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25 Comments

Posted by chongman Monday, Oct 04, 2010 599 days ago

I have a serious heart condition (implanted heart pump).
ICE on my 8530 Curve enabled me to relay critical information to the ambulance crew last week when I had a problem.

I nominate JaredCo for the "BlackBerry Peace Medal"!

 
 
Posted by rayjr13 Monday, Oct 04, 2010 599 days ago

This sounds convenient but serious I don't want to die because my BB battery is dead. I don't want to walk around with my BB password or my Patternlock pattern in my wallet. This is because I don't want to compromise my phone security and all its information to get it.

I'm behind that locked screen access 100% though, then maybe I'd consider. But if you have a medical situation, condition, etc and don't have med id bracelet, dogtag, wallet card or something...you're being foolish.

Hope to see the added features for this app and more nice reviews for it down the line

 
 
Posted by Zanshin- Tuesday, Oct 05, 2010 598 days ago

I couldn't agree more with you.

 
 
Posted by Jerry5k Monday, Oct 04, 2010 599 days ago

it shows ICE is not compatible with the 9800 Torch. STRANGE?, I have it on my 9800 Torch. Great app to have and it is free. Thanks JaredCO.

 
 
Posted by piper975 Monday, Oct 04, 2010 599 days ago

The debate rages on the the proper use of the term victim or casualty.
The term victim when used with someone in an accident typically refers to someone who has died and therefore would have no need for the use of ICE except to inform family members of their untimely demise.
The term casualty refers more correctly to someone who is injured and therefore critical information can be passed along with the ICE feature, or it can also be used for someone that has died by succumbing to their injuries.

Next time you are rushed to the hospital and the doctors, nurses and attendants are talking to you or about you which would you rather be called a victim or a casualty ???

Great app and more and more ambulance, fire and first responders are looking to cell phones for ICE contacts, will look at adding this app very soon to my mobile or cell (oops, there is another debate on terms with mobile vs cell).

 
 
Posted by RoninKSB Monday, Oct 04, 2010 599 days ago

I always thought it was the exact opposite, that is, a victim is someone that is alive and a casualty is someone that is not.

 
 
Posted by JAF1 Monday, Oct 04, 2010 599 days ago

The major drawback is obviously if you lock your phone. I’m sorry but I found the idea of printing out the wallet card funny. If I’m going to make up a wallet card, why not just put all the ICE on it instead of make the EMT’s go on treasure hunt??? Think about this for second. If your wallet and phone get stolen (good chance if they are both in your purse or you are robbed) what good is it to password protect your phone if your password is written down in your wallet? What information would you rather have in the wrong hands? I’d keep my ICE in my wallet and also use this app on my phone in case I’m coherent enough to mumble my password. 

 
 
Posted by RRSpikes Monday, Oct 04, 2010 599 days ago

As an insulin dependent diabetic, I.C.E. is an app I'll not be without!

Being able to convey my problem to the ER with the touch of a button when I wasn't able to speak clearly was fantastic and very much appreciated by the officer that stopped to see why I was parked on the shoulder of the interstate, the paramedics and the ER staff.

THANK YOU, JaredCo!

 
 
Posted by artie Monday, Oct 04, 2010 599 days ago

Thank you.

 
 
Posted by joey1910 Monday, Oct 04, 2010 599 days ago

Would be nice if it could break through the password for this app and only this app, but I'm not writing down the pass for a card in my wallet, security is more important to me. I'm a type 1 diabetic and my medic alert will do for now

 
 
Posted by JAF1 Monday, Oct 04, 2010 599 days ago

It would be nice if you could add multiple people let's say your spouse, kids, or parents. If you were with them and something happened wouldn't it nice to relay their information to the EMTs?

 
 
Posted by azscotts Monday, Oct 04, 2010 599 days ago

Great Idea!!!

BUT . . . .

After downloading and when inputting information into my Bold 9700, I found that it would not accept numberical input, such as telephone numbers. As usual I depressed the ALT key, but no luck. So it's useless until I'm able to put in the phone numbers of doctors, family members, etc.SIM and email version. Same result. Any suggestions?

 
 
Posted by jaredco Monday, Oct 04, 2010 599 days ago

Please re-download and install the app. That should fix your problem.

 
 
Posted by sher_zx6r Tuesday, Oct 05, 2010 598 days ago

New version fixes this...but all you have to do on the earlier version is to input any character and backspace, then it will take numerical characters.

 
 
Posted by sushilover63 Monday, Oct 04, 2010 599 days ago

Cool app but i lock my phone would be nice if this app would run independently over the locked screen somehow so it could be accessible always guess got to weigh the pro's vs the con's

 
 
Posted by murialita Monday, Oct 04, 2010 599 days ago

Good idea, but I won't be getting it. One concern with carrying any form of emergency information, be it on a phone, in your wallet, or where ever is it can get stolen, and bam, they now have all that personal information about you. It's really sad that identity theft has us all so scared that this is even something to consider. That aside, the other major issue is if you have your info on your BlackBerry, and it is locked, it's useless. Perhaps making it accessible without a password would help, but then we are stuck with the above situation. Another potential option would be to give it a universal password that is available to all emergency services personnel that will allow them to access just this app.

 
 
Posted by Cramp11 Monday, Oct 04, 2010 598 days ago

Neat idea, but my phone locks by company policy. If I'm laying on the ground dying saying "Bosco", will anyone understand?

(yes I'm stealing from Seinfeld)

 
 
Posted by set001 Monday, Oct 04, 2010 598 days ago

Azscotts wrote that he was having trouble entering phone numbers. It was suggested that he re-download to fix the problem. I have this application and have been using it for months now. The program is written to recognize fields that are number based. In the original post azscotts wrote that he was entering the numbers by pressing the ALT key. There is no need to do this. Those fields work just like the phone dialer fields, i.e. just press the key that had the number on it and the software will interpret it as a number entry. I had a similar problem when they did the latest update and installed this feature. I am very pleased with the ease of operation and would recommend this program to everyone.

 
 
Posted by Jude526 Monday, Oct 04, 2010 598 days ago

It has been on many nonsmart phones and it is great to see it on BB. It has more features now and am impressed with it.
Everyone should have this app. You never know when an emergency could arise.

 
 
Posted by CrackedAngel Monday, Oct 04, 2010 598 days ago

Thank you Alicia for telling me about this app. I have had juvenile diabetes for 55 years now (since age 4) and for the first time in my life, I went into a diabetic coma 2 weeks ago and wasn't able to move or speak. I felt like I was drowning in my throat from foam coming out of my mouth. I don't always have my WALLET handy and all the info of all my health problems would take TOO LONG to retrieve from a Medic Alert Bracelet. However, my BlackBerry is always readily available, and this feature could easily save a life, giving the EMT's all the critical info they need. This will be a must download for me.

 
 
Posted by arieltf Monday, Oct 04, 2010 598 days ago

But, you can always enter your ICE information in the owner information (accessible in Options>Owner). Anything entered here, will be displayed while the BB is locked. Obviously, they can't call your ICE contact from your BB, but at least the contact info is displayed.

 
 
Posted by useagle3 Tuesday, Oct 05, 2010 598 days ago

finaly a program that is worth getting.i give it a 10!

 
 
Posted by Nienna Tuesday, Oct 05, 2010 598 days ago

As a former EMT and critical care RN, I can tell you that expecting first responders to first locate your BB and then figure out how to turn on your particular device in a medical emergency is unrealistic. We are trained to look for medical alert jewelry and avoid invading wallets unless absolutely necessary. This app is a nice idea, and its great that it has worked for some, but if you are going to make all that info that accesible just put it on the card!

 
 
Posted by nycccemtp Saturday, Oct 09, 2010 594 days ago

As a former EMT and Critical Care Paramedic Instructor in NYC I'm gonna agree with Nienna for the most part (hi ;-D )

Newer "smarter" phones seem to have put me out of the "check the phone" business. When everything was just a simple menu I could usually find "Mom" or check the recent calls and get someone worthwhile to help out with. A wallet card or medic alert tag would be much better for the most. That said I would love to see the day that every phone has an emergency contact section with info i can use on my patients to help them get better care. Maybe I'll try out this ICE program later to give some more street EMS feedback when I get a chance.

As far as victim vs. casualty, the answer in NYC is EMS has Patients, NYPD has Aideds FDNY has Victims and OCME has Bodies. =-D

 
 
Posted by mss-ca Saturday, Nov 13, 2010 559 days ago

Nienna and nycccemtp right. My grandma and grandpa used this website; http://www.medids.com/free-id.php to create medial ID cards and they laminated the printed card from that FREE website. They wear them around their necks.

Doing that is much better than having the info on your phone. Unless US and Canada EMS services have a policy or searching for info on my BB, I would not count on this.

For EMS policy makers,
the world is changing so fast with technologies. May be it is time that our governments change some laws and policies related to EMS program. IF the government came up with a policy like "all EMS officers should check cellphones" for medical record, I think this app will not work as it supposed to be.