Review: e-Mobile Alerts for BlackBerry

By Ryan Blundell on 26 Aug 2008 12:49 pm EDT

Pssst, hey you. Yeah you! How come you never answer my emails? Oh, I get it, you're screening everybody. You must be at work or school right? Well if you have read your emails, I was trying to tell you about an application I've been trying out. See, this application permits your BlackBerry notifications to be customized for each contact. Yeah, customized!

It's e-Mobile Alerts by e-Mobile Software Inc.

With e-Mobile Alerts, you can set up callers, senders and your notifications with their own distinct alert. These alerts can sport vibrations, different LED indicator colours and tones. This way you can easily separate work and play, even if your BlackBerry is on silent. So even if you're plugging away on your computer, trying to look busy in front of your boss, you can easily glance at your BlackBerry and see if you're missing something important. Yeah, important messages like mine, telling you that I just won concert tickets and inviting you along. Since you didn't bother responding, I assume you don't want to go...

As far as the concert goes, maybe the reason you didn't get my message, was indeed the fact you have been already using e-Mobile Alerts...

Now that I have your attention

According to e-Mobile's website, the Alerts application is available for the Pearl, Curve and 88xx series of BlackBerrys. Unfortunately I don't own a Bold, nor have I run across anyone who has tried using this application with a Bold. If anyone has tried e-Mobile Alerts with their Bold, please let me know what you've experienced.

I loved the design and layout of the main menu. The vibrant colours played rather nicely off of the smooth, circular, rotary phone inspired control panel. Have a look at the top image again, that's the control panel folks! It may seem dizzying at first, but you'll soon discover how simple it is to use this one click access to personalized alerts. Having a look at the bottom row you can see that e-Mobile Alerts can grant you alerts for PIN/SMS/Email messages, and phone calls. You can also take a look at e-Mobile's Alert History. The top row allows you to enter and exit Quiet Mode or turn off the personalized alerts altogether.

choose to manage all emails, or specific senders

Similar to the native Berry profiles, e-Mobile Alerts can help you choose distinct ringtone and vibration combinations for each type of alert. The volume of each tone can be adjusted with the menu button and the tone can be heard as soon as the file name is highlighted. It's unfortunate that e-Mobile didn't take into account that most BlackBerry users and abusers have more than one email account, and each account has their own tone/alert. e-Mobile also sheds some light on your notifications, literally. The LED can flash different colour combinations of Yellow, Red, Green, Blue and Pink for each type of alert. Each type of alert has its own base colour too. The alert can flash their specific colour alone or with one of the other colours accompanying it. Here are the Alerts and their base colours:

PIN - Pink
SMS - Blue
Phone - Yellow
Email - Green

whoa... the colours....

With all of these colours flashing, e-Mobile Alerts could potentially turn a busy Berry into a rave. If the colour combinations haven't confused you enough, you can also choose any combination of colour, buzzer (vibrate) and ringtone for your alerts. Does the madness stop there?!? Nnnnnnooooooo!

so many options, so little time

On top of that, each of the notification can permit specific alerts for five additional, individual contacts. Whew!! My head hurts. I was a little disappointed that you couldn't manage more than five contacts per notification. Perhaps this is in conjunction to the whole five friends marketing scheme used by various carriers. In the history section, you will be able to quickly look at you messages and missed calls. It's like combining your Messages and Call Logs into one. It's not as messy as it sounds, as the Notification type will be seen on the left hand side of each entry. As with the In Holster/ Out of Holster options, e-Mobile Alerts can be switched to quiet mode. In quiet mode, the tones are muted, but the LED colours and buzzers will keep you in the loop.

Never judge a book by its cover

This application may look pretty and promising, but there are some snags. The biggest one? I couldn't get the darn thing to work. After navigating though every nook and cranny of e-Mobile Alerts and its permissions, the native BB Profiles win every time. Next, the inability to select contacts directly from your address book, each entry has to be entered in manually. The other downfall, is the lack of access to your media card. I have no access to my custom ringtones. And here, they claim I can customize my alerts?! It's not looking good e-Mobile....

all of your native BlackBerry tones, none of your own

this would be full, if I got the darn thing to work

My Final Notification

Pretty colours and empty promises. E-Mobile Alerts simply fails to deliver what could be a notification winner. Before you launch an application, make sure it at least does what it's supposed to do (note that it's even version 1.5 people!). Use the forums to recruit beta testers if needed! The application comes at a hefty price of $21.95. I say hefty, because for me all it did was show what colour my LED indicator COULD be sporting. Once this application actually works, shoot me a message, or help me out in the comments. Though my LED will blink in the classic red colour, at least I know I will be notified as expected. More information on e-Mobile Alerts can be found here.


  • Unique, vibrant control panel


  • No access to media card
  • Cannot access address book
  • No multi-email account support

Reader comments

Review: e-Mobile Alerts for BlackBerry

-No access to media card
-Cannot access address book
-No multi-email account support

All for a whopping $21.95. Sounds like a bargain, I'll take it!

I tried AlertMatrix and found it was so complex that it made absolutely no sense. I mean, you really have to be a Software Engineer to figrue this deal out. I had it on my 8820 for 15 minutes, gave up and uninstalled it. Why can't these guys make applications that are easy to use? The bad thing is that I work in the software industry.. I would never recommend this to anyone.. they would be pulling their hair out in 5 minutes.

Well I am a software development manager and it was easy as pie for me to figure out! I had it up and running in 10 minutes flat. Within 20 minutes I had user defined ones working. I would recommend to anyone.


Thanks for the POSTS. I was going to purchase this app until I read the posts. Now I saved some cash and I can buy about 4 miles worth of gas... Thanks again for the posts........

great review!

I hope they do get something like this working. I would love to be able to do this!

between facebook, livejournal, gmail, twitter, sms, mms and work my phone makes too much noise, but I wish I knew when it was text and when it was twitter and maybe who was texting. that would be nice : )

I have the Phone Alert version of this app & have also tried REX AlertMatrix, Ringo & I purchased BBAlerts.

I think depending on the program, you need to turn off the settings in the main BB profiles.
Once you turn them off, the new alert program should be able to control the settings.

Most of this type of app, don't spell it out clearly & I still don't think I have the settings optimized like I would really like.

PhoneAlert version is only for phone contacts, but has dumb limit of ONE contact per color plus each color can be assigned to a specific area code. Not enough flexibility & I can't get it to work with the media card ringtones, either.
Also, some of the colors look almost exactly the same, so it defeats the purpose. (green looks blue, orange & yellow both look green) It also feels like an unfinished app.

BB Alerts works good for me, but could be better & I really liked REX AlertMatrix, but $34.95 is way too much for me.

Great Review.

that was kinda mean to put all of the BAD stuff at the bottom. you got me all excited, I was planning on downloading. I was already going over my budget and when payday was and was ready to spend some cash..... then.... the bad news "does.... not... work". Bummer. I sure hope that a blog is posted when this is fixed. I'd Love to have this appl. I'm not a big fan of beta testing either.

I purchased E-Mobile Alerts two months ago. It worked on my BB 8310 alright. If you call flashing even after you have check your text, email, etc. working. The only way to stop it from flashing was to turn the alerts off completely. And thats not all, when you set the buzzer (vibrate), ringtone for a call it would vibrate during your conversation. Then the ringtone would sound off when I ended my call. Please people don't waste your money.

I purchased E-Mobile Alerts two months ago. It worked on my BB 8310 alright. If you call flashing even after you have check your text, email, etc. working. The only way to stop it from flashing was to turn the alerts off completely. And thats not all, when you set the buzzer (vibrate), ringtone for a call it would vibrate during your conversation. Then the ringtone would sound off when I ended my call. Please people don't waste your money.

I have e-mobile alerts. I actually worked with my 8830 until I upgraded to 4.5. The led still works which give me a visual red and green for e-mail, but the ring tones will not work like they did before. It still rings with the bb intergrated program. But the ring tone as we know with the 8830 could be louder. I have called them about this and so far they have no solution. Even the update did not fix it. It really was a must have for me. Wish they could fix the ringer tone, was it loud. darn e-mobile fix it you could have a killer app here.

For this company. They have pretty applications, but they always have some major flaw that translates into: don't waste your money.

They have several apps and, at least in theory, some very good ideas (this being one). But they don't seem to know how to actually execute. Be it something like this, that just didn't seem to go through testing or something like their tasks application that just don't do anything.

It's a shame. If this company tried a little harder, they might actually have something.