SmrtGuard Updated To Version 1.98 With More New Features Coming Soon!

on 9 Sep 2009 01:55 PM

The folks at SmrtGuard have been collecting feedback from users for quite some time now. With all the feedback and support for SmrtGuard, they have been able to make some nice additions to the application while addressing a lot of user concerns at the same time. An update for SmrtGuard is now available for all users pushing it to version 1.98, all existing users are indeed recommended to grab the update and any new users, this is the version you will be delivered.

New changes include:

More Robust Remote Wiping that wipes out Password Word Keeper, Facebook, Phone Application
Backup and Restore secured by Advanced Encryption Standard (AES) encryption
Easy and secured activation verification process with secure key exchange mechanism via HTTPS. They have a quick setup guide here
Added support for User1, User2, User4, User4, Birthday, Anniversary fields in Contact backup and restore.

Also on the horizon is version 2.01 which will bring with it some long awaited features such as selective photo back up, enhancements to the "Follow Me" service which allows hikers and travellers to track each other as well as support for Google Android device swapping. You can check SmrtGuard out today in either monthly, semi annual or annual service options.

Filed Under: BlackBerry Apps;

9 Comments

Posted by 52bear Wednesday, Sep 09, 2009 885 days ago

Great idea, but a lot of the time it doesn't seem to want to track my BB. It'll do it for a while and then it stops all by itself. Web page just shows a map of California.

Posted by maddmaxx308 Wednesday, Sep 09, 2009 885 days ago

I have the same issue. I'm in Canada, not Cali.

Oh, and my BB button doesn't work, nor does "trackball -> full menu" while using BBM 5.0. Only started after the reboot from installing the new version.

Just finished another battery pull and now it works, YAY!

8220 Flip 4.267

Posted by support@smrtguard.com Wednesday, Sep 09, 2009 885 days ago

Regarding Tracking issues, there are certain factors that can affect SmrtGuard's Tracking functions, these would be loss of Radio, WIFI or GPS signal or settings on your Blackberry needs to be reconfigured. we would love to delve deeper into your concern, if in need of phone assistance you can contact our Technical support Department at 732-579-3649 or email us at support@smrtguard.com

Posted by maddmaxx308 Wednesday, Sep 09, 2009 885 days ago

I will be contacting your tech support department by the end of today about it. I always have at least GPRS or EDGE signal, however the web API just can't seem to find me.

Posted by 52bear Wednesday, Sep 09, 2009 885 days ago

Am in WA not Cali but the only map that is showing today is of Palo Alto. Have tried a battery pull. Hitting the command buttons on the web page say "action successful" but get no email notification and nothing works. Tried reactivating but so far no reactivation email either. Servers overloaded due to the update today maybe?? All permissions are set to allow. It usually will work for a while, but today nothing wants to work. Will get in touch with support if it doesn't resolve itself.

Posted by jave.park Wednesday, Sep 09, 2009 885 days ago

Had SmrtGuard since Beta. Love it. The location is a hit or miss when it comes to cell tower location but GPS (if you got one built into your BB) it is good.

To me, location is secondary to the data backup and restore :)

Just got v1.98, love the re-activation process :)

Posted by JDWallace Wednesday, Sep 09, 2009 885 days ago

I use to have problems with GPS but not anymore. If you are using it for the first time, it will take a few times for it to it to connect right. I was using Sprint at first and now using Verizon and still no problems. I love Smrtguard! All the upgrades are great too.

Posted by 52bear Wednesday, Sep 09, 2009 885 days ago

Blackberry outage now. Probably why I am having trouble with smrtguard today.

Posted by support@smrtguard.com Wednesday, Sep 09, 2009 885 days ago

52bear,

Yes, there is a problem with BIS as many know. We have put up a notice for now.

http://www.smrtguard.com/support_kb/support_kb_20.jsp

Once BIS is up again, SmrtGuard location/remote functions will start working.

Thanks for leaving your comments.