Press Release: RIM to launch free BlackBerry Analytics Service

By Adam Zeis on 27 Sep 2010 04:27 pm EDT
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RIM announced today that they are working with Webtrends to bring analytics to the BlackBerry developer community. The BlackBerry Analytics Service will allow developers to easily add measurment tools to their applications. The tools will help developers gather insight into how users are using their apps and help find ways to increase use and better ways to evolve applications.

Press Release

RIM and Webtrends to Launch Free BlackBerry Analytics Service

Analytics service offers developers deep insight into how customers are using their BlackBerry smartphone applications

San Francisco - BlackBerry DEVCON 2010 - Research In Motion (RIM) (NASDAQ: RIMM;

TSX: RIM) and Webtrends today announced they are working together to deliver free enterprise-class analytics to the BlackBerry® developer community. The BlackBerry® Analytics Service, powered by Webtrends, will allow developers to quickly and easily add measurement into their applications.*

BlackBerry developers will be able to use the mobile analytics service to discover insights about how customers use their apps and to evolve their applications in ways that will drive loyalty, increase use, and potentially lead to new and more successful avenues for revenue and monetization.

"Feedback from our customers and development partners has always shaped our BlackBerry products and services, and so we understand the need for deep, rich and accurate analytics. We also know that access to such metrics is a top priority for BlackBerry developers as they try to make their applications stand out in an increasingly crowded market," said Curtis Sasaki, Vice President, Product Management at Research In Motion. "With just a few lines of code, developers can add Webtrends analytics and gain access to a very broad range of insightful measurements."

The BlackBerry Analytics Service is powered by the Webtrends Mobile Analytics platform. Using the Webtrends SDK, BlackBerry developers can integrate metrics tracking into their applications to capture events deemed relevant. Developers can track application use, frequency of use, loyalty of users, screens accessed and features used. The Mobile Analytics platform provides real insight into how their applications are being used, helps developers better understand adoption and allows them to measure success against their usage goals.

"BlackBerry developers will now have better access to complementary, enterprise-class mobile analytics technology and services," said Alex Yoder, CEO, Webtrends. "Webtrends has a truly powerful and incredibly comprehensive platform for creating, measuring and improving content across all digital channels and mobile is no exception. We are thrilled to deliver insight and value to the BlackBerry developer community."

The BlackBerry Analytics Service powered by Webtrends will be freely available to the BlackBerry developer community when it launches in early 2011.

Quick Links:
For RIM insights into developing for the BlackBerry Platform, visit
http://devblog.blackberry.com and follow @BlackBerryDev on Twitter.

Visit the BlackBerry Developer Zone at www.blackberry.com/developers for the latest news,
information and updates for BlackBerry developers throughout the year.

Also, visit the new BlackBerry Developer Video Library at
www.blackberry.com/go/developervideolibrary to view a variety of instructional videos.

Sign up for the BlackBerry Developer Newsletter at
http://na.blackberry.com/eng/developers/resources/newsletter.jsp.

2 comments

Marc_Paradise

The problem with these APIs is that the data they collect for your minor app is just one drop in the bucket. They give you nice stats about your app usage - while they build complete pictures of specific users habits including apps they use, sites they browse, etc, etc...

In other words, it's only free if you don't value your users' privacy.

SCrid2000

Not a fan. You want to know how I use your app, ask me and I'll tell you.