We've had quite a few Android and iOS users email us in the last few days, unsure how to proceed with BBM after entering their email address. While millions of users are already actively using BBM on other platforms, those that aren't tech savvy and may be new to BBM don't realize that they unfortunately still need to wait to get in on the fun.
The line-up is really moving! Wait time is down to just a few hours. Open #BBM and check to see if you're in!— BBM (@BBM) October 25, 2013
A few emails we received were from confused users asking us what to do after entering their email address, so here's the deal.
BBM is still on a wait list for now. The list is moving super fast and the wait time is only a few hours at this point (which is down from days). So once you download and install BBM on your iPhone or Android device, enter your email address and you'll be added to the waitlist. In a few hours you'll get an email from BlackBerry that reads something like this:
email@example.com has reached the front of the line and has been granted immediate access to begin using BBM™ on Android™ or iPhone®.
Here's what to do:
1. Open BBM (If for some reason you’ve deleted BBM, visit BBM.com from your Android or iPhone browser to download it again)
2. If you are prompted to “Enter your email address to check if you can start using BBM”, enter the email address exactly as it appears above
- or -
if you are on the ‘We’re holding your spot in line’ page, click “I got the email”
3. Get started with BBM!
At this point, after you received your welcome email, you can start up BBM again and enter your email address to get going. Now you'll be able to create a BBID (if you don't already have one) and actually use BBM.
We know many of you think this is all common sense, but for those of you who may be new and not know the full deal, hopefully this helps!