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19 Comments

Posted by Anonymous Wednesday, May 14, 2008 1370 days ago

Nice review for a keyboard I am thinking about getting. But my real question is on what application on your 8320 were you writing the review? It looked to well fromatted to be from the MemoPad application. It had some of the qualties of Word. Is there a Word application for Blackberrys?

Thanks

 
 
Posted by Al Sacco Wednesday, May 14, 2008 1369 days ago

I wrote the review in the body of an e-mail message--while saving drafts very frequently--and then sent it to my Web mail account so I could format it in Word.

However, applications that will enable you to create and edit Word documents, as well as Excel and PowerPoint files, via BlackBerry are expected to become available as early as next month from companies like DataViz and Quickoffice.

AS

 
 
Posted by Anonymous Wednesday, May 14, 2008 1370 days ago

Will it compatible with my PS3?

 
 
Posted by Anonymous Sunday, Jun 01, 2008 1351 days ago

The setup routine can be very difficult to use and the support is even less useful than the instructions. After a fortnight's fruitless effort mine is going back via DSG's Chairman's office. Not only is it objectionable to be restricted to only two device - some of us are forced by job or circumstance to use many.

Also the unnecessarily complex unlock code system fails, and support apparently are weither unable or unwilling to help. Its a pity it seems like a nice piece of hardware but for me has proved an expensive ornament.

If enough customers avoid this thing maybe the company will see the light and write some conventional drivers without these unworkable complications.

 
 
Posted by Anonymous Sunday, Jun 01, 2008 1351 days ago

The setup routine can be very difficult to use and the support is even less useful than the instructions. After a fortnight's fruitless effort mine is going back via DSG's Chairman's office. Not only is it objectionable to be restricted to only two device - some of us are forced by job or circumstance to use many.

Also the unnecessarily complex unlock code system fails, and support apparently are either unable or unwilling to help. Its a pity it seems like a nice piece of hardware but for me has proved an expensive ornament.

If enough customers avoid this thing maybe the company will see the light and write some conventional drivers without these unworkable complications.

 
 
Posted by Paul Bowles - Technical Manager Freedom Input Tuesday, Aug 26, 2008 1266 days ago

Not sure how I missed this review before....

I'm the technical manager for Freedom Input and just wanted to comment on a few points which might clear things up a bit for users.

With regards to the unique code/registration system. The Freedom Universal has just been relaunched and no longer has this system in place (so no registering the drivers before you can use them).

Anyone that has the older keyboard though is not just limited to two devices. Yes there are only two unique codes on the quick start guide but if you send us a ticket (http:\\freedom.helpserve.com) we can reset the codes you have used or generate you some extra ones.

With regards to selecting text. Press FN+Right cursor to bring up the menu (assuming you are in an email or other app that supports it) and you will have an option to select text.

With regards to checking tick boxes. You can press the Space bar on the keyboard or FN+right cursor arrow.

The FN+right Cursor and FN+left cursor emulate the Menu/select and back buttons on the BlackBerry so you should be able to navigate around pretty much everything without ever having to touch the BlackBerry. I must admit that there are issues with some of the BlackBerry internet browsers though (they just don't accept some inputs from the keyboard).

The relaunched version of the keyboard also has a much more detailed user manual which explains the things like changing the keystroke injection on the Blackberry when needed.

 
 
Posted by Rex Rana Friday, Oct 02, 2009 864 days ago

Hi Paul. Appreciate your comments and response and hope that us "BB Storm" users can also get some help from you!

Unfortunately, there are several other posts from others having problems identical to mine. Thank you all (drummeric, etherealatrocitych, arculbert and others) for your posts!

I too could not find the "keystroke injection" tab and am also being driven crazy by the constant "Freedom Keyboard Failure to Connect" flashing. I will guess that the BB Storm users are running OS 4.7.0?

I also cannot seem to get the keyboard program to appear in any other orientation other than portrait and it comes up with the BB Storm keyboard blocking access to the configurations. This looks like a great product and I would love to get it working or will have to return it!

I have also tied to access the technical/support help site with no success.

 
 
Posted by firewalkr333 Thursday, Oct 30, 2008 1200 days ago

It seems like that if this keyboard is linking via bluetooth whats to prevent you from using anyother bluetooth keyboard

 
 
Posted by nliechty Monday, Dec 01, 2008 1169 days ago

Having used portable keyboards for several years on Palm devices I have become very aware of "foldable" keyboards that fold in your lap due to the hinge in the middle that allows them to collapse. Does this keyboard have a mechanism that makes it rigid when not on a flat surface, e.g. my lap? Is that what "You can lock the keyboard open by sliding a thin piece of plastic in place above the slot for the removable device tray" means?

 
 
Posted by Anonymous Sunday, Jan 18, 2009 1121 days ago

Well i couldnt wait to get started using this thumb and eye sight saver. i'm still waiting! i think i'm close, all i need is to send me another "unique code" because i used both of them up trying to get this thing to work. i'm confident i'll get it, but come on guys.... whats the deal with the ridiculous set up and security codes you have for this thing? dont you want to sell a bunch of them? i spent hours on this so far, but i actualy my get it to work on my bb8310 soon!

 
 
Posted by drummeric Monday, Feb 09, 2009 1098 days ago

Has anyone had any success with using this keyboard paired with the BB Storm? I had one ordered from a different site (before I found CrackBerry), and they ended up refunding my payment because it's supposedly not compatible. A keyboard option like this would make my life so much easier, so please - if you've had success using it with your Storm, I'd love to hear all about it! ...and yes, I'll order it from CB this time. ;-)

 
 
Posted by etherealatrocitych Friday, Feb 13, 2009 1095 days ago

I have the Storm. I just received this keyboard today and it works great! I love it.

 
 
Posted by arculbert Friday, May 29, 2009 989 days ago

Hi! I wish I had the magic touch you have. I bought the keyboard but how to you get around the problem of NO "Keystroke Injection"?? I'd be grateful to know your solution.

Thanks in anticipation
Arculbert

 
 
Posted by brianblackberryfun Sunday, Mar 15, 2009 1065 days ago

I got the keyboard 2 days ago. Man, was I frustrated getting to connect. There's nothing that says Keystroke Injection, and so eventually I hoped I pressed the right buttons to make it work. Well, I got it working, however, these are my 2 problems: 1. Every time I press a key, there is such a delay on my phone screen showing the typed character. My typing is faster than the print of it. IS THIS NORMAL? Maybe I need to adjust the phone somehow. No one has been complaining of this. I won't keep this if it responds with this kind of delay. Maybe it is my device the way I set up my options when getting the phone initially a few weeks ago. 2. When I turn the keyboard off, I keep getting the message "Bluetooth Freedom Keyboard Failed to Connect". I want that message to go away. Every time I press the message, it comes back and then again and again. The only way I can get rid of it is to delete Freedom from my bluetooth items and then pair again the next time I want to fiddle around with this. I NEED HELP! Can someone help me! Info: I have the latest drivers and latest Storm Updates. Thanks to anyone who can rescue me from this!

 
 
Posted by Rex Rana Friday, Oct 02, 2009 864 days ago

Glad and sad to see others having problems identical to mine. Thank you all (drummeric, etherealatrocitych, arculbert and others) for your posts!
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I too could not find the "keysroke injection" tab and am also being driven crazy by the constant "Freedom Keyboard Failure to Connect" flashing. I see that a technical manager from Freedom input was kind enough to reply to an ealier message and hope that he will do so again for the BB Storm users of this product. I also cannot seem to get the keyboard program to appear in any other orientation other than portrait and it comes up with the BB Storm keyboard blocking access to the configurations. This looks like a great product and I would love to get it working or return it!

 
 
Posted by jaxiosberry Wednesday, Apr 01, 2009 1048 days ago

Thank you for the review. I've been using a high quality wireless folding 'full' keyboard with my PalmTX for years. It's well made with good fit and finish but some silly problems with Fn keys and missing basic functionality as described by others here. Problems noted here are strikingly similar.

I've been considering getting a keyboard for my 9530 and 8830 hence enjoyed the text of the review however, the numercial rating assigned for the 3 categories: Design & Function, Ease of Use, Performance was 4 out of 5 for each. This is synonymous with 'first class' or 80%.

This numerical rating for these 3 categories seems to me to be grossly inconsistent with the honest attempt of the writer (Mr. Sacco) to report findings in the text of the article.

Granted, we each have our own opinion, but based upon my reading of the text above it is inconceivable that any of these 3 categories could have been rated first class.

Here is how I would have rated them based on the text in the article:
Design & Function: 3 out of 5 = PASS-marginally (missing functionality precludes a grade of 'first class')
Ease of Use: 2 out of 5 = FAIL-substantially (installation nightmares are part of Ease of Use, shift key size & wrong location, insufficient user manual)
Performance: 2 out of 5 = FAIL-substantially (browser insufficiency is a serious issue for 'keyboardistas' like me who shun use of mouse, sytlus, and touch pad whenever possible in favour of keyboard use and shortcuts; only 2 device reggie codes for $100?! Who do these people think they are? Almost gave them a 1 out of 5 for this but that would be as mean as the device manufacturer seems foolish).

Bottom line is that IMHO this device [like my Palm keyboards] are a nice attempt but there is no way they should be misconstrued as First Class Devices. To do so is to mislead people into purchases about which they will most likely be ultimately disappointed.
4.4 out of 5? Hell no. Too many problems. Go back to the drawing board and re-do.
For now, caveat emptor (buyer beware).
Best regards.

 
 
Posted by elfaure Monday, Apr 27, 2009 1022 days ago

Setup was pretty smooth after manually pairing the bluetooth and entering the 0000 numberic keycode I was off and running. My berry did not find the keybd automatically nor did it appear in the bluetooth list until I paired it manually letting the berry find the keybd. Permissions for keystroke injection were preconfigured by the driver install off the provided CD. Took about 10 mins to get working.

Pretty satisfied less the cursor scroll speed is very slow. Changing the key repeat rate or dwell interval didn't affect it much. Hot keys and shortcuts work great. About 1/4-1/2s latency is to be expected.

 
 
Posted by AdTechMan Friday, Aug 07, 2009 919 days ago

I purchased this keyboard a couple of months ago and I have not been able to get it to work. I too, have had no luck getting the keystroke injection to function (even with the Number Lock enabled on the Blackberry).

I have reloaded the driver and re-connected the phone numerous times and nothing works.

This would be a great product if it only worked!
Does anyone know a work-around?

 
 
Posted by pcgamer Saturday, Feb 13, 2010 730 days ago

I called freedom input three weeks ago and I told them I needed the unlock code to unlock the keyboard drivers on my blackberry 8320. which I have no idea why the drivers are lock in the first place. So now I have a 100 dollar keyboard that is no use to me. I called them again last week asking them why they never emailed me the unlock code they said they were sorry that they never forwarded me email I sent them to there one tech guy who can get the unlock code. I mean I have been trying to get an unlock code from freedom input for 4 weeks now and I mean it's like they don't know the meaning of QA I mean really..... my question is why have the drivers locked is the first place. I WOULD NOT RECEMEND BUYING A FREEDOM INPUT DEVICE!!!!!! I NEVER WILL AGAIN.