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44 Comments

Posted by datta72 Tuesday, Jun 14, 2011 347 days ago

Another great tip! I can't remember the last time I did a battery pull, soft resets are always the way to go for me

 
 
Posted by Irish_711 Tuesday, Jun 14, 2011 347 days ago

Is there a soft reset for Storm users?

Edit: I withdraw my inquiry...

 
 
Posted by LayoJr Tuesday, Jun 14, 2011 347 days ago

I wonder how many BB's just got reset

 
 
Posted by MattD Wednesday, Jun 15, 2011 347 days ago

Hahah... I'm guessing a lot (if they didn't know about it)! My 3 neighbors have BB's and i was telling them about this a couple months back, and right after i told them the keys, i looked over and all their screens were blank from them resetting. It was pretty funny! They didn't even bother waiting

 
 
Posted by aparkins30 Tuesday, Jun 14, 2011 347 days ago

soft reset isn't necessarily going to always accomplish the same thing as a hard reset....for example with other electronics just pushing a "reset" button (soft reset) won't fix an issue, but when you take a battery out and wait a minute so all the configurations reset (hard reset) the problem is solved.

 
 
Posted by iSin Tuesday, Jun 14, 2011 347 days ago

+1

A real reset is when you take the battery out and let the capacitors discharge, so you BB will be without power.

 
 
Posted by mechanic_joe Tuesday, Jun 14, 2011 347 days ago

+2. I wish more research was done before posts were thrown up on the main page of this website.

 
 
Posted by Joseph Holder Tuesday, Jun 14, 2011 347 days ago

 

This soft reset will accomplish all that an average user would use a battery pull for: namely, reset the device. In addition, I have found no true evidence that letting the phone's capacitors discharge fully actually provides any benefit. For that matter, just how long are you willing to wait for that to happen? In this circumstance, they won't discharge instantaneously.

Before posting this article, I researched the information and even consulted with others to make sure it is accurate. That is why there is a link to the BlackBerry Knowledge Base embedded in the article. Say what you will about the article, but please don't belittle the time and effort I put in to making sure each and every article is understandable, accurate, and useful.

 

 
 
Posted by aparkins30 Tuesday, Jun 14, 2011 347 days ago

it definitely is useful as most people are clueless when it comes to all the hidden features and shortcuts involved in a blackberry. What you said is accurate, just expanding on it. Before AT&T or RIM gave you a new phone they would ask you to do a battery pull as well, so there must be some logic included in it.

 
 
Posted by TATAPuH Thursday, Jun 30, 2011 332 days ago

All this "wait a few seconds" or "wait for a minute" to "let capacitors discharge" is bunch of hogwash! This was true decades ago in the early days of computing, but in the modern age of electronics the memory would be wiped immediately after the power is lost. And any settings that are meant to be retained would still be preserved.

This soft reset is no different from battery pull.

 
 
Posted by BlackBerry4Lyfe Tuesday, Jun 14, 2011 347 days ago

LOL@ LayoJr.......i just reset mine...

Another thing i use every night is a app call " Restart Me". you dont have to do a battery pull!!!!

 
 
Posted by 0obaho0 Tuesday, Jun 14, 2011 347 days ago

Amazing!!! lol
I've had a BB since 7290 and I'm just learning this now! What a n00b I am!

That's much more handy than having to DL an app to restart.
Thx CB!

 
 
Posted by the brother Tuesday, Jun 14, 2011 347 days ago

annnnnnnnnd this is why i will never own a storm/torch 9860 or whatever they call it.

 
 
Posted by khyrk Tuesday, Jun 14, 2011 347 days ago

When you are using a BB 9000 and struggling with memory issues, a battery pull seems the way to go. However, since the new update came out a week or so ago, I have not been having issues where i need to battery pull or soft reset.

 
 
Posted by gravymonster Tuesday, Jun 14, 2011 347 days ago

What I've always wondered is why there isn't just a reset button... Why make users learn this "secret?"

 
 
Posted by gravymonster Tuesday, Jun 14, 2011 347 days ago

What I've always wondered is why there isn't just a reset button... Why make users learn this "secret?"

 
 
Posted by Marc_Paradise Tuesday, Jun 14, 2011 347 days ago

As others have said, this is good for many things but a software reset such as th is (or such as various apps provide; or even such as you do when updating software) is NOT the same as a battery pull. I've had reports of rare issues such as my own app (BBSSH) having multiple failures in connectivity and rendering, that a soft reset does not clear but a hard reset does.

Not to say it isn't useful, but if you're resetting because an application is acting up, you may still want to use the old fashioned battery pull.

 
 
Posted by mechanic_joe Tuesday, Jun 14, 2011 347 days ago

I agree 100%

 
 
Posted by SevereDeceit Tuesday, Jun 14, 2011 347 days ago

It's a shame you have to reboot a BlackBerry as often as you do...

 
 
Posted by mechanic_joe Tuesday, Jun 14, 2011 347 days ago

There is no substitute for a physical battery pull if your BB is experiencing an unusual battery drain, or some intermittent quirk in the general operation of the OS. This subject has been beaten to death on this website, SOMETIMES YOU NEED TO PULL THE BATTERY. End of story, own a blackberry for 3 years, change the OS once a month, load all kinds of terrible 3rd party apps, and tell me I'm wrong.

 
 
Posted by fat_overactor Tuesday, Jun 14, 2011 347 days ago

Hmmm....where did my posts go?

Are we no longer allowed to discuss Storms on this blog?

 
 
Posted by Villordsutch Tuesday, Jun 14, 2011 347 days ago

Kindly shown this on the forums just the other day after problems with Quickpull app.

So happy to have be shown :D

 
 
Posted by captainbdsc Tuesday, Jun 14, 2011 347 days ago

So much better than a battery pull :)

 
 
Posted by Seigmen Tuesday, Jun 14, 2011 347 days ago

An article like this is always helpfull, but imo there are easier ways to do something like this. I'm offcourse reffering to apps that simulate a batterypull. Like Quickpull (although that one doesnt always work for some reason on my Torch)

 
 
Posted by jnak00 Tuesday, Jun 14, 2011 347 days ago

Quickpull works great, but there are times where an app freezes on the phone and you can't get to the home screen to run Quickpull. The Alt-Shift-Delete trick works great in those circumstances and for me, fixes 99% of the issues I might have.

 
 
Posted by voltaire64 Tuesday, Jun 14, 2011 347 days ago

I have a 9700 and alt-shift-delete doesn't always work for me. Actually find it faster to slip the battery out myself.

 
 
Posted by renzokuken.tan Tuesday, Jun 14, 2011 347 days ago

Hi,

i also feel that it did not work all the time, have to do it a couple of times before it reset.

But i found out why, IMHO, we should press it in a sequence order and hold it, not press it at the same time. So my experience is press alt(hold), press right shift(Hold) and press Del(Hold). It works most of the time.

Regards,

 
 
Posted by tediprude Tuesday, Jun 14, 2011 347 days ago

I think my hands must be deformed or something because I can't seem to accomplish pressing those three keys at the same time.

I must be doing something wrong.

Peace...

 
 
Posted by Jimcmf Tuesday, Jun 14, 2011 347 days ago

Wow ..... it works.
I started off with the Pearl, and had to do a pull about once a week.
Then, upgraded to the Curve ... maybe did a pull or 2 in a period of 18 months.
Then upgraded to a Bold 9700 (AWESOME PHONE!) I haven't pulled yet.

Guess they perfected the smartphone!

In all honesty .... GO OUT AND TRY THE BOLD 9700 at your carrier. You will realize that it is a great phone after using it for one or two days. Very classy, sharp, sexy .... it's the best!

 
 
Posted by jamesbyjr Tuesday, Jun 14, 2011 347 days ago

I tried it on my Torch, and it worked. The soft reset did the same thing that the phone does when I pull the battery. The "black" screen with the Blackberry Logo came up along with the white bar. In addition, when the phone came up, there was a security verification.

Thanks for this tip Joseph... I like it... I learn something new everyday....:)

 
 
Posted by talberry Tuesday, Jun 14, 2011 347 days ago

For Torch users, I think we can just press those 3 buttons once, without having to hold them :)

 
 
Posted by FerociousMonk Wednesday, Jun 15, 2011 347 days ago

that didn't work (for me anyway). This is a great tip. Some apps are completely useless now. lol

 
 
Posted by aj9604 Tuesday, Jun 14, 2011 347 days ago

does this do the same as quickpull then?

 
 
Posted by bbguru_1982 Tuesday, Jun 14, 2011 347 days ago

...and for the playbook, hold the power (it's not easy) and the - volume button beside it for about 12 seconds

 
 
Posted by PredatorGanaz Tuesday, Jun 14, 2011 347 days ago

But Hardware reset clears more memory .. yes ? Compared to Software Reset

 
 
Posted by talberry Tuesday, Jun 14, 2011 347 days ago

Yeah, it has the same effect. Just that I didn't have to hold down the buttons.

 
 
Posted by howboutdat Wednesday, Jun 15, 2011 347 days ago

It works ok for my torch, especially considering I have the uber cumbersome OtterBox case, but I still find I need to do a hard reset because the soft one doesn't always achieve the desired results-6 of one, half dozen of the other IMO

 
 
Posted by triquetra Wednesday, Jun 15, 2011 347 days ago

Will this work on an 8520 running 5.0?

 
 
Posted by Billybee124 Wednesday, Jun 15, 2011 347 days ago

First of all thanks for the tip, I bought Quickpull a while back for my 9700 and always had problems getting it to work, so I'd pull off the back and pull the battery. Working with V6.0.0.534 I do a reset once every 3 or 4 days, This came in handy. I'll see how well it will work going forward. Again thanks

 
 
Posted by lovin2act Wednesday, Jun 15, 2011 347 days ago

Soft reset definitely works the same as a hard reset. Been a heavy crackberry user for over 6 years. Never once has a hard reset done me better than a soft. The author is spot on correct in his statements.

 
 
Posted by porkchopian Wednesday, Jun 15, 2011 347 days ago

Or you can just download Quickpull! Free app! :o)

 
 
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Posted by whays@live.com Thursday, Jun 23, 2011 338 days ago

Okay I just did this soft reset and it dropped my 8900's battery from to 2 out of 5 little clicks tick things, to red and 4%. It drastically kills your battery.

 
 
Posted by oliverlock Saturday, Aug 27, 2011 274 days ago

Great tip - it's so useful being able to do a soft reset on the 9900. Had a Storm2 before and kept having to do hard reset.