Reminder: Planned BlackBerry Outage in the Americas
Posted in News & Rumors on 27 Jun 2008 23:46 by Kevin Michaluk | 23 comments

Via DataOutages.com:

Maintenance Summary: BlackBerry Internet Service v2.4 upgrade to v2.5

Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0214]

Ticket Number: BBCHG30466

  • Change Window Start Date and Time: 28 June 2008 00:00:00 (EDT)
  • Change Window End Date and Time: 28 June 2008 08:00:00 (EDT) 
  • Estimated Duration of Service Impact: 8 hour(s) and 0 minute(s) 
  • % of Subscribers Affected: 100.00 (estimated)

Purpose: RIM Software Upgrade

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours

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Comments
By: Eddyj90 | Date: Fri, 06/27/2008 - 23:25

This is exciting, right?

By: Anonymous (not verified) | Date: Fri, 06/27/2008 - 23:50

HTML EMAIL VIEWING HERE WE COME

By: Angie D300 | Date: Sat, 06/28/2008 - 00:25

it must be happening bc im not getting any emails!!! Woo-hoo (thats the first time i've woo-hoo'd for no emails)

By: yester18 | Date: Sat, 06/28/2008 - 00:39

also email will not send at this time......

By: ssred112 | Date: Sat, 06/28/2008 - 00:46

this sucks i cant get any of my messages!!!

By: mDRagOn- | Date: Sat, 06/28/2008 - 00:48

HTML will be automatic or we need to wait for a OS upgrade?

By: Bla1ze | Date: Sat, 06/28/2008 - 03:26

If you are on 4.5 you need to update your service books, if you are not on 4.5 you will need to upgrade.

By: mkottman23 | Date: Sat, 06/28/2008 - 00:48

Ugh.

By: Eddyj90 | Date: Sat, 06/28/2008 - 00:54

im guessing its OS we gotta wait for. thats just a guess.

i got OS 4.5 beta public. its a bit slow (apparently not made for a curve) but the message viewing is alot nicer to the eye, although no html viewing on it.

By: TommyNg | Date: Sat, 06/28/2008 - 01:10

This is not cool. I almost loose a project because i couldn't get emails...

By: Anonymous (not verified) | Date: Sat, 06/28/2008 - 08:46

Cry me a river here.

By: Anonymous (not verified) | Date: Sun, 06/29/2008 - 21:55

Hope its not an english project.

By: tfrankson | Date: Sat, 06/28/2008 - 01:21

Finally, the time as arrived. Yes

By: Eddyj90 | Date: Sat, 06/28/2008 - 02:44

at 12:17am pacific, BIS seemed to work again, possibly for only an instnt, as i got all my emails since its gone down all within a few seconds. hmmmmm no changes on BIS website.

By: Bla1ze | Date: Sat, 06/28/2008 - 03:31

Nor will their be, the services will not become fully functional until basically the 30th, read my lower comment.

By: Bla1ze | Date: Sat, 06/28/2008 - 03:28

Everyone can expect this tomorrow as well....the install of 2.5 was tonight (the 28th) and 2.5 will be "turned on" or "activated" tomorrow night (the 29th).

By: John-Fox | Date: Sat, 06/28/2008 - 05:34

I cannot tell the Louisville area had any outage.

By: Queen4111 | Date: Sat, 06/28/2008 - 08:41

[Bb-Outage] July 5 - RIM Scheduled Maintenance Outage

Joe C Sanders jsanders at masterimage.net
Thu Jun 26 17:43:17 EDT 2008

Previous message: [Bb-Outage] T-Mobile is experiencing a major service outage
Next message: [Bb-Outage] Current AT&T BIS outage, June 27
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--------------------------------------------------------------------------------

Critical-S1 Severity Maintenance (New) for BlackBerry Relay service for
subscribers of *The Americas Network (MULT)

This message is to inform you of scheduled network maintenance.
Maintenance Summary: BlackBerry Infrastructure - software update

Impact: BlackBerry subscribers may be unable to send or receive messages
during the maintenance. Subscribers may also be unable to register their
device, roam in another location, or use other services such as Internet
browsing.
BlackBerry Internet Service subscribers may be unable to use the BlackBerry
Internet Service web site or perform activities such as creating new
accounts, accessing their Internet mailbox, integrating third-party email
accounts, or viewing email attachments during the maintenance.

Devices may not receive new service books during the maintenance.BlackBerry
Connect and BlackBerry-enabled devices that require a new PIN may be unable
to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry
Infrastructure during the maintenance.
Wireless service providers and device resellers may be unable to use
BlackBerry administration web sites or perform activities such as creating
subscriber accounts or provisioning services for subscribers during the
maintenance.
Ticket Number: BBCHG34688

Change Window Start Date and Time: 5 July 2008 02:00:00 (EDT)
Change Window End Date and Time: 5 July 2008 06:00:00 (EDT)
Estimated Duration of Service Impact: 0 hour(s) and 20 minute(s)
% of Subscribers Affected: 100.00 (estimated)

Purpose: RIM Software Upgrade

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours

Joe C. Sanders
jsanders at masterimage.net
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By: TheSultan | Date: Sat, 06/28/2008 - 13:25

Thanks for the head's up crackberry, I had no idea things like this ever happened!

By: speedmetal69 | Date: Sat, 06/28/2008 - 21:05

Because my BB isn't getting any messages. I don't know know whats going on.

By: tiff611 | Date: Sun, 06/29/2008 - 11:25

I didn't see anything happen to my phone...I've been getting emails and texts all night and day

By: chellebyerly (not verified) | Date: Sun, 06/29/2008 - 12:15

Okay, I am not at all familier with all this stuff.

I dont get phone service at home. (yes, I live in the sticks. They have to pump in sunshine. ) and I have not got internet service on my phone. (a travesty I know.. but I use it more as a planner, and since it only works on the days I go to town which is once a week... whats the point?)

Should I have DL something already? will it just update and be done like my computer does with microsoft?

My hubby does have internet on his, anything special he should do?

By: curvey-lady | Date: Mon, 06/30/2008 - 09:44

Well, as of 10:42 this morning, my BB is still out. I can't send or receive texts or emails OR get on the internet. Arrrgggg, this is more than annoying.

 
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