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< >

Rogers has new international roaming plans and they're still awful

Rogers
By Simon Sage on 15 Apr 2014 02:03 pm EDT
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Rogers has announced some new roaming add-ons for Canadian travelers. Not too long ago, Rogers unveiled a $7.99 daily roaming plan for the U.S. (which already faces stiff competition against WIND’s $15 unlimited plan), and this new one is built for roaming worldwide. But don’t get too excited; it’s $9.99 for a day for up to 20 MB (depending on where you're going), with no voice or text. That’s better than the $10 - $15 they’d normally charge per megabyte without a package. This add-on will be applied automatically after you start using data abroad, though you’ll get SMS alerts about usage.

Travelers to Europe can expect to pay $9.99 a day for 20MB. If you're headed to Asia, Latin America, the Caribbean, Oceania, or the Middle East you'll be looking at $9.99 a day for 10MB, and visitors to Africa can expect to pay $9.99 a day for 3MB. That's $3.33-per-MB. Those crossing the border into the United States will still see $7.99 per day for 50MB, which while still absurd, seems downright palatable in comparison to their overseas rates.

New monthly travel packs offer two talk, text and data packages for each major region, like Africa, Europe, America, and the rest of the world. Europe is the most forgiving of the bunch, though that’s not saying much. For $60, you get 40 minutes of talk, 150 outgoing texts, and 40 MB of data. On the upper end, you’ve got a $200 add-on for Africa for 100 minutes of talk, 150 outgoing texts, and 25 MB of data.

When browsing maps and uploading pictures, you’ll blast through the caps for most of those add-ons very quickly. Though it’s an extra hassle, it’s probably worth your while to pick up a local SIM and unlock your device rather than get one of these packs with Rogers. Even compared to American roaming rates, these are pretty atrocious. We had a lengthy debate about the state of roaming and carriers as part of Talk Mobile 2013, and since then things haven't gotten much better. The comments are there and below if you feel like venting.

Source: Redboard

101 comments

ObadaAlZayed

Can anyone explain for me what is happening??
I'm not understanding anything!

☠ UAE ☠

sk8er_tor

If you have a phone with a Canadian carrier, turn off roaming data before leaving the country.

koalaberry

Don't worry about it. Go back to sleep.

br14

If you're from Canada and you're traveling abroad, you really have to buy a local SIM.

Rogers is the modern equivalent of a masked man with a gun holding up the stagecoach.

Still we do have LTE here in Canadas major cities which is more than can be said for parts of Europe.

Mike_Luchia

You're close to being right. Rogers is too transparant to even wear a mask, they'll screw ya while looking you straight in the eye. These plans don't even have a hint of giving the customer a break, they are outright highway robbery!

Problem is none of the Big 3 are any better.

BBjer

This

Posted via CB10

gdurnt

Purchase a Roam mobility sim and get unlimited calling and text to anywhere on North America 3.95 a day with 300 Meg data. I use that in Florida all the time.

Posted via CB10

bintheredundat

This. This is what saved me in Florida. 300megs a day is fantastic.

Posted via CB10

Schmurf

Which is why I am quite happy with Telus.

Posted via CB10

Prem WatsApp

He's a bot posting the same question everywhere. ;-)

"No Q10?" -> "Buy from Chen... "

1guitarguy

Wow rogers is really bad

Posted via CB10

sk8er_tor

At least Rogers doesn't charge for received text messages while roaming like Telus does.

pipesthyr

And people wonder why Canadians call them Robbers.

Posted via CB10

anon5814103

Second time they've changed their prices this year, and I'm still not getting a better deal

Posted via CB10

QuIcKsIlV3r

trying to be witty for a second post and you failed!! Sorry about your luck there PAL....

anon5814103

Nope, it really is the second time they've changed their prices

Posted via CB10

Anthony Roberts5

Coke on dude u still on that crap plus they it is the 2nd time they have done it.

rdgroulx

Sometimes I wonder if your just continuing an old joke or if you really are a genuine hater.

RDG Z30

raino

Hope the responses below stop this campaign you're on, that's equally as dumb as the First posts.

Prem WatsApp

^
LOL to all of you above.

What would CrackBerry be without the obligatory con/pro argument session (regarding the numbered position of posts) in the upper half of the -- sorry-- first page of the comments ;-)

"No Q10?" -> "Buy from Chen... "

CDM76

All Canadian plans suck. The international plans are horrid with all the big players.

If traveling the best thing to do is buy a disposable phone or use an unlocked BlackBerry and by a sim in USA.

Wish BlackBerry had dual Sims for travelling.

Posted via CB10

Dat Gui

I just took a survey from BlackBerry and one of the things that was asked was how important was dual sim and other questions about it. I think it'll even be cool to have to Sims from different carriers from your own country

Prem WatsApp

You gave'm the right answer, mate?

"No Q10?" -> "Buy from Chen... "

oddboy

When I travel to the US, I just use a local carrier sim. Some options are, for example, $3/day for unlimited everything. Rogers roaming options are nothing but robbery.

BRON: a cron-like scheduler for BlackBerry 10. http://apps.oddelement.com

spoonman9696

Which carrier do you recommend? I've looked at H2O wireless and AT&T. H20 is reasonable and AT&T has one where it's $2 per day, but doesn't include calls back to Canada

Posted via CB10 on my Zee-Tree Zero!

raino

Check out Roam Mobility. They're quite popular with Canadians visiting the US.

danfrancisco

Roam is great. Would be even better if they expanded their services to cover Europe.

rickster2611

Obviously they read about the changes in the EU about roaming charges.

How to alienate and reduce your customers written by Rogers.

Posted via CB10

sfor13thlegion

Thought the EU was planning to legislate away roaming for all EU countries.

This crap from Rogers is nowhere close to what the EU is planning to do.

Wish our governments in North America were as progressive with their plans for cell carriers.

There is no reason to hammer the customers for Canada to USA roaming

Just my two cents :)

Posted via CB10

Blayne Lewis

Bell was responsible for Costa Rica, and Vegas...

Posted via CB10

CecilTsunami

ROAM Mobile. Buying sims and plans before I head to San Diego this summer for everyone going. The Canadian carriers and their roaming charges can suck it.

Posted via CB10

TheStoryUp

Rogers is pure EVIL, don't ever get caught in their debt. Their prices are ridiculous and the customer service is absolutely horrible. It's not hard to find a reason to hate that company.

I once tried to cancel my internet, I was on the phone for 2 1/2hrs and talked to about five different people. I was probably on hold for about 2hrs in between all the transfers from department to department. They basically try to make you hang up the phone out of frustration so that you can't cancel anything.

That's just one example, I have many more horror stories that led me to cancel all my services.

Zed30

revelations65

When my sister came over from Canada, I said let me check your phone I turned off roaming and data, let her connect to my WI-fi , if you are coming over to the UK the sim's are cheap just under a pound some are free, just unlock your mobile, and look for a good pay as you go plan for your trip, pretty simple,

nutellapr

Get your phone unlocked and either get a local plan or get Winds roaming plan if in the US.

Posted via CB10

velkod

Of course it's bad. Rogers owns MLSE. They didn't get in that position by giving away data and minutes.

Bolderholder

http://www.roammobility.com/

As an option for those with unlocked BB10 devices. Works extremely well, and price is extremely competitive.

Formspace

While their roaming rates are admittedly atrocious, one thing they do provide is Rogers One number, which allows me to make and receive calls, texts and voice-mail over wifi for free while abroad. I have to use a tablet or laptop (or via android on BB) and a supplied wifi (hotel, starbucks, etc.) but it's seamless and my number remains the same on both ends, which is important to me and convenient for my clients.

Posted via CB10

Simon Sage

That's a pretty good point, haven't used it much. Do you find call quality decent and stable?

Formspace

Depends on the wifi of course, which at times hotels can be hit and miss, but with a good connection it's impossible to know that I'm in a different country. :). It's good. Also has the option for video conferencing.

Posted via CB10

farmwersteve

Lol. What a frigging insult these plans are

And they act like they are so generous.

It was almost as stupid as charging $7 a month for call display

Posted via CB10

adonesc

Anything with or from Rogers is awful..

Cartman says: Screw you guys I'm going home!

LuayS

I'll stick to my 10 euro orange sim with unlimited data thank you very much!

Posted via CB10

mohawk apple

ROBBERS!!! Complete garbage id never give them a dime of my money!

deltact

If T-Mo US just ended data roaming charges for many countries, it's clear that Canadian carriers are just looking to make easy money. The profit margins on roaming charges must be huge.

Posted via CB10 on Z10

Prem WatsApp

They must be.

Telstra was doing the same here in Australia a while ago, until they apparently got slapped by the Telecommunications Ombudsman and they relented.

You should lobby your gov't for an Ombudsman, if you haven't already got one, shouldn't be too hard. This side of her Majesty's subjects is enjoying it very much. Go Canada, get an Ombudsman!

"No Q10?" -> "Buy from Chen... "

Prem WatsApp

The OZbudsman,

A buddy for all OZzies with high, outrageously high or simply erroneous billing.

"No Q10?" -> "Buy from Chen... "

darkhawk

Rogers is too greedy.
Sadly they take my money monthly but best option where I live

masterful

Boooooo

 Slicing using my 

IGeeve

Glad my phone is unlocked.

 BlackBerry Z30  Z30STA100-5/10.2.1.2141

Iggy City

Does that include the lube?

raino

Of course it doesn't include the lube. They're trying to get that Mr. Burns money.

G-bone

This is why I unlock. Went to Florida, got a local sim - $25 for a week with 1.5 gigs of data.

#IchooseBlackBerry10

Posted via CB10

Bla1ze

Joke is on Rogers. I never roam, always buy local SIM's for unlocked devices. $30 Unlimited Data/Text and 500 Mins on T-Mobile which works great where I generally go. I don't mind Rogers but they can get bent when it comes to 'roaming'. You'd have to be clueless to use any of their offered plans.

raino

It's a pretty good money making scheme though, if most of their customers don't know they should be doing what you do, and if Rogers automatically adds this $10 roaming service to your bill (i.e. it's not an opt-in.)

owens99

I have an unlocked Z30 it is still cheaper to buy a sim in another country and buy their plan for the time there... Did it in Mexico and Panama for the two months I was there...

Z30 Canada

andy957

Why am I not surprised? I love www.ihaterogers.ca. They even sell t-shirts.

jpilot17

T-moble offers unlimited US calling, 200mb 4g Data (unlimited 3g if you go over the 200mb) for only $3.00/ day. As a Canadian pilot frequently flying to the states, this is SIGNIFICANTLY better than rogers. Plus with BBM voice, who needs airtime anyway?

Posted via CB10

buckwylder

Rogers sucks, always has, always will.

Posted via CB10

DiscoKing426

I left rogers years ago and I just don't understand why anybody stays with the worst carrier in Canada. Greedy greedy company. They try to make you over pay to get out of contracts even when you point out the rules in writing. They think they can change the contract anytime they feel to. Plus they don't support other Canadian companies. All they care about is the billions they are going to profit.

Posted via CB10

Infiniti14

If you are going to the US unlock your phone, but abroad Mobility sim for $20 and enjoy unlimited voice calls and text messaging (in NA) and 300+mb/d for under $4 a day. All using the T-mobile network.

Posted via CB10

smoothrunnings

WindMobile has the best plan overall now. $60 a month will get you unlimited voice, data, testing in Canada and the the USA plus you get US Roaming, meaning you can go to the US and not have to worry about buying an extra package! The plan came out a day or two ago!

pick1eberry

They have US roaming in a $39 plan that just came out today. Go to Wind and check it out!

Yes I've been SQUIRCLFIED!

rennardd

While I never had Rogers as a cellphone plan for these very reasons. I did have them as my Internet provider...until I found Teksaavy. $10 less a month for more 300gb a month with same download upload speeds. crazy scam Rogers has going.

Posted via CB10

Rodney Wilder

To be clear, these are temporary packages they nicely drop on your account if you don't buy and ACTUAL and PROPER roaming package from them which at least help alleviate the massive charges from data usage people don't pay attention to when crossing the border. Rogers has issues yes, but this is actually much better than charging you exorbitant per mb rates when our phones use data we aren't aware of

Be smart, if you are traveling buy a local sim, or if you need to keep your number, buy a Rogers roaming package, they are actually quite reasonable. I think we pay $40 or $50 for 200mb, 50 talk minutes and unlimited texts for roaming to the US, I can't remember what the package rates are for europe etc but they have them online at www.rogers.com/roaming

mousii

Ok, good clarification. (not a fan of rogers, I stick with Bell, same greedy type of company although)

Powered by BB

obaquerizo

Ecuador 4 years ago had a roaming of $40 or $50 a month unlimited with no voice or text. Now we have packages that can go for $100 for 100mb with voice and text you send for more.

Posted via CB10

Kyle Andrei

I talked to Rogers on the phone about a roaming package and the lady I spoke too actually recommended I unlock my phone and buy a local sim of the place I am traveling to.

Posted via CB10

Prem WatsApp

Hear, hear,...

Wonder whether she's still working for them...

"No Q10?" -> "Buy from Chen... "

Duane Bradley

Now THAT'S customer service.. (Are you sure you weren't talking to someone at telus? )

Posted via CB10

ftisso

Windmobile has good roaming plans for US. Right now it's offering a $39/month plan which includes unlimited US data, talk and text roaming too. Their European Union add on roaming plan is not bad at all.

Posted via CB10

mousii

Hands done wind is the way to go if you travel to us. I wonder although how their coverage is in us.

Unfortunately in canada the coverage is poor... I would love to switch to them but I can't because of that.

Powered by BB

fschmeck

Just signed my folks up with Wind for this reason. $30 a month, plus $15 add on for roaming when needed. Heck, you could roam all the time and still pay less than Rogers locally I think.

Posted via CB10

Drmoe

I'm with them and they are a bunch of crooks...

Posted using the best phone ever, the Z30!

Carruthers

I used 3.5 mb by accident (restarting phone) in Thailand and got charged $56!! Thankfully I called customer retention and asked to cancel over it because Rogers wouldn't allow me to unlock my phone prior. I got charges waived, unlock for free and a $25 "thank you " credit. Even customer retention dept. Knows how bad their service rates and customer service is.

Sent from my Z10. Or was it my Q10? Either way, it was sent from an awesome phone.

Doug Berry

Rogers sucks. Corporate thieves...

Posted via CB10

Smitty13

I cannot believe the sense of entitlement the big 3 have. Quite honestly, these plans would be barely fit for late 90s/early 2000's mobile usage. Have the profits gotten so big that they are blind to the fact Canadians are waking up to these gouging practices?

Let me set the scene for how well this add-on would work: "Hey, Honey, I just bought that add-on from Rogers for our trip to Vegas. Let me just flick my data back on to check my email annnnnnnnnd I'm over the cap...."

While I do not have much international roaming experience, I cannot stress enough for Canadians travelling to the USA, there are many options out there. I personally use Roam Mobility. Great prices, easy set up, free calls back to Canada while in the USA, unlimited texting, and more data than I could even think of using in my usual trip time frame.

Just go and look at their comparison chart outlining their prices vs other Canadian cell providers: http://www.roammobility.com/compare

Rogers, Telus, Bell...take those plans and put em you know where!

Hate plugging myself, but if you found my info useful and are going to sign up on Roam Mobility, sign up through me and we'll both get a day of talk and text free!: https://www.roammobility.com/referafriend/?bl=bnNtaXRoMTNAaG90bWFpbC5jb20=

Master Art Mason

Unlock the phone and purchase a local. Much much cheaper. Also better than being raped by the Canadian carriers.

Posted via CB10

bob beausoleil

We need some real competition in Canada. The big 3 continue to charge far too much and make too much. Go out of the country and it's even worse. Roger's -- live outside of the GTA and service sucks. What govt has done to date is only superficial. They need to do a lot more. Call Roger's and tell the how you feel. The sqeeky wheel gets the grease!

Posted via CB10

mousii

The environment is all created and continue to receive support from the regulators (crtc and I don't know who else).
Rogers, bell, Telus, they just do what any normal business do, gets as much money as they can from their customers without losing them. On the other hand, the regulators should protect the consumers and they are doing a lousy job. They are to blame for the situation that we are in.

Powered by BB

bbcat

Doing business with Rogers like befriending a condom; pretending to be your friend while screwing you like crazy. Bottom line avoid Rogers at all costs.

Posted via CB10

toppatoptobz

unlimited Romeing. On Data and phone calls for extra 15$ a month! Thanks WIND Mobile

Posted via CB10

donaldblair

Sorry, I only saw the words "Rogers" and "awful".

Rootbrian

All the more reason to get a pay before plan from wind for $30, then put the addon on it. Saves you $$$$$ a month compared to the big three. Lol.

Posted via CrackBerry 10 (CB10) application using my BlackBerry Q10.

ejaazidris

Rogers sucks overall. Those stupid bastards told me they put me on an Asia roaming plan when I went on a 2 week trip. Halfway through the trip my phone service was suspended and upon calling them they told me I had racked up a 4000$ phone bill (I was still on BBOS with compressed data/BIS...) and that I was on a USA roaming plan. Needless to say I left Rogers and I have never been happier with Telus. Oh best part...when I mean left I mean I took my 35 lines (business lines) away from Rogers, they have been bugging me to come back ever since. Never been happier away from them and I continue to tell everyone I meet to stay away from Rogers. Telus first Bell Second. Rogers NEVER!

Posted via CB10 on my Z10

sentano

Wind Mobile has a promo with unlimited Canada and US use for $39/month.
How about that robbers rogers?

...forever BlackBerry...

sirchocolate

I'm waiting for the next update. Come on! Lol

Posted via my lovely Q10

marmad74

Hmm, that is why we in EU are in fantastic position, from July there's no roaming. Same cost when you use your phone in your country or you're on holiday abroad. Sweet ;)

Posted via BB Z10

bert106

Well I'm glad I'm in the UK. £5/$8 for unlimited data in much of mainland Europe!

Posted via CB10

KemKev

Local SIM the way to go. I have a 9810 that travels with me to Europe, the Caribbean and the African continent. No way am I ever using a roaming plan.

ALToronto

But if you get a local SIM, don't you get a new phone no.? Or can you simply forward your own number?

jayzero76

not bad at all 9.99$ for 20GB thats a deal

b0ssr00m

Rogers doesn't actually gain anything from those roaming charges; it goes to the local service providfers for you not being on a local service contract. I recommend grabbing the Travel Packs if your with rogers of unlocking and getting a local pay as you go SIM.

bjohnston7

Rogers is awful. Do you need to read anymore? No.

hockey1299

The Plans are not bad but needs improvement. At least ROGERS doesn't charge for Incoming text messages. As long you leave the Data Roaming OFF there shouldn't be any problems. Turning Airplane Mode when not on a plane is overboard. If you want to be really safe turn off CELLULAR DATA AS WELL.

RagnarLodbrok

Ruck Fogers

Buncha bitches and they should be boycotted.

Posted via CB10

smoothrunnings

Check out Wind Mobile's new $60 plan. It includes UNLIMITED data, voice, text in Canada and the US, and includes US Roaming. The big three simply can't compare and stated on Facebook they aren't willing to reduce their prices. http://windmobile.ca/plans-and-devices/plans/mobile-plan-details/phone-p...

TheeDude

Just order prepaid sim card people... gotta live a little

Posted via CB10