Sprint announces 30-day trial for new customers

Sprint announces 30-day trial for new customers
By Joseph Keller on 23 Jun 2014 02:13 pm EDT

Sprint has announced a new trial program for their network. Sprint will be giving a full refund to customers who aren't satisfied with their Sprint service within the first 30 days. Specifically, Sprint will refund customers the cost of the device, and all activation and service fees will be waived.

Sprint will begin this program this Friday, June 27. It will be available to new customers in Sprint stores, over the phone, and online. Much like T-Mobile's recently announced 'Test Drive' program, Sprint's trial is a way for customers to try a different network with minimal risk. Unlike Test Drive, Sprint's trial lasts for 30 day, though it seems that customers will need to buy their device from Sprint, though as mentioned above, it is refunded if you are not satisfied with your service.

Will you be giving Sprint's trial a shot? Tell us below in the comments.

Source: Sprint

Reader comments

Sprint announces 30-day trial for new customers


Ha! Took the words right of my keyboard!

Swiped via CB10 with my T-Mobile USA (Only T-Mo rep still pushing  ) new  BlackBerry Z30 (STA100-5), son! The Thor's Hammer of phones! Member of "Club Z30 "..... the most exclusive club in mobile. Once you go BlackBerry, everything else is wack-berry! #longestsignatureeverthatishortenedabit

I would give them another shot if they offered the Z10 or Z30. They finally have 4g LTE service in Phoenix, Arizona. Plus Sprint has 3g service once you leave the metro area unlike T-Mobile who still only has Edge service (2g)

What about existing customers who aren't satisfied with their Sprint service? Do they get a credit of sorts? So close to leaving them.

You can always try calling in and threatening to leave, see what they say. Just sound serious about it, and try to get to the customer retention department (use keywords like 'cancel service.')

If they say "but you're in a contract," remind them of the TMO 'we pay your ETF' offer.

It is F...K, Customer for more than 10 year, doesn't got modem wifi. He was 10 years with them, he has modem without wifi. He pays %20 more than Bell and others.

Posted via CB10

Sprint has the worst service I have ever seen. I used to know someone who had sprint, I'd call them and it'd ring on my end but their phone wouldn't ring at all. Garbage!

Posted via CB10

Ha. Trapping people with contracts and a short return window is the only way they keep customers. Everyone will return their phones.

Posted via CB10

I'm happy to see that we are going back to real trial periods for mobile providers. The trial periods used to be like this.

I think most people know Sprint is terrible though and don't need to waste time on a trial.

Posted via CB10

Say what you will about T-mobile but at least they are sending waves through the carrier establishment. Love the competition they are creating.

No, I'm still hoping T-Mobile will come to their senses and reintegrate with BlackBerry -i I'm a BlackBerry and T-Mobile loyalist and we've been abandoned.

Posted via CB10

I live in michigan and sprint service is horrible, I will never go back!
Unlimited of no service is useless to me.
Switched to att and have never been happier

Posted via CB10

Nope, they burned us on ETF fees when they killed service in a 2 square mile area at my house.

Crackberry Genius on Verizon STL100-4

Sprint blows. Their employees don't even mention BlackBerry as an option. I'm used to be there before I switched to Verizon and every time someone would ask about new phones they would always say Android or iPhone. Usually ushering them to IPhones and once when I asked if they had any BlackBerry devices, they had to look to see if they "still sold them". They treated me like they didn't even want my business. So they lost it. And let's not even start on their poor coverage....

Posted via CB10