RIM announces BlackBerry MVS Support for OpenScape Voice

BlackBerry Desk Phone
By Adam Zeis on 17 Apr 2012 01:59 pm EDT

RIM has announced today that their BlackBerry Mobile Voice System now supports OpenScape Voice from Siemens Enterprise Communications. The BlackBerry MVS service allows users to access the functionality of their desk phones right from their BlackBerry device. BlackBerry MVS is an amazing tool that lets users extend their desk phone when on the go, essentially serving as an extension of their corporate phone line.

Press Release

LONDON, UNITED KINGDOM--(Marketwire - April 17, 2012) - Research In Motion (RIM) (NASDAQ:RIMM)(TSX:RIM) today announced that BlackBerry® Mobile Voice System (MVS) 5.1 now supports OpenScape Voice V6 from Siemens Enterprise Communications. The solution allows customers to access desk phone functionality on their BlackBerry® smartphone.

BlackBerry MVS, together with OpenScape Voice, can be used to provide a comprehensive Fixed-Mobile Convergence (FMC) solution for BlackBerry smartphone users. Siemens Enterprise Communications customers will now be able to place and receive desk phone calls on their BlackBerry smartphones and enjoy the convenience of single number reach, extension dialing and phone features such as hold, transfer and ad-hoc conferencing.

For connection with OpenScape Voice, customers can use AudioCodes Mediant Gateway, which will allow BlackBerry MVS to be used with mobile as well as Wi-Fi® networks, such as the Enterasys Wireless solution from Enterasys Networks, a Siemens Enterprise Communications company. With BlackBerry MVS, calls are routed through the company's phone system, and administrators can set IT policies and controls to take advantage of least-cost routing and save on long-distance and international roaming charges. Call routing through the corporate phone system can also help with adherence to company policies and regulatory compliance requirements.

Alan Panezic, VP, Enterprise Product Management & Marketing at RIM, said, "Mobile and flexible working is now commonplace around the world and BlackBerry MVS gives companies the means to further leverage their corporate phone system and better support employees while they are away from their desks. Giving users a wireless extension of the corporate phone system via their BlackBerry smartphones can improve workforce productivity, save costs on long-distance and international roaming charges and reduce employee cell minute usage by allowing Wi-Fi-based phone calls from work, public hotspots and at home."

Rick Puskar, Senior Vice President, Global Portfolio Management at Siemens Enterprise Communications, said, "Siemens Enterprise Communications is pleased to add BlackBerry MVS support to our rich OpenScape UC portfolio. Mobility continues to be an area of innovation for us, and BlackBerry MVS will help our joint customers increase their mobile productivity and simultaneously drive overall cost-efficiencies. This solution provides a simplified communications experience which ultimately benefits both IT departments and their end-users."

In addition to support for Siemens Enterprise Communications, BlackBerry MVS supports corporate phone systems from Mitel, Avaya, Nortel and Cisco. For more information about BlackBerry MVS, please visit www.blackberry.com/mvs.

Adam Zeis Adam Zeis "Mobile Nations Content Strategist" 3740 (articles) 2892 (forum posts)

Reader comments

RIM announces BlackBerry MVS Support for OpenScape Voice



On topic: I think this is what Thor meant when he said that RIM would spend more time getting back to their strengths in the enterprise world: Features like this in the next iteration of BlackBerry phones will help make the BB solution a true "mobile office" solution. I think that's where they're moving towards with the PlayBook, its presenter mode features, and BB phone devices to literally control your workday from clock-in to clock-out (NFC security swipe-in/out, anyone?)

Of course, RIM also needs to deliver a better experience for consumers to really succeed, but this is another great feature that distinguishes BlackBerries from iOS/Android devices.

I figured RIM was just gonna wait until some horrible mass security breach to happen to knock folks out of this BYOD stuff but I guess they are serious about taking back the enterprise by force. . .Good show Thor!

The irony is that this is the stuff I love about Blackberry. Yes the general consumer wants all the bells and wistles and if RIM gets even a decent finding of the tutes and glimmer this will be the stuff that will hook line and sinker. If half the people that get phones just to do facebook twitter and youtube were able to do that AND have the untoucable ability of comunication through the Blackberry platform Blackberry will continue to live.

I've been using MVS on my Bold 9900 for work for the last 4 months and it's a great service. I can work from home and do my conference calls on my BB all over wi-fi without destroying my cell phone minutes. It's also good to be able to call clients and your regular desk number appears instead of your cell #.