I hoped this was coming. Here it is. A joint statement from RIM Co-CEOs in response to misleading comments from Apple made Friday by Steve Jobs at the iPhone 4 press conference:
"Apple's attempt to draw RIM into Apple's self-made debacle is unacceptable. Apple's claims about RIM products appear to be deliberate attempts to distort the public's understanding of an antenna design issue and to deflect attention from Apple's difficult situation. RIM is a global leader in antenna design and has been successfully designing industry-leading wireless data products with efficient and effective radio performance for over 20 years. During that time, RIM has avoided designs like the one Apple used in the iPhone 4 and instead has used innovative designs which reduce the risk for dropped calls, especially in areas of lower coverage. One thing is for certain, RIM's customers don't need to use a case for their BlackBerry smartphone to maintain proper connectivity. Apple clearly made certain design decisions and it should take responsibility for these decisions rather than trying to draw RIM and others into a situation that relates specifically to Apple."
- Mike Lazaridis and Jim Balsillie
Well said guys, well said. I know it can be easier to take the path of least resistance and just let things slide sometimes, but on some occasions you just can't go that route. You called this one as it is... BS. And hey, the BlackBerry Bold 9700 owners themselves have also voiced their opinions and done the tests to back it up with real life evidence. No Bold 9700 antenna issues, thank you very much.
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Yes, Rim fights back. Steve, your big head sucks!
RIMM. http://bbsimg.ngfiles.com/1/20757000/ngbbs4b751a10a2950.jpg
have proved its an overblown issue. How overblown? Well for over 3 million iPhone 4s less than 1% have bitched to Apple about.
The media is sticking it to Apple, not its customers. Its almost as pathetic as Nokias post, they should be envious of their numbers even with faulty hardware.
I don't think that statistic says much about anything. Many people don't even call in to the carrier for problems such as this one, let alone, the manufacturer of the device. When you are presented with statistics, you have to take it with a grain of salt. It is clear that you haven't and have accepted it as cold hard fact that has no room for analysis.
Its not that big a deal. This has been overblown by the media (see every gadget blog and cell maker), if it were a complete shitstorm you'd see people throwing these things back at Apple at lightning speed but they arent, Apple is offering full refunds and only a 1.7% return rate (do the math) on 3 million devices. Statistics don't lie.
I've had my fun poking at Apple (after all i do use an Android device)but Jobs smacked all the blogs and media with irrefutable facts and numbers and actually had the balls to say it drops 1 more call on average than the honed 3GS.
Talk to someone who actually owns one, and they will tell you the same thing, you have to death grip it to lose signal at full bars. If you are in a shit service area is where the antenna becomes a problem. If you decide to keep a phone with shit service the only idiot is the person who bought it, not who made it.
Now excuse me while i play some Metroid Fusion on my EVO
"If you are in a shit service area is where the antenna becomes a problem". Trouble is, if you have an iphone and thus are on at&t's network, you are more often than not in said shit service area. Beyond this, the point is that apple has tried, wrongly, to drag other companies into this problem when they should just own up to shitty hardware. As wonderful as the iphone is, Jobs needs to get the dick out of his ass and take responsibility for this type of thing. Period.
Statistics don't lie. You're a freakin' putz! Statistics are the single most twistable way to represent numbers. 1.7% is horrible. I wouldn't even deal with a seller that had 1.7% negative feedback on you know what bay. 1.7% is a very large number of people. What if 1.7% of your family was killed on purpose. Would that still be "NOT BAD"? I thought so. Apple screwed the pooch on this one and they're dragging a decent and innovative company like RIM with them. Hell no! Leave the good guys out of this one APPLE!!! You're starting to rot and stink.
uMad. Why would i relate a statistic to a dead family member? Maybe if that person had cancer maybe. Pull your head out your ass.
I guess when the statistics and numbers don't work in your favor people get angry. But they are oh so irrefutable.
Are you honestly relating a dead family member to a phone get out of here are you retarded.
1.7% defect rate is horrible - And it's actually probably higher because a lot of people do not report problems... they just "deal with it" like Jobs told them to do a few weeks ago (when he told them to hold the phone differently). A company like Apple is expected to be very close to 0.00034%.
RIM's horrific failure on the Tour trackball issue was what made Verizon push Android so hard last fall... and look where that has lead us.
1.7% is 51,000 devices returned... thats not a big deal to you? The device JUST came out a month ago.
And thats only the return rate, i bet you alot of people are not smart and just put up with the problems. Do you really think they would put out a press release about this POS? It was clearly a tactic to bring RIM who is probably their next competitor in line.
Apple is a Rip off company, Sure they make cool products but they over-hype them to be greater then they really are.
Look at Macs for example. The hardware inside its machine is approximately 1 year older then when PC's first got it. Therefore, Intel and other manufactures sell their products to apple for alot cheaper since it is older and can be manufactured quicker...THEN Apple jacks up the price so much. Did you know Apple makes over $250US per Ipad sold... come on... what a joke. Anyways, now im just rambling on...
Considering all the screwed up devices RIM has pushed (forget the 9630/9530 have we)out im sure their return rate was well into the double digits one of which was said to been as high as 40%....Their return rate is still much smaller than the 3GS per phones sold. You could say its troubling if it were higher than the 3GS.
Apple has the best warranty program bar none, if there is something wrong all it takes is a call or trip to an Apple Store, since obviously Apple users are idiots and are wondering why their phone isn't working. Jobs posted those numbers too. For such a widespread problem not a lot of **ACTUAL IPHONE OWNERS ARE COMPLAINING ABOUT IT**. If this were as bad as the RRoD you could probably bitch but irony of that is people are still buying those too.
Don't be mad cause Apple is getting paid. Apple products are desirable by many simply because they do just work and are accessible by damn near everyone. Their mobile products are by far the best in the industry (Macbooks, iPads, iPhones, iPods) and no one has yet to create a superior All in One device like the iMac even with its exclusion of Blu-ray. The only rip off macs are the Mini and Mac Pro.
You're no better than Jobs. The only point anyone is trying to make here is that Apple made a mistake, whatever or however it happened, it did happen. Sitting here pointing fingers at other companies to try and make it look like less of a mistake is maybe the worst possible thing you can do. Yes, the 9630 was a horrible mistake, but RIM didn't sit here and blame it on anyone but themselves & they took the necessary steps to rectify the situation (i.e. replacing the tours with the faulty trackballs with the "green dot" tour; I was one of those tour owners). Nobody's perfect, just own up to it. Real men admit their mistakes. You bother are acting like children.
You're no better than Jobs. The only point anyone is trying to make here is that Apple made a mistake, whatever or however it happened, it did happen. Sitting here pointing fingers at other companies to try and make it look like less of a mistake is maybe the worst possible thing you can do. Yes, the 9630 was a horrible mistake, but RIM didn't sit here and blame it on anyone but themselves & they took the necessary steps to rectify the situation (i.e. replacing the tours with the faulty trackballs with the "green dot" tour; I was one of those tour owners). Nobody's perfect, just own up to it. Real men admit their mistakes. You both are acting like children.
Does the statistic take into account that AT&T made improvements to their network since the release of 3GS. If the iphone 4 was release last year I suspect the drop call numbers will be even higher.
You honestly think apple fan boys are gonna call Apple and complain about their iPhone 4s? The thing could be made of lemur droppings, and as long as it says iPhone on it it'll sell tons.
No its not overblown , Apple made another useless toy with serious problems this time . Plus Steve (blow) Jobs just expects people to just put with it and keep their mouth shut . Seriously in one email he said your holding it wrong . WTF like.
I mean you spend that amount of money on a phone that you can barely make phone calls with . That's why I call it a toy . Typical big company thinking . Fxxk the customers and just sell the damn product . We make a bad product and people buy it . Say nothing and keep selling .
People have been bitching to RIM for months about the browser and app space plus other stuff for months now. They didn't blame anyone for their mistakes or failures . They took it on the chin and stepped up to the mark . Starting fixing things fast and best as they could . Best thing they could now is push blackberry 6 out faster and other stuff . Prove to the people that RIM have the best smartphones out there.
Your a coward Jobs and not a man . Wake yp for yourself Apple fanboys.
No its not overblown , Apple made another useless toy with serious problems this time . Plus Steve (blow) Jobs just expects people to just put with it and keep their mouth shut . Seriously in one email he said your holding it wrong . WTF like.
I mean you spend that amount of money on a phone that you can barely make phone calls with . That's why I call it a toy . Typical big company thinking . Fxxk the customers and just sell the damn product . We make a bad product and people buy it . Say nothing and keep selling .
People have been bitching to RIM for months about the browser and app space plus other stuff for months now. They didn't blame anyone for their mistakes or failures . They took it on the chin and stepped up to the mark . Starting fixing things fast and best as they could . Best thing they could now is push blackberry 6 out faster and other stuff . Prove to the people that RIM have the best smartphones out there.
Your a coward Jobs and not a man . Wake up
for yourself Apple fanboys.
No its not overblown , Apple made another useless toy with serious problems this time . Plus Steve (blow) Jobs just expects people to just put with it and keep their mouth shut . Seriously in one email he said your holding it wrong . WTF like.
I mean you spend that amount of money on a phone that you can barely make phone calls with . That's why I call it a toy . Typical big company thinking . Fxxk the customers and just sell the damn product . We make a bad product and people buy it . Say nothing and keep selling .
People have been bitching to RIM for months about the browser and app space plus other stuff for months now. They didn't blame anyone for their mistakes or failures . They took it on the chin and stepped up to the mark . Starting fixing things fast and best as they could . Best thing they could now is push blackberry 6 out faster and other stuff . Prove to the people that RIM have the best smartphones out there.
Your a coward Jobs and not a man . Wake up for yourself Apple fanboy. Apple do recall and give people back their money so people can buy a proper phone that can phone calls . Try a bb 9700 cos its got reception lol. RIM take this chance now and push something new out in the next few days .
Can someone delete the duplicates and leave this one which is the full post . Thx guys
You realize 1% of 3 million is 30,000 people who have reported this an issue? And that only in extreme cases do most people bother to complain about an issue(to the extent of contacting the manufacturor)?
RIM and NOKIA are world's leading companies making their own wireless devices, they are making it from decades and they are champs in this technology.
Apple is computer company selling any thing they can sell good.
I am really shocked to read Steve (blow) jobs pointing fingers on RIM and NOKIA, instead they should work to perfect their own devie.
Shame you Steve (blow) Jobs.
Champs? For real? One word: Tour.
The maturity with which you comment knocks the average BlackBerry user maturity level down a few notches. You're embarrassing everyone. Grow up.
If RIM really believes that Apple is skewing information and wrongly portraying the 9700 design, then RIM should simply sue Apple. At the minimum hold a press conference and educate public of how Apple is deceiving. It is very clear that Apple covered all other phones with whole palm at the antenna locations to make them drop the the signal. Apple did not hold the phones in natural holding style. An iPhone 4 actually drops signal if its just touched in natural holding style on the edges. Holding the phone is different from un-naturally shielding the antenna. A statement doesn't stop the damage Apple's wrong propaganda is causing. I wonder what RIMs management is doing. They should have filed a case against Apple on Friday itself while the topic is hot.
I agree. I hope they did as well.
WOW never seen RIM move so fast. Maybe RIM should try moving that fast in other areas. I think the response wasn't even needed. All Apple was doing was pointing out that bars drop on phones where the antenna area is touched with your bar hand. Which is true for any phone. Geez, RIM calm down, and go back to working on delaying OS6 and all your other out dated crap.
I LOVE THIS!!!! Leave Rim out of it iPhone!!!
RIM finally stepping up to the plate! Seriously that was just wrong
boom goes the dynamite.
Great response. Just like they said--Apple had zero, zilch, nada reason or justification to bring RIM into this. Steve-o is one pompous ass.
I didn't watch the PC but what exactly did that jobber say?
google.com
U don't mess with RIM Steve!
Way to go RIM!
Take that!!
I totally agree with Mike & Jim here, its totally unacceptable to say this & if your products has flaws why blame others and try to prove that problems exists in all of them
On another note. Sort of. A co-worker has the iPhone 4 and he said that he will probably take it back and get that new samsung cap.. something or other. He showed me a video and the author said he really like the tapper at the top and bottom. "THAT'S WHAT THE STORM HAS." Flattery I guess.
Short, professional, and to the point.
very nice rebuttal
Short and to the point. Well said. Amen brothers.
RIM just took a huge DUMP on Apple! Suck those apples Apple! :D
haha, love the title and absolutely true. Very professional and well said RIM.
I'm getting #TeamAndroid to run with this, this has to be tweeted all weekend long, Still love my Storm btw
RIM just took a huge DUMP on apple! Suck on those apples Apple! :)
RIM just took a huge DUMP on apple! Suck on those apples Apple! :)
Yes, blackberry doesn't need a case but it does drop signal in the "deathgrip". Tried it after watching the conference.
If I were RIM I'd go one better and release the actual numbers of BB 9700 dropped calls(apple clearly have something to hide), the actual numbers of returned bb 9700 and to add to RIMs genius reply, RIM redesigns the antenna on iphone4, has a press conference and shows what there team of 18 phd scientist and engineers can do.
That's how u play the media game.
Love it, and think it's funny that Jobs chose RIM to pick on. That says a lot about RIM's quality and standards. Especially when his complaint failed to be valid.
It's very low of Jobs to try to deflect the public's attention to the issues with his iPhone by throwing a red herring about RIM. I have used my BlackBerry to make calls in low signal areas (my bedroom) and it doesn't drop them.
Stick that in your pipe and smoke it, Apple!
While I agree with rims statement, my wifes lg phone gets much better reception than my storm 1 ( both vz). Apple has issues with tlthe iphone4 no doubt. But my radio strength with the storm is horrible compared to my wifes cheap lg on the same network even when three feet apart.
NICE!
"One thing is for certain, RIM's customers don't need to use a case for their BlackBerry smartphone to maintain proper connectivity."
Steve Jobs and Apple are classless. I am so glad that RIM published a statement....trying to not only discredit BlackBerry but also Android is wrong! All of the iPhone fans will overlook it but those of us on BlackBerry and Android know the real deal.....the iPhone is a toy.