Possible BIS outage across Europe and North America

BIS outage
By Bla1ze on 7 Jun 2011 09:09 pm EDT

We've been getting plenty of users in North America and Europe letting us know their has been some issues with BIS as of late. Many folks in the UK have spoken up in the CrackBerry forums and for some North American users BIS over WiFi has been down for what is going on 48 hours now. Some carriers are advising that it is due to a BIS update that is rolling out now but -- the accuracy in that info cannot be confirmed at this time. What about you all, any issues? If so speak up in the comments or in the forums.

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Possible BIS outage across Europe and North America


In Thornhill, Ontario and no issues over the past 48 hrs.incl BBM, email and web (with the fixed and rocking new and improved bridge browser :-) All work with WiFi only too.

im in malibu i had a issue earlier but with a quick battery pull im up and rolling again

Broke the screen on my 9700 yesterday and have switched to my old 8100 and am constantly getting 502 error so maybe it is because bis is out?
T-mobile USA Metro Atlanta GA

I have the Pearl Flip 8220 and I have no problems.

I have the same network and area.

T-mobile USA Metro Atlanta GA

Must be something I'm doing wrong then I will have to figure out.
Thank you for letting me know you have no problems here.
Time to do some reading to figure this out.

Everything works except, my Facebook.. I can't post anything, delete or even click "like".

But then, I am using FB beta 2.0.... May be that's why.

In Texas on AT&T...
I've been having issues off & on for a month, no problems when on wi-fi, but LOTS of issues connecting with BIS only :(

I don't have wi-fi on my Sprint Tour, but web browsing the passed few days has been really slow and laggy...on a side note, today, in the middle of me trying to load a webpage, my phone decided to restart itself. I had 50% battery left and when it turned on again I only had 3!!! :p

My BIS is down here in Trinidad & Tobago in the Caribbean since after 7pm ET.Don't know if it is related. It is now 10:35pm ET and still no BIS. Carrier TSTT bmobile

I havent had problems with losing BIS service...however I did get an email last night saying my BlackBerry service has been updated so BIS is probably getting updated.

T-Mobile USA
BlackBerry Bold 9700

PlayBook working great on wi-fi.
BB 9700 wi-fi and carrier connect working great on the Telus network in Richmond Hill, Ontario, CANADA.

BTW - The BOLD 9700 is an awesome phone. If you have the Curve (like I did), upgrade. You will be glad that you did.

Playbook working great on WiFi
BB CUrve 8530 no issues with either wifi or Telus network - Edmonton, Alberta
Now... To wait for the 9900 to be released.

No BIS via Wi-Fi in Belgium, no problem with BIS over the mobile BASE network, Blackberry App world down as well.

I've been having major issues receiving emails, BBM's and connecting to internet during certain times of the day on wifi and mobile network but I'm not sure if this has anything to do with BIS? Orange mobile, Torch Device, Liverpool.

we had the same thing in kuwait , :P thank god it happened when i decided to sleep , it took like 3 hours then came back :P

I think here (Portugal) also, although my original carrier is Dutch (Vodafone).
Since I updated (Bold 9700) from OS to OS yesterday (June 7) I cannot reinstall my email accounts ("no accounts activated"), BBM seems not to work, cannot login on Windows Live Messenger or Facebook, BlackBerry Protect - through only my Wifi network, as I don't wan't to roam. But these worked fine in OS 5 before.

It is interesting. After I read this I stopped getting emails from two of my accounts, including my work account. I am still getting emails from the rest, as well as texts (I think).

BIS went down for me last night at around 9pm but came back around 2am, browsing the internet was really slow, BBM's did not even bother sending until the service was back up and Facebook was practically unusable. I got some ridiculous broadcast messages from my bbm contacts saying that BIS had been hacked and that I would need to send some 10 digit code to all my contacts to get it working again, I LOL'D so hard. However I've noticed since the service has come back BIS seems to be working alot faster. I'm on Tmobile UK in London btw.

Whoever the retard who wrote that BC has no idea about the BB community, gotta love that apparently, RIM only has 1 CEO: Jim Balsamic LOL that's not even the guys name, it's Balsilie :s plus no mention of Mr. Lazaridis, so not impressed...

9800, 9780 & 8900 there was an outage on o2-UK (3G), Vodafone UK (EDGE) and Orange Uk (3G) between 0100-0430 GMT, but no issues with my PlayBook at all :)

I had issues to access BIS yesterday, all day long. I´m from Brasil. Since I did a hard reset (pull batery) all came back to normal.

BIS is so redundant technology. I'm gonna ditch my BB to the next gen. iPhone. iOS 5 is very impressive and I don't have to pay for email, messaging and calendar syncing any fees. I can use all those things through 3G or WiFi without paying fees to Apple like I'm paying now to RIM though I use pre paid BB without any contract.

Um, I hate to tell you this, but with the iPhone, you will still have to pay for all that stuff. It's called a "data plan." Good luck trying to find a pre-paid, fully-functioning iPhone5 without any contract.

Some people are so dumb.

It is not a question to be dumb or not, but a problem of provider.

I have both BB and iPhone. For my BB, I have to pay a "BIS option" [9€] + "data plan" [15€] to receive mails. For my iPhone, I'm just paying the "data plan" [15€] to read my mails.

Lucky you, if your provider allows you an unlimited traffic with only your "BIS option", but it is not the case everywhere!

I've had some issues with service coming and going a few times for long periods of time, i'm in mexico

No problems currently connecting in Paris or Barcelona via WiFi exclusively but most likely connecting to ATT's BIS in the US as I am traveling.

No BIS via wifi and mobile network in Cyprus in the last 24 hours :-(
Are they going to be able to fix this this problem??

The response from O2 in the UK is that RIM are aware of the problem and have said service will be restored this evening

No BIS via Wi-Fi in Germany since monday morning, mobile network working.
I´m on Telekom/T-Mobile Germany

I''m in Spain and have had this problem for the past 3 days. No BIS over WIFI, BB icon doesn't drop down and no connection under BB infrastructure in WIFI diagnostics. I thought it was carrier related and spent over an hour on the phone argiing with them. Phewwwww!

this is so fucking annoying, i need wifi with BIS to work due to bad reception in my office..
problem is occuring on tmobile germany since monday...

Sporadic service in Southern England for me on Torch 9800 with Orange and my girlfriend with Bold 9780 on Vodafone.

Mine has been playing up for the last 36 hours, sometime works slowly, sometimes not at all. Sometimes some apps work and others don't, sometimes works on Wi-Fi, sometimes on mobile network.

There's no set pattern to it but I've not long got off the phone to Orange and they still have no time for a resolution as yet.

Im on O2 in the uk and my service drops mainy in the evening, wifi and internet seems to be ok its just mainly BBM that has hissy fits lol.

Nope, still no BIS over wifi in Portugal (Vodafone, although my official carrier is a Dutch Vodafone) either. This is already day 3,5 for me with this problem.

New Jersey/Verizon
Looks like all is working EXCEPT suddenly can not get to internet via browser...message indicates server is down for overload or maintenance. Error 503: Service Unavailable. However, can get to Facebook and other pages directly. Email and Txt working.weird.

Here in the netherlands same problem no bis using wifi , i can still browse using wifi just no bis, but bis does work on mobile network
My carrier T-Mobile ,Curve 8900