Topic Moderator Simon Sage
Last updated 4 months ago
Rogers is the biggest Canadian wireless service provider. They currently offer the BlackBerry Z10, as well as a bunch of other older BlackBerry devices. Rogers owns Fido, which acts as their prepaid brand. In addition to the usual spread of wireline and internet services, Rogers also owns several media brands, such as Sportsnet. Alongside Bell, Rogers also has a partial stake in Maple Leaf Sports & Entertainment, which owns many Canadian sports teams. Rogers was founded in 1967 and was one of the first cable operators in Canada.
| 81 CommentsBlackBerry Z30 now available online from Rogers
If you're a Rogers customer and have been waiting ever so patiently for the BlackBerry Z30 to become available, have at it. Rogers is now offering up the Z30 online for just $179 on a 2-year term or $599 month-to-month. The devices are already shipping, but nothing else fancy to see here - the...
Jun 03, 2014
Rogers and Vodafone strike up 4G roaming agreement
Canadian service provider Rogers has struck up an exclusive agreement with multinational giant Vodafone for 4G roaming. Whether or not that means LTE or HSPA+ is anybody's guess. The deal will also connect Rogers to equipment providers that regularly work with Vodafone to help build out the Canadian network.
May 23, 2014
Former BlackBerry CMO Frank Boulben heads to Rogers as Interim Chief Strategy Officer
If you've been wondering what former BlackBerry CMO Frank Boulben has been up to, we now have an answer for you thanks to Rogers. The Canadian wireless carrier has now laid out their plans for what they're calling Rogers 3.0, which is a multi-year plan to radically improve the customer experience and increase revenue and cash flow for the company.
Apr 17, 2014
Rogers turns on 700 MHz spectrum for communities in Vancouver, Calgary and Toronto
Rogers just activated their fresh 700 MHz spectrum in a few regions across Canada. Toronto, Calgary, and Vancouver are the lucky cities today, though we can expect a nationwide rollout eventually. 700 MHz has been widely described as “beachfront” spectrum that’s particularly good at penetration, so you can keep a signal in elevators and parking garages, for example. It also provides added stability to everyday LTE connections.
Apr 15, 2014
Rogers has new international roaming plans and they're still awful
Rogers has announced some new roaming add-ons for Canadian travelers. Not too long ago, Rogers unveiled a $7.99 daily roaming plan for the U.S. (which already faces stiff competition against WIND’s $15 unlimited plan), and this new one is built for roaming worldwide. But don’t get too excited; it’s $9.99 for a day for up to 20 MB (depending on where you're going), with no voice or text. That’s better than the $10 - $15 they’d normally charge per megabyte without a package. This add-on will be applied automatically after you start using data abroad, though you’ll get SMS alerts about usage.
Apr 11, 2014
Rogers introduces Suretap mobile payment system
Today Rogers has launched their suretap wallet — a new app for NFC-enabled BlackBerry 10 and Android devices that allows users to make payments at thousands of retailers using just their smartphone. Users can store eligible cards within the app, and at participating retailers can then tap their phones on the payment terminal for a transaction.
Suretap wallet lets you store cards such as a Rogers prepaid Mastercard as well as cards from Swiss Chalet, Milestones Grill and Bar, Montana's Cookhouse, Harvey's, Kelsey's, Indigo, Earls Restaurants, Ardene, and Spafinder Wellness 365. Support for loyalty cards and coupons will be added in the future.
Feb 19, 2014
Rogers introduces early upgrades with Rogers Next
Now Rogers is joining up with the early-upgrade train, now letting those customers on a 2-year contract upgrade to a new device after 12 months. Rogers Next allows customers to get a new, premium device for $0 down with no upgrade or connection fees. There are a few caveats to the new plan, but if getting devices early is your thing, it may be worth it.
When you upgrade to a new device or join Rogers as a new customer, you have the option to subscribe to the Rogers Next program for a monthly fee of $24.99 or get the program with Rogers Device Protection Premium included for $29.99 - a device support service which retails for up to $11.99 per month;
After 12 months, trade in your current device in good working order for a new smartphone of your choice that has a subsidized price of up to $250;
You pay $0 down for the new device on a new two-year term, and your remaining FLEXtab™ balance and connection fees are waived;
You then have the option to continue your enrollment in Rogers Next to get another new device in 12 months for $0.
Dec 09, 2013
AT&T now offers international LTE roaming to Canada
Good news for North American travelers as AT&T has announced today that customers who travel to Canada will now be able to take advantage of LTE speeds. With a little help from Rogers, AT&T is the first carrier to offer international LTE roaming. So when you're hopping the border you no longer have to worry about losing speed on your LTE device.
Check out the press release below and hit the comments to discuss!
Oct 30, 2013
BlackBerry Z30 now available online from Rogers
If you're a Rogers customer and have been waiting ever so patiently for the BlackBerry Z30 to become available, have at it. Rogers is now offering up the Z30 online for just $179 on a 2-year term or $599 month-to-month. The devices are already shipping, but nothing else fancy to see here - the model is standard and will ship free.
Oct 09, 2013
Rogers voice service interruptions affecting wireless customers
*UPDATE* - Wireless voice and SMS services are fully restored. Rogers is still currently looking into the root cause of the problems and suggests customer power cycle their devices should they continue to experience difficulties.
Oct 04, 2013
Rogers faces heavy backlash after deciding not to carry the BlackBerry Z30
The news of Rogers deciding to not carry the BlackBerry Z30 admittedly was a bit surprising. After all, the company has long been a supporter of BlackBerry and was among the first carriers to launch the devices back in the early days of RIM but as the news is spreading and gaining more attention, it seems a lot of folks are letting Rogers know their decision might not have been the best one.
BlackBerry Z30 is being called the best BlackBerry ever released yet Rogers is passing on it? Terrible decision. I'll be saying bye on Oct 15.@johnpeterc88, Twitter
Their Facebook page is filling up with comments, their Twitter account mentions have been a mess since the news came out and many are asking why the Canadian carrier is "turning their backs on another Canadian company". Granted for their part, Rogers says it's nothing of that nature at all with Rob Bruce, Rogers President of Communications, stating “We remain committed to BlackBerry, People recognize we’re BlackBerry supporters, and they’re taking a very routine event and they’re attaching significance to it.” Even if that is the case, it would seem Mr. Bruce's thoughts of people recognizing Rogers as being supporters of BlackBerry is a bit amiss.
Oct 03, 2013
Rogers won't be carrying the BlackBerry Z30
*Update*- Rogers will indeed be offering the BlackBerry Z30 online. Read more here.
Well, some bad news on the Z30 front. It looks like longtime BlackBerry supporter Rogers won't be stocking the BlackBerry Z30 - at all. Various reports have confirmed that Rogers is passing on the upcoming device and will stick with the current devices.
This comes as a big surprise to BlackBerry fans since Rogers has stocked all of the top BlackBerry models over the last few years. They've most recently offered up the Z10, Q10 and Q5 but sadly won't be making the move to the Z30.
Oct 02, 2013
Rogers lists BlackBerry OS 10.2 tentative release date for late October
If things stay on track for BlackBerry OS 10.2 we may be seeing an update very soon. As posted in the Rogers Community Forums, the BlackBerry Z10, Q10 and Q5 all show a tentative OS 10.2 update for "late October".
Aug 13, 2013
BlackBerry Q5 now available in Canada
The BlackBerry Q5 went on sale today across Canada for about $50 on a two-year contract or $200 on a $150 tab, which falls in line with what we were expecting. Virgin has an exclusive on the red version, and elsewhere you'll only have the black model, even though we've seen the Q5 in white and pink during the launch. Here are some links to everybody putting this on store shelves.
Jul 23, 2013
Rogers MyAccount app for BlackBerry 10 updated
Yeah, I know. Most people would prefer carriers didn't load their apps onto their devices but if you're on Rogers and like me, you may find the MyAccount app for BlackBerry 10 handy to have around. Lately, there has been some comments about the accuracy of the data being relayed in the app and if you find yourself among those noticing such things, a new update to the MyAccount app is now available for download that may fix it.
The change log simply states bug fixes so in whether you use the app or not, might be good to grab it just in case. Additionally, the Rogers AnyPlace TV app was updated as well, so grab that as well if you wish. You'll find both available in the updates section of BlackBerry World on your device.
Jul 08, 2013
BlackBerry Q5 heading to Fido in Canada?
When the BlackBerry Q5 was initially announced, it was noted to only be arriving in certain markets such as Europe, Asia, Africa, Latin America and the Middle East though it's now looking as though Canada will be one of those markets as well. An internal document obtained by the folks at Mobile Syrup has the LTE equipped model heading to Fido at some point in August or September, just in time for back-to-school promotions. There's no pricing information to go on at this point but Mobile Syrup took a guess at it coming in at around $400, which would be the same pricing we'd expect as well from Fido.
Jul 03, 2013
Rogers introduces new loyalty reward program
Rogers has just announced their First Rewards program for Canadian subscribers, which aims to award points for using Rogers services, which can in turn be traded in for stuff like long-distance calling packs, upgraded internet packages, TV content, and plenty of other stuff. At the starting Silver tier, customers get one point for every dollar they spend at Rogers, which can be bumped up to 1.5 points at the Gold tier, and 2 points at the Platinum tier.
I can only imagine that keeping customers loyal is a challenge for any carrier, and incentivizing folks to stick around is a solid way to do it. Of course, the first line of defense against churn should always be to provide good service and customer support, but for customers that are already satisfied on those fronts, piling up reward points through various promotions is bound to keep folks involved with Rogers. It's also nice that if you're going to sign up for a three-year agreement, you're going to get a little something extra by the end of it.
The program will be rolling out to select regions across Canada later on this summer. Rogers customers, what kind of rewards would you like to see from a program like this? Defectors, besides the white BlackBerry Q10 with an extra band of LTE crammed in, what kind of rewards would it take for you to come back to Rogers?
Jun 17, 2013
Rogers flips the switch for LTE Max throughout various areas of Manitoba, Quebec and Alberta
As part of their expanded roll out of LTE Max, Rogers has reached out to us today and let us know they've now gone ahead and flipped the switch for the service in several areas throughout Manitoba, Quebec and Alberta. As we mentioned previously, customers within Winnipeg, Brandon have been enabled but in addition to those areas, Rogers has also enabled the following:
Hull Expansion, QC
Grand Prairie, AB (LTE, not LTE Max)
Medicine Hat, AB
The service, which offers theoretical network speeds of up to 150 Mbps, has seen plenty of rollout thus far and according to Rogers, will be expanded to 95 markets in total by the end of 2013. Right about now, this is the image I have in my head of Kevin after having had no LTE available for the past little while, let alone LTE Max on his BlackBerry Q10.
Jun 13, 2013
FINALLLLYYYY!!!! Rogers is rolling out LTE Max in Manitoba on June 17th!
WOOHOO!!!! Ok, I realize I'm a going just a little over the top on this announcement, but you need to understand... I'm a Rogers customer... who lives in Manitoba. I've been waiting for LTE to hit here for what feels like FOREVER.
I swear, I think we're one of the last places in Canada that Rogers is rolling LTE out to. But now it's coming. Finally. Here's the word I just received from Rogers:
Jun 04, 2013
Rogers rolling out more LTE Max coverage
Rogers has been spending a lot of time letting folks know about their still fairly new LTE Max network that offers theoretical network speeds of up to 150 Mbps and to keep things rolling, they've now announced some new coverage areas in addition to some expansions taking place. For the sake of BlackBerry customers, if you're making use of a Rogers BlackBerry Q10 you should start seeing increased speeds in the following areas:
La Baie, QC
Expanding coverage in Quebec City and Trois-Rivieres
Saint John, NB
Expanding coverage in Victoria, BC
Halifax Expansion, NS
Even though I'm a Rogers customer I'm not currently using a Rogers device on their network so sadly, I can't speak to how fast the services are. If you live in area that is supported, drop us some comments and let us know how it's working out for you. If it's significantly faster, I may need to invest in a Rogers BlackBerry Q10.
May 21, 2013
Rogers teams up with the Blue Jays for a sweet BlackBerry promo
If you're a Blue Jays fan and have yet to pick up a BlackBerry Z10 or Q10 - this weekend may be the time to do so. Rogers has teamed up with the Toronto Blue Jays and, beginning Friday, will give out a new Jays jersey (in white or blue) to anyone who purchases a new Z10 or Q10 on a 3-year term.
As a reminder, the Z10 is available as low as $99 and the Q10 for $199.99, both on a 3-year term.
Also on Friday, Blue Jays pitcher Brandon Morrow will be on-hand at the Rogers store located at 10 Dundas St. signing autographs from 12pm-1pm.
It's Blue Jays/BlackBerry love galore at Rogers, so if you're a fan of either then you won't want to miss out!
May 02, 2013
How to unlock your BlackBerry Q10 from Canadian carriers!
If you're looking to get a new BlackBerry Q10 but one isn't available for your carrier, you still have options. Thankfully in most cases you can simply unlock your BlackBerry Q10 and use it on another carrier providing the networks are compatible (you can use a Rogers device on AT&T for example - more on this below).
Unlocking also proves useful if you are a frequent international traveler as you aren't confined to your carrier's roaming plan and can instead use a local prepaid SIM card in an unlocked device.
Apr 23, 2013
BlackBerry Q10 launching in Canada on May 1st
If you're in Canada it looks like the wait to get your hands on a BlackBerry Q10 won't be much longer. We got word today that Rogers, TELUS, Bell and a handful of other Canadian carriers will be offering up the full-QWERTY Q10 starting May 1st. While pre-orders have been available for a few weeks now, just a few more days and you'll be able to grab one for yourself in stores and online.
The Q10 will run you $199 on a 3-year term and will also be available on Virgin Mobile Canada, Fido, Koodo Mobile, and Sasktel. Best Buy, Future Shop, TBooth Wireless, The Source, Walmart Canada and WIRELESSWAVE will all sell the Q10 as well.
Still no word from WIND on a release date nor anything at all regarding the Q10 from Mobilicity.
Will you be picking up a Q10? Let us know in the comments!
Feb 28, 2013
Rogers, Fido and TELUS now rolling out OS 10.0.10.672 for the BlackBerry Z10
If you're on Rogers, Fido or TELUS (Yes, that includes Koodo) and are the proud owner of a BlackBerry Z10, you'll want to go ahead and check for software updates on your device. As reported in the CrackBerry forums and witnessed on some of our own devices, software update v10.0.10.85 is now arriving OTA. Yes, that's the software version -- the OS version itself is 10.0.10.672 and the highest release we've seen thus far, including leaks.
Update: BlackBerry has posted on the Inside BlackBerry Blog a detailed look at the changes this OS brings. You can find a quick summary of those changes below.
Feb 08, 2013
Rogers gets traveler-friendly with new roaming plan and unlocking policy
Rogers just announced that starting in March, you'll only need to be with them for 90 days before being eligible for unlocking - a huge step up from their old policy which required you to get through your entire contract. The unlocking process itself will cost $50, which you can go ahead and do right away if you're buying your device outright. This is great and all, but you can get BlackBerry unlocking done right through us immediately and for a fair bit cheaper. Jussayin'.
Feb 06, 2013
How to unlock your BlackBerry Z10 from Canadian carriers!
Since the BlackBerry Z10 went on sale yesterday in Canada, the CrackBerry forums and twitter have been a buzz with questions on if and how the Z10 can be unlocked. Unlocking your BlackBerry from its native carrier allows you to use a SIM card from another carrier in it. This is especially handy when traveling - instead of roaming you can pick up local SIM cards. In the case of the Z10, there is a different sense of urgency going on. With the Z10 not coming to the US until March, a lot of eager BlackBerry fans in the US are looking to pick up a Canadian Z10, unlock it, and then use it on their local US-based carrier.
BlackBerry Z10 Unlocking Instructions
Once you have obtained an unlock code, whether by purchasing it from a third party unlocker or from your carrier, BlackBerry has made it really simple in BlackBerry 10 to unlock your phone.
Step 1: Go to Settings > Security and Privacy > SIM Card
Step 2: Scroll down to Phone Network Lock, and tap the Unlock Network button
Step 3: Enter your 8 digit unlock code, and hit OK.
Voila! You'll see a pop up message saying Network Code Entered Successfully! From there, you can put the SIM card from different carriers into your BlackBerry Z10.
TAKE NOTE: You only have 10 tries to unlock your BlackBerry. If you enter the wrong code ten times, you're going to have a useless phone. So don't do it. Before you enter your code, double check you spelled it right. From there hit OK. If the code does not work, stop right then.
What US carriers will unlocked BlackBerry Z10s from Canada work on?
If you're on AT&T, T-Mobile and their MVNO's like Simple Mobile and Net10, an unlocked BlackBerry Z10 from carriers in Canada (Rogers/Fido, Bell/Virgin Mobile, Telus/Koodoo, ) will work.
Rogers Wireless has officially released OS 18.104.22.1681 for the BlackBerry Bold 9900. While this is an official release, remember to use caution when updating your device. If you need help along the way, you can head into our help forums or check out some of our BlackBerry 101 articles including How to Install or Upgrade to a new OS. If you do install this OS, hit up the forums thread below for...
If you're looking to pick up a new BlackBerry on the cheap but don't really want to grab a basic black version, the Curve 9360 on Rogers now comes in red. Previously, Rogers released the white and black versions but at some point recently they went ahead and added the red version to the mix. Personally, I go out of my way to not buy black devices any more so having a choice in colors is always...
Since the release of BBM Music we've not really heard a whole lot from RIM on how the uptake of the service has gone but they're still moving forward with promotions to get it out to a wider audience it seems. A new promotion for the service is happening right now for current Rogers customers where if you download BBM Music from February 1st up until March 30th, you'll get 6 months of the...
Posted by Michelle Haag on 11 Jan 2012 1:34 am EST
If you have a BlackBerry or Android device on Rogers, and felt left out of the convenience that is visual voice mail, you can now join the ranks of iPhone users that have had it for quite some time now on the same carrier. Yes, that's right. Rogers is going to be offering the service to its customers with BlackBerry smartphones -- except, only the BlackBerry Bold 9700 and Torch 9800 will be...
It looks like Rogers is the first out of the gate as the BlackBerry Bold 9790 is now available for purchase from their site. The Bold 9790 is sporting a 5MP camera, 1GHz processor, QWERTY keyboard and touchscreen. While the big seller is the BlackBerry Bold 9900, some may prefer the smaller size of the Bold 9790. You can pick one up now for $99.99 on a 3-year plan, $349.99 2-year, $399 1-year...
The BlackBerry Bold 9790 should be hitting Rogers in the next week or two (if all goes as planned). Rogers has made no official mention of the release or the pricing, but this launch flyer has all the details. The Bold 9790 will run you $399 on a 1-year term, $349.99 2-year, $299.99 3-year and $449.99 outright. There is also a 3-year promo price of $99.99 which could make for some great sales...
Joining the few other carriers that already have the device, Rogers has put the White BlackBerry Bold 9900 up for sale on their website. As expected, no price change came along with the new color so it's still set at $170 on a new 3-year contract but if you prefer your BlackBerry in white, then by all means -- go get yourself one, before Kevin buys them all.Plus, if the Bold 9900 isn't your...
Posted by Michelle Haag on 16 Nov 2011 9:24 am EST
Carriers across Canada are starting to announce when they'll be releasing the newly announced BlackBerry Bold 9790. Yesterday Rogers and TELUS both dropped some information, with Rogers being a bit cryptic and only saying it will be out "just in time for the holiday gift-giving season". TELUS went ahead and posted their pricing info for the Bold, but no date for release yet. You'll be able to...
Looks as though Rogers is gearing up on devices for the holidays. As shown in the image above they're getting set to release the BlackBerry Bold 9900 in white along with the BlackBerry Bold 9790 that has already been leaked oh so many times now. No word on pricing for the Bold 9790 as of yet but the white Bold 9900 should remain the same as it is now -- if not further discounted for some...
It looks like Rogers is ready to go with the release of the BlackBerry Curve 9360 in white. These dummy units have started arriving in stores and are looking mighty fine. I'm sure many will be happy to get their hands on this one when it hits stores. The release is said to be scheduled for November 15th and carry a $49.99 price tag with 3-year contract (or $349.99 outright). Are you a...
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