Rogers introduces Suretap mobile payment system

By Adam Zeis on 11 Apr 2014 09:25 am EDT
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Today Rogers has launched their suretap wallet — a new app for NFC-enabled BlackBerry 10 and Android devices that allows users to make payments at thousands of retailers using just their smartphone. Users can store eligible cards within the app, and at participating retailers can then tap their phones on the payment terminal for a transaction.

Suretap wallet lets you store cards such as a Rogers prepaid Mastercard as well as cards from Swiss Chalet, Milestones Grill and Bar, Montana's Cookhouse, Harvey's, Kelsey's, Indigo, Earls Restaurants, Ardene, and Spafinder Wellness 365. Support for loyalty cards and coupons will be added in the future.

Learn more about suretap wallet, features and supported devices at rogers.com/suretap

Press Release

Rogers customers can change the way they pay with the launch of the suretap(TM) wallet

Canada NewsWire TORONTO, April 11, 2014 Customers can now leave their cash at home and use their smartphones to make everyday purchases

TORONTO, April 11, 2014 /CNW/ - Canadians are about to think differently about cash, cards and their bulky wallets. Today, Rogers is launching the suretap wallet, a new application that lets customers use their smartphones to make payments at tens of thousands of retailers across the country. With the suretap wallet, customers can safely store eligible payment cards on their smartphone and make purchases by simply holding it up to contactless payment terminals, just like they do today with plastic credit and debit cards.

"Our customers are inseparable from their smartphones, and we know they are ready and want to use them to make payments. With the suretap wallet, their smartphones and wallets will now be one and the same," said Jeppe Dorff, Vice-President, Transaction Services, Rogers Communications. "Now thousands of our customers across the country can make simple, secure and fast payments using their smartphones instead of fumbling through their wallets to find their payment cards."

Starting today, customers can add multiple cards to their suretap wallet including a Rogers Prepaid MasterCard that can be topped up with funds for mobile payments. Also available for purchase are gift cards from leading Canadian food and beverage merchants and retailers including Swiss Chalet, Milestones Grill and Bar, Montana's Cookhouse, Harvey's, Kelsey's, Indigo, Earls Restaurants, Ardene, and Spafinder Wellness 365. In the future, the suretap wallet application will offer more retailer gift cards, as well as store loyalty cards, coupons and ID cards.

Within the suretap wallet application, customers can add funds to their prepaid card, check account balances, view transaction history and use location-based features to find retailers nearby that accept contactless payments. The application is available for download on select Android and BlackBerry 10 smartphones that include near-field-communications capabilities.

Customers can have the peace of mind that their payment information and passcodes are securely stored on the suretap wallet's SIM card. The wallet is backed by technology that lets customers make payments anywhere in the world that contactless payments are accepted. For merchants and retailers, accepting mobile payments with the suretap wallet means no additional or new fees.

To learn more about the suretap application including suretap-ready devices and the features and functionality of the wallet, visit www.rogers.com/suretap.

117 comments

bintheredundat

Yet severely limited. I'm sure I'm not the only person that doesn't need a Rogers credit card. How about allowing users to add their own existing credit cards. That would be cool.

Posted via CB10

BerryWizard

I approve this message.

Posted via CB10

Carmels

Took the words right out of my mouth!

The idea is spot on but the execution is only beneficial to Rogers customers and furthermore those Rogers customers who care to keep track of individual gift cards through this app. I want to see my financial institution manage the same or similar application functionality, so that I can pay by debt or credit on all my purchases. I can tap my Visa at most retail and service locations today, what's the difference of tracking that sent and received information via my phone?!

Posted via CB10

donaldblair

Wrote something, realized it wrong, tried to delete, so I just typed this instead.

footose

LOL - I'm gonna pay Rogers $15 dollars to use a Rogers credit card? LMAO. Yah right.

nt300

Fully agree, how about VISA and Mastercard? PayPal, etc., very limited currently.

Double_J75

I got excited for a minute till it was prepaid. :(

Posted via CB10

RootingForRIM

Rogers is probably trying to minimize the risk/liability should your phone get stolen.

Posted via CB10

Prem WatsApp

We have PayWave here in Australia, you can just tap your card onto the CC terminal instead of swiping.

Up to $100 dollars without PIN or signature, used to be $35. Your liability is max. $100 dollars if you lose your card. Should not be much different when using the phone.

Picture password?

"No Q10?" -> "Buy from Chen... "

TheRealFixxxer

Your (as in the client) liability is 0 since no FI will hold you liable for fraud. Rogers'/the FI's liability is anywhere from $100 up to the maximum limit of the card. Pre-paid or not.

Until the card is reported lost/stolen or the automated system gets suspicious, the card itself is susceptible to being maxed out.

~ TheRealFixxxer 

TheRealFixxxer

If your phone gets stolen the thief will, at the very least, need to know the PIN to access your mobile payments app.

If you lose your card then the thief can go nuts until the card holder calls Rogers to have the card blocked or the fraud monitoring system gets suspicious and auto-blocks the card.

The app is far more secure than the card alone in regards to tap and go functionality.

~ TheRealFixxxer 

Cuddlesy

Visa already has an app through CIBC.

Posted via CB10

DJRikko

Agreed. This is something that BlackBerry could implement, and have the credibility to boot, with real security.

I would like to be able to add any credit card or bank card to the app, and pay at any store that takes NFC, regardless of who my carrier is.

I'm never going to Rogers, so I'm not going to be using this.

Posted via CB10

tg1

@ DJ I agree this could be the PayPal for them and make some money!

Posted via CB10

TheRealFixxxer

How is Robbers Wireless going to make a percentage off each transaction if they don't provide the "credit" card (I use that term loosely when referring to a pre-paid card) being used?

I need a Robbers credit card like I need a hole in my head.

~ TheRealFixxxer 

hurricane_mat

This has been available for a while through CIBC with rogers and telus. Nice idea to make it available to more

Carruthers

This has been around already. They're just expanding the program capabilities with more cards and retailers on board. Im both a Rogers and Mastercard customer and already have the suretap sim required so it makes sense for me. Also I do have gift cards and timmy card as well. It says more cards and merchants will be added later.

Sent from my Z10. Or was it my Q10? Either way, it was sent from an awesome phone.

TheRealFixxxer

But do you have a Rogers pre-paid Mastercard card?

I have a Mastercard card as well, but it won't work with this rubbish app.

~ TheRealFixxxer 

hazarder

Nice

Posted via my NEW Zed30

crankshredder

Maybe not the best time to launch this given OpenSSL issues. Granted I'm sure that will be fixed... maybe rogers should have waited a few weeks.....?

Carruthers

BlackBerry hardware/software isn't vunerable to heArtbleed according to the Crackberry article today. Android is another story. Im not worried about using a pre-paid card on my BlackBerry at all. Everything is encrypted, password protected, liability limited and insured in the case of the credit card. Should all tech just stop/delay development when a new virus appears?

Sent from my Z10. Or was it my Q10? Either way, it was sent from an awesome phone.

TheRealFixxxer

This response is only partially accurate.

When pertaining to the heartbleed bug (not a virus), any service using a version of OpenSSL that is affected will gain access to any encrypted passwords that are used.

This is what makes this vulnerability so dangerous. It renders encryption vulnerable by allowing people to exploit the vulnerability to gain access to the encryption key.

You don't know which services are affected unless told and you can't do anything to protect yourself aside from not visiting the website.

That being said, BlackBerry services are not affected, but I haven't heard if Rogers is or not.

~ TheRealFixxxer 

Dan-AddictedtoBB

"Suretype" is mentioned quite a bit here. Just a heads up!

Posted via CB10

sk8er_tor

And external links on many recent blogs don't work. They come up like this: http://crackberry.com/www.rogers.com/suretap

2-Shoes

Does not support Z30.

Posted via CB10

Jsolts

Weak!

Posted on a Post-It!

sk8er_tor

Also no support for Q10.

aminrajabi

Exactly. I want it on my Z30. Been waiting on CIBC to add the Z30 to their list of eligible devices for months now.

svelt

Same. is there a way we can get their attention and have them add these devices as a feature? Been waiting for ever for Z30 support

aminrajabi

I e-mailed app support for their mobile payment app asking if they would bring Z30 support but never got a response. CIBC is such a big company its hard to know how to get to the right people.

rjedge54

Same here. Even when I contacted CIBC about it specifically asking about the Z30, they just pointed me to the Z10 and Q10 as supported devices. I already knew that!!

pgg101

Just called and emailed CIBC about the z30. CIBC app is better than this Rogers solution.

Posted via CB10 - Z30STA100-5/10.2.1.2141/Telus

Mikey Mc

Awesome, but I absolutely hate carrier exclusive deals.

Posted via CB10

Lostonline

Not an exclusive deal.

This is a carrier who is bringing a product to market. Other carriers are free to develop tools as they wish.

Don't poop on Rogers for being first.

CDN

buylocal_getaBB

Agreed, poop on them for crap priced plans and even worse customer service. You don't have to go far to find a reason to hate on Rogers

Buy a bb, get a droid for free

sobored

If I could add a normal credit card, this would be worth switching to Rogers for.

Posted via CB10

somerandombbusername

Exactly. That and the special SIM card severely limits who can actually use this. The TimmyMe app is open to all.

Lostonline

Nothing special at all.

I walked up to a mall Rogers kiosk. Asked how much a "suretap" SIM was. Clerk scanned one, hit some buttons, and handed to me saying "normally they are $10, but this is free for you."

Then he spent a whole minute on the computer (after asking me my ph#, and appropriate security questions) setting it up to my account. While I powered down my phone, inserted the new SIM, and then restarted my Q.

The entire experience took less than 5 min.

Not exactly difficult, nor was is painful.

CDN

sk8er_tor

They store the credit card data securely on the SIM card. This also allows Rogers to make a cut on every transaction.

Carruthers

I also got the $10 suretap sim for free. Took a trip to the store, thats all.

Sent from my Z10. Or was it my Q10? Either way, it was sent from an awesome phone.

irwindersra

It's actually no fee on transactions

Posted via CB10

Lostonline

Every time you use a debit or CC for payment, the merchant pays a fee.

For every single transaction.

CDN

crankshredder

hoping they add support for regular visa credit card soon!

BBZ10wannabe

Hooray!! I've been waiting for this! Thank-you Rogers and thank-you Blackberry! This will be the envy of everyone who doesn't have this. Perhaps a little wind in our sails today!
edit: Boo.. not yet available for Z30 and still cannot add CC cards other than CIBC or the new Rogers Prepaid MasterCard... Perhaps the Android version will work on Z30 but I'm not sure I want that when handling my money

Rodney Wilder

It's about time, they were 'weeks' away from release back in November.

Posted via CB10

tjtrent

You would think Blackberry has to be positioned well for when money goes fully electronic and people start paying for everything on their phone. It would only make sense that people would want a very secure device/ end to end system and that should bode well for BlackBerry. Is that train of that accurate? Some food for thought.

Posted via CB10

blackmoe

Just a vehicle to promote their own MasterCard - in other words not much value to most people.

w1ndex11

And I just made a post a few weeks ago asking for this......... I'm with BELL... they will be getting a phone call today!

Carmels

Hit then up on twitter. I find I get better answers through social media because they know the questions been addressed to a very large audience.

Posted via CB10

irwindersra

Yes! Been waiting for this!

Posted via CB10

craiggger

Yes! The only thing missing since I went from bold 9900 to q10/ z30 aka big dirty.

From my big dirty Z30

craiggger

Wait, not Z30 support. Lame.

From my big dirty Z30

wincyUt

Very nice. Hope the other carriers follow soon.
Now, if only we have BBM money in this part of the world. BlackBerry get this done!!

silverbullet

Crap half baked product.

No z30 support.

No visa or amex support.

This product is only for kids. Adults are not served.

Yes it's a BlackBerry. If you have something bad to say... speak to Easton!

Lostonline

My CIBC Visa works just fine.

Maybe you should have a conversation with your bank, instead of crying like a petulant child that you got left out.

CDN

silverbullet

Yeah.....

Whatever.

Bite me

Yes it's a BlackBerry. If you have something bad to say... speak to Easton!

irwindersra

Can someone with a z10 post the bar!? I will sideload test dummy this on z30 and q10 lol

Posted via CB10

Drmoe

Now that's awesome!

Posted using the best phone ever, the Z30!

billsterjito

Regardless of the complaints. I think this is a step in the right direction.

It's likely only a matter of time before there will be more supported cards.

Posted via CB10

jstirtzinger

This is transitional technology that will be outdated in a year. The movement is going AWAY from secure element SIM/Carrier specific data transfers and instead to Host Card Emulation (HCE) which is cloud based authentication NOT carrier or hardware based. This is why VISA & MC aren't a part of this Rogers scam....
http://www.mobileworldlive.com/mastercard-visa-back-hce-nfc-based-mobile...

irwindersra

How is it a scam? Lol

And Mastercard is teamed up with Rogers, fyi.

Posted via CB10

Lostonline

How exactly is this a "scam"?

SureTAP has been available on CC's and debit cards for a long time. SureTAP payment equipped POS terminals are everywhere (at least in Canada). Hell, even gas pumps have this spooky technology.

Haters just angry that Rogers,Telus, CIBC and Tims have taken the time to develop apps that use the NFC function of our mobile devices.

More will follow.

Cry a little that you got left out of this "exclusive" club :)

CDN

irwindersra

++++ lol

Posted via CB10

jstirtzinger

I apologize I thought folks here new the technology differences...this is NOT about NFC tap to pay in general. That is awesome and great and in Canada quite readily available. This is all about proprietary carrier authentication tied to their network and requiring new hardware (Secure Element SIM) AS OPPOSED TO the NEW method that VISA and MC are working on which is NOT carrier specific and stores your authentication credentials in the cloud. See the difference now? Old proprietary technology approach vs new open, non carrier specific approach.

For the record I am a Rogers customer with both VIsa and MC accounts.

Carruthers

One is available now, works reliably at 1000's merchants already, costs nothing extra for them to implement or use and is convenient for many current customers including me. The other doesnt exist yet. See the difference? If and when this is replaced with something superior, I'll simply upgrade.

Sent from my Z10. Or was it my Q10? Either way, it was sent from an awesome phone.

jstirtzinger

Dude I wasn't personalizing I was pointing out where the technology is going very soon and it is away from these carrier proprietary solutions. The only thing available currently on this Rogers play is a Rogers prepaid card. You can't use your standard Visa or MC on it. Need to preload the prepay to use. By all means go for it. I wasn't saying you shouldn't. This isn't the future though.

Lostonline

I guess we could just sit still, and wait for the future to get here.

When I was in high school the future was all about flying cars. Glad I got my dL and learned to drive, still waiting for that flying car...

Seriously, who cares what will be here in 5+ years. Why not enjoy what we have right now? Well, at least those of use here in Canada, on Rogers or Telus..

Mmm, time for a double-double.

CDN

pgg101

^ this

Posted via CB10 - Z30STA100-5/10.2.1.2141/Telus

willowbeast

Get this working on the z30. And get TD on board.

Posted via CB10

koalaberry

Ah yes, the mark of The Beast on your smartphone.

surferito

That's great, I know that TD bank and RBC will launch payments via NFC next month and I believe it will work with Bell and Rogers NFC enabled SIMs.

Posted via CB10

Xilus79

Will this allow us to use Debit Visa as well? I don't want to get a CC and love the idea using my own money to pay for things. I have a better sense of my expenses.

Posted via CB10

Lostonline

Is your Visa Debit SureTap?

As for spending your own $, what do you think a CC is? It isn't free $, you (the one the card is issued) are responsible for paying for the purchases you make.

It is still "your" money. Irresponsible people need not apply, CC's will just lead to trouble.

CDN

spoonman9696

It's obviously in association with Catalog Foods

Posted via CB10 on my Zee-Tree Zero!

spoonman9696

Meant Cara Foods

Posted via CB10 on my Zee-Tree Zero!

asherwiin

Agreed, they own all the restaurants listed.

Posted via CB10

thinbluedba

Silly how it's not available on the Z30. Developer lazy in just clicking on the radio button in the Vendor Portal to allocate include the Z30?

Posted via CB10

irwindersra

I'm going to try and see who is in charge of this and see if I can get an answer on when it will come out (work for the company and use a z30)

Posted via CB10

svelt

Please do. I've been emailing Rogers and CIBC for weeks now to get this or the CIBC app working and I've only gotten a "it's under development" type response.

RootingForRIM

The developer probably didn't have a Z30 available to test it on.

Posted via CB10

smoothrunnings

This should not be a service that a company like Rogers provides, it should only be provided by the banks, it should be up to the retailers to offer this service from their bank. By letting companies like Rogers in on it means that the possibility of there being a security leak of ones personal data is much more greater!

irwindersra

Rogers has recieved the necessary approvals to be recognized as a financial institution I believe

Posted via CB10

blackmoe

I don't think so. According to Mobile Syrup "Rogers has worked with Peoples Trust Canada, a credit union that has a relationship with MasterCard, to provide a Rogers-branded virtual prepaid credit card to all users."

digitalsurfboard

TD and PC Financial are coming out with UGO mobile wallet in partnership with Loblaw's. It seems like it will be carrier independent. but you may be restricted to only using certain credit cards. not debit.

RBC has their mobile payment system in partnership with Bell. The BB10 app is set to come out soon. Once it does and i can verify that i can use RBC debit and credit cards with them i'll probably open an account with them. And that will be the catalyst for me to upgrade from my 9900.

Anyone use RBC Mobile payment with Android? is it functional?

irwindersra

The rbc app looks really good from the video I saw. I am going to stick to Rogers though. I like the fact that it's a prepaid credit card, if something go's wrong I will only lose the money I put in the card. It can only be used for purchased

pgg101

Strange partnership given that PCFs connection to Cibc

Posted via CB10 - Z30STA100-5/10.2.1.2141/Telus

luvsql

I was actually shocked to read that Rogers actually developed something for Blackberry then read the details. Please don't write "NFC-enabled BlackBerry 10" when this app only supports the Z10. It's not available to for the Q5, Q10 or the Z30. Completely useless.

silverbullet

Thank you for seeing this as I see it.

Yes it's a BlackBerry. If you have something bad to say... speak to Easton!

Carruthers

Still good news for us z10 owners. I agree Rogers shouldn't have written that in the press release but its most likely on its way for those models. Hope other banks and carriers follow soon with announcement.

Sent from my Z10. Or was it my Q10? Either way, it was sent from an awesome phone.

khehl

Yesss rogers, ahead of the game I love it

Posted via CB10

Ryked

Just installed and waiting for registration to complete. Wonder if I now have to delete my CIBC suretap app and my Timmy Me app?

Either way now that summer is coming I don't have to carry my wallet now that this is available....

Wonder if the police would accept a picture of my drivers license from my phone?

blackmoe

If you hand over your phone to a police officer you have just given him permission to search everything on your phone without a warrant.

sebstarr

Yup. I would much rather hand over my wallet than my phone

From my new z30

blackmoe

If that was an attempt at sarcasm police officers in Ontario ask you to remove your license from your wallet or at least they are supposed to. If you volunteer to hand over your wallet then that's your mistake.

Ryked

I was joking about the picture of my license.

But I am still waiting for the registration to complete, so I can't add a card yet or test it out.

nef1307

What we really need to reduce the bulk in my wallet is electronic receipts When you pay. If somebody could give me that I would be a happy person.

kirshan

I've never thought of that but it's a fantastic idea, and they could have all sorts of security measures to make sure that people can't tamper with the receipts, and it would make it really easy to budget expenses!

Posted via CB10

Ryked

Home Depot does that and it is awesome! Just toss the paper receipt in the garbage because your receipt is emailed to you instantly. You only have to enter you email address once and it remembers it next time on that payment method. Not sure if it carries over from store to store or if it is an internal thing.

silverbullet

Not avail for z30 and rogers sells z30's?

Hmm confirms my belief that some young a$$ punk created this half baked initiative.

Do it right or don't do it at all.

Anyone who argues against this being half baked please answer why the z30 was not incorporated into this and yes... it is a BlackBerry 10 device

Yes it's a BlackBerry. If you have something bad to say... speak to Easton!

primusd

As a CIBC customer, I'd simply rather use their mobile payment app. I guess the loyalty card functionality might attract me at some point... but probably not.

kirshan

I'm so glad that more companies are working together to deliver these kind of services to the end user. Good for us good for them...

Posted via CB10

chocol8thunda

Syncing to chequing account. Hopefully Bell gets on this asap. Or why not have it go to your wireless bill?

Posted via CB10

Karan Mohal

I can't access the app... when I click on the link in this article it launches BlackBerry world and takes me to the suretap wallet description, which says "unavailable for this device "

I'm on a q10 running Q10SQN100-1/10.2.1.2141.. anyone else w this issue?

Posted via CB10

irwindersra

Try are read the article

Posted via CB10

kruelness

Yeah but it doesn't work, says me and othets

Z10 the mighty... until BlackBerry comes out with a 64bit

AcADIeN

I'm just waiting for Ugo to come out, then I will be able to use my bank account directly.

Playbook007

Sucks to own an iphone!

Posted via CB10

medic_28

+1

Once again the z10 is better than an I phone.

Playbook x2, Z10, Q5

digitalsurfboard

i thought ugo only supports credit cards?

this whole situation could get messy. the banks and carriers are teaming up to lock down customers. it's not enough that the carriers get you on a contract, now we're going to be locked in with a carrier and a bank. less freedom of choice for consumers.

if you're unhappy with your carrier and want to switch, you'll think twice because you'll also have to switch banks if you want to keep the convenience of NFC payment. and let's face it, we're all going to love NFC payment.

deercreekmichael

Halleluiah!

Posted via CB10 on my Z10

CarbonKevin

It's good to see a payment option that isn't tied to a certain carrier/bank combination.

HCE may be the way forward, but by partnering with their own card provider Rogers has done something no other carrier has done - provided a mobile payment solution for all their customers without waiting around for the big banks to get their sh!t together.

Plus, this is a great way to avoid fees for debit card transactions.

It's unfortunate the entire BB10 lineup isn't able to do this from day one, but it's likely a staggered start to make sure the system can cope with large scale utilization. Just be patient...

Posted via CB10

bob beausoleil

Why do you think apple does not have NFC?? Rumour has it apple wallet. CIBC is a joke. Worked on my Z10 but not the Z30. Same OS 10.2.1. Don't waste your time with them look for a better bank that will commit. Best one out there Timmies me. Super program and great support from a great cdn company.

Posted via CB10

Carruthers

To all those bitching that its only compatible with z10, rogers and cibc customers, here is a quote from the app after registration: "This is just the beginning. Soon you’ll be able to add all the cards in your physical wallet − such as payment cards, gift cards, loyalty cards, IDs, coupons, etc. − into your suretap™ wallet."

Sent from my Z10. Or was it my Q10? Either way, it was sent from an awesome phone.