AT&T Launches Anti-Storm Propaganda

By James Falconer on 24 Sep 2008 09:50 am EDT
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AT&T Anti-Storm Propaganda?

In a supposed internal document floating around the AT&T offices (pictured above), AT&T is basically gearing up their staff to put down the new BlackBerry Storm, and praise the advantages of the iPhone 3G. BGR has apparently received this document from 2 separate sources, so my gut would tell me this is legit.

What's your take? Is AT&T shaking in their boots...worried about the first-even touchscreen device from RIM? Rr do they have some valid points here?

Let the commenting begin... :) 

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Topics: News & Rumors

James Falconer James Falconer "Community Manager, Mobile Nations" 354 (articles) 802 (forum posts)

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AT&T Launches Anti-Storm Propaganda

93 Comments

How about Verizon Wireless launching an anti-iPhone campaign?

First few things I can think of...

- Non-replaceable battery
- Faulty chargers
- ...

AT&T is worried... Storm is going to steal their thunder come holiday season.

We'll be a 3 Storm household soon... :-)

Oh I can add to that...

- Video recording
- Multi-touch & gestures
- Higher resolution screen
- Proven Enterprise support
- An on screen keyboard that (supposedly) feels the most like a real keyboard
- HTML e-mail (even the 8xxx series BBs with OS 4.5 have that)
- Replaceable Memory cards
- Stereo Bluetooth
- 3.2MP Camera with a FLASH
...

Actually the Storm does have a camera flash. If you check out the slide presentation it has 3.2 megapix with auto flash.

Every Blackberry with a camera thus far has a flash. An incredibly bright LED flash. All pics of the Storm where the lens can be viewed CLEARLY show the LED for the flash.

Nothing in these talking points are false. It doesn't attack the Bold at all, just lists the strengths of the iPhone. Any good salesman at AT&T should know the stuff anyway, but its the era of spoonfeeding...

Not really sure if they have valid points or not I surely hope RIM will not let us down here because I love how the Iphone moves but refuse to switch to AT&T and pay for their high plans what a waste!

Because there are no confirmed specs I guess I don;t really know how much of this is true or not but...

Valid Arguments:
-Wifi (if there isn't wifi on the storm)
-Multi-touch (it might not be necessary but it's still handy and fun)
-iTunes intergration (because you can purchase OTA)

Grasping at straws:
-3 bands of HSDPA for worldwide high speed access (I believe the storm has worldwide 3G capabilities)
-iTunes integration (because storm will sync with DRM free iTunes music)
-Maps and location technologies (ok, wifi might be a nice addition to the location capabilities but I don;t consider it a notable benefit)
-Apple Apps store (uh, aren't there a ton of 3rd party apps for BB)

"-3 bands of HSDPA for worldwide high speed access (I believe the storm has worldwide 3G capabilities)"

Well if you speaking of the Verizon's "Storm" then nope since it's not a GSM device.

First, I thought the Storm was supposed to have multi-touch? It has an accelerometer right?

Also, does the Storm not have wifi? That is kind of a let-down if true.

Frankly, I would be bummed if the storm DID integrate with iTunes - that stupid program is like a necessary virus.

Are the really trying to say there are no 3rd party apps for Blackberry? I'm pretty sure Blackberry had 3rd party apps long before the iphone was even an idea...

My friend got the iphone yesterday and the sound quality sounds like poo in a paper shredder. WiFi? come on people, who really wants to sit in starbucks for 3 hours using crappy 768k speeds when you can take advantage of THE best most reliable network. The Iphone features maps? HAHAHAHAHA good luck doing the turn by turn by YOURSELF.
Here's my reccomendation. Get an ipod touch, and then get a better phone....the storm.

ATT should worry about releasing the Blackberry Bold and worry less about what Verizon is doing.

That's exactly! what I'm talking about. Matter of fact it's what I tell people everyday. "Don't worry about others, worry about yourself." So in AT&T terms they should be worrying about that BOLD thats beyond late and not Verizon's STORM.

Talking points....right.

I had three iPhone 3G's in 3 weeks, even after the 2.1 update! Apple puts out products that must not make it past quality testing. I had no service in my apartment, and when outside in midtown manhattan, 3G speeds were like using 56k back in the 90's. My phone conversations were either muffled, or dropped.

With Verizon I can use my phone from the lobby, all the way to the 39th floor in the elevator, and yes it works in my apartment just fine. I'll pass up any of the Storm's 'weak points' because its simple. It's going to deliver a solid quality phone, an internet browsing device, and email support.

Sorry, just had to vent about AT&T. Glad I ported my number. How can my phone not work in Manhattan of all places. Yet, T-Mobile, Sprint, and Verizon work just fine.

B

I must say, shame on At&t for knocking the competition. We all know as crackberry users the iphone is weak! What is so revolutionary about it? You can touch the screen, wow thats huge! lol. What a joke, they are hammering home how great the iphone is but what a TON of problems it has had. Blackberry works so smooth, so seamless. How about no mms, no tethering as a modem, no this no that. Its a joke, you can mms on a bag phone! Fact. So At&t, enjoy your month left with a touchscreen device, the THUNDER STORM is on its way. Hurricane Ike watch out! Game on.

AT&T only positioning the iPhone3G versus the Storm worries me tht the Bold is further away than the Storm on AT&T.

Actually, everyone of those talking points is false or mis-leading.

The Storm DOES have multi-touch
has turn-by-turn GPS via VZW navigator, as well as BB Maps and Standalone GPS.
BB Storm (all BBs actually) can use 3rd party applications. BB Storm can sync to iTunes.
BB Storm will not have Wi-Fi, but it runs on Ev-do rev A, the fastest 3G network out there. Furthermore, it will be able to make use of LTE next year. I've never had a phone with Wi-Fi (as I do own a computer), and have never had an issue with connecting to the web.
The Storm runs on the same frequencies as the iPhone, just in a different way (via ev-do rev A).
BB uses the same software for the web as the iPhone does (webkit). Also, as a BB, it has and always will have the best E-mail access, as well as the ability to view e-mails in full HTML, and download/edit word documents, pdf files, powerpoints, etc.

The BB Storm is made to be very user friendly, as it is not being marketed to only business users. It is also being marketed as a multi-media device.

The iPhone now has some serious competition. But its like a negative political ad--- if you do research, you find its mostly a load of crap.

I agree with the points AT&T made above. But they did not mention that the BB has a superior email plattform and that is why I got rid of my iPhone3G for a BB 8820, and will become a Verizon customer once the Storm is launched, not only for the phone but the service at AT&T is not the best right now, too many dropped calls.

hells yeah their shaking in there boots!!! any company that takes the time to send out info on the competitor and how to position their product as superior defiantly is preparing for the worst, because they are expecting it…ATT has i believe the 2nd or 3rd largest BB users market, and the death star knows that they stand to look a great deal of their personal/business uses to the VZ over the storm. They obviously feel they have no competition form the G1 but the storms got there panties in a bunch that’s for sure.

hells yeah their shaking in there boots!!! any company that takes the time to send out info on the competitor and how to position their product as superior defiantly is preparing for the worst, because they are expecting it…ATT has i believe the 2nd or 3rd largest BB users market, and the death star knows that they stand to loose a great deal of their personal/business users to VZ over the storm. They obviously feel they have no competition form the G1 but the storms got there panties in a bunch that’s for sure.

Yes, AT&T is shaking in their boots.

Why would they be so concerned about this touchscreen phone (BB 9530 Storm) and NOT about the other touchscreen phones that came out.

WHY? They smell competition!!!!!!!!!!

its not a selling point. EVDO Rev A is very fast, and VZW's coverage is superb.

Plus, you are PAYING FOR DATA, why not use what you pay for?? Unless you are an iPhone user who cant because your pretty piece of junk keeps losing signal...

As someone that has a 2.75 yr old BB 7130e on VZW's ev-do network (not even rev. a), I can tell you that the network is plenty fast for the device. The bottle neck is in the browser software running scripts, that's where it slows down, not in downloading the data. Wi-fi would not make a dif. Processor is too slow to notice any difference.

Agreed.... I keep seeing posts from all these apologists saying that WiFi is no big deal because of VZW's great EVDO coverage. I agree that VZW has better 3G coverage than any other provider but there are still LOTS of places (including my home) where I don't get an EVDO signal but I do have WiFi... not including WiFi in a phone as advanced as the Storm (if that's true) is very stupid.

dude.. why on earth would you can if your phone gets wifi at home?? get up and walk over to the computer!

AS AN EMPLOYEE OF AT&T, THIS DOCUMENT IS FALSE! The Storm will make its was to all carriers that will spend the money. AT&T will more than likely not have this product because of the iPhone and how well its doing.

How would you know this document is false? It's pretty obvious that you are not that high up on the AT&T food chain... because if you were you would know that Verizon is the exclusive seller of the Storm in the US.
Also define “pretty well” Apple has targeted 10 million iPhones sold in the first year whereas 1 in 10 of all phones sold is a Crackberry, that is 10% of the world market. (Nokia is #1 with 46%) – AT&T can say what they want but they are backing the wrong horse in this race.

actually, a quad band GSM version of the Storm is already in the works, model number 9500. whether ATT will get it first, whos to say. probably not due to the Bold. For anyone that ACTUALLY works in the wireless industry, they would know that different manufacturers produce several models for several carriers, each with initial exclusivity.

If AT&T would get their act together and release the Bold, they wouldn't have to worry about running attack ads against the competition. iPhone may be a good product, but it still has the image of a teen-agers toy.

Im just wondering.. Has anyone of you used bb storm? No? How do you know that it is super easy to use and works like magic? How do you know that Storm has Multi-Touch? Because this "Kevin" told you final specs? Those same final specs that didn't include flash?

And wifi not important? Anyone of you ever used international data roaming?

This isn't an attack ad... in fact it's not an ad at all. It's a document distributed internally to help AT&T employees make an argument for their product vs. the competitors product when they get questions from potential customers. There's nothing new about this and VZW issued the same sort of "talking points" document to their retail employees when the iPhone was released.

that AT&T will never get the Storm? Cause if they do, they'll have to retract these statements and say, "No, the Storm is pretty cool!"

Or maybe they're being told by their overlords at Apple to defend the iPhone against RIM.

Instead of making derogatory statements towards the Storm, maybe they should concentrate on releasing the Bold. Cause if they don't, I am leaving AT&T for the Javelin, Storm, or Bold on another carrier.

The talking points are all true, it's hard to dispute facts!

People, when will you realize that the Storm is nothing more than a Blackberry with a very simple touch screen device and nothing more? No application store, no multi-touch, no HTML email, no "real" browser, no open GPS, there is nothing here in this device that makes it a direct competitor w/ iPhone.

My god, look at what Verizon is saying about the Storm -- "RIM's first touch screen Blackberry"... is that the best they can do? You need more than just a touch screen to compete with the iPhone. All Verizon can say about it is that it has a touch screen (but no multi-touch? forget it!), has world phone capability, and has rock solid email that Blackberry is known for. Okay, um, except for the touch screen that's all been done before and there's nothing new here.

I love my Curve, and chose it over the iPhone because I hate AT&T. But people, you have to admit, the iPhone is just an amazing piece of technology. The Blackberry Storm is a "cool" design aimed at corporate types who want to upgrade. It's not designed as an iPhone competitor in any way except the physical, and even then it looks a lot thicker and much less flattering.

SonnyBerry do your research before you post! Storm does have multi-touch, it uses the same webkit as the iPhone for FULL HTML browsing, HTML email has been out for several months now on BlackBerrys (OS 4.5), its pretty much the same size as the iPhone. And by the way they are developing an app store...not to mention there have been third party applications for Blackberry long before the iPhone was conceived. Also, the Storm has better screen resolution than the iPhone.

Have you not read any of the material that has leaked from Verizon?? Geez!!

I don't have ATT, but I do know the data problems they're having with the iphone has completly loaded the system. If they released the bold....total chaos would result.

@SonnyBerry,

Actually, the document confirms that the Storm has both multi touch and gesture touch, and a 3.2 megapixel camera. It also has a fully feature web browser utilizing the same web kit that the Iphone uses. It also does cut n paste and mms and stereo bluetooth. It also can view and edit word and excel documents. It also has assisted gps with voice activated turn by turn directions for $9.99/month, and free standalone gps for apps like Blackberry Maps. You should read the wowfactor article on engadgetmobile.com for more specs.

I went to two Verizon Wireless locations and asked when an approximate release of the Bold/9000 will be released with them since its pretty much out everywhere except THE U.S.!!!!!!!
Their response? OH well what differs us from AT&T is that we will release it by February-March and it wont have any buggs. I asked then when will the storm be released? only to be told sometime this fall. As we all know Marketing 101 it will be in December to jump on th Christmas TRAIN.
Whats sad is that Brazilian have the Bold and us Americans are playing with out Curves....
I SAY SIGH !!! At Blackberry leave your biggest amrket out sure why not?
It is infuriating that i travel to the U.K and Belgium and kids are ahving a blasty blast with the Bold and God be with us that blackberry give us back some dignity by treleasing a GOOD thunder

Thats all

OH and AT&T are crooks and Verizon runs on CDMA which sucks

ALL I CAN SAY TO U IS QUIT CRYING AND WHAT A WASTE OF GAS MONEY TO ASK QUESTION U ALREADY KNEW THE ANSWERS TO!!

"Marketing 101" would suggest that the release will be in early/mid November, as that is what all the VZW documents have suggested. Also, when a product of this nature is released in Q4, its generally out PRIOR to the holiday shopping season, to build hype and word of mouth. A product such as a new Blackberry isn't exactly a Tickle-Me-Elmo. It's marketed and sold to a more specialized crowd. Releasing a product in December is much more common with a product that is a house hold name, where people would know about it from media coverage 24/7. The Elmo's are a perfect example, or the Nintendo Wi. It's much more likely that if you were to ask anyone off the street, they have heard of either of those 2 pieces compared to the Blackberry Storm. Don't talk about "Marketing 101" unless you actually have some experience in Marketing.

"Marketing 101" would suggest that the release will be in early/mid November, as that is what all the VZW documents have suggested. Also, when a product of this nature is released in Q4, its generally out PRIOR to the holiday shopping season, to build hype and word of mouth. A product such as a new Blackberry isn't exactly a Tickle-Me-Elmo. It's marketed and sold to a more specialized crowd. Releasing a product in December is much more common with a product that is a house hold name, where people would know about it from media coverage 24/7. The Elmo's are a perfect example, or the Nintendo Wi. It's much more likely that if you were to ask anyone off the street, they have heard of either of those 2 pieces compared to the Blackberry Storm. Don't talk about "Marketing 101" unless you actually have some experience in Marketing.

the multitouch "might" be the only valid point. i am not sure if the storm has multitouch or not. obviously rim doesn't have the app store. but every other six points aren't valid because the storm has those too. and media sync lets u sync up ur itunes playlist.

the multitouch "might" be the only valid point. i am not sure if the storm has multitouch or not. obviously rim doesn't have the app store. but every other six points aren't valid because the storm has those too. and media sync lets u sync up ur itunes playlist.

the multitouch "might" be the only valid point. i am not sure if the storm has multitouch or not. obviously rim doesn't have the app store. but the other six points aren't valid because the storm has those too. and media sync lets u sync up ur itunes playlist.

if they kicked that out, they must be worried.....
lets go down the line shall we?

1. we don't know how the touch screen is actually going to work so, we can't really comment here....

2. there are tons of third party apps for blackberries, in fact, there are quite a few free ones, so, why be limited to a phone that you have to buy your apps through itunes?

3. the iPhone's integrated with iTunes, funny, so is my curve, I'm betting the storm will be too on my mac, and, I can do media sync on DM 4.6 (maybe on 4.5 too) and I can tell it to pull from itunes too....

4. the storm is EVDO Rev.0 or possibly Rev.A (that'd be wonderful) so, unless I'm in a spot where the network isn't EVDO, why do I care about wifi?

5. again, the storm is EVDO (3G for us CDMA types) may not be international, but, I gotta say, I can count on 1 finger the number of customers I've ever had come in and ask if I could get them phone service internationally (excluding the "can I roam in canada/mexico" questions)

6. the blackberry features BB Maps, Google Maps, and a host of other navigation options....and has GPS too

7. ever heard of OS 4.5 AT&T? BB's have HTML e-mail too....

8. hm....I'd like to copy & paste....wait....I can't on an iPhone? I can on a blackberry? ok, blackberry wins the ease of use.

every arguement they throw, will be a scripted one based from that, and there are plenty of "shut downs" for their arguements, personally, I'm interested in seeing the storm but don't know that I'll buy it.....

if they kicked that out, they must be worried.....
lets go down the line shall we?

1. we don't know how the touch screen is actually going to work so, we can't really comment here....

2. there are tons of third party apps for blackberries, in fact, there are quite a few free ones, so, why be limited to a phone that you have to buy your apps through itunes?

3. the iPhone's integrated with iTunes, funny, so is my curve, I'm betting the storm will be too on my mac, and, I can do media sync on DM 4.6 (maybe on 4.5 too) and I can tell it to pull from itunes too....

4. the storm is EVDO Rev.0 or possibly Rev.A (that'd be wonderful) so, unless I'm in a spot where the network isn't EVDO, why do I care about wifi?

5. again, the storm is EVDO (3G for us CDMA types) may not be international, but, I gotta say, I can count on 1 finger the number of customers I've ever had come in and ask if I could get them phone service internationally (excluding the "can I roam in canada/mexico" questions)

6. the blackberry features BB Maps, Google Maps, and a host of other navigation options....and has GPS too

7. ever heard of OS 4.5 AT&T? BB's have HTML e-mail too....

8. hm....I'd like to copy & paste....wait....I can't on an iPhone? I can on a blackberry? ok, blackberry wins the ease of use.

every arguement they throw, will be a scripted one based from that, and there are plenty of "shut downs" for their arguements, personally, I'm interested in seeing the storm but don't know that I'll buy it.....

I am huge bb guy, but I am disappointed the Storm won't have Wifi. Other than that, I think the horizontal keyboard feature makes it a definite plus of the iphone. I am not going lie. I am very enamored with the iphone and all the bells and whistles, but when it comes down to it I want my phone to be able to text and email with ease. I can't believe the iphone never thought about the horizontal keyboard. What were they thinking? BTW - How can AT&T put out anti bb stuff when they sell other bb products like the BOLD. RIM must not be happy with them.

Very presumptuous. One would think they would make a move such as this after the Storm is released. Doing so in the midst of info leaks says to me that they are feeling some serious heat.

I don't give a big fat rat's A** about STORM v. Iphone.

Iphone blows, and seemingly so does AT&T as another so called launch date passes for BOLD...

I got big news for AT&T and for that matter RIM...
Better get off you A** and join the fray. Engage for G-D's sake and launch BOLD!!!

Do you hear that? There it is again!!! It's the sound off the GOOGLE G1 blowing away more of your market share. Cheaper price, cheaper rate plans & cheaper plans are looming as competition. If you don't stand up and plant your flag with BOLD you are going to lose a lot of us loyalists.

Enough is enough already launch the BOLD!!!

All the information from Verizon and AT&T shows me one thing clearly, they have no idea who their customers are or why they choose devices. Storm buyers will mostly come from the ranks of owners of other RIM devices, Palm devices and WinMo devices. The iPhone isn't even a consideration for most of these folks. If AT&T is worried about the Storm, they should think about what it will do to sales of the Curve and Pearl. Those will take the hits.

I'm looking to upgrade my old Blackberry 7130c on ATT, and my choices are the Bold, if it ever shows up, the Storm (carrier switch) and the HTC Touch Pro (could be Sprint, ATT or Verizon, depending on release and my patience). I'm skeptical about a touch only device, but if I would consider one, it would be RIM's as I know the text input is what they prioritize. iTunes? Who cares? ATT doesn't get it.

This amuses me With vzw you don't really need wifi and with the app store part.. Ppl can dl just as much with ota links

Iphone has nothing on the storm

This amuses me With vzw you don't really need wifi and with the app store part.. Ppl can dl just as much with ota links

Iphone has nothing on the storm

Ok so I will probably hear some backlash behind this but it has to be said. First off, I am a faithful crack-addict however I am a tech junkie FIRST. I currently have an iPhone 3g, curve and 8800. I will have to say I do not have much faith in the Storm. I applaud RIM for trying to tap into this market but it is much like Apple tapping into the email game. They have great ideas but have not perfected it like RIM has. I use my iPhone as a showpiece. When it comes to actual functionality and productivity my BB takes the cake.

The ATT most valid pint is the multi touch technology. In essence RIM has developed an upscale Treo (ok I just got dizzy when I said that word). I hate to say it but give this two weeks post release and the disappointments will roll in. NOW, the mother of ALL mothers will be the BOLD. (Sorry had to throw that in)

OK, I've been working in wireless for a few years now, and have personally owned several BBs. I know all of the CURRENT models in and out, but I'm still a little fuzzy on what is going to make the Bold stand out. OS 4.5, if I'm correct, and a large, higher-than-normal display. Whooo. Please, if there is something that escapes me, someone point it out. Sounds like they took the 88xx and prettied it up a little.

I don't know what is funnier, the hype over this "supposed" document, or the rash of anti ATT comments. I happen to be an ATT customer, and I switched from Verizon because where I live in VA, verizon's service stunk. I happen to LOVE my ATT BB curve, and have no plans to buy another brand of phone. This is all marketing 101 to get customers during the exclusivety period, everyone should just "chill out", when ATT or whaever carrier is sure that a product meets its own QA standards that is wnen it will be released to the general public. WOW europe has something first, so freaking what. Everyone should just get a life or a new hobby besides obsessing over the US cell carrier wars.

They should be shaking in their shoes at the possible loss of sales due to the release of the Storm. With all the VZW hype about it, it appears to be released soon. AT&T has been dragging their feet on releasing the Bold. A lot of people are getting tired of the wait and the appeal of the Bold is wearing off. A lot of people are going to drop their plans with the AT&T Bold and go with the VZW Storm. I'm not even sure it has anything to do with the iPhone simply because the Storm is a BB and BB's really are superior over iPhones IMO. Get on the ball AT&T and release the Bold...otherwise you are going to lose customers and sales to other phones--BB Storm, BB Flip Pearl that look like they are closer to being released than the AT&T Bold. :(

The reason most BB users have not gone to the Iphone is that we are not comfortable with touchscreen. Somwhere I read that over 40% of Iphone users have kept their BB's and I believe it is for that reason. To me the Storm is a compromise. I am still not clear if VZW will come out with the Bold and if so, will the Bold have Global capabilities. If not, I will have to opt for the Storm. This latest Wednesday promo from VZW makes me think that they are targeting the Storm for the non-business user. Who cares about a camera as a business user. If the Storm's touchscreen really does have a tactile feel, I then can see possibly liking it, but otherwise not nearly as much appeal as the Bold. So what do you think. Will VZW have the Bold and will it be a global phone?

I know that ATT has seen it's day coming sooner or later.
Think about it have they ever released something like this before and whoa wait the Storm isn't even released yet! They are only left to do one thing only....hate it hate it,this letter is going to be one of the many nails in ATT's coffin!I PHONE rest in rotten apple land you jealous hater!! Oh btw just because of that letter I'll be switching to Verizon and the Storm on release date ***!#.

Ps,and to think that ATT is going to be selling more Blackberry Bold's than Iphone's in November!!!!!!LOL!!

Having wifi on your mobile device is a trivial point of differentiation. I'm not sure of it value when you're surfing over a ubiquitous 3G network anyway. I could be wrong on that. The Storm will also have GPS and cell tower triangulation. For those of us who have downloaded Google Maps on our BBs, we already get the cell phone triangulation because VZ Navigator is the only app that can use the GPS chip (at least on the 8830).

As for usability, I guess that'll remain to be seen. The iPhone is really easy to use and the integration with iTunes is a valuable feature form (most of my music library is on there).

My main concern is how the Storm handles text messaging. In a previous post, you have a click to engaged the key and click harder to actually type the letter. Not sure how that is really going to work, but I guess we'll see soon.

The problem is that AT&T's 3G network was woefully unprepared for the load put on it by all of the iPhone users. The current network can't support the existing devices - to have several million more popular devices on the network would pretty much bring it to a standstill. They just don't want people moving to competitors' networks where the system load isn't overwhelmed.

Maybe if US phone companies followed Europe's lead, everyone would have 3G by now. We're 10 years behind Europe in wireless phone network capabilities because here in the US, the phone companies are more interested in overcharging us for old infrastructure that's already been paid for and giving huge salaries to their execs rather than investing in the infrastructure.

The alleged AT&T flyer that touts their Apple iPhone fails to bring up one point: User changeable battery.

One of the few reasons I don't support Apple products (e.g., iPhone and iPods) is that the user cannot change out the battery of the iPhone or iPod.

If I'm going to pay a few hundred bucks for an iPod or iPhone, I want the option of changing out the battery.

Also, I visited the Apple store and talked to them about my battery issue. The conversation went something like this:

Alfonso Faustino: So, what happens the battery degrades and no longer holds its charge to manufacture specifications?

Apple Rep: No problem. Just send the phone back, and we will give you a refurbished phone.

Alfonso Faustino: How long will it take for your to replace my battery?

Apple Rep: About two weeks; but, we don't replace the battery -- we give you a refurbished phone; so, you have to back up your data.

Alfonso Faustino: How much does it cost?

Apple Rep: About $90.

Alfonso Faustino: (Surprised Sarcasm) Wow...a refurbished phone for $90, huh? That sounds like a good deal -- I pay big bucks to buy a new phone; and, when the phone no longer keeps up to manufacturer specifications, you guys give me a refurbished phone that was once broken and now repaired.

Apple Rep: Well, it's a refurbished phone that is good as new.

I politely thanked the Apple Rep for his time and left the store detesting Apple at a higher level.

I'm a BlackBerry Crack-head. I love and use the AT&T BB Curve 8310; and, I'm waiting for the Bold.

(I use to use Palm products for over 10 years or so -- the last Palm product I used was the Treo 680 that constantly crashed and prompted me to look into the BB products.)

In my opinion, BB should not have created the Storm -- if I wanted an iPhone, I would buy an iPhone and not a knock-off wanna-be iPhone like the Storm; however, the only nice thing I like about the Storm is the user replaceable battery. So, for those who want an iPhone-like product, the Storm addresses that market.

So, that's my input.

Check 6 and Turn & Burn!
/s/ Alfonso Faustino

To Skawt...

AT&T's 3G network is horrible. I know, I've used it. I just don't think it was ready for a huge influx of a VERY popular technology (touch) and now that their direct competition is coming out with a VERY popular model (blackberry) in a touch fashion, they're thinking it's the 1..2.. punch for the "proverbial" wind out of their sails.

I'm a BlackBerry user and I wouldn't trade my Curve for any other phone. Haha. But I don't see why there should be any phone comparing. It really is a personal choice on what phone to have. BlackBerry or iPhone. Or any other phone. The iPhone has good features and whatever. I get why people get so crazy about the phone but it just doesn't do it for me. While the BlackBerry just drives me crazy! I can't wait until I get my hands on my Curve and on the new ones coming out.
I like BlackBerry's for their keyboard so I don't think I would be getting a Storm. Which I might end up getting one because just BECAUSE! Haha. I can't wait until they come out. It's exciting to hear that a new BlackBerry will be coming out. Especially SOON.
I don't know hwy AT&T is taking so long to release the BOLD.
I think both of them might be released around the same time so they can be on peoples "CHRISTMAS LIST".

Both phones are good in their own individual way.

Although I've seen more people switch back to their BlackBery's from their iPhones.
It's what I've seen. Maybe someone else has seen it the other way.
I don't know.

I just want to get my hands on a BOLD and STORM.
To see how they both are.
Especially a Storm since I have Verizon. Maybe it could be my new phone. x]

Oh and I don't see why people are so crazy about the WIFI.
Do you really need it with this phone?
You get internet with it all the time?
Right?
I'm not so sure how the WI-FI works with Verizon.
So I don't really know.
Besides I think the phone will be pretty good in the browsing.

RIM moves way too slow to ever compete with a product from Apple. The Storm may compete with all of the other me-too touch-screen phones from HTC, Samsung, etc., but it will not be in the same class as the IPhone.

Please note, I have a Blackberry Curve and (mostly) love it, but innovation is not RIM's strength.

Stopped by a verizon store today and the manager told me the Storm does have wifi.

...but it's certainly not true because a store manager said it. Those fools lie more than Congress!

....the wifi thing and the zoom in and out feature...there is nothing that concerned me.

all that apple and itunes garbage i could care less about. this is a smarphone/business phone. if you are so concerned about music get an ipod.

and BB has always had 3rd party apps so why they bring that up i dont know.

but as far as the wifi...i am sort of disappointed but then again how fast is 3g exactly? its pretty fast isnt it? i dont know i havent seen it for myself yet.

and i thought i did read that the storm does not have flash. which i dont understand if they are braggin about the camera. but hopefully im mistaken and it is included.

Does anyone find it interesting that AT&T is focusing only on comparing the Storm to the Storm with ZERO mention of the Bold?
IF the Bold is actually going to come out, and the jury is still out on that, wouldn't it make sense to market Bold against the Storm for true BB users?
I don't get it. Do the have SO much invested in the IPHONE that they just don't want to release the Bold to compete with the iphone? Was their strategy to simply gain the Exclusive on the Bold to prevent any other carriers from carrying it? And how is it that "RIM" sits ideally by with no comment whatsoever? AT&T must have paid a pretty penny to RIM on this deal!

A couple of points are valid...a couple aren't.

But why would AT&T commit suicide like this? It's a good way to get RIM to cut them off. Or go "super-hype" on them.

And why isn't there room at AT&T for 2 touch screens? Is AT&T so married to Apple they can't have a "mistress"?

tdg

You can NOT compare Apple to Rim!! Apples and berrys are different fruits! ;)
Apple is an Ipod. Whoopie. Do they want a cookie? Bid deal. We can put mp3's on blackberry too. I have plenty of songs on my memory card. And apps? That's a claim of theirs? Any crackberry inthusiast knows u can get apps OTA right over your phone.....right here at home with CB. WiFi....Well, many of Rim's devices offer wifi, it's only a matter time. Maps and GPS? Can the Storm get the internet??!! Duh. Hello Google Maps and Blackberry maps. Seriously? These are their talking points? How about.....

They make a second generation Iphone and it STILL can NOT send picture messeges or do something as simple as "copy and paste" come on. Seriously. Be a REAL smart phone, not a glofified music playing device. Overweight Ipod/paper weight. Yeah, the multi touch thing is probably what will make the Iphone better in comparison to the Storm, but the fact still remains that the Storm is a Blackberry! How can u go wrong with the device we all love? Now, I may personally be more intersted in the Javelin.....or "erm curve 8900" to quote kevin, but this does not mean that I would still love to get my hands on a Storm to play with.......where as I would not be interested in fooling with an iphoney at any point in time. Besides, my friend upgraded her Old Skool Iphone to the 3G and she is terribly disappointed, as the internet goofs up a lot and she has to constantly shut it down. She hates the new Iphone, but refuses to allow me get her over to "the dark side" as much as I have tried. Apples to Berrys. Berry is a much higher quality of fruit ;)

I think this is the closest that anyone has come to hitting the proverbial nail on the head. This is the bottom line: The iPhone was designed and marketed as an entertainment device, where BBs in general are designed and marketed as business tools. BBs are geared toward business customers. Thats it, there is no debating that point. Conversely, iPhones are geared towards comsumers with entertainment in mind. Anyone who has a memory longer than last week would remember the initial ads for the iphone, touting that you can now have your iPod on your phone. It just so happens that it has the ability to do web and email as well. Vice versa for BBs. They can play music, but that is not what thoughts were kept in mind when they were designed.

Here's the bottom line.

iPhone = entertainment.

Blackberries (Blackberry's ?) = functionality.

If this were not the case, governments, corporations, and business around the world would have made the iPhone their staple and exclusively provided devices. Nuff said.

I am a Verizon employee and the Storm is VZW exclusive and overseas it's exclusive to Vodafone who is Verizon's parent company. i've had two friends sell iPhones and go back to Blackberrys and a random at&t cust who hated it so bad he went to a $70 unlocked nokia.

If AT&T hasn't finished their completely f-ed up launch of the Bold by the time the Storm comes out, I'm moving to Verizon. In fact, I'm so sick of waiting for the Bold, I may go to Verizon anyway. Heck, the Bold will probably be obsolete upon release!

I talked to a business accounts rep. at AT&T. They have NO release date for the Bold, they offer no explanation, and when I said that AT&T was becoming a wholly owned subsidiary of Apple, he just mumbled that he had no further information.

Maybe Apple should just buy AT&T and get it over with.

This is becoming a bit crazy! at&t released a selling point sheet for the iphone! big deal, your perfect Verizon did the same with the Dare, not to mention dropping the price $150 when iphone released in Best Buy Mobile. The storm is cool for sure, but this will be fun to watch when that thing starts glitching and freezing. Then we get to hear the same people praise the Storm bash on it!

Also, do you want to wait for the Bold so it dosent glitch or do want it now so it does? It'll come out, and when it does it'll be sweet!

In closing, Calm the eff down!

I am an AT&T sales rep and I can confirm the legitimacy of the flyer. In fact just as I finished reading it I came to this site to see it posted here.

I have to laugh because all I've seen is a bunch of soured out tech-heads hating on AT&T. Furthermore I've been listening to a bunch of people do nothing more than speculate about the situation at hand.

AT&T will release the Bold when it is ready. Thats based on the simple fact that they will do whats in their best interest to stay in business. Secondly as far as this flyer is concerned it really is just a reminder to employees that they are going to be seeing an increase in questions about not only AT&T's products but Verizon's and Apples for that matter.

As far as which handset is the best be it iPhone VS Storm VS Bold or whatever that answer will be different for everyone. If you want the latest and greatest then by all means get the Storm, if you hate touchscreens then get the Bold. If you want something thats fun then get the damn iPhone.

Fact of the matter is that AT&T and Verizon for that matter have very little to be "shaking in their boots" about. The sheer amount of dollars that move in and out of both companys regardless of the latest and greatest handsets will keep them rolling out for many many years to come.