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30 Comments

Posted by raiderfan Friday, Oct 07, 2011 232 days ago

Hell Yeah.......will be nice to remove the word "truncated" from my downloaded emails

 
 
Posted by shankeith Friday, Oct 07, 2011 232 days ago

+111111111111111111111111111111111111111

 
 
Posted by djdonnyk Friday, Oct 07, 2011 232 days ago

Looking forward to it for sure, thanks for the update.

 
 
Posted by johnmarki Friday, Oct 07, 2011 232 days ago

Woot Woot. I was starting to doubt Sprint, but it seems they didn't forget about us BlackBerry users after all!

 
 
Posted by neoflasher Friday, Oct 07, 2011 232 days ago

waiting.....

 
 
Posted by C4U2NV Friday, Oct 07, 2011 232 days ago

Not just sprint but other carriers as well..

 
 
Posted by hjmargarido Friday, Oct 07, 2011 232 days ago

already rolling in europe...awesome with increased email capacity...

 
 
Posted by decypher44 Friday, Oct 07, 2011 232 days ago

Sweeeeeeet!!!!!!!

 
 
Posted by SC457 Friday, Oct 07, 2011 232 days ago

Awesome, great upgrade!

 
 
Posted by Marvin-13 Friday, Oct 07, 2011 232 days ago

is the size increased for receiving emails? or sending them?

 
 
Posted by hjmargarido Friday, Oct 07, 2011 232 days ago

both sides...photos inclusive in body of mail

 
 
Posted by scottae316 Friday, Oct 07, 2011 232 days ago

Sprint has always seemed to support Blackberry well, and I am glad to see it continue. I know that the other carriers in North America will roll it out, but hey way to go Sprint.

 
 
Posted by BB-Bmore Friday, Oct 07, 2011 232 days ago

:)

 
 
Posted by LutherSnow74 Saturday, Oct 08, 2011 232 days ago

Sprint's BIS website is down...

 
 
Posted by El Platanero Saturday, Oct 08, 2011 232 days ago

so how can we tell that it was done yet?

 
 
Posted by mmeadows59215 Saturday, Oct 08, 2011 232 days ago

I am on ATT network. I have not been receiving email messages this morning. I've sent service books... They come through fine. But still no emails coming through. I'm starting to think it could be possibly related to this update?! I don't know. Anyone else?

 
 
Posted by black_hat Saturday, Oct 08, 2011 232 days ago

I'm on Sprint and I'm having the same issue.

 
 
Posted by sj-performance Saturday, Oct 08, 2011 232 days ago

im on sprint...this morning emails not going thru and when i do get an email it says "message truncated due to size"

 
 
Posted by ejjanczy Saturday, Oct 08, 2011 232 days ago

I'm getting the same error message too and these are lil sentence or two text only emails like from ESPN news alerts which is what I have to resort to cause Sprint is making the sender pay for text messages earlier this year.

 
 
Posted by ejjanczy Saturday, Oct 08, 2011 231 days ago

*UPDATE*
As of 1 pm ET emails are working properly as I am able to read my emails.

 
 
Posted by decypher44 Saturday, Oct 08, 2011 232 days ago

Anyone confirm this was done yet? I wish there was an easy way to find out.

 
 
Posted by EliasZuniga Saturday, Oct 08, 2011 232 days ago

T-Mobile USA here: I'm also getting "message truncated due to size" on all of the emails I'm receiving, no matter how small.

 
 
Posted by WarEagle1986 Saturday, Oct 08, 2011 232 days ago

2011-OCT-08, Carrier=Verizon, phone=9850

Turned on mobile this morning and found that e-mails sent to/from my 9850 via BIS for either/both Hotmail and MSN all show same error message "Message truncated due to size". Further, see same issue with another POP3 account (unrelated webmail service set up through major domain provider).

File Size:

Problem is NOT a file size issue - many of these e-mails are simple text files and even the largest messages (full html with attachments) are well under all BIS limits. Also, I have directly viewed all e-mails and confirmed file sizes directly at the respective web-mail applications without issue. Further, I have sent small test messages to/from phone and still recieve same error message.

Seem to recall other RIM users on other carriers having this sort of issue over last month, first time I've seen this on my Verizon 9850.

Notes:
A) Not seeing this problem with BES account - it is functioning normally.
B) After checking all of my BIS linked e-mail accounts, interested to discover that only ONE seems to be functioning OK and it is the carrier e-mail, i.e., VZW bb e-mail "...vzw.blackberry.net". < Interesting, eh? >

Would like to see if anyone else obtains same result (i.e., no error message) when using your carrier issued xxx.blackberry.net e-mail address.

RIM 9850 (current)
Recent primary RIM devices: RIM 9550, 9530, 8830.

"Back in the day"...Motorola Star Tac

"But how is this legal plunder to be identified? Quite simply. See if the law takes from some persons what belongs to them, and gives it to other persons to whom it does not belong. See if the law benefits one citizen at the expense of another by doing what the citizen himself cannot do without committing a crime." - Frederic Bastiat, The Law

 
 
Posted by sunjammer Saturday, Oct 08, 2011 232 days ago

I'm on Rogers, and definitely an issue with this BIS update! All emails I receive today, even a one-word email I sent to myself, show "Message truncated due to size"

 
 
Posted by decypher44 Saturday, Oct 08, 2011 232 days ago

Sent myself small test email. No problem. Sent myself enail with 9 mb attachment. Have not received.

 
 
Posted by decypher44 Saturday, Oct 08, 2011 232 days ago

Scratch that. "Email truncated due to size"

 
 
Posted by Gucio84pl Saturday, Oct 08, 2011 231 days ago

I am on verizon and just deleted my aol and earthlink emails account and restarted blackberry. Than i send service books and setup emails again. As soon as I finished I received emails from september 14 on aol and earthlink. Not sure if BIS was update or not because can't check BIS version and can't check how big emails can receive because don't have access to computer now to send big file.

 
 
Posted by ridwial Saturday, Oct 08, 2011 231 days ago

Anyone know when BIS 4.1 will come to Southeast Asia? I'm in Indonesia but I've received nothing as of yet. Also, is there any way to check the BIS version on 9800?

 
 
Posted by yvpan1 Sunday, Oct 09, 2011 230 days ago

yes it should, asia pacific is the first region to have the BIS 4.1 implemented since 2 weeks ago, and you dont need to worry bout that, it's there for you.

Canadians & Americans, are you guys still experiencing problems with your BIS emails so far?

 
 
Posted by Vanti Sunday, Oct 09, 2011 231 days ago

yes yes yes!!!!!!!!!!!!!!!!!!!!! finally have been waiting seems dam silly that we didnt get it sooner even though we border the might rim nation. ( Canada not included )