Skype

CrackBerry Asks: Do you use Skype on BlackBerry 10?

BlackBerry Z3

Grab yourself a bargain BlackBerry in Saudi Arabia

SIM Free?

Are more people going down the SIM free route?

mind the contract

TELUS, Bell and Rogers offering the BlackBerry Z30 for $0

BlackBerry and the UAE government

BlackBerry UAE partners up to assist the Government

International News

Digit names BlackBerry 10 ‘The World’s Best Mobile OS’

Android not such a good deal

Nigerians want their BlackBerry back

BlackBerry Media

The MERCEDES AMG PETRONAS Formula One Team are still making the most o

CrackBerry Polls

CrackBerry Asks: Would you want a dual SIM BlackBerry?

BlackBerry Games

Quick reminder - Just a few days left to grab NeverMaze for free

BlackBerry Media

The International Organization for Migration in Colombia jump on the BES10 bandwagon

BlackBerry Media

BlackBerry and BES10 within the UK's National Health Service

BlackBerry Media

The top UK law firms are choosing BlackBerry 10 for its security features

BlackBerry Apps

Making a return - CrackBerry app bargains of the week

BlackBerry Apps

Going to the Glastonbury festival? Get the official Android app on your BlackBerry 10 smartphone

Now ready for developers

BlackBerry 10.3 SDK goes Gold

News & Rumors

BlackBerry 10 OS adoption rate by the numbers

BlackBerry Games

It's Wimbledon time. We check out the best tennis games for BlackBerry 10

BlackBerry Apps

One small improvement I'd like to see to the BlackBerry alarm clock

Editorial

Should BlackBerry and Amazon be working together on more?

< >

Rogers MyAccount app for BlackBerry 10 updated

By Bla1ze on 23 Jul 2013 10:44 pm EDT
2
loading...
0
loading...
36
loading...

Yeah, I know. Most people would prefer carriers didn't load their apps onto their devices but if you're on Rogers and like me, you may find the MyAccount app for BlackBerry 10 handy to have around. Lately, there has been some comments about the accuracy of the data being relayed in the app and if you find yourself among those noticing such things, a new update to the MyAccount app is now available for download that may fix it.

The change log simply states bug fixes so in whether you use the app or not, might be good to grab it just in case. Additionally, the Rogers AnyPlace TV app was updated as well, so grab that as well if you wish. You'll find both available in the updates section of BlackBerry World on your device. 

38 comments

tmanCanada

Any idea when bell will have an app?

blackberry008

Are you from Fiji

Sexy White BlackBerry Z10

theHip

Wait... Is there something I don't know... Is Bell not making one?

AVPTI

Bell has been making one since before launch.

BruvvaPete

Same time RBC gets one.

djraz_official

Bell? Switch to Telus. Forget Rogers. Revolution time

Posted via CB10

NatureboyDRG

Decent for checking your usage and making sure your auto withdrawal was what you expected.

Posted via CB10

TheRealFixxxer

You give Robbers Wireless the ability to automatically debit your account? You are a brave person.

~TheRealFixxxer

Dukun

Out of curiosity, does Rogers embed things like CarrierIQ in their account app like T-Mobile does? Do people actually want potential keyloggers on their phones?!

Posted via CB10

Bla1ze

CarrierIQ was only ever found to be on Rogers Android devices and even then it was only ever one aside from the iPhone which has subsequently been removed. They've since requested that no OEM's load the software on any device and it was never purposefully requested by Rogers to be put there in the first place.

BruvvaPete

Off topic... What does CB have to say about the U.S. class action lawsuit against Apple (if anything at all) and its iTunes billing issues?

Carruthers

Updated the app and I still can't see my used data. It has never displayed data used since I got the phone in February. Rogers told me it was an issue with the phone and to call BlackBerry support. I've just wanna see my data without some wonky third party app.

Posted from my incredible Z10

DuexNoir

I've never been able track my data usage thru Rogers since I opened the account, not thru their website or thru their app. Called them, said tech will be on it and never heard from them again...and issue is still there.

Posted via CB10 on my Z10

paulmike83

I have the same problem. My data usage has never been displayed either. I don't believe Rogers, it's not BlackBerry's fault, is BlackBerry our carrier? No. Don't believe them.

Posted via CB10

Carruthers

Exactly, that's what I thought. The app is clearly not reading the data api's from the phone. Nothing to do with the phone. I've tried some free apps from the store and they work fine if you set your reset counter/limit properly. The app is a lil laggy and doesn't work when on Wifi for some reason as well.

Posted from my incredible Z10

BravoZuluDelta

The MyAccount app does not use the phone APIs, it connects directly to Rogers servers. You need to be on a cellular connection, it cannot read data over WiFi.

Bryan Nytepchuk

Mine was blank last month, and now with the update, it is blank, but says I've used 0 of 9 GB.....on a 3 GB plan.

Posted via CB10

clmazda

Still full of bugs... still doesn't show my used data, and it's slow and I hate it! fix this Rogers, come on!! This app was great on the legacy OS...

Posted via CB10 with my Z10

DYLANHABKIRK

You're on your own there I'm pretty sure. Mine works lickity Split. No bugs, shows data used very accurately, and it's blazing fast. Could be your connection or a bad install.

Posted via CB10

bintheredundat

Nope not on their own at all. What used to be a handy app had been utterly useless since getting the z. Many people have said it's due to Rogers data and long distance promos that most people aren't able to see specific data.

However nobody at Rogers has confirmed this for me yet.

Posted via CB10 on my Z10 Oreo

Carruthers

Hmm, i got a special promo plan on the day I picked mine up. It was the last day of the plan and was my best option. I have wondered if maybe I my plan had something to do with it. It shows I have up to 1gb data in the app but always displays 0kb for used data.

Posted from my incredible Z10

TheRealFixxxer

My girlfriend was also experiencing issues regarding her data usage not being displayed. She phoned multiple times with no resolution.

I called for her and got a rep they figured it out within seconds.

Apparently when she got the phone they signed her up (without her knowledge) for unlimited social networking, and thus unlimited BBM. Since the data usage app cannot distinguish between unlimited data and data that will count towards her usage it just decided to display no usage. I asked for that feature to be taken off and then her data was being tracked.

~TheRealFixxxer

Infiniti14

I can't see my used data either. Good thing I snagged data check pro.

Posted via CB10

billsterjito

I have had this app since Feb. I'm in winnipeg and it has been displaying my data usage fine this whole time. I checked it last month end and it was really close to my invoice total. Give or take a few kb.

BB10, Z10

heyjohnnybravo

Weird. I've changed plans numerous times since getting my Z (at least twice, maybe 3) and this app always correctly showed data.

Turn your wifi off and see if it works?

MatthewMk2

Do most people not get notifications whenever there's an app update? I do, I updated the Rogers app yesterday. These obvious filler post are annoying.

JamesPtheNerd

Telus rocks!!

Posted via CB10

surgeon1919

For a while now, the my Rogers app hasn't been showing my data or messaging count. The data counter worked when I first got my Q10.

I'm not sure it's the app. Even when you log into the myrogers online account, data and messaging aren't displayed.

I logged a ticket number last week and so far no luck. I'll check up on it tomorrow.

Posted via CB10

rocker_man1

Haha. It has never even registered that I have used data. Stupid app

Posted via CB10

mnc76

Has always worked on my Z10. Just have to be on the cell network (not WIFI).

I'm still on 10.0 by the way (to avoid any possibility of getting the "10.1 UI lag" that some users have reported).

Hope they can resolve the data reporting issue for others who aren't seeing their data usage.

FYI: it's 1am July 24 and the update is nor visible to me yet on BlackBerry world. Perhaps the update was only meant for 10.1?

Posted via CB10

mnc76

FYI: I searched for the app directly and the icon still says "Installed".

Posted via CB10

Shifty88

Still thinks I haven't used any data. I know for sure I'm about a third of the way through to my cap. Keeping track of my data is all I use it for. If it can't do that then it's off my phone.

9700 > 9900 > Z10

Searzy

Bla1ze ask Rogers:

WTF - Where's the Visual Voicemail Plus app??!!?

Seriously - they're slackers.

Makaveli@Beta

Same problem as the rest of you guys still shows no data used.

Posted via CB10

jnak00

Annoying that it still doesn't work when connected to wifi - the BBOS version did. Anyone know if using this app while roaming would count towards your roaming data use?

Jeffreak

I already suggested a BlackBerry App to my carrier. (Vivo - Brazil.) Let's see.

Posted via CB10

Patrick Pierobon

I won and unlocked Q5 phone from crackberry :) so I downloaded my rogers app and when I install it does not load the icon into my phone. I always have to go into blackberry world to open app and see its features.

any help is greatly appreciated!