Nothing like making the most of a bad situation. Only that isn't really the case. More like trying to salvage some sort of customer base from a competitors misfortune. A quick browse of Palm's website today totes "palm smartphones include voice, e-mail, text, Web, calendar and contacts. And most importantly - uptime".
Nothing like trying to capitalize off someone else's mistake.
Granted, these things happen in the real world technology battle, but it seems like a stretch to me. Honestly, how many people are considering dropping their new Pearl for a Treo (which, might I add, was ranked last in a recent customer satisfaction survey.) due to the outage on Monday? Not to mention the Treo was pretty much nothing more than a phone the past few weeks with the number of AT&T outages that occurred.