How to setup email on your BlackBerry

By Joseph Holder on 8 Nov 2010 01:44 pm

BlackBerry is a name almost synonymous with email. Research in Motion figured out mobile email long ago and have been perfecting it ever since. These days, it’s easier than ever to set up your email and manage multiple accounts. Personally, I have nine email accounts running on my BlackBerry; it can support up to 11 (10 email accounts plus your blackberry.net account).

Read on to learn more about setting up email on your BlackBerry.

Start

If you’ve already set up your first email account on your BlackBerry, you can feel free to skip ahead to the next section. If you use your BlackBerry for work, you may have been given an enterprise activation password. Be sure to follow the steps provided by your network administrator. If your network administrator has permitted it, use the steps in the next section to add email address.

If you were not given a password or if you purchased your BlackBerry from a carrier (AT&T, Verizon, Rogers, etc.), you should have no problem in setting up your first email account. To begin, you’ll need to open your email settings. How to do that depends on your operating system (OS).

OSFive users will find the Email Settings in the Setup folder. Click the Setup Wizard and then choose Email Settings, or just click the Email Setting icon. If you have never run the Setup Wizard, you may need to do so before the Email Settings icon will appear.

OS6 users will find the email settings within the Setup application.

You will next be presented with a message asking if you’d like to set up an Internet Mail Account or an Enterprise Account. Unless you were given an Enterprise Account Activation password by your system administrator, choose Internet Mail Account.

New BlackBerry owners can also set up a BlackBerry.net email account through their wireless provider. At the bottom of the list of providers, you’ll see an option to create a new address. You'll be prompted to choose an address, password, and secret question.

Set up a Gmail, Yahoo, Hotmail, or Internet Email Account

If you already have an email account (such as a Gmail, Yahoo, etc. account), it's easy to setup that account on your BlackBerry. Follow the steps above to open your Email Settings. Some users may have to log in to their email settings, and OS6 Users will need to choose Add Email Account from the menu (BlackBerry key -> Add Email Account).

Once you’ve arrived at the Add Accounts screen, you'll have a number of email account type to choose from. Major providers like Gmail, Yahoo, and Windows Live Mail (Hotmail) are all available for quick and easy setup of your email account. All you'll need is your email address and password. Your BlackBerry does the rest of the work for you. Generally, you'll get an message within moments letting you know your email account is good to go.

If you use a service other than the ones listed, choose Other to begin setting up your account. In most cases, your BlackBerry will again only need your email address and password. Rarely, you will be required to provide information such as your pop3 and smtp server addresses.

That's it; your email account is set up. You'll find a new icon on your home screen for the new account. You can send and view messages from your account there. Personally, I either hide or move the icon to a folder; it's just easier to send and view emails in the messages app.

Enjoy push email on your BlackBerry. You're going to love instantaneous email.

Topics: Email BlackBerry 101 Email Setup Help, How-To & Tips BlackBerry 101

Joseph Holder 179 (articles) 23 (forum posts)

40 comments

Rootbrian Nov 8, 2010 at 6:31 pm

This blog entry is going to be the #1 howto in great detail. Bookmarking it now.

zippygould Dec 6, 2010 at 10:25 pm

I was sent this link from a guy on the myBlackberry fourm trying to help me with an email issue.

The article above is great but I still have an issue. Where you say in the email setup you are asked if you want to setup a BIS or internet account, I do not get this option and it looks like the phone has automatically chosen the BIS option. I have tried the wipe function to see if it would give me the option but it does not. Have you any suggestions??

Sandy Gould
Blackberry 9800 Torch

em789 May 19, 2011 at 10:17 am

Have you figured anything out for this?
I just got a 9780 bold, and the same thing happened.
THanks!

sksakthivel Jan 19, 2012 at 3:46 am

Please call your network operator e.g. At & T or verizon over the phone tell them i want data plan = BIS , some they call BIS actually all same.

BIS nothing to do with BB settings , is a service offer by network operator

If you want that service , you can download , internet, much more...

sksakthivel Jan 19, 2012 at 3:44 am

Zippy,

BIS is service provided by your service provider , if you want BIS you need call your service provider apply over the phone, within 24 hours this BIS service will activated. BIS cannot find in phone. is a service offer by network operator.

sksakthivel Jan 19, 2012 at 4:08 am

Bis is not a BB settings. Bis a service offer by service provider . please kindly take note....if you have that service you can easyly check your emails and do play with internet,

akdogan8 Dec 25, 2010 at 12:09 pm

Hi,

I need help getting rid of Enterprise on my Torch. I dont need it at all, all i need is to set up my reg. internet email accounts. ANY HELP??

sksakthivel Jan 19, 2012 at 3:49 am

if you already have the services please call your network operator tell them to cancel it, please terminated.

secondly, off your phone then simply key in 10 time any password make sure you dont key correct password, then the BB phone will wiping all the informations. now you already rid of the enterprise.

if you data plan just setup the email account. simple as that.

axab2002 Dec 27, 2010 at 9:41 am

hi i have 9800 bb and i dont now hoe to enter acs point and name to enable the internet can some one teach me how to inter the net information please

axab2002@yahoo.com

sksakthivel Jan 19, 2012 at 3:50 am

if you want play internet from your BB phone make sure you have BIS data plan from service provider.

Simple as that

herbh5 Jan 6, 2011 at 2:41 pm

I have a BB 9300. My yahoo mail stopped receiving emails last night. I have tried re-installing, and followed all the online help suggestions. I can send emails. i also have another corporate outlook account which is working fine. I have also reactivated the server and re-registered. Can anyone help?

sksakthivel Jan 19, 2012 at 3:54 am

-Make sure you have BIs data plan from your service provider
-when you going to download yahoo email make sure dont use wifi. please use your service provider connectivity by having BIS data plan. make sure your BB shows 3g , if your phone has 3g network , if doesnt sumtimes it show EGDE. make sure your BB show full bar of network.

Any want can call me if you need any about BB regarding emails, enterprise

Im from Singapore - +60192507089 @ 0060192507089 ( call )

his_petunia Feb 4, 2011 at 4:10 pm

I have an 8900 curve that was previously a friend's. His email is still on this anyone know how to delete it? FYI I don't have a data plan so how can I go about this? I tried calling t-mobile & they won't change it unless I have a data plan.

sksakthivel Jan 19, 2012 at 3:56 am

there is factory setting in your phone , apply that all the information will lost , you are safe and safe your cost by paying to network operator.

Gary Leaverton May 10, 2011 at 10:00 pm

How to I get rid of the email BB Signature "Sent from Verizon Wireless BlackBerry" and establish my own personal signatures for various email accounts?

sksakthivel Jan 19, 2012 at 3:57 am

please go to email / message you can see setting or options , you can find there to add / delete.

johnprague Jun 14, 2011 at 11:42 am

I have a new Torch 9800 too and can't get my internet-based email account to reconcile. I use the desktop manager to sync/reconcile but nothing. There's no setting for email. Just Organizer settings like the calendar and tasks... that's it. So how to get the email to reconcile?

Thanks...

sksakthivel Jan 19, 2012 at 3:59 am

call your service provider apply for BIS data plan most cheaper try to cut cost :) . then you can apply for the setup email account , make sure you standing on full bar network area when you doing this

midnightxp Jun 21, 2011 at 2:34 pm

Hi Group!

I have a 9700 with os6 installed. I just changed service providers from Rogers to Koodo & ever since the change, the outgoing email from my pc has been showing up on my Blackberry. Any ideas where the relevant setting is?

Thanks in advance, Midnight.

sksakthivel Jan 19, 2012 at 4:00 am

Please explain your request to me again i dont understand.

UnknownError507 Aug 18, 2011 at 1:34 am

I usually set up my email trough my bell website but with this new OS7 is even easier to set up and email account and to be pushed to you in no time.

illustrator Aug 20, 2011 at 8:37 am

Hi. My son-in-law has a Torch 9800 (I think!) and he needs to change it but wants to retain all his emails. can this be done? he has been told when he renews his phone all old/saved emails will be dumped. What are the options?
Thanks.
Illustrator.

sksakthivel Jan 19, 2012 at 4:01 am

if you using BB and you trying to get another BB , you cannot transfer data from old phone to new phone , unable to do that. Please take note.

Sanithnambiar Sep 16, 2011 at 2:58 pm

Sanith Nambiar here i need urgently to setup my mail setup
model is curve 8520
I cannot find in setup wizard, please contact me in my mail or please can get in touch in sanith@ivoice.in

sksakthivel Jan 19, 2012 at 4:03 am

surely you can see email > setup wizard in your BB phone. do not hide any icon from your main menu...never practice this.

infoteng Dec 18, 2011 at 3:57 pm

Love the guide but still need some assistance. I have successfully setup my gmail but having problems with yahoo. After entering my user name and password I get the message 'invalid user name or password'. Have tried to get help from yahoo but I'm always redirected to the BB website. Please help me out.
It's a BB Curve 8520.

sksakthivel Jan 19, 2012 at 4:06 am

dont use wifi to create email account.
make sure you have BIs dataplan from your service provider before creating an email account

kelkel2121 2 weeks ago

how to get activition password and activition server address??? can you teach me plsss!

infoteng Dec 18, 2011 at 4:01 pm

infoteng Dec 18, 2011 at 4:08 pm

sksakthivel Jan 19, 2012 at 3:41 am

- Please check youy caps is on or not
- Are you using BIS or wifi to setup the yahoo email account.
- have you done the hard reset to your phone before creating the email account.

Bronx74 Dec 22, 2011 at 7:42 pm

I cannot setup my e-mail account. The error message is "Blank user name. Type valid user name".
It's a Curve 8530

sksakthivel Jan 19, 2012 at 4:03 am

before you creating an email account do you have BIS data plan from service provider

MajorAly Dec 31, 2011 at 7:03 am

So can anyone clear the one small matter to me...

If I DON'T have BIS or BB DATA PLAN, I cannot setup email even if it is personal email?

sksakthivel Jan 19, 2012 at 3:39 am

If order to setup surely you need to have network connectivity it can be your service provider or wifi.

if you dont have BIS or data plan...everytime you download it any big file you will endup paying more.

BIS or data plan actually ( broadband Internet ) you pay as per package they offer. Better to use BIS. When you pay the package they give free space im not sure how many Gigs they giving you...

Baby Licious Jan 5, 2012 at 6:16 am

My Email Setup is BLANK... No email account is appearing.. How is that??!! HELP please!

Baby Licious
BB Bold 9900

sksakthivel Jan 19, 2012 at 3:36 am

1. Off your phone
2. Remove your simcard
3. remove your memory card
4. insert back everything after 15sec

Then check back are you able to setup or not...

are you using wifi or service provider network to setup the email account

sksakthivel Jan 19, 2012 at 6:31 am

Any body else having issue with blackberry here

kelkel2121 2 weeks ago

sir can u teach me how to create email in bb curve 8520 .. thx :)

danbes Jan 24, 2012 at 2:13 pm

Attempting to setup a gmail acc on my Wife's BB9780 - I select the Email wizard and am prompted to input a username and password, not even able to reach the Enterprise or internet email choice screen?

Any help would be appreciated.

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