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Home»BlackBerry News»News & Rumors

Planned RIM Outage - Americas - May 3rd, 2am - 6am EST

by Kevin Michaluk on 1 May 2008 07:05 PM
8
 

Yellow Alert

Looks like RIM is holding another planned service outage, this time for "system upgrades". If you're located in "The Americas", your BlackBerry service could be affected. The upgrade is planned during the "regular maintenance window" of 2am - 6am EST for this Saturday morning, May 3rd. Unless you're pulling an all-nighter, you should be ok on this one.

Don't believe me? Call RIM's Customer Support line at 1-877-255-2377 and you can hear a lovely pre-recorded message saying the same thing! :-) 

While we're on the subject of phone numbers, if you have any questions for this week's CrackBerry.com Podcast be sure to call them into our hotline at 1-866-904-5772 ext.222 

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8 Comments

Posted by eroccia Friday, May 02, 2008 1381 days ago

Kevin we always believe you!

 
 
Posted by Kevin Michaluk Friday, May 02, 2008 1381 days ago

haha... that's a mistake, as I make lots of mistakes!

as I always say, i'm not a BlackBerry Expert, I'm a BlackBerry Addict...but that's gotta count for something :-)

 
 
Posted by shoestring Friday, May 02, 2008 1381 days ago

I thought that I'd read somewhere that OS 4.5 required server-side upgrades for both BES and BIS. Does a "system upgrade" to the servers indicate that RIM is getting ready to roll out the operating system upgrade?

 
 
Posted by wilsonb Friday, May 02, 2008 1381 days ago

With this upgrade are we going to be able to view youtube on the 8800 series.

 
 
Posted by smcnet2002 Friday, May 02, 2008 1381 days ago

Hello - I support alot of users so your outage update is ExEtrEmEly Helpful!!!

Thanks again . . .

 
 
Posted by Dorian Banks Saturday, May 03, 2008 1380 days ago

All nighter?

What about the thousands of people traveling internationally 'from the Americas'?

That is a very long outage...and yes there are lots of people (including myself) where I am staying staring blankly at their Berries.

 
 
Posted by Dorian Saturday, May 03, 2008 1380 days ago

For the record...the system came back online at 05:55.

 
 
Posted by PoopsOnLawn Saturday, May 03, 2008 1380 days ago

hmm, i'm still not able to place any calls. not sure what the deal is, is anyone else still without service?