On their BlackBerry Service Update Press Conference earlier today, RIM co-CEO Mike Lazaridis stated that all global BlackBerry services have been restored. The outage that started late Monday has been an ongoing issue with service loss across the globe. This is the biggest outage to date for RIM, and the first failure in over 18 months.
You should see service back on your device now, so email and BBM will be trickling in slowly. If you have yet to see anything on your BlackBerry, you can try the old faithful battery pull or simply restarting your device. Drop a comment here and let us know how things are going for you now.
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Thorsten Heins says sorry for todays BlackBerry outage in Europe and Africa
We posted earlier today that some areas of Europe and Africa were experiencing BlackBerry outages, here in the UK it seemed with Vodafone only. Hot off the press Thorsten Heins has issued the following statement apologising for the days issues for BlackBerry users in the said regions. I want to apologize to those BlackBerry customers in Europe and Africa who experienced an impact...
No, RIM hasn't handed their BES encryption keys over to India
If you've been following RIM news for a while, you'll know over the past four years there has been a bit of a security struggle for RIM with India. The Indian government has on numerous occasions requested the encryption keys for BlackBerry services such as corporate emails and BlackBerry Messenger. For their part, RIM has stated on just as many occasions that they do not possess any...
Listen to the RIM BlackBerry Service Press Conference replay
Direct Audio Download Link If you missed the live BlackBerry Service Update Press Conference this morning, we have the audio here so you can check it out. During the call, both Mike Lazaridis and Jim Balsillie were on hand to explain the cause of the longest BlackBerry outage to date. They took questions from investors and media and helped shed some light on things for everyone....
BlackBerry Service Update - Letter from Robin Bienfait Chief Information Officer, RIM
To All BlackBerry Customers: I want to first apologize for the service interruptions and delays many of you have been experiencing this week. I also wanted to connect with you directly, give you an update on the service issues we are trying to solve, and answer some of the questions and concerns you’ve expressed. You’ve depended on us for reliable, real-time communications, and right...