 50 million customers, added 2.4 million net new customers in the first quarter alone, and posted our fourth quarter of consecutive service revenue growth, while once again adding more net new postpaid customers than the rest of the industry combined!"

Executing on the Un-Carrier strategy to drive results: T-Mobile's Un-carrier moves have ushered in a consumer revolution, giving consumers a stronger voice since the roll out began in March 2013. The Company's key Un-carrier initiatives were as follows:On March 26, 2013, the Company announced its radically simplified unlimited "Simple Choice" service plan with no annual service contract. Device financing with the Equipment Installment Plan (EIP) provides qualifying customers with low out-of-pocket costs on some of the most popular devices available in the US wireless industry. As of the end of the first quarter of 2014, 75% of T-Mobile's branded postpaid base was on Simple Choice/Value plans.

  • On July 10, 2013, the Company unveiled JUMP!™, a groundbreaking approach to more frequent phone upgrades. T-Mobile had more than 5.3 million customers enrolled in JUMP! at the end of the first quarter of 2014.
  • On October 9, 2013, the Company announced that it would make "the world your network – at no extra charge" - with unlimited data and texting worldwide in 100+ countries for Simple Choice customers. At the same time, T-Mobile announced that it had delivered nationwide 4G LTE in 233 metro areas covering 202 million people. Since then, Simple Choice with global data has expanded to 121 countries and destinations and 4G LTE coverage has increased to 284 metro areas covering more than 220 million people.
  • On October 23, 2013, the Company un-leashed tablets and revolutionized how customers buy and use tablets with free data for life. Customers can receive 200 MB of free data every month with any compatible tablet for as long as they own and use the registered device on T-Mobile's network. In the first quarter of 2014, T-Mobile had 67,000 mobile broadband branded postpaid net additions, principally composed of tablets, compared to 69,000 in the fourth quarter of 2013.
  • On January 8, 2014, the Company announced that it would reimburse Early Termination Fees (ETFs) for individuals and families who make the switch to T-Mobile and trade in an eligible device. The plan also offers a trade-in value for customers' phones. This program has seen unprecedented customer uptake with approximately 21% of branded postpaid gross adds taking the ETF offer in the first quarter of 2014.
  • In April 2014, the Company introduced 3 new programs - "Simple Starter," "Tablet Freedom," and "Overage Freedom" – that make our service plans and devices even more affordable, and we have eliminated all domestic overage charges for consumers, even those on legacy plans.

Operational and Financial Highlights for the First Quarter of 2014

T-Mobile ended the first quarter of 2014 with approximately 49.1 million customers, an increase of 2.4 million total customers from the end of the fourth quarter of 2013. T-Mobile significantly grew its total branded customer base, with 1.8 million net customer additions during the quarter. Branded postpaid net customer additions of 1.3 million, including more than 1.2 million phone net additions, continued the strong momentum seen in the previous three quarters, reflecting continued low branded postpaid churn and significantly higher gross additions. The Company's network modernization program and strong execution of its Un-carrier strategy contributed to a record low branded postpaid churn rate of approximately 1.5% for the first quarter of 2014, down 20 basis points versus the fourth quarter of 2013 and an improvement of 40 basis points compared to the first quarter of 2013. The branded prepaid business exhibited improved customer growth with 465,000 branded prepaid net customer additions in the first quarter of 2014, driven by the success of MetroPCS and growth in the 30 expansion markets launched in 2013.

During the first quarter of 2014, the quality of T-Mobile's customer base and receivables portfolio continued to improve as a result of the implementation of its Un-carrier strategy and the effect of credit tightening over the past two years. Service bad debt expense in the first quarter of 2014 was down 3% year-over-year and was down 13% quarter-over-quarter. 53% of EIP receivables were classified as Prime at the end of the first quarter of 2014, compared to 44% at the end of the first quarter of 2013 and 54% at the end of the fourth quarter of 2013. The slight sequential decline in EIP receivables classified as Prime was due to seasonal factors, most notably the tax season cash effect which drove a slight change in customer mix.

Total revenues for the first quarter of 2014 increased by 47.0% year-over-year, principally due to the inclusion of MetroPCS results in the first quarter of 2014. On a pro forma combined basis, total revenues for the first quarter of 2014 increased 15.3% year-over-year due to higher equipment sales and growth in service revenues. Total smartphone sales, including sales to branded postpaid and prepaid customers, were a record 6.9 million units in the first quarter of 2014, equivalent to 92% of total units sold, up from 91% in the fourth quarter of 2013. This represents a penetration of 81% of the total branded customer base at the end of the first quarter of 2014, up from 79% at the end of the fourth quarter of 2013. On a sequential basis, total revenues increased by 0.7% primarily due to growth in service revenues. The portion of branded postpaid customers on Value or Simple Choice plans was 75% at the end of the first quarter of 2014, up from 69% at the end of the fourth quarter of 2013.

Service revenues for the first quarter of 2014 grew by 33.3% year-over-year primarily due to the inclusion of MetroPCS results for the full quarter. Service revenues increased by 3.3% quarter-over-quarter primarily due to growth of the Company's customer base, offset in part by increased adoption of Value and Simple Choice plans, which have lower monthly service charges than traditional bundled plans. T-Mobile's service revenues have grown in each of the last four quarters on a sequential basis. On a pro forma combined basis, service revenues for the first quarter of 2014 increased 4.5% year-over-year. This represents a significant improvement over the fourth quarter of 2013, when service revenues declined by 1.1% year-over-year on a pro forma combined basis, and marks a return to year-over-year service revenue growth.

Branded postpaid average revenue per user (ARPU) decreased quarter-over-quarter by $0.69 or 1.4% to $50.01, an improvement compared to the quarter-over-quarter decline of 2.9% in the fourth quarter of 2013. Branded postpaid ARPU again declined on a year-over-year basis due to the increased adoption of Value and Simple Choice plans. However, the year-over-year decline in branded postpaid ARPU of 7.5% did show an improvement compared to the year-over-year decline of 8.6% in the fourth quarter of 2013. Branded postpaid Average Billings per User (ABPU), which consists of branded postpaid service revenues plus EIP billings divided by the average branded postpaid customers in the period, was $59.54 in the first quarter of 2014, up 3.9% compared to the first quarter of 2013 and up 1.3% compared to the fourth quarter of 2013. Branded prepaid ARPU for the first quarter of 2014 increased by $0.25 or 0.7% to $36.09 compared to the fourth quarter of 2013.

Adjusted EBITDA for the first quarter of 2014 was $1.1 billion, a 12.2% decline from the fourth quarter of 2013, reflecting increased equipment sales due to the significant acceleration in customer growth and the success of the Un-carrier 4.0 – Contract Freedom offer. Adjusted EBITDA margin was 20% compared to 24% in the fourth quarter of 2013.

Cash capital expenditures for the first quarter of 2014 were $947 million, up from $882 million in the fourth quarter of 2013 but down from $1.2 billion on a pro forma combined basis in the first quarter of 2013. Cash capital expenditures reflect T-Mobile's continued investment in network modernization and 4G LTE deployment.

MetroPCS Combination

T-Mobile has continued to make rapid progress on the expansion and integration of MetroPCS. On July 25, 2013, the Company announced the strategic expansion of the MetroPCS brand with the planned launch of 15 new geographic markets. On November 21, 2013 the Company launched the MetroPCS brand in 15 further markets, bringing the total of expansion markets to 30. As of March 31, 2014, the Company has opened nearly 2,200 distribution points in these new markets.

The Company began selling T-Mobile-compatible devices to MetroPCS customers in the second quarter of 2013 through MetroPCS branded distribution points and has already transitioned approximately 53% of MetroPCS customers to the T-Mobile network. More than 50% of the MetroPCS spectrum has been re-farmed and integrated into the T-Mobile network at the end of the first quarter of 2014.

2014 Outlook Guidance

T-Mobile expects to drive further momentum while continuing to invest in profitable growth. With the success of our Simple Choice plan and the continued evolution of the Un-carrier strategy, branded postpaid net additions for 2014 are now expected to be between 2.8 and 3.3 million.

For the full year of 2014, T-Mobile now expects Adjusted EBITDA to be in the range of $5.6 to $5.8 billion.

Cash capital expenditures are expected to be in the range of $4.3 to $4.6 billion.

With this growth and rate plan migrations, the penetration of Value/Simple Choice plans in the branded postpaid base is projected to be between 85% and 90% by the end of 2014.

Quarterly Financial Results For more details on T-Mobile's first quarter 2014 financial results, including its "Investor Quarterly" with detailed financial tables and the required non-GAAP reconciliations, please visit T-Mobile US, Inc.'s Investor Relations website at http://investor.T-Mobile.com.

For comparison purposes, pro forma combined measures presented in this release include the combined results of T-Mobile USA and MetroPCS to reflect the business combination for the relevant periods. See Investor Quarterly for further details.

Reader comments

T-Mobile adds 2.5 million new customers in Q1 2014

95 Comments

Mmm. Yummy! Sausage and pepperoni please....and throw some bacon on that bitch too!

Swiped via CB10 with my T-Mobile USA (Only T-Mo rep still pushing)  ‎BlackBerry Q10...oh wait a sec....its my new Z30, son! The holy grail of phones!

I'm sure you do. Declining ARPU and a $151 million loss, what's not to love? Do you love Sprint too? They also posted a $151 million loss.

Exactly! What is up with all the T-Mobile news on CB as of late?

Do you guys have some secret crush?!

Posted via CB10

Why are you two so butthurt? T-Mobile is making headlines and since they are a MOBILE network and this is a all MOBILE site it only makes since. Perhaps when BB10 is making headlines again they'll slow down with all the T-Moile coverage.. ;)

Yeah. According to Bloomberg. IMO it's going to be a make-or-break moment for Sprint. If the bid is declined (which the FCC and...FTC or DOJ have not been fans of at all,) will Sprint survive the parting fee? AT&T paid $4 billion a few years back for a failed attempt.

Sprint's Japanese backers will more than survive the backing fee. And I'm will to bet that the FCC and the FTC allow this deal to go through. These two coming together would make the landscape here in the states much more competitive.

And it would take a while for the deal to be finalized from a branding perspective.

The FCC has said it would like 4 big carriers, and the FTC/DOJ (don't remember which one of the two,) agrees. And 4 going to 3 has never made anything competitive. Customers will lose out.

Yes. But if Sprint 'folds' you won't have four. In my opinion allowing Sprint and TMo to come together would allow them to actually compete with Big Red and Big Blue. Which neither has ever really been able to to.

I alsl expect to see one of the large cable providers, possibly comcast step into the mobile area very shortly.

Cable provider are seeing decreased revenues and Netflix continues to chip away at their subscriber bases and people, in urban areas for the most part originally, are consuming content from a more 'mobile' perspective.

Example: I live in New York. Manhattan, Upper east Side. Have friends all over the city and one-by-one I have watched them all cancel their cable subscription.
Netflix, Hulu, ABCGo, CBS and NBC all have apps which allow folks to get their entertainment on-demand.

A city of 8.3mm people. Nearly 1/4 the entire population of Canada and every where you turn folks are dropping their cable subscriptions.

This is not an anomaly. It's a trend.

Google did a case study 3 years ago that stated 40% of consumers would be moving to a mobile platform for their entertainment by the year 2020.

I believe it will have a little bit sooner.

I don't think the FCC is that worried about Sprint and TMo at the present.

Who says they have to put a break up fee into the contract? That was something AT&T and T-Mobile agreed on, that doesn't mean that Sprint would have to follow the same model.

Why would TMO ask for a breakup fee from AT&T but not Sprint? These things are put in lieu of slowed down/loss of business, stopping promotions to get new customers, etc.

I second that. F**k T-Mobile. Why are all these bs articles about one of the enemies of BlackBerry on here.

Am I the only one thinking it's a little odd considering they treat BlackBerry customers like garbage? Not to mention there network is so spotty my friends barely get 2g even in a lot of big cities were in.

Posted by Antoniius via my sexy white Q10.

I pay $30 a month on prepaid. Yes, I don't like Tmobile, but compared to the other companies is I save so much more $

Posted via CB10

They all (carriers) seem to treat us like garbage..
Not just one of them.. ALL of them. They sigh in disgust when you walk into any of their stores and mention 'Blackberry'...

Q10 on T-Mobile

Guessing they weren't BlackBerry users ;). Wonder how many BlackBerry users left.

A slow climb to the top is always more rewarding. Sent using my BlackBerry Z10.

"... while continuing to invest in profitable growth."

Looks like BlackBerry and its comparatively tiny user base is not considered "profitable growth", Android/Sam$ung and App£e is wh€re it's at, I guess.

"No Q10?" -> "Buy from Chen... "

T-mobile is the best bang for your buck, which is why I'm happy I left sprint. The wifi app in itself bridges the coverage gap for me.

DePHault Signature

And ???? Lol!! If I was a BB user in the USA I wouldn't care. There are other carriers that are just as good.
This news does not deserve mention on CB a predominantly BlackBerry forum. The last time I checked T-Mo and BlackBerry have severed ties.

There are BETTER carriers as far as coverage, but the draw seems to be the pricing. The wifi calling ( I only recently understood what the big deal is with this) seems to compensate for the lack of coverage. As/if TMO continues to grow, they will be in a better position to force the hand of Verizon and AT&T, in terms of pricing. That reason alone is enough to make me care about TMO's growth.

Also, while TMO and BlackBerry may have severed ties, not all BlackBerry users (who may also have non BlackBerry devices) have severed ties with TMO.

They have severed ties, yes, but there are still BB using customers on TMO. Plus this is all probably a part of that whole "Newsroom" initiative.

I'm a BlackBerry user in the US and no other carrier can offer the prices & service T-Mobile provides, for me at least. So what they crapped on BB. So has everyone else. As long as I can buy an unlocked device at full retail, I'll be with T-Mobile.

I love BB, but until they start to do something, ANYTHING to save themselves, I can't blame carriers for pushing what's easy to sell. Advertise, Advertise, ADVERTISE!!! 10 out of 10 people I show my Z10 to have no clue BB had launched new devices last year. Most were BB converts to ipoops, they liked BB, but left a Curve behind. At some point, we have to stop blaming everyone else. You built a great OS, get out there and sell it to people. The carriers ARE NOT going to do it for you...

Exactly....if people would stop being fanbois for a second, they would realize that BlackBerry users are still on Tmobile and for some people, the carrier offers unbeatable prices

People need to get over themselves

Posted via CB10

Yup!

Swiped via CB10 with my T-Mobile USA (Only T-Mo rep still pushing)  ‎BlackBerry Q10...oh wait a sec....its my new Z30, son! The holy grail of phones!

I can tell you why I switched.

Verizon: 2 data plans, 4 lines total: $190 per month

T-Mobile: 5 data plans, 5 lines total: $180 per month

It's pretty damn simple math if you ask me.

Is that normal in the US? 180 usd a month ^^
Wow

You get here (AUT) a premium plan (unlimited min & sms, 400min Europe, unlimited data with LTE) for 90 usd a month

Visit my Channel C00121417 

How much for the data? Unlimited Calls and texts are pretty much free on US carrier plans- to the point it's almost a joke to mention It in the ads. The data is where they get you.

Impressive numbers. T-Mobile has been financially tempting for quite some time but, the decision to stay with Big Red (Verizon) has been easy for two reasons - quality of network and quality of service. Not too long ago, a third reason we added - their relationship with BlackBerry went South. Still, I will continue to keep an open mind and do the research, to determine whether or not I switch and, if so, to which carrier. In the meantime, I have been quite happy with my service and feel like it's been worth the money.

Posted via CB10

If you don't do a lot of talking on the phone you can get unlimited text, unlimited data (throttled at 5gb to edge) for $30.00 for any smartphone you already own. None of the other majors (there maybe a regional somewhere I am not aware of) offers anything remotely close.

I have quite a few friends who went from flip phones to a smart phone on this plan and wouldn't trade it for the world.

To leave them because of some poor choices regarding BlackBerry is to cut off your nose to spite your face, especially when one considers you can buy the phone now directly from BlackBerry, including the Z30, which works perfectly on TMob.

BlackBerry made a necessary face-saving decision, in a battle BlackBerry (or any #3 or 4 device maker) was never going to win - but I agree with your overall point.

T-mobile is okay. I can only speak for germany, but when you want good customer support and service and are wiling to pay a little premium for that , t-mobile is the way to go. If you know somebody working there, there is a t-mobile for friends programm. (heard from a friend who is working for deutsche Telekom ) How many discount, don't know. I'm Vodafone customer now. Because they support BlackBerry. It was ( and think still is) the only one supporting BlackBerry Options, even free of charge with Prepaid SIM Card here . And never had any problem, too.

Z10 Red Limited Dev Edition #00167 10.2.1.2947

Wow. That many people really flocked to a shit network that offers substandard coverage?

Quite a shocker I must admit.

Posted via CB10

Probably because, for many like me, the network isn't shit and the coverage is great where we travel. It may not have worked for you or maybe you're just an internet hater, but it's clear that people are switching and it's working for them...

Internet hater? Lmfao. Why? Because I genuinely think T-MOBILE is utter filth, as I did suffer with them on two separate occasions in the past?

That said, fair play to you if you think they are the world's greatest network.

Posted via CB10

I never said they were the world's greatest network, they work well for me. But your comment alluded to no one would ever use TMO because they're sooooooo bad. That's just silly to me. :-) You had a bad experience, doesn't mean their network is "utter shit" for everyone else. That's the only point I was making.

Coverage and speed is better in my area than is right up there with all the major carriers if not better.

Posted via CB10

Love T-Mobile and I love Crackberry's fair reporting and not dropping on the hate bandwagon. Chen throws a hissy fit and finds a way to sell even less phones than that previous CEOs (not an easy thing) but the people here hate a CEO who is actually making his carrier the best in the country.

Wish he could T-Mobilize BlackBerry.

Z30 / STA100-5 / 10.2.1.2234 / T-Mobile USA

I like T-Mobile, but for one fact. I love BlackBerry OS10. I would dump T-Mobile in a flash if I couldn't use my BlackBerry on their network and I would take the other 4 lines with me. There are other carriers with better value out there. Republic Wireless is one of them along with some other $40/month all included plans that other companies are offering. I'm loyal to T-Mobile only as long as they keep their plans low and am able to use my BlackBerry on their network, even if they don't actually sell it.

Posted via CB10

Speaking from personal experience, I would LOVE to jump from T-Mobile to Verizon due to the lack of support and respect T-Mobile has shown BlackBerry but the sad fact is that I just can't afford a 125$ phone bill for unlimited data. Couple that with the fact that T-Mobile just put up a LTE tower in my HOMETOWN late last year and I'm thinking I may just be in bed with the Devil for a little while longer...(data speeds are INSANE over here!) ;-)

Posted via CB10

This is terrible! You're getting great service and paying a cheaper price?! Drop it at once and pay a higher price to show your BlackBerry loyalty! I'm sure BlackBerry will see you've been loyal and give you something personally!

T mobile service is great if your in the city, but in the rural parts it's so so...they used to, not sure if they do anymore have the fastest data speeds by far. I would play xbox live by using my phone as a modem

Posted via CB10

Well, T-Mobile is still no longer Blackberry Friendly. So I will be changing over to Sprints Framly Plan which is better priced now than anything T-Mobile has. And Sprint still promoted the Blackberry Q10.

I'm in NYC and TMo"s service here is as good as anyone elses. Also tend to travel to other big cities. Los Angeles, Chicago, San Diego etc and have never had a problem with their coverage or Sprint's where I tend to sojourn.

Likewise for me, I've used T-Mobile extensively in Las Vegas, Los Angeles, Houston, Dallas and Atlanta. No issues, smoking fast LTE. BlackBerry and TMO make a great mix.

I don't need or even really want to buy a phone from my carrier. BlackBerry direct now. Perfect.

Posted via CB10

Why are we seeing these reports of this clown and his anti-BlackBerry campaign!?

If I wanted to read about this BS, I would go elsewhere.

Please refrain from dumping it in the BlackBerry fan site.

Please and thanks.

I've done time with most of the carriers. They all have good and bad points. With t-mobile you either are, or are not in a coverage area. If you are, it's great. Otherwise it stinks. Can't beat the price if it works for you.

Posted via CB10

Cingular/AT&T - dropped calls in a major city, upgraded their network and phased out my phone and offered me a brick phone as a replacement
Sprint - slow data rates
T-Mobile - best so far for data rates and prices; spat with BlackBerry meant I've been getting device discounts from both T-Mobile and BlackBerry

Yeah....great numbers.....but wait until Sprint gets their hands on T-Mobile (looks more likely than not at this time)....remember Nextel anyone? I wouldn't trust a Sprint/T-M union as far as I could throw them......

Tmobile is practically non existent here in Louisania. The southern part of the state is ok, but once you get into the northern part, forget it.

ATT and VZW is all there is in rural areas like mine. Pretty much have to go w/ performance over economy based services here as T-Mobile doesn't exist and Sprint pretty much roams off of VZW.

Posted via CB10

I love the aggressive approach. Att and verizon were taking advantage of the customers and squeezing every fee out of us. Just as bad as banks.

However I don't agree with how they dropped blackberry. Everytime I tried to buy a blackberry, there salespeople were like "you're gonna regret it. Just get an android."

Posted via CB10

I'm a T Mobile customer and I must admit they do a really good job with loyal customers like my self. But who cares anymore because they ended their contract with blackberry. Guess I will have my z10 forever!!!!

Posted via CB10

....and then Blackberry offers a sim with purchase of there phones from their official site, and T-Mobile falls back into bankruptcy. Revenge of the Chen!

Posted via CB10

If T-Mobile is making all this money y cnt they carry BlackBerry phones???......please bring them back.....

Posted via CB10